Nestle Kontinuirano unapređenje lanca opskrbe Distances, infrastructure, flow of goods Stara Pazova ‐ ‐ ‐ Ljubljana Ice cream factory & DC 50 % export 5000 pallets Zagreb Belgrade Bosnia and Surčin ‐ ‐ ‐ Herzegovina Sarajevo Podgorica Pristina Alca 3 PL ‐ ‐ ‐ Regional central warehouse 9000 pallets 300 orders daily Skopje Culinary factory & DC 8000 pallets 650 orders daily SC Organization setup SC Management Krunoslav Mervar DSP Andrea Bottan Belgrade CS Nikolina Podoreški Zagreb PUR SIM Dubravka Vuković Zagreb Belgrade DP Serbia Zagreb CS Croatia - Direct RTM Zagreb OB Team Belgrade MPS/SNP Pazova & Surcin Zagreb CS Slovenia PUR R&P Torsten Euler Surčin LOG/CS Danko Mutavdžić Belgrade Belgrade/Pazova/Surčin Food, IC, Culy Belgrade International Transport Zagreb SB S&IM Sarajevo Logistics BIH Skopje Logistics MK Belgrade SNP Surčin Belgrade OB Team Belgrade CS Serbia - Front&Back &Region distributors LOG Zagreb Regional and Croatia Zagreb DP & SNP Region Belgrade SB S&IM Tehnical Pazova & Surčin PUR R&P IC NCE Market / SC Development Tomislav Penić Belgrade NCE SC Belgrade Event Manager ‐3‐ NCE, our way forward to Improve Performance Performance Operation EXCELLENCE 2007 Target 2004+ Consumer and Customer focus Business and Operations Goal Alignment Excellence in leadership and competence development MH'97 ONE Operating Model for improving Performance Using world class tools and best practices CI Engaging everyone’s heart & mind ... to sustain on‐going savings to support business growth 1997 4 2001 2005 2008 Time Nestlé Continuous Excellence aims to deliver on the 3 C’s… Delight Consumers Enhance what Consumers and Customers really value Deliver Competitive Advantage Ensure the best offer on shelf Excel in Compliance Be trusted by all stakeholders 5 … aligning behind three numbers ZERO Waste ONE Team 100% Engagement 0 1 100 6 The whole value chain values what consumers value Foundations Initiative Lean Value Stream Initiative Compliance TPM Initiative Leadership Development Goal Alignment Lean Design Initiative Lean Office Initiative 7 … 2 years after results results are encouraging KPI Framework 2013 vs. 2011 ‐ Improvement in majority of SC KPI’s ‐ Planning accuracy flat but highlights internal SC process improvements % Nestle and I SC results 2010 vs 2012 % ‐ Double digit increase of all employee related indicators ‐ 7% above Nestle market result Questions?? 9
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