WP5: Collaborative contents management
Hinkelmann, Thönssen, Witschel
WP5 – goal (from DoW)
The Collaborative Content Management is based on semantic
metamodels for collaboration, content management and
performance measurement as well as their relations and
interrelations to process meta models. The semantic
metamodels are represented in an ontology to provide a shared
understanding of meaning and allow for automatic reasoning.
They build the basis for creating, executing and monitoring
business processes and information to be used for
automatically providing services and information, guiding the
learner in both online and offline learning, and measuring the
success of learning via KPIs.
Hinkelmann, Thönssen, witschel
Kick-Off WP5
2
DoW – WP5 tasks
■ Task 5.1: Wiki and Ontology Representation of Process
Models and Their Context
■ Task 5.2: Ontology Supported Learning
■ Task 5.3: Experience Management and Learning Using
Cases
■ Task 5.4: Measuring Learning Performance Using KPI
Ontology
■ Task 5.5: Analysing Wiki Content to Maintain the Ontology
■ Task 5.6: Strategies and Frameworks for the Evaluation of the
Learners
Hinkelmann, Thönssen, witschel
Kick-Off WP5
3
Task 5.1 – General principles (1)
■ Three representations of process models and their elements
Org.Model
graphical
BProcess
Wiki
transfer
reason
Hinkelmann, Thönssen, witschel
Kick-Off WP5
transfer
RDF graph
4
Task 5.1 – general principles (2)
■ We need…
♦ ... meta models for
 business processes (BPMN 2.0)
 case model (CMMN)
 decision model (DMN
 organisational model
 information model
 IT infrastructure model
 Business Motivation Model
 learner model (skills, experiences, etc.)
 balanced scorecard (KPIs)
♦ … the graphical models for overview and abstraction
♦ … the ontological representation for semantic search and inferring new
knowledge to make recommendations
♦ … the Wiki representation for interaction and feedback from the civil servants
Hinkelmann, Thönssen, witschel
Kick-Off WP5
5
Task 5.1 – research questions (1/2)
■ How to (technically) transform between the three
representations?
♦ In which order should the transformation happen?
■ How to design the Wiki pages in a way that achieves a good
balance between
♦ usability for civil servants,
♦ machine-interpretability of their feedback and
♦ learning support
Hinkelmann, Thönssen, witschel
Kick-Off WP5
6
Task 5.1 – research questions (1/2)
■ How to keep the representations of the models in sync?
♦ How to identify differences/inconsistencies caused from changes (e.g.
in the wiki)?
♦ what should be the ‘leading system’?
♦ are all changes allowed or some not, e.g. changes concerning the
process structure or flow (decisions)?
♦ could synchronisation happen automatically, but this is maybe not
desired without human intervention?
♦ if not, what is the «workflow» for propagating changes?
♦ can types of changes be defined and actions/workflows related to the
types?
Hinkelmann, Thönssen, witschel
Kick-Off WP5
7
Task 5.1 – concrete tasks to tackle (soon)
■ Have the meta models represented (result of WP3)
■ Create the ontologies
♦ meta model / model language ontology
♦ domain ontology
■ Define the mappings between business models and RDF
■ Define the mappings between business models and Wiki
♦ …making use of XWIKI’s meta model, design an XWIKI “data model”
■ Decide on the modelling platform(s)
■ Implement the mappings
■ Evaluate mapping with case studies
Hinkelmann, Thönssen, witschel
Kick-Off WP5
8
DoW – WP5 tasks
■ Task 5.1: Wiki and Ontology Representation of Process
Models and Their Context
■ Task 5.2: Ontology Supported Learning
■ Task 5.3: Experience Management and Learning Using
Cases
■ Task 5.4: Measuring Learning Performance Using KPI
Ontology
■ Task 5.5: Analysing Wiki Content to Maintain the Ontology
■ Task 5.6: Strategies and Frameworks for the Evaluation of the
Learners
Hinkelmann, Thönssen, witschel
Kick-Off WP5
9
Task 5.2 – Ontology supported learning
■ Three forms of learning to be supported by the Wiki
♦ Individual learns off-line (e.g. new employee) by navigating and
exploring the wiki or answering questions or performing a simulation
♦ Individual learns on-line, i.e. while working on a case, either by
● retrieving information from the Wiki via search or navigation or
● through receiving recommendations from the LearnPAd system
♦ Community/organisation learns
● when individual contributions are consolidated to a common
understanding (relation to “anomaly report module”, builds on WP4
results)
● when community contributions are translated into
recommendations for model improvements
Hinkelmann, Thönssen, witschel
Kick-Off WP5
10
System functionalities achieved with task 5.2
system
recommends
recommends
(on-line
learning)
(organisational
learning)
analyses changes
updates
process
modeler
business models /
business architecture description
Wiki
edit + learn (off-line)
civil servants
Hinkelmann, Thönssen, witschel
Kick-Off WP5
11