Concessions Training Manual

Stomper’s Cinema Training Manual
AS a films worker, you are responsible for staffing a series of programs that reaches over 2,500 student each year. The
keys to this program are strong customer service and consistency in programming. Your attention, professionalism, and
ability to help the audience are crucial in making this program a success.
Scheduling
At the beginning of each semester you will submit an availability form for Wednesdays and Thursdays, Fridays, &
Saturdays. Also, on that form you will need to put down which weekends you will need off for the entire semester. Given
this information, I will schedule the entire semester given equal amount of late and early shifts to the entire team. You will
be required to work a minimum of one weekend per month. If you need to switch the schedule, please fill out the
Schedule Switch Form on the shared drive and send to the supervisor.
Film Showings
Wednesday:
7:00 PM & 9:30 PM
Thursday:
7:00 PM & 9:30 PM
Friday:
7:00 PM
Saturday:
7:00 PM
Arrival
You are to clock in no less than 45 minutes prior to each showing. 45 minutes was selected because that is the average
amount of time required to set up all the concessions. If you need additional time for set up please come earlier.
When you arrive
Clock in at the Student Activities Desk. Grab all four IMPACT banners from the IMPACT office.
Call the CSU Building Manager at (507) 381-4559. Request:


Films Money Bag
DVD Film
Meet BM near the concessions closet.
The building manager will unlock the concession closet and money bag.
Keys for the pop machine and concessions cart are in the money bag.
Concessions Closet
Bring out the large popcorn machine, concession closet, pop machine, and other equipment.
Concessions Set-Up
Banner 1
Concession
Sign 1
Bring Trash over
from the bathroom
Banner 2
Cooler
Skirted Table &
High Top Table
Should be there. If
not call BM.
Nacho Cart
with Butter
Pump
Place popcorn and
concessions cart next
to each other with
lighted signs out.
Table Set-Up
Set out the Popcorn Salt
Grab the trash can
from the back
hallway for trash.
That’s what it
there for.
There’s 2 floor
mats in the closet
to cover the cords
Set Up one of each pop
out for them to see
what’s available
You can now use the cart for
the items that are in the
popcorn machine and block
easy access to the money box.
Main Entrance
There should be 6
sections of crowd
control rope there. If
not call the BM.
Banner 3….and put
banner 4 where ever
you want.
Secondary Entrance
Block Off
Popcorn Directions
1. Turn on all 3 switched.
2. When machine beeps (don’t turn off switch) add the following ingredients.
a. ½ cup of oil
b. 1 purple cup of popcorn
c. 3-4 shakes of salt
3. Close lid on the popper.
4. Shut doors ¾ of the way.
5. Let popcorn pop until the machine beeps, then dump all of the popcorn out.
6. Move popcorn around with the scooper to allow the old maids (unpopped popcorn) to drop into the tray.
7. Do not turn off switched unless you are done making popcorn. (Always leave the light on)
8. When ready to make another batch of popcorn turn the switches back on and wait for the machine to
beep, then repeat steps 2-6.
Cleaning Instructions
1.
2.
3.
4.
5.
6.
7.
8.
9.
Be sure the kettle motor and kettle heat switches are turned off.
Remove all remaining popcorn from the machine to the garbage.
Empty popcorn from the tray into the garbage.
Wipe out inside of popcorn kettle to remove excess butter and popcorn.
Clean purple metal cup with paper towel and water.
Remove all popcorn from underneath the popcorn machine.
Clean popcorn butter container and inside the popcorn cart
Rinse out the popcorn oil cup in SA office
Spray vinegar on the following items and wipe clean with paper towel:
a. Inside of popcorn machine
i. Acrylic walls
ii. Metal bottom
iii. Outside of popcorn kettle
iv. Popcorn Tray
10. Repeat step 6 with water
11. Turn off light/warmer switch.
Ticket Sales
1. After each show place the number of people that had Mavcards and the number of people that did not
have Mavcards in the boxes provided. The total number of people in attendance should equal these
numbers together. Do this for each show. At the end of the night take the total number of people that
did not have Mavcards for the night and add them together so that you can use that number to do the
math with. This number and money amount is what you should have for ticket sales for the night
in the ticket bag after you take the starting $20.00 out for the bank bag.
2. Place money and sheet in the envelope when finished. Remember to write: Workers Names, Date,
Film Title, Total Attendance, and Total Money on the envelope at the end for the night.
Stomper’s Cinema Preshow
Instructions
1.
2.
3.
4.
Set the source on the CSU wall screen to laptop
Log into laptop with your mavmail id and password
Open up an internet browser. (Chrome Preferred)
Go to www.prezi.com
5. Select Login
Type in Password:
towi0902@
stcloudstate.edu
Password:
IMPACT2011
Select the
IMPACT
Programming
Board Prezi
Select the More
button
Select Full
Screen
Select More
Select
Autoplay
Switch Source
to Impact
projector when
ready to start
movie. 
Stomper’s Cinema Projections
Watch Video at:
http://www.mnsu.edu/activities/ront
eskesources.html