保険レポート: 2016年 4月-6月 http://www.celent.com/ja/research/477 発行予定レポート (仮題) 自動車保険の終焉:単なる想定か、将来の現実か? Donald Light Since Celent's path-breaking 2012 report, A Scenario: The End of Auto Insurance, all four technologies driving this profound change have advanced: telematics, on-board collisions avoidance capabilities, automated traffic enforcement, and driverless cars. What will this mean for the auto insurance industry? テレマティクスが書き換える自動車保険のニューノーマル Juan Mazzini Celent introduces the present situation of telematics insurance products in the world, outlining some that have appeared on the LATAM market and providing an analysis of the different business models. The report provides an analysis of the current development in the motor insurance market and of telematics in key markets, a description of the preconditions for the development of telematics products, and recommendations for insurance companies planning to enter this market. 保険業界におけるロボティック・プロセス・オートメション(RPA) Craig Beattie Robotic process automation (RPA) is a set of technologies that enables the automation of processes that currently require human involvement. The robots mimic human behavior. There are impacts in adopting RPA in terms of increasing time and cost of change to systems as well as automating error-prone processes. As such RPA is not suitable in all situations but in cases where a quick, cheap automation solution is appropriate RPA may be a good solution. 保険業界のソーシャルメディア・インテリジェンス:他業界から何を学べるか? Nicolas Michellod Social Media Intelligence is a technology that is gaining traction. Many companies active in the food industry, pharmaceuticals, telecommunications are nowadays exploiting social media data to improve their strategic decision in various domains of their business. In the light of a few examples of companies, who are using Social Media Intelligence we try to identify how insurers can learn from these examples to capture value from external data. マイクロインシュランスの販売チャネルにおける課題 Luis Chipana Microinsurance faces challenges to become popular and achieve the required scale to be a viable business. Efficient distribution channels and collection systems, new products, efficient processes mainly supported by straight through processing are just some of them. Celent provides insights into the distribution channels used in microinsurance and discusses technical challenges faced when using these channels and what technology may do in order to improve this situation. 世界の保険業界のIT投資動向 Jamie Macgregor, Juan Mazzini, Karen Monks, Wenli Yuan This annual report compares and contrasts the direction of IT spending trends among regions across the world (North America, Europe, the Asia-Pacific region, Latin America, and the rest of the world grouped as one region). 保険会社の予算編成のためのベンチマーキングデータ Karlyn Carnahan Benchmarking data can be extremely helpful for carriers who are looking for information when making budgeting and spending decisions. This report will provide insights into ways that complexity, organizational structure, and technical capabilities affect carriers’ budgets. 欧州保険会社CIOのビジネスプライオリティ Jamie Macgregor, Nicolas Michellod European insurers continue to invest in initiatives in relation to core system transformation, digital transformation and innovation. Celent looks at IT investment plans and priorities for European insurers in 2016. Selected topics such as the recent evolution of selected markets such as the UK and French insurance markets, business focus, budgets and IT investments are analyzed. 2016年 南米保険会社のCIO調査 Juan Mazzini This is Celent’s 4th annual review of CIO priorities and projects for Latin American insurers in life and P&C. Celent aims to answer the following: 1) What are the drivers of IT investment, for Latin American insurers? 2) What is the planned level of activity, by Latin American insurers, regarding IT? and 3) What is the expected IT investment by Latin American insurers? 世界の再保険テクノロジー戦略 Luis Chipana, Donald Light This report reviews and ranks the new business and underwriting vendor systems actively being used by life insurers in North America. It uses Celent's ABCD vendor view to rank vendors in four dimensions: Advanced technology, Breadth of Functionality, Customer Base and Depth of client services. A companion report will be written in EMEA. A Division of Oliver Wyman 女性への保険販売:もはやニッチではない Colleen Risk Despite controlling a significant portion of the world's wealth, females are an overlooked segment of the market. Given the size and diversity of female clients across generational cohorts in terms of behavioral characteristics, financial goals, technological aptitude, and product and service needs, insurers should increase their understanding of and investment in this particular section of the market. 保険契約管理システムの未来像 Tom Scales It is clear that insurers are still overly dependent on aging, legacy technology. Celent believes there is pent-up demand for new systems. As a companion to our research on core systems, Celent provides our analysis of the administration systems of the future. Focusing on both business and technology needs, the goal is to spur innovation and discussion. アジア・モデルインシュアラー:保険会社におけるテクノロジー有効活用 Wenli Yuan Model Insurer Asia winning IT projects are profiled in case studies in this sixth annual edition of Celent's Model Insurer Asia report. 2015年 アジア太平洋地域の保険契約管理システム: ABCDベンダービュー(損保編) KyongSun Kong Many P&C insurers are planning a policy administration replacement project and anticipate using a vended solution. This report provides an overview of P&C policy administration solutions available in APAC. The information for the report is collected from the vendors and supplemented with demos and customer reference checks. 2016年 保険契約管理システムの導入動向と今後の展望:EMEA編 Jamie Macgregor, Nicolas Michellod, Karen Monks This report provides a view of deal trends in PAS systems in the life, pension and annuity market in EMEA. 2016年 保険における予測分析ベンダー概要 Nicolas Michellod Insurers are increasingly investing in technologies allowing them to do a better job at transforming data into valuable information. In this context, understanding the predictive analytics vendor market is crucial. With this report, insurers will be able to identify which vendors can be relevant partners to insurers as it profiles their system and more importantly their capabilities in predictive analytics in sales and marketing, underwriting and claims. A Division of Oliver Wyman 2016年 生命保険引受けシステムベンダー:EMEA編 Jamie Macgregor, Nicolas Michellod, Karen Monks New business and automated underwriting (NBUW) is an important process in insurance. Therefore it is crucial insurers understand what NBUW systems are available. In this report Celent profiles NBUW systems and vendors in Europe, the Middle East and Africa (EMEA). It includes 14 systems in use or being marketed for EMEA life, health, and annuities products. 2016年 損害保険金請求システムの導入動向と今後の展望:EMEA編 Craig Beattie Property/Casualty insurers continue to replace core claim systems. But do the data show a change in the rate of replacement? And what are the prospects for the next few years? 南米における消費者向けモバイルアプリケーション(損保編) Juan Mazzini, Luis Chipana Insurers are implementing new strategies to reach their clients. Now most of them are compromised to improve and develop their distribution channels to be able to engage clients and provide a really seamless customer experience in a more digital era. In this quest, Celent is looking at the apps of the major players in the insurance industry in Latin America to answer: 1) What is the adoption rate in the region? 2) What is the main functionality offered? 3) How does the future look? 南米における消費者向けモバイルアプリケーション(生保編) Juan Mazzini, Luis Chipana Insurers are implementing new strategies to reach their clients. Now most of them are compromised to improve and develop their distribution channels to be able to engage clients and provide a really seamless customer experience in a more digital era. In this quest, Celent is looking at the apps of the major players in the insurance industry in Latin America to answer: 1) What is the adoption rate in the region? 2) What is the main functionality offered? 3) How does the future look? 南米保険プロデューサー向けモバイルアプリケーション Juan Mazzini, Luis Chipana Insurers are implementing new strategies to reach more clients faster. Now most of them are compromised to improve and develop their distribution channels to facilitate sales. In this quest, Celent is looking at the apps for producers of the major players in the insurance industry in Latin America to answer: 1) What is the adoption rate in the region and by country? 2) What is the main functionality offered? 3) How does the future look? 2016年 生命保険会社は保険契約管理システムをどう評価しているか Nicolas Michellod, Karen Monks A summary of how insurance companies perceive life/annuity/health insurance PAS vendors and their systems in North America and EMEA. Data will be separated by region, but perception differences between NA and EMEA will be highlighted. A Division of Oliver Wyman 2016年 北米生保イラストレーションシステムベンダー概要 Colleen Risk, Karen Monks Celent’s provides a tri-annual review of illustration system vendors active in the life insurance industry in North America. 2016年 北米生保引受けシステムベンダー:ABCDベンダービュー Collen Risk, Karen Monks Celent's ABCD vendor view is used to review and rank new business and underwriting vendor systems actively being used by life insurers in North America. The ranking includes four dimensions: Advanced technology, Breadth of Functionality, Customer Base and Depth of client services. A companion report will be written for the EMEA region. A Division of Oliver Wyman 2016年1月~2016年3月発行レポート 2015 年 中南米の保険契約管理システム(損保編) 保険業界のイノベーションを加速する:誰とどのように組めばよいのか 保険における AI(人工知能)の活用: 「Aware Machine」プラットフォームの構築【全訳版】 2015 年 アジア太平洋地域の保険契約管理システム: ABCD ベンダービュー(損保編) 損保引受けプロセス自動化:どこに投資するのが有効か? 2016 年 生命保険会社のクローズド・ブロック管理戦略と選択肢 2016 年 クローズド・ブロック・ベンダー概要:アウトソーシングとシステム転換のためのガイド 米生命保険会社のフィデューシャリーに関する労働省のスタンダード変更が及ぼす影響 フィンテックとロボアドバイザー:日本市場における動向とブームの行方【日本語】 クラウド上での顧客コミュニケーション管理:金融サービスの観点から 2016 年 生命保険契約管理システムの導入動向と今後の展望:北米編 モノのインターネットが損害保険の固定費に及ぼす影響 従業員給付の掛金請求・回収システム 保険業界におけるブロックチェーン:ユースケース イノベーションリーダーが予想する 2016 年 2015 年 北米保険契約管理システム:ABCD ベンダービュー(損保編) 2015 年 中南米の保険契約管理システム(損保編) 保険業界の変革を加速するパートナーシップ:Insurtech 2016 年 北米損害保険会社の CIO 調査:プレッシャーとプラクティス 2016 年 北米生命保険会社の CIO 調査:プレッシャーとプラクティス 保険会社のデジタル化はどこまで進んでいるか? 2015 年 アジア太平洋地域の保険契約管理システム: ABCD ベンダービュー(生保編) 中国におけるテレマティクスの最新動向 保険会社はソーシャルメディアを実際に活用しているか? 保険会社によるビッグデータの活用はどこまで進んでいるか 保険業界における IT ベンダーのソート・リーダーシップ:いかに構築し届けるか?【抄訳版】 生保/年金エージェントの顧客経験最適化による拡大促進 A Division of Oliver Wyman A Division of Oliver Wyman セレントの保険レポートは、www.celent.com/ja/research/477 にてご覧いただけます。 (本文の閲覧にはご契約 ID/PW が必要です。) また、レポートに関連するコンサルティングプロジェクトも承ります。 - 市場調査 - 事業機会分析 - 事業/IT 戦略策定 - ソリューション選定 etc. お問い合わせ先:セレント営業担当 福盛 tel:03 3500 3038 [email protected] *発行予定レポートの邦題は、今後変更となる可能性がございます。 A Division of Oliver Wyman
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