Terms of Reference
Labour Market Study
EUROPEAID Project No. ENPI/2013/335-892
“Assisting displaced Syrians and vulnerable
Jordanian communities to develop coping
mechanisms and to reinforce their life skills”
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I. Technical Description
1. Background Information
Caritas Czech Republic (CCR) Department for Humanitarian Aid and Development
Cooperation (HADC) is a Department of the General Secretariat of CCR in the Czech
Republic. HADC cooperates with diocesan organizations and other Caritas structures in the
Czech Republic to deliver humanitarian aid and development assistance abroad. In addition,
HPRS also works to share information about development assistance in the Czech Republic
through Global Development Education.
CCR is a respected member of the Caritas Internationalis (CI) network, and enjoys a strong
relationship with global CI partners. In line with the vision of Caritas Europa, CCR works in
the Czech Republic and aboard to realize a vision of a civilization of love and justice where
every human person can flourish and live in peace and dignity as part of one human family.
Caritas Jordan (CJ) continues to respond to major emergencies stemming from conflicts all
around the Middle East area, working in close cooperation with other local and international
organizations (CRS, UNHCR, Caritas Milan, Caritas Germany, Caritas Denmark, CCR, AVSI and
others).
Refugees’ issues are still a major concern to CJ, which tries to alleviate the suffering of the
thousands of vulnerable groups. CJ has substantial experience in work with refugees
acquired during the response to refugee influx to Jordan during First and Second Gulf Wars
(1990-1991 and 2003 respectively). In 2011, as result of the Syrian crisis until today, CJ has
also received thousands of refugees who have been assisted in 7 interventions, based on
UNHCR- RRP6 requirements.
CJ has been one of the veteran organizations, operating in Jordan since 1967 in the
aftermath of the Arab- Israeli war. It has employed its charitable and voluntary efforts to
serve those who all of a sudden found themselves living in another country, under paucity
of resources and in destitute. CJ has mastered provision of many types of assistance, relying
on dedicated staff whose aim is to serve the poor and foster cooperation and solidarity with
all charitable parties, particularly Jordanian government bodies and religious institutions.
Caritas Switzerland is an association, which operates as an independent, multi-functional
relief agency with its head office in Lucerne. The aid agency is a member of the international
Caritas network and active in more than 40 countries mainly focusing on emergency relief
and reconstruction as well as development cooperation in areas such as food security,
water, the environment, human rights and education for children and adults. In Switzerland,
Caritas Switzerland works closely with the Regional Caritas Organisations.
Currently implemented joint project of CCR, CJ and CS funded under the EUROPEAID funding
mechanism of the European Union (hereinafter “Project”) focuses on assistance to Syrian
population who found refuge in Jordan escaping from difficult living situation in their home
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country stemming from the on-going civil war. Taking into account constraints that the ongoing crisis has on vulnerable Jordanian population, especially low-skilled labourers who
suffer fierce competition caused by the influx of cheap Syrian labour force and other
migrant labour force already present in Jordan prior to Syria crisis, the project will focus also
on vulnerable Jordanian population. This is also in line with the strategy of Jordanian
Ministry of Planning and International Cooperation (MOPIC).
In concrete terms, the main focus of the project is building of life skills in target (both Syrian
and Jordanian) populations in order to alleviate poverty and in the case of Syrians facilitate
their future return to Syria and recovery of the Syrian economy after the end of the crisis.
Reinforcement of life skills will increase the professional capacity of the Syrian refugees and
vulnerable Jordanian population. However, sensitive targeting needs to be carried out in
order to focus on supply of labour force for segments of the Jordanian labour market which
are currently not saturated. Additionally, in order to best target skill sets that will likely be in
high demand in post-war Syria, estimation of impact of the crisis on Syrian economy must
be carried out as well as analysis of other relevant factors.
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2. Purpose and Main Objectives
The study specified within these Terms of Reference (hereinafter ToR) aims at achieving the
following objectives:
2.1. Map situation and options of Syrian refugees in the Jordanian labour market.
2.2. Map situation and options of Jordanian population in the local labour market taking
into account Syrian refugees and other migrant workers entering the labour market.
2.3. Estimation of the needs and characteristics of the future post-war labour market in
Syria.
2.4. Provide an overview of the current labour market characteristics and trends in
relation to the target groups.
2.5. Issue clear recommendations as to which segments of the labour market are not
saturated and could be accessed by the members of the target groups. This shall include
identification of gaps in the labour market and constraints in terms of accessibility of the
individual segments of the labour market by the target groups.
2.6. Clear justification for targeting of concrete skills to be reinforced on the basis of
analysis of education profiles and skill sets of the target groups and the mapping of
situation in the labour market.
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3. Scope of Works and Methodology
3.1. Target groups.
3.1.1. Syrian refugees based in urban areas.
3.1.2. Vulnerable Jordanians affected by the influx of Syrian refugees to the country and
their entering into the Jordanian labour market. Jordanians who directly compete with
migrant and refugee labour force.
3.1.3. Members of specified target groups in the age range 15-65 shall be considered
with special focus on the range of 15-45 years of age.
3.2. Coordination of efforts and use of sources.
3.2.1. The study shall utilize secondary data (see also section 4.1.) as much as possible in
order to prevent beneficiary fatigue and in order to avoid overlap with other surveys and
assessment initiatives. Coordination with relevant governmental bodies, UN and other
actors shall be ensured in cooperation with the contracting authority.
3.2.2. Relevant sources (e.g. existing labour market studies, etc.) from other countries
affected by the Syria crisis may be used for the purpose of elaboration of the present
study.
3.3. Language, outline of the structure and content of the study.
3.3.1. The study shall be elaborated in English language; extent of the study shall be
within 50 and 100 pages in range (1 page equals 2200 character including spaces). In case
it is necessary, the range can be adjusted after mutual agreement between the
contractor and the contracting authority. Annexes shall not count towards the extent of
the study defined in this article.
3.3.2. The study shall be elaborated on the basis of (but should not be limited to) the
following outline:
3.3.2.1. Title page.
3.3.2.2. Table of contents.
3.3.2.3. Index of tables and figures.
3.3.2.4. List of abbreviations.
3.3.2.5. Definition of terms.
3.3.2.6. Executive summary.
3.3.2.7. Introduction.
3.3.2.8. Detailed description of the methodology used.
3.3.2.9. Analysis of the situation of Syrian refugees with regards to Jordanian labour
market.
3.3.2.9.1. Demographic analysis – segregation by gender, age, etc.
3.3.2.9.2. Geographical analysis – concentration of refugees by geographical regions.
3.3.2.9.3. Education profile – level of education of refugees, etc.
3.3.2.9.4. Employment – general statistics on employment of refugees (how many are
economically active, social benefits such as insurance, leaves, etc. – how many are
officially employed, etc.); determination of available skill sets based on occupation;
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employment data baseline of Syrian refugees with the aim to compare employment
statistics of project beneficiaries in the end line.
3.3.2.9.5. Overview and correlations – who are the Syrian refugees coming to Jordan,
what are their means, skills, education, savings, living conditions; what is their usual
occupation and what is the geographic distribution of refugees in Jordan. Correlations
between regional distribution, occupation and education.
3.3.2.10. Legal framework for Syrian refugee labour and entrepreneurship.
3.3.2.10.1. Legal status of refugees and right to earn income – obstacles, conditions
and willingness from the part of the refugees to obtain work permits; strategy and
approach of the Jordanian government.
3.3.2.10.2. Procedure to open business by Syrian refugees – challenges, competition,
current situation and trends.
3.3.2.10.3. Occupations/professions closed to Syrians by legal means and access to
different segments of the labour market.
3.3.2.10.4. General discussion on transition from informal to formal economy in the
context of the crisis taking into account the legal status of refugees.
3.3.2.11. Jordanian labour market structure in the context of Syria crisis.
3.3.2.11.1. Pre-crisis situation – competition between Jordanian labour force and
migrant workers.
3.3.2.11.2. Current situation in the segments of the labour market accessible to Syrian
refugees – jobs in high demand, impact on labour market structure and businesses;
segments of labour market that are not yet saturated / segments of the labour market
accessed by Syrians due to their education profile, skill sets and general situation.
3.3.2.11.3. Competition between Jordanian and foreign labour force and division by
occupation.
3.3.2.11.4. Identification of labour market segments that could be accessed by Syrian
refugees and vulnerable Jordanians.
3.3.2.12. Expected labour market structure in post-war Syria.
3.3.2.12.1. General analysis of pre-war situation.
3.3.2.12.2. Analysis of impact of similar crises in the region and quantification of needs
by sectors.
3.3.2.12.3. Conclusion on expected labour market status in post-war Syria based on
expected needs and available Syrian labour force (short discussion of availability of
refugees, delays upon return, division of labour force by sectors, etc.).
3.3.2.13. Recommendations in relation to building of professional capacities of Syrian
refugees and vulnerable Jordanians in order to improve their access to labour market.
3.3.2.13.1. Suggestion of training activities designed for Syrian refugees based on the
identified of gaps/needs/opportunities in the current Jordanian labour market and in
the expected post-war labour market in Syria.
3.3.2.13.2. Suggestion of training activities designed for vulnerable Jordanians who
are directly affected by influx of Syrian refugees to the Jordanian labour market based
on the identified of gaps/needs/opportunities in the current Jordanian labour market
in the context of Syria crisis.
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3.3.2.14. Conclusions.
3.3.2.15. Annexes.
3.3.3. Detailed structure based on the generic structure defined in the article 3.3.2.
above shall be agreed upon between the contractor and the contracting authority in the
inception phase of works.
3.4. Style of writing, references and supporting findings of the study.
3.4.1. It is essential that the study be clear, unambiguous and comprehensible for the
non-specialist.
3.4.2. All findings presented in the study must be supported by hard data and should be
traceable to the collected primary data. Referencing must be clear and must follow high
academic standards.
3.5. Approval process.
3.5.1. All produced outputs listed under article 4. of this ToR must be validated by the
contracting authority who will appoint staff responsible for validation process.
3.5.2. After submission of any outputs for approval, the contracting authority shall have 2
business days to provide comments. Provided comments must be incorporated into the
respective document after 2 business days by the contractor. This process shall go on
until the contracting authority approves the document as final having 2 business days to
provide comments for each commenting round after the first one; the contractor shall
have one business day to incorporate suggested comments into the document in each
round of commenting after the first one.
3.5.3. Documents are NOT considered approved in case of delays with providing
comments from the part of contracting authority. In such a case, the timeframe for
delivery of works under this ToR is rather to be extended accordingly.
3.6. Overall timeframe of works.
3.6.1. The study shall be elaborated in 30 working days after signature of the contract at
the latest.
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4. Work Plan
The work specified by means of the present ToR shall comprise the following tasks:
4.1. Resource mapping and context analysis.
4.1.1. Task details: Initial screening of relevant resources shall be carried out in line with
preliminary methodology specified in the technical proposal – this should include (but
shall not be limited to) the following documents:
4.1.1.1. Decent Work Country Programme 2012-2015 – Jordan.
4.1.1.2. Global Jobs Pack Country Scan – Jordan 2011.
4.1.1.3. National Employment Strategy 2011-2020 – Jordan.
4.1.1.4. Needs Assessment Review of the Impact of the Syrian Crisis on Jordan,
November 2013.
4.1.1.5. National Resilience Plan 2014-2016 – Jordan, January 2014 (draft).
4.1.1.6. Livelihood & Employment Task Force Dashboard_131126_HCSP v1.0.
4.1.1.7. Assessment of the Impact of Syrian Refugees in Lebanon and Their Employment
Profile 2013
4.1.2. Expected outputs: Resume of available resources with the following focus:
4.1.2.1. Profile of Syrian refugees and their positioning in the Jordanian labour market.
4.1.2.2. Legal framework for Syrian refugee labour and entrepreneurship.
4.1.2.3. Analysis of structure of Jordanian labour market in context of Syria crisis.
4.1.2.4. Source data for estimation of expected labour market structure in post-war
Syria.
4.1.2.5. Estimation of gaps in the labour market that could be filled by the members of
the target group after additional professional training.
4.1.3. Deadline: 5 working days after signature of the contract. The contract shall be
signed by 14th of May 2014 at the latest.
4.2. Inception report.
4.2.1. Task details: An inception report containing detailed study elaboration
methodology and work breakdown structure. Findings of initial resource mapping will be
integrated into the work plan.
4.2.2. Expected outputs: Inception report.
4.2.3. Deadline: 7 working days after signature of the contract (in case of any changes in
the general task schedule, the deadline shall be 2 working days after completion of work
under task 4.1.).
4.3. Inception report approval (milestone).
4.3.1. Task details: Finalization and approval of the inception report.
4.3.2. Expected outputs: Approved inception report.
4.3.3. Deadline: 10 working days after signature of the contract (in case of any changes in
the general task schedule, the deadline shall be 3 working days after completion of work
under task 4.2.).
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4.4. Draft structure.
4.4.1. Task details: Preparation of draft structure of the study indicating expected
content of different sections and possible sources. The study structure must be designed
on the basis of the technical proposal of the contractor, technical requirements laid
down in the ToR and approved inception report.
4.4.2. Expected outputs: Draft study structure.
4.4.3. Deadline: 10 working days after signature of the contract (in case of any changes in
the general task schedule, the deadline shall be 3 working days after completion of work
under task 4.2.).
4.5. Approval of final structure (milestone).
4.5.1. Task details: Finalization and approval of the study structure.
4.5.2. Expected outputs: Approved study structure.
4.5.3. Deadline: 13 working days after signature of the contract (in case of any changes in
the general task schedule, the deadline shall be 3 working days after completion of work
under task 4.4.).
4.6. Draft labour market study.
4.6.1. Task details: Preparation of the draft of the labour market study in accordance
with approved methodology and on the basis of initial screening of relevant resources.
This task may include surveys and primary data collection activities aiming at confirming
general trends and findings collected during the initial resource mapping or simply
collecting additional information necessary for elaboration of the study. Exact design of
this task is closely linked to the results of the initial resource mapping and content of the
inception report. In case additional primary data need to be collected, questionnaires
and data collection matrix must be approved by the contracting authority prior to
execution of the survey.
4.6.2. Expected outputs: Draft labour market study and possibly survey results.
4.6.3. Deadline: 23 working days after signature of the contract (in case of any changes in
the general task schedule, the deadline shall be 10 working days after completion of
work under task 4.5.).
4.7. Approval of final labour market study (milestone).
4.7.1. Task details: Finalization and approval of the market study.
4.7.2. Expected outputs: Final labour market study.
4.7.3. Deadline: 28 working days after signature of the contract (in case of any changes in
the general task schedule, the deadline shall be 5 working days after completion of work
under task 4.6.).
4.8. Submission of final labour market study.
4.8.1. Task details: Official submission of the final labour market study along with all
supporting documents (both scanned and in hardcopy; templates shall be delivered also
in electronic, editable format). Study shall be submitted in both electronic format (MS
Word 2010 and PDF) and in hardcopy (printed and bound, signed and stamped).
4.8.2. Expected outputs: Delivery of the final labour market study in the specified format
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and together with all relevant supporting documents.
4.8.3. Deadline: 28 working days after signature of the contract (in case of any changes in
the general task schedule, the deadline shall be 5 working days after completion of work
under task 4.6.).
4.9. Presentation of key findings of the study.
4.9.1. Task details: Delivery of at least 3 presentations of the findings of the study to
relevant stakeholders. Preparation of MS Power Point presentation of up to 20 slides.
The presentation for external partners must be approved by the contracting authority
prior to any presentation taking place.
4.9.2. Expected outputs: Power Point presentation and delivery of 3 presentations.
4.9.3. Deadline: 2 presentations for external partners shall be delivered within 20
working days after the completion of work under tasks 4.7. and 4.8. based on the request
of the contracting authority; Power Point presentation shall be created and internal
debriefing and presentation to CJ staff shall be delivered 2 working days after completion
of work under tasks 4.7. an 4.8.
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II. Administrative Details of the Tender
1. Submitting and Accepting Tenders
1.1. Contracting authority and submission.
1.1.1. CJ is the contracting authority for the purpose of this tender.
1.1.2. Technical proposals (hereinafter Proposals) shall be submitted to the following
address:
Caritas Jordan
44, Bomadyan Street
Amman, Jordan
Email:
[email protected],
[email protected],
copy
to
[email protected] and [email protected].
1.2. Form of submission.
1.2.1. Proposals including detailed narrative description and budget shall be submitted in
electronic form and also in hardcopy signed and stamped by the tenderers.
1.3. Deadline for submission.
1.3.1. Proposals shall be submitted by the contractors 3 working days after receiving the
invitation to tender at the latest.
1.4. Formal requirements.
1.4.1. The proposal shall include detailed narrative description of methodology used and
detailed work breakdown structure indicating task breakdown of works related to
elaboration of the study, their deadlines and relevant milestones. The proposal shall
respect methodological requirements laid down in the Technical Description.
1.4.2. The tenderers are expected to provide clear breakdown of costs related to
fulfilment of works under this ToR including the following:
1.4.2.1. Total amount of man-days or man-hours needed to complete the study and
cost per unit for each class of works / task (e.g. analysis of existing sources, surveying
and leading focus group discussions, data processing, elaboration of draft study, etc.).
1.4.2.2. Total amount of additional operating costs such as general management,
communication, printing, stationery, etc.; these costs shall be broken down by item;
lump sums shall be clearly justified and shall be avoided if possible.
1.4.2.3. The tenderers are expected to provide clear justification of all budgeted costs.
2. Required Expertise
The tenderer is expected to have a team of people comprising the following:
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2.1. The team leader shall have minimum 10 years of professional experience in
preparation of academic studies with proved track of records in relevant fields.
2.2. The team shall comprise experts with proved track of records in labour market
analyses, quantitative data collection, surveying and academic research in relevant fields.
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