Postgraduate Certificate in
Learning and Teaching in Higher
Education
Table of Contents
Introduction ............................................................................................................................... 2
The PG Cert’s Engagement with the UKPSF ................................................................................. 4
Programme structure ................................................................................................................. 5
PG Cert cohorts and dates .......................................................................................................... 9
Module content and learning outcomes ................................................................................... 10
Module 1: PGCert ‘Evolving your Teaching Practice’ .......................................................................... 10
Module 2: PGCert ‘Becoming a Designer of Academic Programmes’ .................................................. 11
Module 3: PGCert ‘Becoming a Research-led Innovator in Higher Education ...................................... 11
Assessment Requirements ....................................................................................................... 14
The Role of the External Examiner ............................................................................................ 15
Progression .............................................................................................................................. 16
Provision for new teachers and PhD teaching Assistants; leading to Associate Fellowship of the Higher
Education Academy:......................................................................................................................... 16
Provision for academic staff who are new to teaching; the PGCert leading to Fellowship of Higher
Education Academy:......................................................................................................................... 16
Appeals, Compaints and Disciplinary Regulations ..................................................................... 21
Additional Information ............................................................................................................. 17
Additional support during your studies ............................................................................................. 17
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Introduction to Aston University
Founded in 1895 and a University since 1966, Aston is a long established
research-active University, known for its world-class teaching quality and
strong links to industry, government and commerce. It is also an inclusive,
forward-thinking and diverse institution, deeply committed to ensuring all of its
students are happy, comfortable and satisfied.
Whether you’re a UK, EU or international student looking for advice on
managing money, wanting to join or even set-up a student society or wanting
guidance and support when looking ahead to your future career, Aston has
friendly and experienced professionals ready to help.
We take supporting our students very seriously – backed up by the
government’s latest National Student Survey (NSS) which ranked Aston joint
15th out of 136 UK Universities and Colleges for student satisfaction. We are
equally dedicated to equipping our students with the skills needed to thrive in
the world of work. Aston is ranked among the top four universities for helping
students secure work placement years during their studies, helping them gain
invaluable experience.
With the aid of such careful employment planning from our award winning
Careers team, Aston’s graduates are some of the most employable in the UK.
Six months after graduation, nearly eight out of ten Aston alumni are in
graduate-level jobs – an employability rate comparable to those of the
traditional elite universities.
As Aston prepares to celebrate its 50th year as a University in 2016, we are
constantly adapting to the changing needs of our students. In keeping with the
University’s progressive motto, ‘Forward’, we pledge to continue to do so.
Professor Helen E Higson OBE
Professor of Higher Education Learning and Management
Deputy Vice-Chancellor
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Introduction to the Postgraduate Certificate in Learning and Teaching in Higher
Education (PGCert)
The Postgraduate Certificate in Learning and Teaching in Higher Education (PGCert) is a
60-credits, level 7 award delivered by the Centre for Learning Innovation and Professional
Practice (CLIPP).
Enrolment on the PGCert provides an opportunity for University teaching staff to engage
with the United Kingdom Professional Standards Framework (UKPSF). The UKPSF is a
comprehensive, nationally recognised, set of professional standards and guidelines for
those involved in higher education (HE).
The PGCert is taught by members of CLIPP staff with regular contributions from other staff
from across Aston University. Our team philosophy is:
“This work-based learning programme is designed from the perspective that learning is a
social activity, best undertaken within a multi-disciplinary community. We see learning as a
product of discussion and debate. Using conceptual modules and theoretical perspectives
of learning and teaching to underpin debate we intend to be provocative and so enhance
critical reflection upon tacit assumptions about professionalism and ‘power’ within higher
education. We uphold diversity of identities and approaches to teaching within an antioppressive and anti-discriminatory context. We support the development of creative
academic practice and innovation.”
The Programme Director for this award is Dr Julian Lamb ([email protected] ext.5223)
based in CLIPP. All administration for the course, and the direction for programme
development and enhancement, is undertaken by CLIPP. In the first instance, all queries
should be directed to our Programmes Administration Officer, Caroline Smeeton
([email protected], ext. 3933) who will be able to direct your enquiry to the relevant
person if necessary. Please note that Applicant Self Declaration forms are required as
part of the formal application process. These forms can be supplied by Caroline.
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The PG Cert’s Engagement with the UKPSF
The UKPSF has three core dimensions: ‘Areas of Activity’; ‘Core Knowledge’; ‘Professional
Values’. The delivery and assessment on the PGCert is designed to map to these:
Dimension
Areas of Activity
A1
A2
A3
A4
Design and plan learning activities and/or programmes of study
Teach and/or support learning
Assess and give feedback to learners
Develop effective learning environments and approaches to
student support and guidance
A5 Engage in continuing professional development in subjects/disciplines
and their pedagogy, incorporating research, scholarship and the evaluation of professional
practices
Core Knowledge
K1 The subject material
K2 Appropriate methods for teaching, learning and assessing in the subject
area and at the level of the academic programme
K3 How students learn, both generally and within their subject/ disciplinary area(s)
K4 The use and value of appropriate learning technologies
K5 Methods for evaluating the effectiveness of teaching
K6 The implications of quality assurance and quality enhancement for
academic and professional practice with a particular focus on teaching
Professional Values
V1 Respect individual learners and diverse learning communities
V2 Promote participation in higher education and equality of
opportunity for learners
V3 Use evidence-informed approaches and the outcomes from research,
scholarship and continuing professional development
V4 Acknowledge the wider context in which higher education operates
recognising the implications for professional practice
The PGCert is closely mapped to Descriptor 2 of the UKPSF. In order achieve Descriptor 2, a
participant must demonstrate:
I.
II.
III.
IV.
V.
VI.
Successful engagement across all five Areas of Activity
Appropriate knowledge and understanding across all aspects of Core Knowledge
A commitment to all the Professional Values
Successful engagement in appropriate teaching practices related to the Areas of Activity
Successful incorporation of subject and pedagogic research and/ or scholarship within the above
activities, as part of an integrated approach to academic practice
Successful engagement in continuing professional development in relation to teaching, learning,
assessment and, where appropriate, related professional practices
More can be read about Descriptor 2 of the UKPSF at: www.heacademy.ac.uk
We see this programme as being about much more than ‘performance in lectures’ and that
participants embrace a collective responsibility to work positively for the enhancement of
students’ learning experiences. We encourage participants to respond imaginatively to the
planning of any session as well as its delivery, to the design of assessment activities and
to the support of students’ learning, particularly in giving feedback on their work.
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Programme structure
The PGCert programme consists of three 20-credit modules that are closely mapped to the
UKPSF. There are three module are underpinned by clear themes: teaching identity; programme
design; and innovation.
Table 1: Map of the PGCert to the UKPSF framework
Sequence of PGCPP
modules
1st Module
(20 credits)
2nd Module
(20 credits)
3rd Module
(20 credits)
Module subject
Underpinning theory &
practice
Design & Assessment
Research in Practice
Module title
‘Evolving your teaching
Practice’
‘Becoming a designer of
academic Programmes’
‘Becoming a research-led
innovator in Higher
Education’
Mapping to UKPSF
A1
A2
A3
A3
A4
A5
A5
K1
K2
K2
K3
K4
K4
K5
K5
K6
V1
V2
V2
V3
V4
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This handbook relates to your studies on the PG Cert,
but it is useful to see how successful completion of the PG Cert can lead on to progression to the PG Dip and an M. Ed.
Codes
A1
A2
A3
X
X
A4
A5
A6
B1
X
X
B2
B3
B4
B5
X
X
X
X
X
C1
C2
C3
C4
C5
D1
D2
X
X
X
X
X
X
X
X
X
D3
D4
D5
D6
PG Cert
Level 7
Evolving your Teaching Practice
X
Level 7
Becoming a Designer of
Academic Programmes
X
Level 7
Becoming a Research-led
Innovator in Higher Education
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
PG Dip
Level 7
Level 7
Level 7
Promoting Quality Processes in
Academic Programmes
Enhancing Academic Provision
through University-wide
Collaboration
Embedding Technology into
Campus-based and Distance
Learning Programmes
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
M. Ed.
Level 7
Participant-negotiated
Independent Study
X
X
X
X
X
X
X
X
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Knowledge and understanding
Professional skills (if applicable)
A1: Appropriate methods for teaching, learning and assessing in their subject area and
at the level of the academic programme.
C1: Design and plan learning activities and/or programmes of study.
A2: How students learn, both generally and within their subject/ disciplinary area(s).
C2: Teach and/or support learning.
A3 The use and value of appropriate learning technologies.
C3: Assess and give feedback to learners.
A4: The implications of quality assurance and quality enhancement for academic and
professional practice with a particular focus on teaching.
C4: Develop effective learning environments and approaches to student support
and guidance.
A5: The wider context in which higher education operates, recognising the implications
for professional practice.
C5: Promote participation in higher education and equality of opportunity for
learners.
A6: Their subject
Intellectual skills
Transferable skills
B1: Engage in continuing professional development in subjects/disciplines and their
pedagogy, incorporating research, scholarship and the evaluation of professional
practices.
D1: The ability to select and use methods for evaluating the effectiveness of
teaching.
B2: Engage in the process of critical review in relation to their own practice and that of
others.
D2: Respect for individual learners and diverse learning communities.
B3: Use the specialised language of a community of practice relating to scholarship in
learning and teaching.
D3: The ability to use evidence-informed approaches and the outcomes from
research, scholarship and continuing professional development.
B4: Navigate and utilise a wide range of information sources and evidence to inform
their professional practice.
D4: The ability to communicate their ideas, values and professional philosophy
effectively through a range of media.
B5: Develop their personal/professional identity with due cognisance of the intellectual
traditions and paradigms of the scholarly domain of learning and teaching.
D5: The ability to lead informed change in their professional context through
analysis, synthesis, evaluation so as to identify and solve problems.
D6: The ability to successfully manage and draw value from stakeholder interests
in academic provision.
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Important for Aston staff undertaking the PGCert: It is most important that you enrol formally as
a student on the PGCert and you will receive a student login and password (which you do not
need to use for this course). If you do not enrol, your modules cannot be credited to you on SITS
and you will not receive your final awards.
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PG Cert cohorts and dates
In 2016 the PGCert will be delivered to approximately 50 participants. In order to ensure
close facilitation of the sessions the cohort will be split into two groups of approximately 25
participants each and taught on consecutive days. Upon enrolment you will be allocated to
either group A or group B. Please do not swap between sessions, as this will cause
problems with the planned activates and the limitations of room space.
No
1
2
3
4
5
6
7
8
9
10
No
1
2
3
4
5
6
7
8
9
10
Date
09/12/15
13/01/16
20/01/16
02/03/16
18/05/16
01/06/16
15/06/16
06/07/16
13/07/16
07/09/16
PGCert January 2016: Cohort A
Module
Day
Time
Induction Wednesday 09:30-16:30
CL4001
Wednesday 09:30-16:30
CL4001
Wednesday 09:30-16:30
CL4001
Wednesday 09:30-16:30
CL4002
Wednesday 09:30-16:30
CL4002
Wednesday 09:30-16:30
CL4002
Wednesday 09:30-16:30
CL4003
Wednesday 09:30-16:30
CL4003
Wednesday 09:30-16:30
CL4003
Wednesday 09:30-16:30
Room
MB504
G8
G8
MB504
G8
G8
MB504
MB504
MB504
MB504
Date
11/12/15
15/01/16
22/01/16
04/03/16
20/05/16
03/06/16
17/06/16
08/07/16
15/07/16
09/09/16
PGCert January 2016: Cohort B
Module
Day
Time
Induction Friday
09:30-16:30
CL4001
Friday
09:30-16:30
CL4001
Friday
09:30-16:30
CL4001
Friday
09:30-16:30
Friday
CL4002
09:30-16:30
CL4002
Friday
09:30-16:30
CL4002
Friday
09:30-16:30
Friday
CL4003
09:30-16:30
CL4003
Friday
09:30-16:30
CL4003
Friday
09:30-16:30
Room
MB504
G8
G8
MB504
G8
G8
MB504
MB504
MB504
MB504
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Module content and learning outcomes
At the start of each module, the module leader will provide participants with a full
tour of the module syllabus and a full assessment brief with assessment criteria.
The following services as a guide to the aims and outline assessment strategy.
Module 1: PGCert ‘Evolving your Teaching Practice’
Philosophy
The module is orientated towards enhancing a participant’s professional development as a
teacher in higher education. It is intended to be disruptive in relation to challenging any
pre-conceptions so that they are better equipped to critically reflect upon the selection of
the most effective and appropriate approach to teaching in a specific learning context.
The aims are to:



Provide participants with a range of practical learning and teaching skills, such as
how learning outcomes are authored, how to design learning events, how to provide
meaningful feedback and how to create an effective learning environment
Encourage participants to take a student-focused approach to their teaching
Introduce participants to engage with literature related to effective teaching practice
Learning Outcomes. On successful completion of the module the student will be
able to:




Critically reflect on their identity as a teacher in Higher Education (UKPSF A2/ A5/
K1/ K3)
Explain and discuss diversity and inclusion in the context of anti-discriminatory
practice (UKPSF V1/ V2)
Select and apply different conceptual approaches to learning technologies (UKPSF
K4)
Take responsibility for professional practice in relation to methods for teaching and
assessment for a specific context (UKPSF K2)
Assessment
Scope
Feedback
1
Formative event in L&T
750 words
Pass or fail
2
Personal Development Plan*
2,750 words
% Mark
3
Teaching observations
Observation & brief
review of 500 words
Pass or fail
*Assessment = preparedness to engage with aspects of UKPSF and other aspects of
professional practice
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Module 2: PGCert ‘Becoming a Designer of Academic Programmes’
Philosophy
The module is orientated towards enhancing a participant’s ability to understand and
implement a design-orientated approach to module and programme design.
The aims are to:



Provide participants with an appreciation of the complexity of a programme design
process.
Empower participants to take leadership in a design-orientated approach to
programme design.
Encourage participants to embed quality assurance and quality enhancement into
programme and module design.
Learning Outcomes. On successful completion of the module the student will be
able to:




Design modules and programmes of study with reference to conceptual models of
learning and teaching (UKPSF A1/ A4).
Design and implement effective strategies for assessment and feedback (UKPSF
A2/ A3/ A4/ K2/ K6/ V2).
Recognise and proactively implement fundamental strategies for quality assurance
and quality enhancement in module and programme design (UKPSF K6, V4).
Anticipate factors that can cause barriers to access in programmes, and design
strategies to enhance inclusivity in higher education (UKPSF V1, V2).
Assessment
Scope
Feedback
1
Review of 2 learning cases
2,000 words
Via Blackboard with 50%
weighting
2
Module redesign portfolio
2,000 words
Via Blackboard with 50%
weighting
Module 3: PGCert ‘Becoming a Research-led Innovator in Higher Education
Philosophy
The module is orientated towards enhancing a participant’s ability to understand, plan,
implement, evaluate and disseminate the findings of innovative practice in higher
education.
The aims are to:



Provide participants with a conceptual and theoretical framework of innovation.
Empower participants to take personal responsibility for the enhancement of learning
and teaching innovation at a local level.
Encourage participants to embed experimentation, evaluation and communication
within their everyday practice.
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Learning Outcomes. On successful completion of the module the student will be
able to




1
Reflect critically on the conceptual approaches to innovation in the context of higher
education (UKPSF K1).
Use evidence-informed approaches and/or the outcomes of research to design and
implement an innovative approach to enhancing the quality of learning and and/or
teaching in a higher educational context (UKPSF V3).
Use appropriate methods to evaluate the effectiveness of a research-led innovation
in learning and teaching (UKPSF K5).
Communicate the findings of an innovation in learning and teaching to a specific
audience through the selection of an appropriate and effective medium (UKPSF A5).
Assessment
Scope
Feedback
A self-audit of readiness to carry
out your innovation
1,000 words
% Mark (30% weighting)
3,000 words
or
equivalent
% Mark (70% weighting)
or,
3,000 words
or
equivalent
% Mark (70% weighting)
2a A report or an artefact on the
process and evaluation of the
innovation,
or
2b A report or an artefact that
disseminates the findings of
innovation to a wider audience
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Module
PG Cert.
Programm
e
Assessment Map
PG Cert. in Learning and Teaching in Higher Education
Start of
Module
Teachin
g
End of
Module
Teachin
g
1
13 Jan
16
2 Mar 16
TBC
Jun 16
2
18 May
16
15 Jun
16
TBC
Dec 16
3
6 Jul 16
7 Sep
16
TBC
Dec 16
Assessment Hand-in
Marking Return
Exam Board Date
The hand in dates will be agreed by negotiation on the first day of the PGCert and then communicated to participants via Blackboard.
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Assessment Requirements
This programme has a precise set of requirements, and satisfactory completion of these
(submitted electronically via Blackboard for each module) is essential in order to gain the
award.
Completion of the PGCert should take one calendar year; the actual time taken will
depend on your prior experiences and on-going work commitments and opportunities. In
exceptional cases, the relevant Board of Examiners may grant up to a one year extension
(deferral). See Appendix 1 for more information on extensions and appeals.
The specified assessment criteria and requirements can be found on the associated
modules on Blackboard. Make sure that you familiarise yourselves with the criteria.
These help your assessors to measure the quality, appropriateness and sufficiency of the
evidence provided.
Your assessors will want to know that all the learning outcomes have been adequately
addressed: ‘Adequacy’ implies that you have been able to demonstrate to your assessors
that you possess the skills and knowledge implied by individual learning outcomes through
your particular selection and use of work-based evidence, plus your appropriate reference
to and use of textbooks and research papers. ‘Adequacy’ also refers to the fact that there
are specified requirements for particular activities to have been completed.
One aspect they will be particularly looking for is the quality of the commentary or claim
that you make for your achievement of a particular learning outcome.
Assessors from CLIPP are asked to check the ‘provenance’ of original materials – where
you have used ‘third party’ materials (i.e. not authored by you or your students), you will
need to show how these specifically relate to your work and directly support a particular
claim.
Submission dates will be published for each module on Blackboard module. Submissions
should be through the blackboard gateway associated with the relevant module by
17:00 hours on the hand-in day.
All assignments are graded on the following 3-point scale:
Distinction: 70%+
Merit: 60 – 69%
Pass: 50 – 59%
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The Role of the External Examiner
In the UK's system of higher education, institutions are responsible for the quality of the
education they provide and, in the case of institutions with degree awarding powers, they
are responsible for the academic standards of the awards they offer. External examining
provides one of the principal means for maintaining UK threshold academic standards
within autonomous higher education institutions. External examining is therefore an
integral and essential part of institutional quality assurance.
Institutions appoint as external examiners people drawn from higher education, industry,
and professions ranging from medicine to law. Those appointed are suitably qualified and
experienced in the subject, or specialism within the subject, to which the appointment
relates. They are external to, and therefore independent of, the appointing institution.
Based on their qualifications and experience, they are able to provide carefully considered
advice on the academic standards of the awards, programmes and/or modules to which
they have been assigned, and can offer advice on good practice and opportunities to
enhance the quality of those programmes/modules. They are also able to offer an
informed view of how standards compare with the same or similar awards at other higher
education institutions (primarily in the UK, and sometimes overseas as well) of which they
have experience.
An important feature of external examining in the UK is the provision of annual written
reports to the institution by each external examiner based on what he/she has observed of
the institution's assessment processes and student assessed work (in whatever form).
These reports provide invaluable independent feedback to the institution at module and/or
programme level, and sometimes also at institutional level. Institutions consider these
reports carefully, and either take action in response to any recommendations or make
clear the reasons for not taking action.
The University recognises the importance of the role of students in contributing to the
management of standards and quality. External examiners' reports are made available to
students as part of involving students in quality management processes.
To access external examiners’ reports for your programme please go to
http://www.aston.ac.uk/quality/a-z/external-examiners-reports-2012-13/
The current External Examiner is:
Programme
Name of External
Examiner
Position (e.g. Professor)
Institution
PGCert
Louise Naylor
Dr
University of Kent
The duties of External Examiners do not include responding to student queries. External
Examiners will refer any communication received from students to the relevant Programme
Director without reading or replying to it. Please get in touch with the relevant contact in
your School if you have any issues around examinations, marks and assessment.
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Progression
CLIPP offers a clear ladder of progression for professional development in learning and
teaching:
Provision for new teachers and PhD teaching Assistants;

The Aston Module Achievement; An introduction to Learning and Teaching in
Higher Education (20 credits level 6)
Provision for academic staff who are new to teaching:



The Post Graduate Certificate in Learning and Teaching in HE (60 credits level 7)
The Post Graduate Diploma in Learning and Teaching in HE (60 credits level 7)
The M.Ed. in Learning and Teaching in HE. (60 credits level 7)
The programme follows the standard Aston University 20 credit / 200-hour module design.
The notional learning time for each module on the PGCert is therefore 200 hours. This
time is typically spent in the following ways:




Attendance at face-to-face ‘taught’ sessions and seminars.
Work-based activities e.g. preparing for teaching, assessment, course design (which
you will be doing as part of your job).
Online learning activities, literature research and online reading groups (thought
discussions).
Assembling writing up module assessment tasks.
You should familiarise yourself with the regulations for this programme (visit Blackboard
Module for more information), particularly the attendance requirements and sanctions for
lack of progress. Your rights in respect of being ‘required to withdraw’ or deferring the
completion of your work are outlined below.
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The Hub
The Hub Advice Zone
Our welcoming and knowledgeable team of professional advisers offer
information, advice and support throughout your student journey at Aston.
International Student Advisers
Experienced International Student Advisers provide advice and support to all Aston EU
and international students. They can assist you with a range of issues including: access to
healthcare, banking in the UK, registering with the police if required, extending your
student visa, what happens to your visa if you take a break from your studies, working in
the UK during and after your studies and cultural and social activities that you can take
part in.
In the 2014 autumn wave of the ‘International Student Barometer’, satisfaction with visa
advice provided by the International Student Advisers was ranked 3rd in the UK.
For more information contact the International Student Advisers by telephone: +44 121
204 4567 or email: [email protected] or visit the website at: www.aston.ac.uk/currentstudents/hub/iss/
Student Advisers
There are so many things to think about when you come to university. If you do not know
what to do, there’s every chance our friendly and knowledgeable Student Advisers will be
able to point you in the right direction.
You can ask our Student Advisers about student finance, managing your money, access to
benefits and healthcare, housing, Council Tax exemption, academic matters including
what happens if you take a break from your studies and what to do if you have personal
circumstances which affect your academic progress.
For more information, contact the Student Advisers by telephone: + 44(0)121 204
4007 or email: [email protected] or visit the Hub website at: www.aston.ac.uk/currentstudents/hub/
Student Funds Administrator
The Student Funds Administrator provides advice on managing money, assistance in
cases of unexpected hardship and financial assistance through a number of different
funds, trusts and bursaries. He also administers the US Federal Loans and offers support
to Care experienced students.
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For more information, contact the Student Funds Administrator by telephone +44 (0)121
204 4740, by email at: [email protected] or visit the Hub website
at: www.aston.ac.uk/current-students/hub/fau/
The Hub Advice Zone is located on the Ground Floor of the Main Building.
The Hub Visa Compliance Team
The Visa Compliance Team look after the University Tier 4 Sponsor Licence and make
sure that the University is meeting all the Home Office requirements so that students’
journey to the UK and your studies at Aston University go as smoothly as possible.
We make sure all the systems and processes are in place at the University so that you
can be confident you are meeting the requirements of your visa.
We will:

Assess your suitability to study in the UK and issue you with a Confirmation of
Acceptance for Studies (CAS) to apply for a Tier 4 visa;

Issue you with your Biometric Residence Permit (BRP) when you arrive in the UK
and check your visa is correct;

Monitor your academic progress and engagement with your studies throughout your
whole student journey;

Send reports to the Home Office on your behalf if your situation changes.
The team also manage the process for exchange students, short term students, academic
researchers and professional visitors to the University.
Contact details:
Email:
[email protected], [email protected],
[email protected]
Telephone: 0121 204 4007
Web:
http://www.aston.ac.uk/current-students/hub/visacompliance/
Located on the Ground Floor of the Main Building
The Hub Counselling Service
The Counselling Service is a confidential and professional service, staffed by qualified,
experienced counsellors.
Meeting with a counsellor offers you the opportunity to discuss issues that may be
affecting you either personally, or in your academic work. These could include issues
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such as relationship difficulties, anxiety and stress or loss of motivation. No topic is too
small or too large to bring to the service and, each year, many students benefit from
discussions with a counsellor.
Counsellors do not give advice or tell you what to do. Our role is to help you take
responsibility for your own decisions, to become more aware of your own resources and to
work with you in developing skills which will help you to manage your own difficulties and
concerns more effectively.
The service is located in the Hub on the Ground Floor of the Main Building.
Appointments can be made through the Hub in person, by telephone: 0121 204 4007 or
you can email the Counselling Service on [email protected].
Further information can also be found on the service web site:
http://www1.aston.ac.uk/current-students/health-wellbeing/counselling/
The Hub Disability Team
The Disability Team provides advice and guidance if you have a disability. We can help
to co-ordinate any support you require if you have a physical, sensory or hidden
disability, mental health or specific learning difference. Our service is confidential and we
will liaise with teaching and other support staff within the University to help make
adjustments which support your studies if you give us permission to do so.
We also:

Provide screening and full diagnostic assessments if you think you may have a
specific learning difference such as dyslexia and would like help with this.

Offer group study skills sessions with a dyslexia specialist

Liaise with external providers to arrange for non-medical helpers for Aston
students.

Assist you with applications for the Disabled Students’ Allowance (DSA) and other
sources of funding.

Advise teaching areas about the provision of individual examination arrangements
and teaching adaptations (with your consent)

Make arrangements for Personal Evacuation Plans

Help provide assistive technology support and advice through our colleagues in the
I.T. Department and our Dyslexia Specialist.
Contact details:
Email:
[email protected]
Telephone: 0121 204 4007/5015
Web:
http://www.aston.ac.uk/current-students/hub/thedisabilityteam/
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Located on the Ground Floor of the Main Building
The Finance Centre
Credit Control (Fee Collection Helpdesk and Cashiers)
The Finance Centre is the place to visit the Finance Credit Control and Cashier section, to
pay accommodation and tuition fees.
Additional information about the services offered in the Finance Centre can be found on
the web links below. Please visit the Fee Collection Help Desk with your tuition and
accommodation payment queries, or visit the Cashier Desk to make payments.
Credit Control is responsible for collecting your tuition fee and/or accommodation fee
payments but we are also your main contact if you are having difficulties in paying you
fees. Call into the Finance Centre on a "drop in" basis to see a member of the Credit
Control team who will be pleased to discuss and sort out any queries you may have or, if
you prefer, you can book an appointment. There are confidential interview rooms if you
would like to talk to someone in private. Where appropriate we will liaise with staff in your
School and Central Departments to help resolve your queries.
For more information see the student finance website either through- New Students
Finance Information Website link or through the Current Student link- Current Students
Finance Information Website
How to contact us:
Email:
Telephone:
[email protected]
0121 204 4355
You can also pay online by clicking on:
www.aston.ac.uk/payments
Located on the Ground Floor of the Main Building
Additional useful Contacts:
If you have any queries about the amount of fee you are being charged.
Tuition Fees Charges
In Person:
Visit the Advice Zone
Email:
[email protected]
Telephone:
0121 204 4689
Accommodation Fees Charges
In Person:
Visit the Accommodation Office
Harriet Martineau Reception
Email:
[email protected]
Telephone:
0121 204 4704/4707
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Registry
Registry provides a range of administrative support services for students throughout your
time at Aston, from initial application to graduation.
Examinations Office
The University Examinations Office is responsible for organising the scheduling and
invigilation of most examinations on campus and at authorised overseas venues. This
includes the issue of personalised examination timetables to students and putting in place
special arrangements for students with additional needs. The Examinations Office
Webpage provides useful information on examination calendars, examination forms
(including information about exceptional circumstances) and links to the University
Examination Regulations.
Student Records
The Registry's Student Records section is responsible for all student records from initial
enrolment through to graduation. The Student Records webpage provides more detailed
information on the services provided, which include: re-enrolment, tuition fee invoices,
Aston Bursaries and Scholarships, liaison with the Student Loans Company, contact with
student sponsors and issue of degree certificates.
Appeals, Complaints and Disciplinary Regulations
Information is available via the Registry’s Regulations and Policies Page.
Academic Appeals
http://www1.aston.ac.uk/registry/for-staff/regsandpolicies/academic-appeals-procedure/
Suggestions, Comments, Complaints and Concerns
http://www1.aston.ac.uk/registry/for-staff/regsandpolicies/complaints-procedure/
Disciplinary Regulations
http://www1.aston.ac.uk/registry/for-staff/a-to-z-of-registry-services/discipline-of-students/
Employability Services
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Knowing yourself and what’s out there will help you choose the right
career path for you. Careers+Placements can help you every step of
the way.
Our friendly, approachable and experienced professionals are committed to ensuring that
your time spent at Aston prepares you for the graduate job market, enabling you to
demonstrate competitive commercial awareness and the ability to thrive in a global
economy. We place high importance on the accrual of real-life business acumen and
recommend students achieve such experience alongside their studies.
We
provide a high quality service to equip you with the right skills, facilities and information to
make informed choices beyond graduation. Aston students are eligible to use our services
online and in centre throughout their study years and for up to three years after graduation.
Our team will support you in your placement search and successful career planning in person and online.
Access to Aston Futures
Aston Futures will be your first port of call for
graduate jobs, summer Internships, work
experience, placements and part-time jobs.
You will find hundreds of opportunities posted by
employers actively looking to recruit students
from your course.
bit.ly/Graduate-Registration
Customise your dashboard to receive job alerts,
view the latest events and book your placement
support or careers advice appointment here.
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Access to Placement Support
Our experienced Placements Team are waiting
to support you in finding and securing a gem of a
placement.
Each student is assigned a
Placement Co-ordinator who will assist you
throughout the placement application process.
Our Employer Team works to forge business
links with local and national employers in the UK
and abroad to source opportunities; selling the
benefits of placements and the excellence of our
students. Ensuring you can reap the personal
and professional awards from a year in industry
to complement your academic achievements.
Access to our online resources
Our website offers a wealth of materials and
information designed specifically to support
your employability development and job
search.
Browse our pages for help on constructing
your CV and covering letter, exploring your
career options, writing applications,
preparing for interviews and assessment
centres, practising psychometric tests,
giving presentations and networking with
the right employers.
bit.ly/AstonCareers
We can also facilitate your research in
alternative career options such as considering
further study, working abroad, volunteering, or
Self-employment.
Visit us online or in person, our Careers Consultants are on hand to answer
your queries. We are open from 9.00am – 4.30pm Monday to Friday all year
round.
Telephone
0121 204 4757
Online
aston.ac.uk/careers
In Person
SW, First Floor
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Chaplaincy
The Martin Luther King Centre
The Martin Luther King Centre (MLK) is concerned with religious, social and political
issues worldwide; searching for the meaning of life; exploring justice, peace and mutual
understanding. The Centre is there for those from all faiths or none.
At the MLK Centre we:

Offer a Chaplaincy Service
We have a team of chaplains who are here to support students and staff. Chaplains are
experienced at listening, offering spiritual guidance, prayer, support, and friendship.
There are chaplains of different faiths: Buddhist, Christian, Hindu, Jewish, Muslim, Pagan
and Sikh - who are available at different times throughout the week.

Host Events and Societies
The MLK Centre is available for student and university activities and events. We are
happy to host any gathering that is in line with our aims. To book space, contact MLK
Reception on: 0121 204 4729 or call into see us.

Social activities
We host regular social events. Catering is normally vegetarian and no alcohol is allowed
in the Centre.

At times of remembrance, grief and difficulty
The MLK Centre is the University’s focal point for times of sadness and remembrance.
Location:
We are situated at the heart of the campus opposite the library. Please feel free to pop in
and see us, browse our webpages for more information.
For more information visit our Chaplaincy website at:
https://www1.aston.ac.uk/current-students/health-wellbeing/chaplaincy/
or follow us on Twitter
and Facebook
How to contact us:
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Email:
Telephone:
[email protected]
0121 204 4729
Equality and Diversity
We believe that the diversity of our staff and student community is fundamental to creative thinking,
innovation and intellectual challenge, and we are committed to creating an environment where
diversity is celebrated and everyone is treated fairly, regardless of gender, disability, ethnic origin,
religion or belief, sexual orientation, marital status, age, or nationality.
We have a genuine commitment to equality of opportunity for our staff and students, and to
promoting equality and diversity within the University community from admissions and assessment
policies for students to recruitment, selection and employment processes for staff. This is brought
alive by our outreach work in Schools, our recruitment on merit, whatever a students’ background,
and our relevant degrees with linked work experience, which have a track record of transforming
lives.
We have ambitious diversity goals and an excellent record of achievement (widening participation
targets, Athena SWAN awards, Positive about Disability award etc). We publish equality
information each year on all staff and students at the University together with our Equality and
Diversity Policy Statement, and a number of other relevant policies. See
http://www.aston.ac.uk/staff/hr/equalops/
If you have any questions about equality and diversity at the University please contact
Jane Tyrrell on extension 4587 or by email at: [email protected]
IT Services
Aston has extensive IT facilities with over 1100 desktop computers specifically for student
use. These are located in 30 separate computer labs across the campus.
Many of the computer labs can be accessed 24 hours a day, 7 days a week and offer a
range of networked software packages, database systems, modelling tools, computeraided learning materials and access to online sources of information. You can search for
available computers via the myAston mobile application or via our student guide on the IT
website (details listed below) enabling you to identify them without visiting each location.
We have also created some WiFi Study Spaces around the campus that are open to all
students and have dedicated wireless access points so that you can study using your own
equipment in a comfortable and relaxing environment. Some of these spaces also contain
a number of computers which can be used.
IT facilities are free to all students and are linked by our high speed network, which spans
the campus providing access to the internet and other networks worldwide. In 2014 the
university expanded its already extensive wireless network to cope with an ever increasing
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number of mobile devices being used on campus. So if you wish to use your own mobile
computing equipment and smart phones you will be able to access the internet and other
campus services when required – details can be found via our student guide on the IT
website (details listed below).
My Aston Portal (MAP) is an internet portal that acts as a secure single point of contact for
many of the services you use as a student. You will have been sent details of how to log
into this portal to complete your enrolment before arriving at the university and should
continue to use this throughout your studies to access your personalised teaching
timetables, the modules you are studying and Blackboard VLE which is our virtual learning
environment.
Blackboard VLE (Virtual Learning Environment) is a web-based resource that can be
accessed any time from any place via MAP. You will be able to log onto all of your
modules, access lecture notes, read course announcements, complete assignments and
collaborate with your classmates.
To help you make the most of the IT facilities, we have created a Student Computer Guide
which contains information on all of the services provided including email, My Aston Portal
(MAP), Blackboard VLE and much more. You can view the guide online at;
http://www.aston.ac.uk/ict/studentguide
The IT Helpdesk is available from 8am to 6pm during term time and can provide
assistance with any issue relating to your IT services or the operation of your uniCARD for
building access. You can visit the helpdesk in person or contact us via any of the options
below;
IT Helpdesk
IT Services
Main Building East, Ground Floor
Tel: 0121 204 3445
Email: [email protected]
Follow us on Twitter @isa_helpdesk for tips, latest issues and new service information.
Learning Development Centre
The Learning Development Centre (LDC) is a central service which provides academic
advice and resources for students throughout their studies at Aston.
We offer one-to-one and small group appointments with Learning Development Advisors
who can help students develop their academic skills.
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The LDC also delivers a series of workshops for undergraduate, international, final year
and post-graduate students, covering several topics including academic writing,
referencing, preparing for exams, understanding feedback and dissertation writing.
Trained Student Writing Mentors also form part of the LDC team and are available to help
fellow students develop their academic writing.
Students who are unable to visit the centre may also access our advisors through our
e-tutorial and skype service. Additionally, a variety of study resources can be found
through the LDC blackboard which all students are able to access.
Our Maths Centre offers a drop-in tutorial service to assist with maths and statistics and
our tutors are available to work with students at all levels of study.
Additionally, the Centre can be used for group study and has bookable rooms with
presentation facilities.
For more information about using our services, study advice and resources available,
including specific workshop programme details, please visit the Learning Development
Centre module in BlackBoard:
http://www1.aston.ac.uk/current-students/academic-support/ldc/
Alternatively, please check our website , Facebook page or follow us on twitter for more
information.
If you are new to university, you may also find the following useful:
http://www1.aston.ac.uk/current-students/academic-support/ldc/get-ahead/
You can find us on the first floor of the Library building.
Email: [email protected]
Telephone: 0121 204 3040
Library Services
Open 24/6 When It Matters Most
Aston University Library Services has achieved the Customer Service Excellence
Standard, meaning that the service is customer focused with friendly, knowledgeable and
professional staff.
Access
The Library has proximity access at the entrance - you need your uniCARD to get in, and
this card must not be used by anyone other than the person named on it.
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Study Space
Various study environments have been designed to meet your needs, whether that is for
collaborative study, quiet study or silent study. You are requested to choose where you sit
according to your requirements and to respect the needs of other Library users. Please
ensure that desks are left clean and tidy when you finish.
Opening Hours
Our opening hours are always displayed in the foyer and on the web site. During
examination and revision periods we are open 24/6, from Sunday morning through to
Saturday evening.
Self Service
We make our services as user friendly as possible, so you can borrow books or laptops,
pay fines and print documents even at night when there are no Library staff available.
Membership
You automatically become a member of the Library at enrolment. The barcode on your
uniCARD shows your Library membership number. You must use your uniCARD to get in
to the Library and to take books out.
You are still a member of the Library during your placement year and can make use of all the
Library facilities. Please contact us before you go, if you want to use a library in another part of the
country.
Resources
From the Library web site http://www.aston.ac.uk/library/ you can:



Link to Library search tools to look for books, journals and e-resources in your
subject area
Find out about Library services and facilities
Check how to reserve books and view your library record
Regulations
The full Library Regulations can be found on the web site.
Getting help
Staff can help with general queries relating to your loans or fines, and can also give advice
on finding books, journals and all sorts of information. Please speak to staff at the Help
desk or contact the Library by:


email [email protected]
telephone 0121 204 4525
You can also use the AsktheLibrary online service: http://libanswers.aston.ac.uk/
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For detailed queries you may be referred to one of our Information Specialists.
University Rules, Regulations and Policies
Detailed information is available via the A-Z of Academic Regulations and Policies,
including the following important areas:







Academic Appeals Procedures
Disciplinary Regulations for Students
Examination Regulations for Candidates
General Regulations for Programmes
Student Complaints Procedures
Student Engagement Strategy
Terms and Conditions of Enrolment
External Examiner System
Information for Students about External Examining at Aston
In the UK's system of higher education, institutions are responsible for the quality of the education
they provide and, in the case of institutions with degree awarding powers, they are responsible for
the academic standards of the awards they offer. External examining provides one of the principal
means for maintaining UK academic standards within a self- governing higher education institution
like Aston. External examining, is therefore, an integral and essential part of our quality assurance.
Institutions appoint as external examiners people drawn from relevant higher education, industry,
and professional institutions. Those appointed are suitably qualified and experienced in the
subject, or specialism within the subject, to which the appointment relates. They are external to,
and therefore independent of, the appointing institution. Based on their qualifications and
experience, they are able to provide carefully considered advice on the academic standards of the
awards, programmes and/or modules to which they have been assigned, and can offer advice on
good practice and opportunities to enhance the quality of those programmes/modules. They are
also able to offer an informed view of how standards compare with the same or similar awards at
other higher education institutions (primarily in the UK, and sometimes overseas as well) of which
they have experience.
An important feature of external examining in the UK is the provision of annual written reports to
the institution by each external examiner based on what he/she has observed of the institution's
assessment processes and student assessed work (in whatever form). These reports provide
invaluable independent feedback to the institution at module and/or programme level, and
sometimes also at institutional level. Institutions consider these reports carefully, and either take
action in response to any recommendations or make clear the reasons for not taking action.
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The University recognises the importance of the role of students in contributing to the
management of standards and quality. External examiners' reports are made available to
students as part of involving students in quality management processes. They are
discussed at Staff Student Consultative Committees.
To access the most recent External Examiners’ reports for your programme please go to
http://www.aston.ac.uk/quality/a-z/external-examiners-reports-2013-14/
The current External Examiner(s) for your degree are:
Programme
BSc English
Name of External
Examiner
Juliet Shakespeare
Position (e.g. Professor)
Institution
Professor
University of Poppelton
The duties of External Examiners do not include responding to student queries and
External Examiners will refer any communication received from students to the relevant
Programme Director. Please get in touch with your Programme Director if you have any
issues around examinations, marks and assessment.
Personal Tutoring
http://www.aston.ac.uk/current-students/academic-support/personal-tutoring-guide-forstudents/
http://www.aston.ac.uk/current-students/academic-support/personal-tutors-toolkit/keycontacts-and-support-services-for-students/
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Aston Students’ Union
Aston Students’ Union exists for one reason; to impact positively on the
life of every student.
Whether it is through representing your views to the University, coordinating the many
clubs and societies on offer, solving welfare issues, organising BIG events on and off
campus or campaigning for the changes you need, we are here to support you. Please do
not hesitate to get in contact with the Union Executive, with any feedback you may have,
however big or small.
Union President: [email protected]
Vice President Education & Welfare: [email protected]
Vice President Student Activities: [email protected]
Vice President Finance, Media & Entertainment: [email protected]
Find out more about all the great services available at the Union at www.aston.ac.uk/union
If you’d like to speak to someone in person, please telephone Union Reception on 0121
204 4855 or pop in to see us 9am-5pm Monday to Friday.
Student Representation
The University is committed to listening to the views of its students and to including them
in the development of their own learning experience. If you are interested in finding out
more about what a Student Representative does please contact Aston Students’ Union
Vice President Education and Welfare at [email protected].
Elections for Student Representatives will be held early in the Autumn Term and we would
like to encourage all students to participate, either by standing for election or by taking part
in the democratic process and casting your vote.
Aston Students’ Union are looking for students to volunteer to stand for election to
represent the members of your course.
If you would like to get involved please see here
http://www.aston.ac.uk/union/representation/course-reps/
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Advice & Representation Centre
INDEPENDENT – FREE – CONFIDENTIAL
Advice and Representation Centre (ARC) is a professional advice Centre run by
Aston Students’ Union.
ARC is here to help throughout your time at Aston University. Experienced and qualified
staff offer advice on a wide range of issues, study related or personal, and can refer you
on for specialist services. ARC offers free, independent advice that is confidential, in a
friendly and welcoming environment. ARC advisers can represent and support you at
formal hearings and appeals.
Advice from ARC is:

Professional
ARC staff are experienced and trained in advice.

Free
There is no charge for services provided by ARC.

Independent
Aston Students’ Union is an independent charity and company led by elected
students.

Non-judgmental
ARC aims to treat everyone with respect and courtesy. ARC challenges
discrimination.

Confidential
ARC will not pass on the information that students share to anyone outside the
service without permission. This includes Aston University.
ARC offers advice and support with a range of subject areas including:

Academic
ARC advisers provide help and support in relation to exceptional circumstance
claims, course issues, leave of absence, examination boards, academic appeals,
disciplinary action and complaints about the university. ARC advisers are able to
accompany and represent students at university meetings.

Money
ARC provides professional money advice. This includes advice in relation to tuition
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
fees, issues with student finance, grants and bursaries and applications to hardship
funds. ARC can provide debt counselling and support dealing with creditors. ARC
operates the Union Emergency Loan fund.
Housing/accommodation
ARC offers advice on housing rights and responsibilities. ARC offers a tenancy
checking service, advises on disrepair, tenancy deposits, disputes and eviction.

Employment rights
ARC advises on employment rights issues including pay rights, time off, equality at
work, disciplinary and grievance processes and termination of employment.

Consumer
ARC advises on consumer issues such as the return or replacement of goods and
issues with utility bills.

More
ARC can provide guidance on small claims court processes and procedures.
ARC provides information on sexual health and alcohol and substance abuse
and can signpost students to specialist services.
Students can collect health costs forms income tax forms maps and information
about bus routes and time tables.
Hate Crime Reporting
ARC is recognised by West Midland Police as a third party hate crime reporting centre.
House Hunting – Aston Student Homes (ASH)
ARC is an ideal place to help with house hunting. ARC operates a housing advertising
service called Aston Student Homes (ASH) www.astonstudenthomes.org
All of the properties advertised by ASH have gas and electricity safety certificates and the
relevant housing licenses if applicable.
There is also an ASH notice board that displays properties to let.
Students can contact ASH on [email protected]
Contact the Advice & Representation Centre
ARC – First Floor, Aston Students’ Union
0121 204 4848
[email protected]
Open Monday to Friday 10 am to 4 pm
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ARC is a member of AdviceUK the largest network of independent advice agencies.
ARC is supported by specialist consultancy support from Citizens Advice and the
National Homelessness Advice Service (NHAS).
Aston Students’ Union, Advice & Representation Centre is authorised and regulated
by the Financial Conduct Authority. Authorisation no. 618885.
The Students’ Jobshop
The Students’ JobShop provides a wide range of reliable part time term time and full time
vacation employment to Aston’s students. This allows you to combine your academic
career with some paid employment.
Working part time will not only help you financially, but will also improve your employability
skills, making you more employable when looking for graduate positions.
A one to one advice and guidance service is available to help you compile CV’s
(Resumes) for part time employment, assistance with interview techniques, guidance on
employment law and help with job searches.
Come and visit the JobShop which is located on the First Floor of the Students’ Union and
is open from Monday to Friday 10 am to 4 pm.
For more information about the services and to view the part time/full time vacation jobs
please visit www.aston.ac.uk/jobshop
Cathy Laird - Students’ JobShop Coordinator
0121 204 4844 or [email protected]
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Students’ CopyShop
First Floor, Aston Students' Union
You'll find us on the 1st Floor, Students' Union. We provide all the printing, copying and
binding services you will need, all at affordable prices.
We pride ourselves on excellent customer service and we always try to provide service
with a smile...even on deadline day!
You can find all our prices online at www.aston.ac.uk/union/copyshop and if there is
anything you're not sure of, please call us on 0121 204 4834 or email
[email protected]
During term-time, we're open Monday – Friday: 9 am - 4.30 pm.
We look forward to seeing you soon!
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John Smith's Bookshop
First Floor, Aston Students' Union
Academic and Professional Bookseller of the Year 2014
John Smith's Bookshop provides discounted textbooks and ebooks for your course. Look
out for special offers and bundles at the start of term. Secondhand books are available as
well as study skills titles to help you make the most of your learning.
Popular fiction and non-fiction titles are also available as well as stationery and IT
equipment.
The Bookshop has an information point where you can access reading lists from your
Blackboard account. Staff can assist you find the books you are looking for and place a
special order for anything that is not stocked.
You can also order from their brand new website at www.johnsmith.co.uk/aston
The Bookshop is open Monday-Friday 9am - 5.30pm.
[t] 0121 333 3361
[e] [email protected]
Find the Bookshop on Facebook/Aston Bookshop
Follow on Twitter @AstonBookshop
The Loft
Second Floor, Aston Students' Union
Head up to the second floor of the Union to check out our comfortable, non-alcoholic social
study area!
The Loft is split into three areas:



An open communal area with comfortable sofas and tables to meet and greet
friends.
A quieter area where students can work in groups in a relaxing manner. This
includes an IT suite with 9 PC workstations.
A student presentation suite (funded by the office of Advancement) with a PC and
projector for students to practice their presentation skills.
To book time in the Presentation Suite, please visit Union Reception or phone 0121 204
4855.
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Aston Students' Union Club and Society Room
Bookings - University Buildings
2015/16 – bookings will be processed from 11 September, you can however send your
request before that date particularly if you are organising a large event with external
speakers/guests
1. Every club and society should nominate at least one committee member to handle
room bookings with the university.
2. Bookings should be made by emailing [email protected] or in person on a
Wednesday in the Student Union or Friday in MB723 between 2pm and 4pm and will be
processed at those times only.
3. The student making the booking should provide full contact details including, name
of club/society, the nominated student name, student number and contact
telephone number.
4. The booking should indicate the date and times of the booking and if the booking is
a recurring event.
5. If equipment is required the club/society must inform AV-Support by email, [email protected].
6. If the booking is for a time after 18:00 or on the weekend. An ID number will be
issued to the student making the booking. This should be quoted to Security staff
who will then issue a key to the student. The key will only be given to the named
person on the booking; the named person is responsible for the unlocking/locking of
the room.
7. Arrangements should be made by organisers for admittance/exit of non-Aston
students and visitors. If there are to be any external guests or speakers, the
club/society should liaise with Aston Students' Union Student Activities office and a
risk assessment form should be completed.
8. Any event with external speakers requires a Risk Assessment form to be completed and
submitted to Aston Students' Union Student Activities office. This will be sent on to
University Security and a security check may be carried out with West Midlands Police
and/or other security services. A minimum of 10 working days is required.
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9. If the event is to attract VIP/high profile guests or speakers advice should be sought from
the Marketing & Communications team at [email protected]
10. If food is to be provided at the event the Head of Catering must be contacted and this must
be agreed. Catering must normally be provided by University Catering or an agreed
supplier. Other external catering will not normally be allowed. Please contact the Head of
Catering at [email protected]
11. Aston Students’ Union clubs and societies must not enforce or encourage gender
segregation at any events whether in university buildings or elsewhere. This applies to
meetings which follow on from acts of religious worship or practice.
Disclaimer
Bookings are made on first come first served basis.
Teaching takes priority so some rooms may not be available, particularly during the exam period.
Please note rooms may be changed at short notice; if this should happen every effort will be made
to offer a suitable alternative room.
Useful Contacts
Lesley Richards
Teaching Operations
Estates & Capital Development
Aston University
Birmingham
B4 7ET
0121 204 4681
[email protected]
AV-Support
It should be noted that if attendees or organisers are non- Aston students they may be
subject to charges for hire of room and equipment. To book and make enquiries about
availability of equipment email
[email protected] telephone x4221
http://TLC.aston.ac.uk/ - Teaching and Learning Community Supporting our staff and
students' use of learning technologies please save energy - logout and switch off
Security
Non-Aston students attending must be provided with proof of attendance such ID badges
or stickers indicating the event they are attending.
For events that take place after hours advice on procedures should be sought from the
Security team [email protected]
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University Reception
Signage and use of tables and chairs in the foyer can be booked by
[email protected]
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Aston Students’ Union – Student Activities office
Richard Broome, Advice & Membership Services Manager: [email protected]
External Speaker Risk Assessment Form can be downloaded HERE
Email to Richard Broome, Advice & Membership Services Manager on [email protected]
Please send the form to the Student Activities offices at least 15 days before the event.
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