We tailor your level of cover and promise to be there when you
need us most - we know emergencies don’t always happen
during office hours so our claims line is available 24/7.
6,787 car claims processed
3,972
home insurance claims processed
£14.5m
paid out for members
£4.6m
paid out for members
By switching to us, members saved on average:
£111
£134
Our Regular Savings Plan is designed to
make it easy to get into the savings habit,
with deductions direct from your salary,
pension or by Direct Debit.
28,500
new Regular Savings plans taken out
£67.9m
of our members stayed with us
£16.5m
paid out to members when plans matured
Healthcare
15,200
£4m
£9.1m
3,845
mortgage and protection queries handled by our team
£272,400
cases dealt with
in total waived fees saved by members using the service
£300
paid out in treatments
fees saved per member using the service
Your home may be repossessed if you do not keep up repayments on your mortgage. For our
members, we provide free mortgage advice and receive a commission from the mortgage
lender which we use to fund this service. The fee payable by non-members is £300 but this
will be waived if you take out any Police Mutual Group product during the process.
Supporting Police Mutual members and the Police Service
* Based on 30% of all car
insurance members and
28% of all home insurance
members who provided
their existing premium and
switched their insurance,
inbound sales only, from
January-November 2014.
£225,000
was invested in the sponsorship of initiatives
like the Police Bravery Awards and regional
excellence awards
Mortgage Advice Service
Our Mortgage Advice Service brings members independent
advice for what is probably the biggest financial decision they’ll
ever make.
people now covered by
our healthcare membership
4,300
funds transferred into our Guaranteed ISA
Financial Advice
If you’re ill or injured, our healthcare can get
you back on your feet as quickly as possible.
£11.6m
invested in our Guaranteed Investment /
Member Bonds
saved by members
on home insurance*
90%
Our unique guarantees are designed to
protect your money and lock in any growth
at set points.
invested in our Guaranteed ISA
£74.5m
on car insurance*
Member loyalty:
Investments
Regular Savings
Insurance
140
referrals to our Member Care service – helping our
members affected by a serious mental or physical health
condition or bereavement
Independent Financial Advice Service
55
140
referrals to our
debt advice service
for members
97%
of existing customers surveyed said they would recommend our
Independent Financial Advice service
All part of the service in 2014
Financial Education Team
Our team travels the country talking to Officers and Staff,
providing courses covering everything from managing your
money to planning for retirement.
£844,000
invested in financial education
1,039
financial education courses delivered at forces
12,476
Officers and Staff helped
1461,605
pre-retirement courses delivered at forces
Officers and Staff helped
Our financial strength
Performance
Where we invest
We aim to deliver competitive returns and low expenses while maintaining a level of
financial strength that allows us to meet your changing needs.
Here’s how your assets are allocated as
at 31 December 2014:
8.1%
23%
US Equities
21%
Corporate Bonds
16%
Cash
10%
Europe Equities
10%
UK Property
Return on our Life Fund
£875m
Our Life Fund value as at 30 November 2014
Cumulative performance
The data below shows how the underlying assets within the Police Mutual Life Fund have
performed over the previous one, three and five years. All performance values are shown
gross of tax and charges. Past performance is not an indicator of future performance.
8.1%31.1% 41.9%
1 year
3 years
5 years
Did you know?
The investment return on the Life Fund is the single biggest thing that affects the returns
members get on their savings and our financial health.
355877_PROM00085_Poster_0115.indd 2
Police Mutual Foundation
To find out more visit our website policemutual.co.uk/performance
5%
Japan Equities
4%
Government Bonds
4%
Commodities
4%
Emerging Markets Equities
3%
Asia Equities (ex. Japan)
The Police Mutual Foundation is a long-term initiative to support
the welfare of Police Officers and Staff across the country by
offering targeted, practical help.
£420,000
spent on Foundation activities including:
4,086
free mobile health screenings in forces across the UK
108
108
families supported through respite breaks
27,089
registered users have visited our free online Wellbeing Zone so far
Source: Police Mutual performance figures to 31 December 2014.
20/01/2015 16:59