Nestle
Kontinuirano unapređenje lanca opskrbe
Distances, infrastructure, flow of goods
Stara Pazova
‐
‐
‐
Ljubljana
Ice cream factory & DC
50 % export
5000 pallets
Zagreb
Belgrade
Bosnia and
Surčin
‐
‐
‐
Herzegovina
Sarajevo
Podgorica
Pristina
Alca 3 PL
‐
‐
‐
Regional central
warehouse
9000 pallets
300 orders daily
Skopje
Culinary factory & DC
8000 pallets
650 orders daily
SC Organization setup
SC Management
Krunoslav Mervar
DSP
Andrea Bottan
Belgrade
CS
Nikolina Podoreški
Zagreb
PUR SIM
Dubravka Vuković
Zagreb
Belgrade
DP Serbia
Zagreb
CS Croatia - Direct RTM
Zagreb
OB Team
Belgrade
MPS/SNP Pazova &
Surcin
Zagreb
CS Slovenia
PUR R&P
Torsten Euler
Surčin
LOG/CS
Danko Mutavdžić
Belgrade
Belgrade/Pazova/Surčin
Food, IC, Culy
Belgrade
International Transport
Zagreb
SB S&IM
Sarajevo
Logistics BIH
Skopje
Logistics MK
Belgrade
SNP Surčin
Belgrade
OB Team
Belgrade
CS Serbia - Front&Back
&Region distributors
LOG Zagreb
Regional and Croatia
Zagreb
DP & SNP Region
Belgrade
SB S&IM Tehnical
Pazova & Surčin
PUR R&P IC
NCE Market /
SC Development
Tomislav Penić
Belgrade
NCE SC
Belgrade
Event Manager
‐3‐
NCE, our way forward to Improve Performance
Performance
Operation
EXCELLENCE
2007
Target
2004+
 Consumer and Customer focus
 Business and Operations Goal Alignment
 Excellence in leadership and competence development MH'97
 ONE Operating Model for improving Performance  Using world class tools and best practices
CI
 Engaging everyone’s heart & mind
... to sustain on‐going savings to support business growth
1997
4
2001
2005
2008
Time
Nestlé Continuous Excellence aims to deliver on
the 3 C’s…
Delight Consumers
Enhance what Consumers and Customers really value
Deliver Competitive Advantage
Ensure the best offer on shelf
Excel in Compliance
Be trusted by all stakeholders
5
… aligning behind three numbers
ZERO Waste
ONE Team
100% Engagement
0
1
100
6
The whole value chain values what consumers value
Foundations Initiative
Lean Value Stream Initiative
Compliance
TPM
Initiative
Leadership Development
Goal Alignment
Lean Design
Initiative
Lean Office
Initiative
7
…
2 years after results results are encouraging
KPI Framework 2013 vs. 2011
‐
Improvement in majority of SC KPI’s
‐
Planning accuracy flat but highlights
internal SC process improvements
%
Nestle and I SC results 2010 vs 2012
%
‐
Double digit increase of all employee
related indicators
‐
7% above Nestle market result
Questions??
9

GRADUATORIE MASCHILI OUTDOOR 2014