Are you a team player? Working as a team and working in harmony are essential components of a healthy workplace culture. Carole Spiers explains why vital january 2013 Ilana Kohn/ikon M ost organisations have teams. The sales team, the finance team, the HR team, the customer services team and, of course, the management team. These teams are created to bring strength and to channel energy and creativity into the aims and objectives of the organisation. Most workplace roles require us to interact with others. The concept of going it alone is really only relevant in very small businesses where the driving force is just the owner-manager, for example, or the sole practitioner. Good team players support other members by offering practical help when they need it. They can offer positive feedback for the duration of a specific task and especially after a project is completed. Even if the end result is not as good as it might have been, the effective team player will look at the lesson that has come from the experience, rather than assigning blame to anyone. Teams are essentially built upon expertise and individual strengths and in the most effective teams you will often find: l eaders who challenge and motivate the team to give of their best; i ndividual skilled workers necessary for their technical expertise; s upervisors who push to get the job done; m onitors who review and assess quality; c o-ordinators who see that the project runs to plan. When teams fail to function well, it is usually because of poor communication skills within the team and a lack of clear understanding of individual roles. Teamwork can often be challenging, and individuals with a strong character do not always find being a team player easy. They have a strong urge to do things their own way and their stubbornness can sabotage the success of the team effort. So if you were choosing team members for a project in your organisation, who would the best team players be? Naturally, we have to assume that they all have the technical skills needed for the work, but what other characteristics would you need? r eliable and can be counted on to work hard, meet commitments and follow through; c ommunicates well to express their thoughts and ideas in a clear, concise manner but with respect for the rest of the team; l istens attentively and can absorb information but not take it personally when their suggestion is not always accepted; g ood problem-solver who can think creatively and ‘outside of the box’ in a solutions-orientated manner; f ully engages with other team players and maybe even volunteers for other assignments; s hares information, knowledge and expertise to keep other team members up to date; c o-operates with others to get the job done and takes the initiative to help; f lexible and adaptive to ever-changing situations, without becoming stressed-out because a new direction may be taken; c ommitted to his/her job and to the team as a whole, not merely in their own role; r espectful and considerate of the rest of the team. Good team players can usually see beyond their own piece of work and are able to appreciate the larger picture and vision that is behind the specific project or objective. They are pro-active and good motivators of themselves and others. They enjoy being a part of the success of their team and of the competitive advantage gained. Are you one of them? Reprinted with the permission of Gulf News. Carole Spiers is author of a new book Show Stress Who’s Boss and CEO of the Carole Spiers Group, a stress management and employee wellbeing consultancy 25
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