Position Description: Water Treatment and Network Operator Position Number(s) 006225 Manager’s Role Title Water Services Team Leader Business Group Operations & Maintenance Manager Once Removed Water Treatment Coordinator Level of Work VI/VII SA Water Hierarchy Level Direct Report’s Role Title(s) Not applicable 1.1 Purpose (Unique value add) Operation and maintenance of Water Treatment Plants and Networks within Kangaroo Island regional operations to ensure treated product water meets ADWG criteria to provide safe drinking water to the community, and contribute to the efficient achievement of regional performance targets for customer satisfaction, safety, environment and water quality by carrying out field based preventative, corrective maintenance and emergency response activities. 1.2 Objectives The objectives (maximum 6) of this role are to: As part of a team, operate and maintain the water treatment plants and networks on Kangaroo Island within operating set points and performance targets. Assist with operational activities at the Middle River reservoir as required. Operate a variety of treatment plants ranging from simple to complex technologies including, water treatment – MIEX process, conventional treatment (e.g. coagulation, flocculation, media filtration / dynasand filters), micro / nano filtration systems, reverse osmosis systems, Granular Activated Carbon filters, chlorine disinfection, ultraviolet disinfection and chemical dosing systems. Assist in the implementation of maintenance plans, operational/WHS procedures, emergency response procedures and Quality Management System documentation e.g. Drinking Water Quality Management System. As part of a team, contribute to the provision of a continuous improvement focus for water treatment plant and network operations. Provide on-site presence and primary liaison with contractors and any visitors to SAW sites and a non primary liaison with other Government agencies, e.g. Department of Health and Ageing, EPA, CFS, etc. Ensure WHS, Water Quality and Environmental Management Policies and obligations are adhered to and maintained. Version 1.00 08/09/2016 Issued For Official Use Only Page 1 of 9 Uncontrolled copy when printed or downloaded Position Description: Water Treatment and Network Operator SA Water 1.3 Shared Organisational Goals As a member of the Operations & Maintenance Group you are collectively accountable for delivering our goals and objectives. Version 1.00 08/09/2016 Issued For Official Use Only Page 2 of 9 Uncontrolled copy when printed or downloaded Position Description: Water Treatment and Network Operator Version 1.00 08/09/2016 Issued For Official Use Only SA Water Page 3 of 9 Uncontrolled copy when printed or downloaded Position Description: Water Treatment and Network Operator Version 1.00 08/09/2016 Issued For Official Use Only SA Water Page 4 of 9 Uncontrolled copy when printed or downloaded Position Description: Water Treatment and Network Operator SA Water 1.4 Key Accountabilities The key accountabilities (minimum 4 and maximum 6 including the mandatory ones), of this role are: Key Accountabilities Output/Measures Mandatory accountability: Implement the direction set by your people leader. Complete specific tasks allocated. Contribute effectively to the team ensuring efforts are aligned toward achieving team goals Collaborate effectively to ensure team goals are achieved by providing input into decision making and problem solving. Actively contribute to creating a culture of service excellence. Mandatory accountability: Put safety above all else Operations Management Be aware of and apply roles and responsibilities in accordance with WHS Roles and Responsibilities Procedure. Take responsibility for the safety and wellbeing of yourself and others including your own fitness for work (e.g. under the influence of drugs, alcohol and/or fatigue). Active participation in treatment and network duties including after hours and on-call roster. Operational control of the site capturing all task conducted within Maximo (Works Management System) within designated timeframes. Day to day operational decisions within pre-set plant/network operation and water quality guidelines. Sustainable and effective communications for all operational requirements. Maintenance Operational maintenance of treatment and network facilities ensuring housekeeping is maintained. General plant maintenance (repair/service/calibration of plant equipment). Liaise with workshop and contractors for the maintenance of plant and equipment as required. Compliance Conduct daily operations in accordance with documented quality assured system procedures (EMS, DWQMS, WHS). Compliant treatment plant/network operations, meeting monthly operational and water quality targets. Input into development/improvement of quality system procedures. Contribute to regional performance targets and customer satisfaction. Version 1.00 08/09/2016 Issued For Official Use Only Page 5 of 9 Uncontrolled copy when printed or downloaded Position Description: Water Treatment and Network Operator SA Water Key Accountabilities Output/Measures Performance management and continuous improvement Participate in annual performance review process. Report all WHS, operational and notifiable incidents and hazards to management and WHS. Identify self training needs and development opportunities. Manage annual leave and ADO’s as per corporate leave policy. Actively contribute to team meetings and discussions relating to treatment/network and group operations. Identify treatment and network process and workplace improvements with a focus on workplace safety and efficiency. Operational input into capital and regional projects. Version 1.00 08/09/2016 Issued For Official Use Only Page 6 of 9 Uncontrolled copy when printed or downloaded Position Description: Water Treatment and Network Operator SA Water 1.5 Behavioural Competencies Uphold SA Water’s Values: Put safety above all else Act in the best interests of customer and the community Seek and apply better ways Respect our people Be trustworthy Behavioural Competencies Behavioural Expectations Customer Focus Anticipates needs of customer and follows through. Makes decisions that take into account value for customer. Speaks up and identifies problems arising. Collaborate for Success Works co-operatively with others to achieve the best outcomes. Maintains effective working relationships with others in the team and across the business. Treats people in an honest, courteous and respectful manner. Self-Management Focuses on delivering services despite challenges. Presents ideas clearly and concisely. Is responsive to the changing needs of our customers and business by adapting to change. Achieve Results Takes personal responsibility for mistakes and learns from them. Looks for ways to continually improve and finds better ways. Focuses on achieving outcomes using good judgement and quick decisions that lead to business success. Safety Culture Puts safety first when making decisions. Adheres to safety processes and procedures and reports when things are ‘not right’. Openly communicates ways of improving safety. Version 1.00 08/09/2016 Issued For Official Use Only Page 7 of 9 Uncontrolled copy when printed or downloaded Position Description: Water Treatment and Network Operator SA Water 1.6 Knowledge, Skills and Experience Foundation knowledge, skills, experience and qualifications Essential or Desirable Trade Qualifications (mechanical/electrical) Desirable Water Treatment Plant Operators certificate III (Water industry operator/Water Treatment) Desirable Current driver’s licence Essential Heavy vehicle licence Desirable Certified training in backhoe operation Desirable Demonstrated and operational knowledge of water treatment processes Desirable Working knowledge of operation and maintenance practices and principles Desirable Knowledge of legislative and policy requirements Desirable Knowledge of environmental practices and principles Desirable Demonstrated ability to communicate effectively both verbally and in writing Desirable Ability to work under limited direction Desirable Ability to liaise with outside agencies and the public Desirable Basic laboratory skills Desirable Basic computer skills and software including Microsoft office and the use of SCADA systems Desirable Knowledge of the Drinking Water Quality Management system and Environmental Management system Desirable Experience in the operation of mechanical and electrical equipment Desirable Proven understanding and knowledge of WHS policy and procedures Desirable Version 1.00 08/09/2016 Issued For Official Use Only Page 8 of 9 Uncontrolled copy when printed or downloaded Position Description: Water Treatment and Network Operator SA Water 1.7 Key Stakeholder Relationships Regional Operational personnel Other Business groups within the Corporation including; Network Operations, Asset Maintenance and Delivery, Strategy and Planning, A.W.Q.C. Environmental Protection Agency Department of Health and Ageing Local Government Internal and External Auditors Contractors Public 1.8 Special Conditions Flexible hours and some after hours as required, some intra and interstate travel. Participation in a Network/Treatment Plant on call roster. Template: Position Description - L6-L7 Employee Version 3.00 21/06/16 -Document ID: SAWT-HR-0023 Version 1.00 08/09/2016 Issued For Official Use Only Page 9 of 9 Uncontrolled copy when printed or downloaded
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