QM0026 assignment spring 2016

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Get Answers on www.smuHelp.com
ASSIGNMENT
SPRING 2016
DRIVE
Master of Business Administration- MBA
PROGRAM
Semester 4
SEMESTER
SUBJECT CODE & NAME QM0026: QUALITY CONCEPTS, TASKS AND
DEVELOPMENT METHODS
B1933
BK ID
4 Credits, 60 marks
CREDITS & MARKS
Note – Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Q.No
1
2
3
4
5
6
Questions
Discuss the different steps of problem solving.
Diagram of steps of problem solving
Different steps of problem solving
Explain the Concept of Measurement
Concept of Measurement
Discuss - Value Analysis and Quality Management
Value Analysis and Quality Management
Discuss - Customer Perception of Quality
Customer Perception of Quality
Explain - Supplier Rating
Supplier Rating Diagram
Supplier Rating Explanation
Discuss - EFQM Excellence Model
EFQM Excellence Model
Marks
Total
Marks
3
7
10
10
10
10
10
10
10
4
6
10
10
10

QM0026 assignment spring 2016

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