ING Trade FX Plus
User guide
1Online access to financial markets!
1. Introduction
ING Trade is a transaction engine which supports both foreign exchange (spot,
forwards and FX swaps) and money market (loans and deposits).
2. Logging in
By clicking on the link https://ingtrade.fx.com, you are directed to the login screen
https://secure.ingfm.com/efm/ingtrade. You will see the window below.
Fill in your user ID and password. The first time you log in, the system will ask you to
create a new password. You will be presented the following screen to create a new
password.
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As indicated in your screen, your new password has to contain a minimum of
8 characters with at least 4 letters and 1 digit.
Full password policy:
- Maximum number of repeated characters: 2
- Minimum number of alphabetic characters: 4
- Minimum non-alphabetic characters: 1
- Password can consist of spaces: No
- Minimum password length: 8
Finally, you will be asked to select your certificate:
...
Once selected, the browser screen – as shown below – will appear and the ING
Trade “applet” will open. Your browser screen will have to remain opened as long as
you are interacting with the trading applet.
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3. Foreign exchange
To execute an FX deal, click on the “I receive” or “I pay” rate of the desired
currency pair.
A deal ticket will open. In the deal ticket you can select the currency in which you
want to do a transaction by using the dropdown menu’s at the left-hand side of the
ticket. In most cases the first currency you will see is EUR as this is the base currency for most transactions. Blank input fields are displayed for the input of buy/sell
amounts.
The date is configurable and you must specify whether this is a spot, outright or
swap deal.
The accounts drop-down button on the right-hand side allows you to select your
account.
The chat facility allows you to engage in a chat with a trader during the period prior
to receiving a definitive price.
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3.1 Spot and outright deals
1. Enter an amount into one of the currency amount fields. For speed you can type
k, m or b to denote thousands, millions and billions.
2. Choose an account from the drop-down list of available accounts on the righthand side of the deal ticket.
3. When your deal ticket is ready, click “Submit”. The status message at the bottom
of the ticket will show “Waiting for trader pickup”.
4. When the system or a trader picks up the deal, the price will be confirmed or
updated and the “Accept” or “Reject” buttons will become active. You will be
prompted to “Accept” or “Reject” the deal.
5. If you “Reject” the price, the system will send a new price. To stop trading click
“Withdraw”.
6. If you accept the price, the deal will be done, confirmed and logged. Always
make sure that the status notification in the bottom left corner of the deal ticket
displays a deal ID after the deal has been completed.
3.2 Swap deals
1. Select “Swaps” from the drop-down menu in the deal ticket.
2. Choose dates for the near and far leg; the drop-down menu on the left provides
regular intervals: 1 day, 3 months, etc. For broken value dates, you can enter the
required dates by using the drop-down functionality in the ticket.
3. Enter an amount, and hit the “Submit” button.
Accepting or rejecting a swap deal is similar to accepting or rejecting a spot or
forward deal.
3.3 Chat facility
When you initialize a trade, you have a limited period of time in which you can enter
into a dialog with a trader. The elapsing window of opportunity is indicated by the
countdown at the top right of the deal ticket.
To chat, simply type your message and click the “Send” icon. All chat transcripts are
time stamped and displayed in the “Chat” display.
3.4 Print facility
When a transaction has been concluded, the “Print” icon is displayed in the deal
ticket toolbar. Click the “Print” icon to open a new web browser with details of the
deal ticket.
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4. Logs
4.1 Session log
Deals done in the current session will be visible in the so called “Session Blotter”.
Deals are listed in chronological order, with the most recent deal displayed last.
4.2 Archive log
To view deals done during an earlier session, click the “Blotters” radio button at the
top left-hand side of the main screen. All transactions which you have ever initiated
or done in ING Trade are stored.
Click on the + tab to create a new blotter.
Give the new blotter a name and then click “OK”.
Click “By:” and select “New filter”. The filter controls the content of the blotter.
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FIM034 0911 © ING Bank N.V.
Contact information
In case of questions regarding
ING Trade, please contact the eDesk:
telephone + 31 (0)20 563 8080
e-mail [email protected]