Mental Health Issues
in the Workplace
IInformational
f
ti
lW
bi
Webinar
Objectives
j
This webinar will help
py
you:
• Raise awareness about Mental Health issues.
• Explore the Mental Health Continuum.
• Define the terms:
- Mental Wellness
- Emotional
E ti
l Problems/concerns
P bl
/
- Mental Illness
• Discover some myths and realities about mental illness.
• Describe CPI’s four priorities for responding to a mental health
crisis.
2
© 2014 CPI.
Webinar Presenters
William Badzmierowski
Director of Instructor Services
CPI’ss Prepare Training® Program
CPI
[email protected]
3
Susan Keith
CPI’s Director of Curriculum
and Development
[email protected]
© 2014 CPI.
CPI’s Prepare
p
Training
g® Program
g
CPI's Prepare Training® program helps organizations
reduce the frequency and severity of situations involving
workplace issues related to:
•
•
•
•
•
•
•
•
4
Discourtesy
Disrespect
Intimidation
Incivility
Bullying/harassment
R t li ti
Retaliation
Verbal assault
Physical violence
© 2014 CPI.
Perceptions
p
5
© 2014 CPI.
Perceptions
p
6
© 2014 CPI.
Mental Illness Realities and Myths
y
People living with
mental illness are
likely to be violent.
7
© 2014 CPI.
Mental Illness Realities and Myths
y
People living with
mental illness
have enriched
society throughout
hi t
history.
8
© 2014 CPI.
Mental Illness Realities and Myths
y
People living with
mental illness
cannot handle the
realities and
stresses
t
off a jjob.
b
9
© 2014 CPI.
Mental Illness Realities and Myths
y
Metal illnesses are
relatively common.
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© 2014 CPI.
Statistics
1 in 4 adults experience
at least one mental
disorder, and 1 in 6
experience this at any
given time.
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© 2014 CPI.
Statistics
450 million people worldwide
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© 2014 CPI.
Additional Facts
 Depression
p
is a common mental disorder.
 Depression is the leading cause of disability worldwide,
and
d is
i a major
j contributor
t ib t to
t the
th global
l b l burden
b d
of disease.
 More women are affected by depression than men.
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© 2014 CPI.
Mental Health Continuum
Mental Health Problems
HEALTHY
Mental Wellness
UNHEALTHY
Emotional Problems
or Concerns
Occasional to mild distress
Stress is manageable
Mild to moderate
distress – stress
management skills
compromised
Marked distress –
stress may become
unmanageable
No impairment
Mild or temporary
impairment
Moderate to disabling
or chronic impairment
Adapted from Regents of the University of Michigan, 2009.
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Mental Illness
© 2014 CPI.
What Is Mental Wellness?
Definition of Mental Wellness
For the purpose of this webinar, mental wellness is a state
of well-being that forms the foundation of our thinking
and
d communication
i ti skills.
kill It involves:
i
l
• Learning.
• Emotional growth.
• Resilience.
• Self-esteem.
• Relationships.
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© 2014 CPI.
What Are Emotional Problems/Concerns?
/
Definition of Emotional Problems or Concerns:
For the purpose of this webinar, emotional problems or
concerns involve any points at which emotional discomfort
or distress
di t
begin
b i to
t noticeably
ti
bl impair
i
i a person’s
’ daily
d il
functioning.
Problems or concerns may:
• Be temporary and limited in nature.
• Involve situational circumstances.
circumstances
• Become progressively more severe.
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© 2014 CPI.
What Is Mental Illness?
Definition of Mental Illness:
For the purpose of this webinar, mental illness is a medical
condition that may significantly impair or disrupt a person’s:
• Thinking.
Thi ki
• Feeling.
• Mood.
d
• Ability to relate to others.
• Daily functioning.
• Routine living tasks.
Adapted from the National Alliance on Mental Illness, 2013.
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© 2014 CPI.
Responding
p
g to a Mental Health Crisis
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© 2014 CPI.
Responding
p
g to a Mental Health Crisis
Definition of a Mental Health Crisis:
A mental health crisis involves a situation or event that is
experienced or perceived as an intolerable difficulty.
difficulty This
may exceed a person’s own resources and coping
mechanisms.
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© 2014 CPI.
Responding
p
g to a Mental Health Crisis
Definition: Mental Health Crisis Response
p
Procedures
Mental Health Crisis Response Procedures involve an
organization’s plan to maximize safety and regain control
of a situation when any person may become unsafe due to
a mental health crisis.
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© 2014 CPI.
Responding
p
g to a Mental Health Crisis
Mental Health Crisis Response
p
Procedures
1. Keep yourself safe.
Recall the importance of the CPI Supportive Stance SM:
• Communicates respect.
• Nonthreatening.
• Increases safety.
2. Assess the situation.
3. Summon assistance.
4. Make the situation as safe as possible.
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© 2014 CPI.
Responding
p
g to a Mental Health Crisis
5. Be respectful.
p
6. Use Empathic Listening skills.
7 Maintain current list of community resources.
7.
resources
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© 2014 CPI.
Responding
p
g to a Mental Health Crisis
Concentrate – Give undivided attention.
attention
Acknowledge – Listen carefully and confirm
what you have heard.
Respond – Sincerely and nonjudgmentally.
Empathize – Focus on feelings as well as facts.
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© 2014 CPI.
Debriefing
g
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© 2014 CPI.
Questions? Thank You!
Q
Susan Keith
CPI’s Director of Curriculum
and Development
[email protected]
William Badzmierowski
Director of Instructor Services
CPI’s Prepare Training® Program
[email protected]
25
© 2014 CPI.
Additional Resources
Centers for Disease Control
http://www.cdc.gov/mentalhealth/
Kessler RC,
RC Chiu WT,
WT Demler O,
O Walters EE.
EE Prevalence,
Prevalence
severity, and comorbidity of 12-month DSM-IV disorders in
the National Comorbidity Survey Replication. (2005). Arch
Gen Psychiatry. 62, 617–627.
Mental Health America
http://www.mentalhealthamerica.net/
World Health Organization
http://www.who.int/mediacentre/factsheets/fs369/en/
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© 2014 CPI.