Organisation Data Interface Changes Briefing Pack: End-Users’ Impact Assessment Author: Mike Presence (Senior Business Analyst, Organisation Data Service) January 2015 1 Copyright © 2014, Health and Social Care Information Centre. Organisation Data Interface Changes – Briefing Pack: End Users’ Impact Assessment v 0.1 Contents Background 3 Purpose of Document 3 Change Summary 4 Current Approach 4 Future Approach 4 Implementation Milestones 5 Questions to Consider 6 Example Impacts 7 2 Copyright © 2014, Health and Social Care Information Centre. Organisation Data Interface Changes – Briefing Pack: End Users’ Impact Assessment v 0.1 Background Comprehensive reference data about organisations has been maintained by a central service and provided to the NHS for the last twenty years. The current provider is the Organisation Data Service (ODS), part of the Health and Social Care Information Centre. Over time, aspects of the data have become outdated resulting in several issues, including: the imminent exhaustion of some code ranges; inflexibility around relationships and metadata; and a convoluted release structure. Following a consultation period that ran between March and May of 2014, ODS laid out a package of changes to the existing data interface which aim to address these issues. An information standard formalising these changes is planned for May 2015, with the first changes scheduled for November of the same year. Organisation data is almost universally implemented in information systems throughout Health and Social Care and embedded within pivotal business processes, systems and services. Transition to the proposed new interface therefore holds significant implications for the service as a whole. Purpose of Document A central consideration of any change to a core information standard is the impact on the service (and resulting costs incurred). The ubiquitous implementation of organisation data means it is safe to assume that the planned changes will have impact of some form right across health and social care. The nature and severity of these impacts, however, is less easy to gauge. This paper aims to assist in addressing this gap. It is targeted at end-users of Organisation data and provides a high-level introduction to the proposed changes, highlighting the key elements and likely areas of impact to consumers. Although more detail is available on the ODS web pages1 the information provided in this document should allow stakeholders to assess impacts and estimate the Rough Order of Magnitude costs involved. This information will in turn be assessed by the Burden Advice and Assessment Service (BAAS) of the Health and Social Care Information Centre, in order to validate the level of burden incurred by organisations in absorbing the changes. This assessment will then form part of the submission of the changes to the Standardisation Committee for Care Information (SCCI) for consideration as a proposed information standard. 1 http://systems.hscic.gov.uk/data/ods/interfacechanges. Note that this information will remain available and continue to be expanded throughout transition. 3 Copyright © 2014, Health and Social Care Information Centre. Organisation Data Interface Changes – Briefing Pack: End Users’ Impact Assessment v 0.1 Change Summary Current Approach An intelligent structure is used for organisation identifiers to denote organisation type (referred to as a ‘Code-Frame’)2. E.g. NHS Trust codes are 3 characters long and begin with an ‘R’ Code Frames also convey parent organisation-site relationships (i.e. a site identifier shares the parent organisation’s identifier as a prefix) Code Frames have historically limited codes for most key organisations to 3 characters in length Flat-structure Comma Separated Value files are used to release data, alongside file specifications that must be separately interpreted Relationship information is limited to one per organisation Additional meta-data for organisations (subtype) is limited to one per organisation Publication is structured around Quarterly ‘full’ releases, supplemented with Monthly and Weekly releases of a subset of files only Future Approach A move from structured codes where format indicates type of organisation, to a true unique identifier, with a standard structure and no in-built intelligence A move from flat-file CSV format, to XML Use of XML to its full advantage to offer richer, more flexible information about organisations including: o Capacity for multiple Relationships for each Organisation o New, more comprehensive meta-data to encompass and exceed existing Organisation Type and Subtype concepts ('Primary Role' and 'Secondary Role') o Context for Relationships ('Relationship Name') o All supporting information required to interpret data included within file releases Increased release frequency and simplified structure 2 See http://www.datadictionary.nhs.uk/data_dictionary/attributes/o/org/organisation_code_de.asp?shownav=1 for example Code Frames 4 Copyright © 2014, Health and Social Care Information Centre. Organisation Data Interface Changes – Briefing Pack: End Users’ Impact Assessment v 0.1 Implementation Milestones 27-Jun-14 29-May-15 Consultation Conclusion: Draft Technical Regulation Specification Published (Information Standard) 27-Nov-15 Introduction of XML (Begin Dual Running) 1-Apr-18 Transition to New Identifier Structure 6-Nov-19 Legacy CSV Files Deprecated Oct-14 Jan-15 Apr-15 Jul-15 Oct-15 Jan-16 Apr-16 Jul-16 Oct-16 Jan-17 Apr-17 Jul-17 Oct-17 Jan-18 Apr-18 Jul-18 Oct-18 Jan-19 26-Nov-14 1st Baseline of Role Data Published 23-Dec-14 1st Baseline of Relationship Data Published 26-Nov-14 - 29-May-15 Further Elaboration & Release of Reference Data Important notes on implementation: Scope is limited to Organisation data only. Non-organisation files that identify people e.g. GPs and Nurses are out of scope until further notice (although change to these files is not precluded – any required will be separately notified). Although the new XML products are being introduced relatively soon (November 2015) use is not mandated immediately as they will be dual run with the existing CSV products for four years. During the period of dual running, the CSV files cannot properly be considered ‘legacy’. They are still supported and any changes needed to structure will be notified by information standards, as currently. Upon transition to the new identifier structure, legacy identifiers will not be recoded; existing identifiers will simply persist indefinitely until naturally closed, meaning users will not be required to replace any in-use identifiers. Note however that this does not affect the implementation of unstructured codes i.e. from the 1 April 2018 it can no longer be assumed that identifiers will have intelligence and all codes should be treated accordingly. ODS reserve the right to delay transition to the new identifier structure for a limited subset of existing organisation types. It is not yet possible to advise if this course of action is to be taken or to confirm which types it will include and several caveats apply: 1. this is an absolute last resort – every effort will be made to transition all organisation types at the same time 2. if this implementation approach is taken, the business need to delay transition must be acute 3. if this implementation approach is taken, the organisation type in question will still be transitioned in all other aspects – all reference data will be applied and the data made available in the XML products 5 Copyright © 2014, Health and Social Care Information Centre. Organisation Data Interface Changes – Briefing Pack: End Users’ Impact Assessment v 0.1 Questions to Consider The nature and areas of impact will vary greatly depending on the business need that organisation data is supporting. This said a first, key question will apply in all instances: “Does your organisation operate any information systems or business processes that have a reliance on Organisation identifiers?” The answer to this will almost certainly be yes. However if a list of all information systems and processes that meet this criterion can be compiled, further questions can then be asked. Some examples are listed below. These are by no means exhaustive however may provide a helpful prompt to identify affected areas: 6 Is there any validation, elements of system architecture, or perhaps printed or physical forms or labels that limit the length of codes that can be used to identify Organisations? If so is this limit 4 characters or less? Is any use made of the concept of ‘Organisation Type’? E.g. is behaviour modified in any way depending on whether an Organisation is an NHS Trust as opposed to a CCG, or a GP Practice, or Independent Sector etc.? If so, is an Organisation’s type determined using filename or code format? Is there any dependence on Organisation Sites, as opposed to parent organisations e.g. records that identify the locations where treatment is provided or where employees are based? If so, is there a requirement to identify the parent Organisation associated with the Site, and is this determined using code format? Do any existing business processes involve manual processing of data where human beings need to identify Organisations, and is it necessary for them to identify the types of those Organisations? If so, what level of tacit knowledge is employed by these individuals i.e. do they ‘know’ certain Organisations’ identifiers? Also, what volume of manual data-entry of Organisation codes does this process entail? Do any systems or processes rely on the relationships between Organisations e.g. the CCG responsible for a GP Practice? Do any systems or processes rely on subtype values to distinguish between instances of Organisations of a particular type? For example, Organisations of the type ‘Local Authority’ are further distinguished with an indication of whether they are a Unitary Authority, County Council, City Council etc. Where processing of the existing CSV release files takes place in order to obtain Organisation data, what are the implications of having to process XML instead? Is it critical for the business need that is met by Organisation data to have up to date information? If so, what would the implications be of refreshing information more frequently than currently? Is historic Organisation data required at any point? Copyright © 2014, Health and Social Care Information Centre. Organisation Data Interface Changes – Briefing Pack: End Users’ Impact Assessment v 0.1 Example Impacts Change Description Impact Description Suggested Mitigation Increase identifier length to 5 characters Field length restrictions may mean systems cannot accept codes, and that screens and/or physical printed media are unable to display them Redevelop systems, screens & printed media to accommodate longer codes Remove intelligent identifier structure, introduce uniform formatting of alternating alpha-number (ANANA) Systems will no longer be able to parse organisation code format to derive Organisation Type Use Primary Role meta-data to derive organisation type Systems will no longer be able to parse organisation code format to derive the parent organisation of a site Use Named Relationship meta-data to derive the parent of a site Identifiers will become very difficult to memorise and manually input Move away from manual processes It will be impossible for human users to determine organisation type from the format of a code. Systems, screen and physical media should display Primary Role name Move relationship information from a static field, to dynamic meta-data Systems will no longer be able to rely on a particular type of relationship being supplied in a single static field in the organisation record (e.g. field 15=commissioning organisation) Use Relationship meta data Increase relationship publication capacity Systems will no longer be able to assume that a single provided relationship is the current or latest for the given organisation, or of a particular context Use Relationship Name and start and end dates to select the most appropriate relationship Move subtype information from a static field, to dynamic meta-data Systems will no longer be able to rely on a particular subtype being supplied in a single static field in the organisation record (for example field 26=practice type, e.g. 1: Walk In Centre, 2: Out of Hours, 5: Prison, etc.) Use Secondary Role meta data Increase Secondary Role (i.e. subtype) publication capacity Systems will no longer be able to assume that a single provided Secondary Role (i.e. subtype) is the most current or appropriate (as multiple may be provided) Use Secondary Role name and start and end dates to select the most appropriate Secondary Role Introduce quarterly XML releases More flexible, richer data available from November 2015, but will only be available in XML Redesign to handle XML 7 Copyright © 2014, Health and Social Care Information Centre. Organisation Data Interface Changes – Briefing Pack: End Users’ Impact Assessment v 0.1 Change Description Impact Description Suggested Mitigation XML releases increase in frequency to weekly More frequent updates available from November 2016, but only in XML Redesign to handle weekly files (NB: this is dependent on having already transitioned to XML) XML releases increase in frequency to daily (date tbc) More frequent updates available (date tbc), but only in XML Redesign to handle daily files (NB: this is dependent on having already transitioned to XML) CSV products deprecated April 2019 Systems reliant on CSV format files for organisation data updates will no longer Redesign to handle XML be able to obtain organisation data Single new XML archive file introduced November 2015; all records flow in the main organisation data with periodic, forecasted archiving to an XML archive product when required to streamline live files Historic data will need to be sourced from main release file post November 2015 (instead of earchive.csv) 8 Copyright © 2014, Health and Social Care Information Centre. Redevelop to interrogate close dates in the main release file instead of the stand-alone archive product
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