SPRING 2011 ENERGY CONNECTION Feel Ho w Wa r m Yo ur O i l Co m p a n y C a n B e 203-777-5747 From Our Family to Yours The Savings Are Blossoming this Spring! We are all aware that energy prices across the board rose this winter, and we have no idea where prices will go. We do know, however, that we have many ways for you to save money all year long – starting right now. ]Heating and cooling system upgrade: Replace your current boiler, furnace or water heater – and/or your central air conditioner – with a more energyefficient unit and you could save hundreds of dollars on energy bills each year. ]Preventive maintenance: Schedule your pre-season heating system tune-up and you’re on your way to cutting your annual energy bills by up to 10%. And don’t forget to schedule your A/C “Start & Test” before the heat rolls in! ] Service plans: Our comprehensive plans offer you prompt emergency response and shield you from potentially expensive out-of-pocket repair costs. We also offer the proactive TankSure™ tank protection program with our Comfortmaster Service Plan. ]Easy Pay: Take control of your energy bills with 11 equal monthly payments (see reverse). ]Price protection programs: We offer choices for protecting the price you pay for your heating oil. Please call if you’re interested in price protection for next season. ]Conservation advice: Ask us about our energy-saving thermostats and controls – these are low-cost “fixes” that could significantly lower your Oilheat bills. We have plenty of no-cost ways to conserve fuel, too – please give us a call. ]Customer referrals: Refer a friend to Tracey Energy, and we’ll give you a valuable rebate. ]Energy Plus™: Save on your electricity bills with our competitive rates. This spring – and every season – you can TRUST TRACEY to help you spend less money and enjoy more comfort. Warmly Yours, Jennifer A.Tracey-Carlo Ralph J.Carlo www.traceyenergy.com CELEBRATING 80 YEARS 1931-2011 And Now a Word from Our Customer Heather Musante If Tracey Energy had a fan club, its president would be Heather Musante. A customer for nearly 20 years, the Cheshire resident relies on Tracey Energy for oil deliveries and furnace and air conditioning service. She’s been so happy with the service, she’s referred friends and family to Tracey Energy over the years. In addition, Heather has helped Tracey Energy out at various community fundraising events, such as the toy drives and Christmas tree sales benefiting the Toy Closet at Yale-New Haven Children’s Hospital, and the American Cancer Society’s Relay for Life. “They treat me like family, whatever the situation,” Heather says, “and over the years I’ve had my share of challenges. Ralph, Jen, and their staff have been responsive and caring. The entire Tracey team is always very respectful and friendly.” “It is a pleasure to do business with the Tracey team. I like supporting a family business that treats me like a member of the family,” she adds. We want to thank Heather and the other loyal Tracey customers who have referred their neighbors, friends and family. Your support is one of the reasons we are celebrating 80 years in the heating oil business. 325 Howard Avenue New Haven, CT 06519 203-777-5747 www.traceyenergy.com LICENSE # 0392441 HOD # 242 CELEBRATING 80 YEARS 1931-2011 Oilheat Means Personal Service In our winter issue of Tracey Energy Connection, we wrote about how the gas utilities make it seem so cheap and easy to convert, but don’t mention all the costs involved. The article concluded with this advice: you’ll save more money by upgrading your Oilheat equipment than by switching to natural gas. In this issue, we want to talk about personal service – one of the biggest benefits of being an Oilheat consumer – and a Tracey Energy customer. Personal service is NOT, however, something you’ll get from the gas utility. EMERGENCY SERVICE Gas utilities do not provide 24-hour emergency service in the event of a heat outage. Tracey Energy provides emergency repair service to our customers around the clock. ROUTINE MAINTENANCE Many gas utilities do not provide routine service and maintenance on home heating equipment. If you need your gas boiler serviced, you need to call an independent contractor. Tracey Energy, on the other hand, provides full service. In our case, that includes not only installations and repairs, but value-added “extras” like our 11-month Easy Pay plan and lower electric rates through Energy Plus™. WHO’S IN CHARGE? Gas utilities are often multi-state, multi-national, publicly held corporations, with many levels of management leading up to a distant board of directors. Tracey Energy is a local, familyowned business with strong connections to our customers and our communities. Now you know: Oilheat isn’t just a better value than natural gas, it’s also the better choice for personal service. And there are many more reasons not to switch to natural gas – we’ll tell you in future newsletters! Newsletter by 1-800-796-3342 www.primediany.com Easy Pay Is the Easy Way Tracey Energy customers who felt the pinch of higher prices this past heating season have asked us how they can better manage their fuel bills next heating season – and we think we know an easy way: Easy Pay. Rather than pay about 75% of your heating costs in just 6 months (between October and March) as many customers do, Easy Pay customers spread their heating costs over the entire year – into 11 equal monthly payments. This very popular program is absolutely FREE, and you can combine ALL your Tracey Energy expenses in your payments – including your service plan costs. Nobody knows where energy prices will go next – but Easy Pay customers know exactly what they’ll pay, month after month. Put some predictability back into your life and take charge of your energy costs, with Easy Pay! To sign up, call 203-777-5747 today! Tracey Energy Jumble Contest Winner Anthony C. of Branford is the winner of a $100 gift card. Congratulations! Now, everyone has another chance to win – enter our contest below! ! Below, you’ll find three mixed-up words that appear in this newsletter. Simply unscramble and rearrange the words, clip and return this entry form to the address below by July 10, 2011, and you’ll be entered into a drawing to win a $100 gift card! No purchase necessary to enter and win. Good luck! ETILSIUIT _____________________________ C A N E M E N N AT I _____________________________ IRELITDYCTPBAI _____________________________ Name: Address: Phone: Mail back to: Tracey Energy 325 Howard Avenue, New Haven, CT 06519
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