Employment Law Basics for the Employee Assistance Professional Rhonda Triana, LCSW, CEAP, SPHR Rhonda Triana is not an attorney. Nothing in this presentation should be construed as legal advise. Employment law is a complex field, and the concepts in this presentation should not be used as a sole basis for decision-making. Nor should the concepts in this presentation be interpreted as memorialized by this document, as changes in law occur regularly. #1 in our core technology Consultation with, training of, and assistance to work organization leadership (managers, supervisors, and union officials) seeking to Manage troubled employees….. What things go hand in hand with a troubled employee? Attempting to manage the troubled employee includes a need to be aware of relevant employment law concerns What kind of expertise is needed? Employee relations best practices, basic employment law, management principles, organizational dynamics & Substance abuse assessment and treatment, mental health diagnosis and treatment, family dynamics, social systems, knowledge of resources Attorneys? No. Therapists? No. HR Managers? No. EAP Professionals? Yes! So that means…….. Employers Employee Assistance Professionals Employees But I’m not a lawyer….. No, but you can know just enough to be an issue spotter when it comes to….. Accepting mandatory referrals Participating in the return to work process Consulting on performance management issues What issues are you most likely to spot ADA FMLA EEOC discrimination claims Which Areas of Employment Law Currently Give Employers the Most Headaches? A survey by Manpower Group revealed the top 3 are FMLA ADA Terminations/Discrimination Claims If I spot an issue, how do I point it out without giving “Legal Advice?” Start by saying you are not an attorney and the information you are sharing is not legal advice The information you share is intended to prompt the employer to give a little further thought to the matter For example: “You may want to consider looking into the Americans With Disabilities Act Requirements for the Interactive Process”, “You may want to look into it a little further before making your final decision” ADA Among other things, ADA prohibits employment discrimination or harassment towards individuals with disabilities Who qualifies for protection A person who has physical or mental impairment that substantially limits one or more life activities History of the above Regarded as having a disability Alcoholism and past drug addiction are protected Current/illegal drug use and being under the influence of alcohol or drugs on the job are not protected The “Final Rules”/Amendments of 2008 The emphasis should be on non-discrimination, not on determining who is/is not covered as having a “disability” Employee Obligations Must let the employer know he or she requires an accommodation due to a disability Doesn’t have to be in writing Can be in “plain language”, don’t have to use the words accommodation or disability Can be made by a representative The Interactive Process Not doing it is the best way Employers get in trouble. Do it even if you cant’ imagine any way to accommodate. Do it even if the person gets on your nerves. Do it even if you feel like you’ve already done it “more or less” Must not be adversarial Employee should have opportunity to present ideas Reasonable accommodations should be granted unless they pose an “undue hardship.” Employer Obligations Examples of Reasonable Accommodations Modifying the work environment Changing the way the work is performed (ergonomics, dictation, etc.) Allowing leaves of absence Time off for Dr. appointments Changing work hours Maybe work from home? Tolerate certain “disruptive behavior” Not Required Eliminating essential job functions Lowering production standards Reassignment to another job Accepting behaviors that are unlawful (harassment, threats, theft) Excusing issues falling under “direct threat” Providing personal items such as wheel chairs, prosthetics, etc. if employee would need to use off the job site Big No-No’s Inflexible Leave and Attendance Policies “Must be 100% cleared” “No Work from home because we don’t like it” Automatic terminations/denying interactive process Scenario #1 A Plumbing Supply Company calls to talk to you about a mandatory referral they are planning for Joe, for a drug and alcohol assessment because lately co-workers have noticed Joe staggers when he walks, slurs his words at times, and seems lethargic after lunch. He has been dropping things in the warehouse and yesterday he forgot to process a purchase order. The company took him for a reasonable suspicion drug and alcohol test, which he passed. However, they believe he must be abusing a substance that’s not included on the drug test. He was recently being considered for a promotion to a supervisor role but since the company now believes he has developed substance abuse problem they are going to pass him over for the promotion. Issues you spot! Potential for an ADA “perceived disability claim”, liability for this could increase with the tangible employment action of passing him over for the promotion What you might advise It’s ok to discuss the behaviors and how they may be impacting performance, but very risky to speculate about the cause. Lots of things can cause these symptoms. Let’s take this one step at a time and try to find out what’s going on with Joe, how it’s impacting his performance, and what interventions might be appropriate. It might be a good idea to consult with your attorneys before you make a decision about his promotion at this time. Result of Joe’s Assessment Joe denied abusing any substances, and was also puzzled and concerned about the symptoms he had developed. He agreed to go get a physical and was referred for a sleep study. It turns out Joe did not know he had sleep apnea. He had been incredibly sleep deprived. He is now receiving treatment, is sleeping better, and is fully functional. He got the promotion and is doing a great job. So employers have to accommodate medical marijuana right? 23 States and the District of Colombia have now legalized marijuana in some form. Marijuana use is still illegal under federal law Only a few states’ medical marijuana laws contain any degree of protection for employees In general courts have sided with employers So, Employers are in the clear right??? The ADA does not protect current illegal drug use. ADA is a Federal Law and Marijuana is illegal under Federal Law Under the ADA, illegal drug use does NOT include use of drugs “taken under supervision by a licensed health care professional, or other uses authorized by the Controlled Substances Act or other provision of Federal law.” United States Supreme Court may ultimately be asked to decide whether medical marijuana use is permitted under the ADA. EEOC Equal Opportunity based on the following (employers can’t discriminate or harass) Age (over 40) Disability-ADA National Origin Pregnancy-Pregnancy Anti-Discrimination Act Race (includes color) Religion Sex (gender-based discrimination, also covers sexual orientation, and gender identity, sometimes pregnancy issues, sexual harassment) Genetic Information And absolutely cannot retaliate!!! What do people claim with EEOC claims? 35% Race 29% Sex 10% National Origin 4% Religion (100% increase over last 20 years) 3% Color 42% Retaliation 23% Age (rose for the 6th straight year) 28% Disability 1% Equal Pay FMLA Public employers Private employers with 50 or more employees in a 75 mile radius Employee has worked at least 1250 hours in past 12 months Eligible for up to 12 weeks of job and benefits protection (may be continuous or intermittent) while on leave for qualifying medical condition for self or immediate family member, or for birth or adoption of a child Additional benefits for military situations (up to 12 weeks for qualified exigency leave & up to 26 weeks to provide caregiver responsibilities for service member) FMLA RTW Issues Must be re-instated to the same or equivalent job. Standards for equivalency are very high: same pay, duties, status, working conditions, opportunities for promotion (same amount of sunshine coming in the window as when the employee left ) Scenario 2 You have been providing EAP services for Suzie who has been on an FMLA leave of absence from her Clerical position with the County to address her depression. Suzie’s FMLA time period expires next week and she wants to go back to work. She still has some symptoms such as moments of tearfulness and trouble getting out of bed on time about 2X per month, but she has made tremendous progress. Her employer has asked you for a letter saying that Suzie is fully released to return to work (her employer won’t accept her back unless she is 100% cleared). They plan to return her to a Clerical position in a different department from the one she left. Suzie is not happy about this. The person who filled in for her while she was away has done such an amazing job, the employer doesn’t want to disrupt the new arrangement. The new job pays the same, but she will no longer have the responsibility to supervise anyone (she had two people reporting to her when she left). The County feels that supervising people would be a burden to her anyway since she struggles with depression. Issues You Spot Potential for ADA violation due to the requirement for a “full release” Potential FMLA violation due to not returning her to the same or equivalent job Potential disability discrimination issue due to assuming her depression makes her less fit to supervise others So, what would you do? Another type of leave: Workers’ Compensation The basic purpose of Workers’ Compensation is to provide the employee with wage loss replacement benefits and medical coverage resulting from a workrelated injury. Workers’ Compensation Benefits While on Leave: Not required to be continued unless the benefits run concurrently with FMLA leave (sometimes ADA, FMLA, and WC interact). Reinstatement: No reinstatement rights under most state laws, except for retaliatory discharges. Scenario 3 You work in an EAP Call Center. A manager calls and wants to discuss an insubordinate employee. He thinks his employee Juan “must be crazy” because he is refusing to comply with a new company rule that employees must have their picture taken for their employee ID badge. Juan believes having his picture taken promotes pride and vanity which he believes are sins. As far as the manger knows, Juan attends a “regular Christian Church” and this seems like a bogus objection. Juan offers to let the company copy his driver’s license picture and use that one, but the company refuses. The manager points out that Juan obviously complied with getting his photo taken for his driver’s license but Juan says that’s because he also has a deeply held religious belief that he is to follow laws. Religious Discrimination Basic Rules - • Employers may not discriminate against employees or applicants based on their religious beliefs or practices, or their lack of religion • This applies to hiring, promotion, termination, other conditions of employment Religious Accommodation Basic Rules -• Employers must reasonably accommodate an employee’s religious beliefs or practices, unless an undue hardship would result • “Undue hardship” has a different meaning under Title VII than under the ADA But I never heard of that Religion! According to the EEOC -• Religious beliefs that are “new, uncommon, not part of a formal church or sect, only subscribed to by a small number of people, or that seem illogical or unreasonable to others” are also protected. Juan’s Request Is it a sincerely held religious belief? Can the employer accommodate it without undue hardship? Religious Discrimination Don’t assume a religion unknown to you is not a religion. Don’t discriminate on the basis of religion. Don’t harass employees based on religion. Absent undo hardship, Reasonably accommodate an employee’s religious beliefs. Be careful enforcing dress codes. Be careful enforcing grooming standards. Allow employees to participate in religious observances. Provide a time and place for employees to pray, if requested. Treat religious displays in the workplace equally among religions. Scenario #4 A Retail employee has been mandatorily referred to you for anger issues. What prompted the referral was an “outburst” the employee had on Facebook when she discovered that her rate of pay is lower than two of the men in her same workgroup, who have less experience than she does. She is Facebook Friends with several co-workers and she posted “Apparently my employer thinks it’s OK to pay men more than women who do the same work! This place sucks!!!” Her company logo is part of her profile. In lieu of immediate termination for making derogatory remarks about the company on social media, the Retailer decided to give her an EAP referral to learn coping skills for her anger, but first she had to agree to delete the post. Protected Concerted Activity An employer rule will be found unlawful when it “reasonably tends to chill employees in the exercise of their Section 7 rights” to form, join, or assist unions or engage in other concerted activity for mutual aid or protection. Protected Concerted Activity Confidentiality Protection Employees have a Section 7 right to discuss wages, hours, and other terms and conditions of employment with fellow employees, as well as with nonemployees Protected Concerted Activity Common employer rules have been or may be found to be unfair labor practices Employee Rules of Conduct Towards the Employer Towards Co-Workers Regarding Third Party Communications Restricting Use of Company Logos, Copyrights and Trademarks Restricting Photography and Recording Leaving Work Social Media Policy Solicitation and Distribution Policies Employer E-mail System One to Watch Abusive Conduct Done with malice/ongoing/repeatedly A reasonable person would find offensive Abusive conduct may include Repeated instances of verbal abuse Derogatory remarks Insults Threatening, intimidating, humiliating Sabotaging/undermining performance Ignoring/excluding False rumors Moving belongings Examples of State-based activity California: AB 2053 ( Supervisors must be trained) Tennessee: Healthy Workplace Act (a model policy for public employers to follow) On March 11, 2015 a Texas Legislator introduced the Healthy Workplace Bill (HWB). HB 3226, the first-ever introduction in Texas (pending) Thank You! Resources to learn more… SHRM.org NLRB.gov DOL.gov ADA.gov EEOC.gov
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