Page 1 of 15 SALES ORDER PROCESSING Menu: Option ** 0040 1 Enter Enter The menu above is the default menu for Phone Sales Selecting option 1 on this menu brings you to the page below Page 2 of 15 The From Warehouse field defaults to your default warehouse. To invoice from any other warehouse type the number of the warehouse. If you don’t know the warehouse number press F4 for the list. Page 3 of 15 Type the customer number in the Customer Number field. If you don’t know the customer number press F4. This brings up the window above. You are able to search by customer number, customer name, telephone and area. Once you find the customer you want press the TAB key on the keyboard so that the cursor is next to the customer you want. Press 1 to select the customer. Page 4 of 15 In File Reference please enter the customers Purchase Order number or enter 0. You cannot leave this field blank. Type the rep number you want to use in the Rep Number field. Enter in the correct distribution code. It is very important that you pick the correct distribution code so please take care. Press F4 for a list of codes. Press Enter twice. Page 5 of 15 Check the address. If you need to change the Ship to Address press F8 Press Enter Page 6 of 15 Enter in product number. Enter in quantity required. The price will be added automatically at the default price for the chosen customer. If you need to change the price just enter it in the price box. Enter F if the item is free. Enter S if the price is a special price. Enter B to backorder. The F and S options are only available to users with a high authority. You can search for products by pressing F4. Page 7 of 15 To enter an extra description for a part number place an 8 beside the part no and hit enter. Enter in description and press enter to return to previous screen. Only use this when invoicing a single part as the invoice is printed in location sequence. To delete a part no enter a 4 beside the part no and hit enter Page 8 of 15 This page allows the selection of a number of options The options circled below are exactly the same as detailed in the Product Enquiry. The option 22-Drop Ship is not applicable to PRReilly PO= Purchase Orders BO= Back Orders MV= Movements Page 9 of 15 The option IX circled below allows you to display any extra description that a product has entered in on the system Entering IX beside a part number brings up a window below. Page 10 of 15 This bottom section has a number of options. F16 (shift and F4) will delete the order. F8 will show you the margin on the part. Please note this is available to users on a high security level only Page 11 of 15 F17 (shift and F5) will bring up the order history of the customer. Page 12 of 15 You are now prompted to check the backorders for this customer. You have to press Shift and F7 to continue. This brings up a window similar to below. This is a list of all backorders for this customer that we now have stock on hand for. You need to either copy the back orders into the current invoice or delete the backorder. To copy the backorder TAB down so the cursor is beside the backorder, type3 and hit enter. This copies the line into the current invoice. Press F3 to go back to the invoice. To delete the backorder place the cursor beside the backorder and type 4 and hit enter. Press F3 to go back to the order. Page 13 of 15 To complete an order hit F3. You will get the screen above. Hit F3 to complete order and print invoice. If the invoice is below the minimum amount (at time of writing this was €100 for Dublin and €300 for the rest of Ireland.) you will need to add a courier charge. At the moment this is €10 for Dublin and €15 for the rest of Ireland. Move the cursor to the Courier field and enter the appropriate amount. You will need to tab to the VAT field and enter T2 there. Press enter to validate and F3 to finish. Page 14 of 15 To end but leave invoice open hit F12 four times. To add to or complete invoice left open please select Menu Option ** 2 0040 Page 15 of 15 Type in the order no beside Select Order#. Alternatively you cab use the TAB key to tab down to the order number you want to complete and select 2 to change. You will probably have to hit the Page Down key a number of times before the order number will appear. This will bring you back to the step on Page 4. You can continue to add items to the invoice or complete it. You can also delete the invoice by hitting F16 or Shift and F4
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