Get Answers on www.smuHelp.com Get Answers on www.smuhelp.com Get Answers on www.smuHelp.com ASSIGNMENT SPRING 2016 DRIVE Master of Business Administration- MBA PROGRAM 4 SEMESTER SUBJECT CODE & NAME QM0023: UNDERSTANDING ISO 9001:2008 B1930 BK ID 4 Credits, 60 marks CREDITS & MARKS Note – Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme. Marks Total Marks Q.No Questions 1 Explain the usage and certification of ISO 9000 standards and also describe the TQM and ISO 9000 family of standards. Explanation of usage & certification of ISO 9000 standards 5 Description of TQM and ISO 9000 family of standards 5 10 2 Write a short note on mutually beneficial supplier relationships. Mutually beneficial supplier relationships. 10 10 3 What do you understand by control of documents and what are the main function for which control of document is needed. Explanation of control of documents 5 Explanation of main functions 5 10 4 What kind of work environment should you provide to your employees as per ISO 9001:2008? Work environment 10 10 5 What are the requirements of sub-clause 7.5.3? Explain them Requirements of Sub-clause 7.5.3 10 10 6 Write short notes on the following: (a) Product Realization (b) Monitoring and Measurement (a) Product Realization 5 (b) Monitoring and Measurement 5 10
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