PRIMARY CARE At Day Kimball Healthcare, your primary care practitioner (PCP) is at the core of our patient-centered medical home (PCMH) approach to healthcare. In this model, your PCP doesn’t just care for your dayto-day health needs and treat you when you’re sick; he or she also serves as your healthcare advocate by coordinating all aspects of your care throughout our system. Your PCP’s first priority is to keep you well by providing preventive care and helping you to manage your own health, thereby improving your quality of life and reducing your healthcare costs. But as the “hub” of your healthcare universe, your primary care team is also your direct connection to all the other integrated care services available through Day Kimball Healthcare. If specialized care becomes necessary, your PCP is there to not only provide referrals but also to ensure that all of your care providers are working together effectively and efficiently to deliver the best possible care. Day Kimball Healthcare offers integrated, comprehensive care close to home. To learn more about all of our primary care services visit daykimball.org/primarycare. Walk-In Center Day Kimball Healthcare Center 12 Lathrop Road Plainfield, CT 06374 (860) 457-9150 Monday – Friday, 4:00 p.m. – 8:00 p.m. Saturday – Sunday, 9:00 a.m. – 5:00 p.m. daykimball.org Walk-In Center Your primary care practitioner (PCP) is the hub of your healthcare universe, and is there for you when you’re suffering from a minor illness or injury with same-day appointments during regular office hours. But what if you suffer a sudden illness or injury when your doctor’s office is closed? When you can’t see your PCP (or if you don’t have one), we’re still here for you at our Walk-In Center at the Day Kimball Healthcare Center in Plainfield. Walk-in care is the delivery of urgent medical care for injuries or illnesses that require immediate attention but are not life-threatening or serious enough to warrant a visit to an emergency department. With evening and weekend hours to support your PCP, our Walk-In Center provides a convenient, more efficient and lower-cost alternative to the emergency department for minor illnesses and injuries, without sacrificing quality of care. The center is staffed by highly-qualified doctors, physician assistants and nurse practitioners. Walk-In services include treatment for • minor cuts, lacerations, bruises and fractures • colds, fever and viral illnesses • rashes • ear infections • swollen glands and sore throats • respiratory infections such as bronchitis • minor abdominal pain and gastrointestinal infections • sports or work related injuries Our Integrated Network of Care Our integrated system allows your Day Kimball Medical Group PCP to “talk” about your health with our Walk-In Center staff and vice-versa, through electronic medical records that provide instant access to your medical information. Our specialists, diagnostic imaging technicians, laboratory technicians and other healthcare professionals utilize this system as well, so your entire care team can make an informed and comprehensive evaluation of your condition. In this way, you can be assured of top-quality care within a truly integrated and holistic approach that also eliminates errors and redundant services to help you control your healthcare costs. Once you’ve left the Walk-In Center, we’ll continue to support your care and recovery by keeping your PCP informed of your visit. If you don’t have a primary care provider, our staff will instruct you on how to easily find one who is accepting patients. This will ensure that you’ll receive quality follow-up treatment as well as important preventive healthcare and other integrated services to help keep you well in the days ahead. Billing and Payment Information Most health insurance plans are accepted, and patients have lower copay requirements than at the Emergency Department. Please check with your insurance carrier about your specific coverage, copays and deductibles. Services are also available on a self-pay basis. If you have questions regarding your bill, need assistance with health insurance or need help paying for care, please contact the Day Kimball Medical Group business office at (860) 928-9270. For more information, visit daykimball.org/billing.
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