Understanding Team Roles
The purpose of this module is to
develop participants’ ability to identify
appropriate roles and responsibilities
for each team member
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QUALITY ASSURANCE PROJECT
At the end of this module
participants will be able to:
 Discuss individual roles within a team:
team leader, team member, timekeeper,
recorder, facilitator, and trainer
 Identify team support roles and the
contributions each makes to a team
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QUALITY ASSURANCE PROJECT
Team Support Roles
• The process manager
– Key contribution: ability to chair meetings
• The concept developer
– Key contribution: vision
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QUALITY ASSURANCE PROJECT
Team Support Roles
• The radical
– Key contribution: conceptualizing
• The harmonizer
– Key contribution: supporting
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QUALITY ASSURANCE PROJECT
Team Support Roles
• The technical expert
– Key contribution: specialized know-how
• The output driver
– Key contribution: pushing
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QUALITY ASSURANCE PROJECT
Team Support Roles
• The critic
– Key contribution: impartial evaluation
• The cooperator
– Key contribution: flexibility
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QUALITY ASSURANCE PROJECT
Team Support Roles
• The politician
– Key contribution: drive
• The promoter
– Key contribution: linking
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QUALITY ASSURANCE PROJECT