Brightspace Platform Requirements
Brightspace Platform Requirements
Contents
Contents
DOCUMENT CHANGE HISTORY ......................................................................................................................... 3
ABOUT BRIGHTSPACE PLATFORM REQUIREMENTS........................................................................................... 4
Course import and course conversion support ................................................................................................... 4
Course Import Compatibility ............................................................................................................................... 5
Troubleshooting: Course Conversion .................................................................................................................. 6
LTI and LIS support .............................................................................................................................................. 8
Browser support .................................................................................................................................................. 8
What kinds of files can I use for course content? .............................................................................................. 10
Restricted MIME types in Brightspace Learning Environment .......................................................................... 10
BRIGHTSPACE APPS ........................................................................................................................................ 10
Brightspace Pulse............................................................................................................................................... 11
Brightspace Assignment Grader ........................................................................................................................ 12
Brightspace Binder............................................................................................................................................. 13
Brightspace ePortfolio ....................................................................................................................................... 14
ABOUT D2L ..................................................................................................................................................... 15
© 2017 by D2L Corporation. All rights reserved.
2
Brightspace Platform Requirements
Document Change History
Document Change History
This version of the document replaces all previous versions. The following table describes the most recent changes to
this document.
Revision Date
Summary of Changes
March 2, 2017

Updated Browser support topic to reflect
the specific bowser support for Brightspace
Daylight Experience.
February 2, 2017

Updated Tablet and Mobile Support to
reflect the latest OS support.
January 5, 2017

Updated Browser support topic to reflect
the latest browser support.

Updated Brightspace Pulse topic to reflect
new iOS and iPhone support.
December 1, 2016

Added Restricted MIME types in
Brightspace Learning Environment topic
October 6, 2016

Updated Brightspace Pulse topic to reflect
EMEA region support.
August 4, 2016

Added Troubleshooting: Course Conversion
topic.
© 2017 by D2L Corporation. All rights reserved.
3
Brightspace Platform Requirements
About Brightspace platform requirements
About Brightspace platform requirements
The listed platform requirements apply to the following:
 Brightspace Learning Environment 10.5+
 Brightspace ePortfolio 10.5+
 Brightspace Learning Repository 10.5+
The content in this guide is applicable to the most recent version of the Brightspace platform unless otherwise noted.
Course import and course conversion support
You can import course content from supported learning management systems (LMS) and content providers into
Brightspace. D2L recommends working with your site administration or D2L Account Manager when importing content
from another LMS.
You can also convert packages into importable D2L-formatted packages using separate conversion tools. D2L
recommends working with your D2L Account Manager to discuss converting and importing from supported systems.
© 2017 by D2L Corporation. All rights reserved.
4
Brightspace Platform Requirements
About Brightspace platform requirements
Course Import Compatibility
The following table provides a list of learning management systems (LMS) and content providers that you can import
course content from. It is recommended that you work with your site administrator or D2L Account Manager when
importing content from another LMS.
Component
IMS CP
QTI
Blackboard 6.0
1.1.2
1.2.1
Blackboard 6.1.5/6.2/6.3
1.1.3
1.2.1
Blackboard 7
1.1.3
1.2.1
Blackboard 8
1.1.2
1.2.1
Blackboard 9
1.1.2
1.2.1
Common Cartridge® 1.0
1.1.3
1.2.1
Common Cartridge 1.1
1.2
1.2.1
Common Cartridge 1.2
1.2
1.2.1
Common Cartridge 1.3 (and ThinCC1.3)
1.2
1.2.1
Desire2Learn 8.x
1.1.3
1.2.1
Respondus 2.0
N/A
1.2.1
Respondus 3.x
N/A
1.2.1
SCORM® 1.2
1.1.2
N/A
SCORM 1.3 (2004)
1.1.3
N/A
WebCT® CMU 1.x
1.1.2
1.2.1
WebCT CMU 2.0
1.1.3
1.2.1
You can convert packages into importable D2L-formatted packages using separate conversion tools. Work with your
D2L Account Manager to discuss converting and importing from the following systems:
 ANGEL 7.3/7.4/8
 Blackboard CE 6 (WebCT CE 6)
 Blackboard CE 8 (WebCT CE 8)
© 2017 by D2L Corporation. All rights reserved.
5
Brightspace Platform Requirements
About Brightspace platform requirements
 Blackboard Vista 4 (Blackboard Vista 4)
 Blackboard Vista 8 (Blackboard Vista 8)
 eCollege
 Moodle™ 1.9/2.0/3.0
 uCompass
Troubleshooting: Course Conversion
The following errors might be encountered during course conversion into D2L format. Try these troubleshooting steps
first, and if they don't work, contact support for a more in-depth investigation of the issue.
Error: Package was not recognized
A package may be not recognized if:
 It is not in a course archive format (for example, it is a .ppt or .pdf file instead of a course package exported from
an LMS).
 It was exported from a vendor that is not yet supported by D2L.
 It failed to unzip.
Package Failed to Unzip
Symptoms
When importing a course package, you encounter the message: "The package was not recognized". The processing logs
indicate "Unpackaging uploaded file" followed by "Unsupported file format". If the package was successfully unzipped,
the processing logs would indicate "Successfully unpackaged file" instead.
The processing logs also indicate that the final status of the issue was "NoConversion". You can access the processing
logs directly on the error page in Course Import by clicking on "View Processing Logs".
Cause
The following are common causes of this error:
 The package is not a valid archive file (for example, .zip, .mbz, .imscc, etc. which have been exported from an LMS).
Verify that the file is an Archive or Compressed Folder file type before attempting your course import. The
following file types are not valid for importing a course: .pdf, .ppt, .docx. If you are trying to add course content,
use Content Tool - Add Module instead.
 The course package does not have an imsmanifest.xml at the root level and it may instead be located in a
sub-folder.
 The course package contains files paths that are longer than 128 characters which is a Windows limit.
 An archive file has been corrupted or damaged.
© 2017 by D2L Corporation. All rights reserved.
6
Brightspace Platform Requirements
About Brightspace platform requirements
Resolution
If you are using an archive file, to verify your course package can be extracted, try to unzip the package locally first. Try
the following steps to resolve the problem:
1.
Use the built-in operating system extraction program and try to unzip the file on your computer.
If you successfully unzipped the package on your local computer, re-zip the file using your local operating system
zip program or the program you were using. Retry the course import with the newly zipped package.
2.
Unzip the package and examine the folders structure to ensure that the imsmanifest.xml file is at the root level. If
the imsmanifest.xml file is not at the root level move the file to this location and re-zip the package and retry the
course import.
3.
Use WinRAR (http://www.rarlab.com/) to unzip the file on your computer.
Your package may contain file paths longer than 128 characters. In this case, most extraction programs on
Windows will fail. WinRAR will still extract the files, but will warn that files exceeding the maximum path length
were truncated. Once the extraction is complete, it is recommended that these paths are truncated manually or
removed. Then re-zip the files and retry the course import.
4.
Re-export your course package from the original source.
If neither of the previous troubleshooting steps worked and the extraction still fails, your course package is likely
damaged. Re-export the course package from the original LMS and retry the course import with a newly exported
package.
Error: Package was not converted
This error commonly arises due to issues within the course package itself:
 There may be key files missing (for example, imsmanifest.xml is a typical file expected to be among the course
package structure).
 There may be issues with XML in some of the files (for example, the files may have illegal characters or unmatched
opening and closing brackets).
© 2017 by D2L Corporation. All rights reserved.
7
Brightspace Platform Requirements
About Brightspace platform requirements
Typically in these cases, it is recommended to review the processing logs and inspect the specific complaint. Then
explore the contents of your package to verify that the information is corrected. You can also try to re-export the
package from the original source.
Invalid HTML
Symptoms
When importing a course package, you encounter the message "The package was not converted". The processing logs
may indicate that an invalid or unexpected character has been encountered.
The processing logs also indicate that the final status of the issue was "ProcessingFailed". To access the processing logs
directly on the error page in Course Import, click View Processing Logs.
Cause
Invalid XML can often cause conversions to fail. Sometimes the error directly names the exact file that is causing the
problem. If it is not explicitly stated, try the main imsmanifest.xml file. If the manifest is improperly formed, serious
issues may occur.
Resolution
To verify that an XML file is valid:
1.
Open the file in Internet Explorer. If the XML is valid, it should render correctly; if not, the page will remain blank or
report an error.
2.
Use an online XML validator like: http://www.xmlvalidation.com/
3.
If the XML is invalid, correct the XML, re-zip the package and retry importing your course package.
4.
the XML is valid, the issue with your package is likely in the structure of the package (for example, missing key
files). In this case, re-export the package from the original source and retry importing your course package.
Error: Conversion Service is Temporarily Unavailable
If the Conversion Service is not available, it may relate to temporary issues that are being monitored by D2L support
and will be resolved shortly. However, if you repeatedly see this error message, it may be worth verifying that the
Conversion Service URL is properly configured. This can only be done by D2L support representative.
LTI and LIS support
 Learning Information Systems v2 Beta1
 Learning Tools Interoperability Basic, 1.0, 1.1, 1.1.1, and Outcomes
Browser support
D2L is committed to performing key application testing when new browser versions are released. However, due to the
frequency of some browser releases, D2L cannot guarantee that each browser version will perform as expected. If you
encounter any issues with any of the browser versions listed in the tables below, contact D2L Support, who will
© 2017 by D2L Corporation. All rights reserved.
8
Brightspace Platform Requirements
About Brightspace platform requirements
determine the best course of action for resolution. Reported issues are prioritized by supported browsers and then
maintenance browsers.
Supported browsers are the latest or most recent browser versions that are tested against new versions of D2L
products. Customers can report problems and receive support for issues. For an optimal experience, D2L recommends
using supported browsers with D2L products.
Maintenance browsers are older browser versions that are not tested extensively against new versions of D2L products.
Customers can still report problems and receive support for critical issues; however, D2L does not guarantee all issues
will be addressed. A maintenance browser becomes officially unsupported after one year.
Note the following:
 Ensure that your browser has JavaScript and Cookies enabled.
 For desktop systems, you must have Adobe Flash Player 10.1 or greater.
 The Brightspace Daylight Experience features are now optimized for production environments when using the
Google Chrome browser or Apple Safari browser.
Desktop Support
Browser
Supported Browser Version(s)
Maintenance Browser Version(s)
Microsoft® Edge
Latest
n/a
Microsoft® Internet Explorer®
n/a
11
Mozilla® Firefox®
Latest, ESR
n/a
Google® Chrome™
Latest
n/a
Apple® Safari®
Latest
n/a
Tablet and Mobile Support
Device
Operating System
Browser
Supported Browser Version(s)
Android™
Android 4.4+
Android
Latest
Apple
iOS 6, 7, 8, 9, and 10
Safari
Latest
Microsoft Surface™
Windows® 8
Internet Explorer
11
BlackBerry® (mobile only)
BlackBerry 7, 10
BlackBerry
Latest
®
© 2017 by D2L Corporation. All rights reserved.
9
Brightspace Platform Requirements
Brightspace apps
What kinds of files can I use for course content?
Extension
File Type
Notes
HTM, HTML, MHT, MHTML
Web document
Brightspace Learning Environment strips the
<title> tag and text within the tag from user
created web documents
RTF, PPT, PPS, PDF, DOC, DOCX, PPTX, XML,
XLS, TXT, WPD
Text document
JPG, JPEG, PNG, GIF, BMP, TIF, TIFF
Image
SWF, MPG, MPEG, RM, MP3, MP4, M4V, M4A, Media
AVI, WAV, RAM, ASF, MOV, RA
The extensions MP4, M4V, and M4A allow users to
drag entire albums, video podcasts, and movies
from iTunes
Restricted MIME types in Brightspace Learning Environment
The following is a list of restricted MIME types, and where they're restricted:
Extension
Where files are restricted
ASP, ASPX, EXE, BAT, DLL, COM, ASA, ASAX,
ASCX, ASHX, ASMX, AXD, CDX, CER, CONFIG,
IDC, CS, CSPROJ, JSL, LICX, REM, RESOURCES,
RESX, SHTM, SHTML, SOAP, VB, VBPROJ,
VJSPROJ, VSDISCO, WEBINFO, INI, MSI, MSP,
SCR, SCT, WSF, WSC, VBS, VBE
Restricted from Brightspace Learning Environment
RTF, PPT, PDF, DOC, XLS, TXT, WPD, MHT,
MHTML, PPS, MUS, ZIP
Restricted from HTML Editor
CSS
Restricted from Content
Brightspace apps
D2L offers the following Brightspace apps for mobile devices and/or tablets on the Android and iOS operating systems:
 Brightspace Pulse
 Brightspace Assignment Grader
© 2017 by D2L Corporation. All rights reserved.
10
Brightspace Platform Requirements
Brightspace apps
 Brightspace Binder
 Brightspace ePortfolio
Compatibility with specific versions of the Brightspace platform may vary.
Brightspace Pulse
Brightspace Pulse is a mobile app that can help learners stay connected and on track with their courses in Brightspace
Learning Environment. It provides one easy view of course calendars, readings, assignments, evaluations, grades, and
announcement items. The app can help learners make better decisions about how to handle workload, when to submit
assignments, and when to prepare for tests. Real-time alerts can let learners know when classes are canceled, rooms
are moved, or new grades are available. The schedule view and weekly visualization enables learners to quickly at a
glance view what is due today, this week, and upcoming across all their courses.
Brightspace platform support
Brightspace Pulse is compatible with Brightspace platform 10.5.1 and higher. By default, Brightspace Pulse is turned off
and must be turned on for use in your organization.
Region and language support
Brightspace Pulse is supported in the following geographic regions:
 U.S.
 Europe, Middle East, Africa (EMEA)
You can download Brightspace Pulse from any global Google Play™
(https://play.google.com/store/apps/details?id=com.d2l.brightspace.student.android) store or Apple App Store
in the following languages:
®
(https://itunes.apple.com/us/app/brightspace-pulse/id1001688546?ls=1&mt=8)
 U.S. English
 Mexican Spanish
 Canadian French
 Brazilian Portuguese
© 2017 by D2L Corporation. All rights reserved.
11
Brightspace Platform Requirements
Brightspace apps
Operating system support
Note: Brightspace Pulse is optimized for mobile devices.
Android
iOS
Android 4.4 or later on tablets or
phones
iOS 9.0, 10.0 or later on the following
devices:
TM
®
 iPhone® 4s
 iPhone 5, 5c, 5s
 iPhone SE
 iPhone 6, 6 Plus, 6s, 6s Plus
 iPhone 7, 7 Plus
 iPod® touch (5th and 6th generation)
Brightspace Assignment Grader
Brightspace Assignment Grader is a mobile application that you can use to download and evaluate assignment
submissions from your Brightspace Learning Environment course offering assignment submission folders. You can view
submissions and add grades and feedback while connected to the Internet or offline. While connected to the Internet,
the application automatically synchronizes grades and feedback with your Brightspace Learning Environment
assignment submission folders, but you can choose to release the information to learners at a later time. You can apply
feedback in a variety of formats including text, audio, or video. You can access rubrics, make inline comments and make
annotations directly to submissions to provide contextualized feedback to learners.
Brightspace Assignment Grader is compatible with Brightspace platform 10.2 and higher.
Operating System Support
Language Support
Android 4.4 or later
U.S. English from any global Google Play™ store
Optimized for Android tablet
For latest version of Brightspace Assignment Grader, U.S. English from any global Apple App Store
iOS 8.1 or later
For previous versions of Brightspace Assignment
Grader, iOS 6.0x, 7.0x, and 8.0x
Optimized for iPad tablet
© 2017 by D2L Corporation. All rights reserved.
12
Brightspace Platform Requirements
Brightspace apps
Brightspace Binder
Brightspace Binder enhances the learning experience by using electronic documents to be more:
 Organized - Once electronic documents are imported into the application, they can be efficiently organized in a
structure that is accessible and flexible for the learner. For example, users can tag content using their own
taxonomy to facilitate continued easy navigation as the learner accumulates documents.
 Amplified - Learners can have an interactive and engaging experience when viewing documents. For example, the
application has swipe and tap functionalities, allowing learners to navigate between documents and interact with
the content such as hyperlinks and images.
 Personalized - Using the Document Viewer, users can tailor their experience based on their preferences. For
example, the application allows learners to select from essential annotation tools and customize the colors and
styles that they want to use.
 Productive - The flexibility of e-text seamlessly adapts to the study habits of learners, to help them efficiently and
effectively grasp concepts. For example, learners can prioritize, bookmark or flag important documents to facilitate
their study process.
Brightspace Binder is compatible with Brightspace Learning Environment 10.1 or later.
Operating System Support
Language Support
Android 4.0.3 or later
U.S. English from any global Google Play Store
Compatible with tablet or phone
Requires iOS 8.0 or later
U.S. English from any global Apple App Store
Compatible with iPad
© 2017 by D2L Corporation. All rights reserved.
13
Brightspace Platform Requirements
Brightspace apps
Brightspace ePortfolio
Brightspace ePortfolio is a personal portfolio tool for storing, organizing, reflecting on, and sharing items that represent
your learning. You can include items such as documents, graphics, audio files, videos, presentations, and course work to
demonstrate your improvement or mastery in certain areas.
You can control what items you want to include in your portfolio, how they are organized, and who you want to share
them with. When you share items with your peers, mentors, or potential employers, you can give them permission to
view items, edit items, see or add comments, and see or add assessments to receive feedback.
Brightspace ePortfolio is compatible with Brightspace Learning Environment 10.3 or later.
Compatibility
Language Support
Android 4.0 or later
From any global Google Play Store:
Compatible with tablet or phone
 U.S. English
 Canadian French
Requires iOS 8.0 or later
Compatible with iPhone, iPad, and iPod touch
From any global Apple App Store:
 U.S. English
 Canadian French
© 2017 by D2L Corporation. All rights reserved.
14
Brightspace Platform Requirements
About D2L
About D2L
A global leader in EdTech, D2L is the creator of Brightspace, the world’s first integrated learning platform.
The company partners with thought-leading organizations to improve learning through data-driven technology that
helps deliver a personalized experience to every learner, regardless of geography or ability. D2L’s open and extensible
platform is used by more than 1,100 clients and almost 15 million individual learners in higher education, K–12,
healthcare, government, and the enterprise sector—including Fortune 1000 companies.
The company has operations in the United States, Canada, Europe, Australia, Brazil, and Singapore.
www.brightspace.com (http://www.brightspace.com) | www.D2L.com (http://www.d2l.com)
Contact Us
Phone:
1.519.772.0325 (Worldwide)
Toll Free:
1.888.772.0325 (North America)
0.808.234.4235 (United Kingdom and Europe)
0.800.452.069 (New Zealand)
1.800.656.210 (Australia)
0.800.891.4507 (Brazil)
Fax:
1.519.772.0324
Email:
[email protected]
Twitter:
@Brightspace
Web:
www.brightspace.com
(http://www.brightspace.com) | www.D2L.com
(http://www.d2l.com)
© 2017 D2L Corporation.
The D2L family of companies includes D2L Corporation, D2L Ltd, D2L Australia Pty Ltd, D2L Europe Ltd, D2L Asia Pte Ltd, and D2L Brasil Soluções de
Tecnologia para Educação Ltda.
Brightspace, D2L, and other marks ("D2L marks") are trademarks of D2L Corporation, registered in the U.S. and other countries. Please visit
d2l.com/trademarks for a list of other D2L marks.
© 2017 by D2L Corporation. All rights reserved.
15
Brightspace Platform Requirements
About D2L
Android, Google, Google Play, and Chrome browser are registered trademarks or trademarks of Google Inc.
ANGEL, Blackboard, and Blackboard Mobile are trademarks or registered trademarks of Blackboard Inc, or its subsidiaries in the United States and/or
other countries.
Apple, App Store, iPad, iPhone, iPod, iTunes, and Safari are registered trademarks of Apple Inc.
BlackBerry and BlackBerry PlayBook are trademarks or registered trademarks of BlackBerry Limited.
Canvas is a registered trademark or trademark of Instructure, Inc. in the United States and/or other countries.
Common Cartridge is either a registered trademark or trademark of IMS Global Learning Consortium, Inc. in the United States and/or other countries.
Microsoft, Internet Explorer, Surface, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
Moodle is a trademark or registered trademark in the U.S. and/or other countries.
Mozilla and Firefox are either registered trademarks or trademarks of the Mozilla Foundation.
Respondus, StudyMate, Respondus LockDown Browser and Respondus Monitor are registered trademarks of Respondus, Inc.
SCORM is either a registered trademark or trademark of Rustici Software Inc. in the United States and/or other countries.
uCompass.com is either a registered trademark or trademark of uCompass.com Inc. in the United States and/or other countries.
© 2017 by D2L Corporation. All rights reserved.
16