User Guide (Tax Agent): Certificate of Residence
Step
Action/ Note
Logging in to myTax Portal – Go to
https://mytax.iras.gov.sg
1
Select Client Tax Matters
2
Click on SingPass or IRAS PIN
1
User Guide (Tax Agent): Certificate of Residence
Step
Action/ Note
SingPass users
1
Enter your SingPass ID and
Password
2
Click on Login
3
Complete the 2-Step Login with
either SMS OTP or Token OTP
2
User Guide (Tax Agent): Certificate of Residence
Step
Action/ Note
SingPass users
1
Enter Organisation Tax Ref No.
(i.e. tax reference no. of the tax
agent firm)
or
SID Ref No. and SID Password
2
Click on Next
3
User Guide (Tax Agent): Certificate of Residence
Step
Action/ Note
IRAS PIN users
1
Enter Organisation Tax Ref No.
(i.e. tax reference no. of the tax
agent firm)
or
SID Ref No. and SID Password
2
Enter your Tax Ref No. and
IRAS PIN.
3
Click on Next
4
User Guide (Tax Agent): Certificate of Residence
Step
Action/ Note
Main Menu
1
Select the e-Service from the
menu: Corporate Tax >
Apply for Certificate of
Residence
5
User Guide (Tax Agent): Certificate of Residence
Step
Action/ Note
1
Enter Client Tax Ref No.
2
Click on Next
6
User Guide (Tax Agent): Certificate of Residence
Step
Action/ Note
1
Click on Apply For Certificate of
Residence for new application
(continue on page 9)
or
Click on View Application
Summary (Application Pending
Approval), if you wish to approve
an application (continue on page
8)
7
User Guide (Tax Agent): Certificate of Residence
Step
Action/ Note
View Application Summary
(Application Pending Approval)
1
Select the record and click on
Proceed to retrieve the
information (Continue on page
10)
Notes:
1. Submission of records with
“Pending Approval” status is
available when you are
authorised as Approver.
2. Select the record and click on
Remove if you wish to cancel
the application.
8
User Guide (Tax Agent): Certificate of Residence
Step
Action/ Note
1
Enter your client’s Tax
Reference Number
2
Click on Retrieve
9
User Guide (Tax Agent): Certificate of Residence
Step
Action/ Note
Main Form
1
Enter the required information
2
Click on Go to Confirmation
Page
10
User Guide (Tax Agent): Certificate of Residence
Step
Action/ Note
Confirmation Page
1
Verify the information entered is
correct
2
Enter your Designation and Contact
No..
3
Click on Submit to IRAS if you are
authorised as Approver
or
Click on Submit to Approver if you
are authorised as Preparer
4
Notes:
1. You can click on Amend to edit the
information entered.
2. You can click on Print
Confirmation Page to print or
save a copy of the confirmation
page.
3. The application submitted by
Preparer can be retrieved by the
Approver from the View
Application Summary (Filing
Pending Approval).
11
User Guide (Tax Agent): Certificate of Residence
Step
Action/ Note
Acknowledgement Page
1
You will receive an
acknowledgement upon
successful submission.
Notes:
1. Acknowledgement number
will only be provided for
successful submission to
IRAS. No Acknowledgement
number will be provided for
submission pending
Approver’s action.
2. You can click on Print
Acknowledgement Page to
print or save a copy of the
Acknowledgement.
12