Banking Industry Consultant with French - CRM / Digital /
Banking Processes Specialist
Located in Warsaw
Job Description:
Accenture’s Capability Network has a global practice of over 2,000 experts in consulting and strategy that provides specialized
industry and functional expertise. This practice helps deliver cutting-edge expertise and measurable value to our clients and pursue
opportunities with greater flexibility and speed. Rapidly expanding, the Capability Network is a highly strategic initiative designed to
reinvent strategy and management consulting, building competitive advantage on a global scale.
Join the Capability Network in Warsaw and become part of the next generation of Consulting. As part of the Capability Network,
you will always have the backing of the established brand of Accenture. You will find a stimulating environment where you will work
with prestigious global clients on diverse and challenging projects that deliver real business outcomes, enabling you to increase your
skillset and knowledge and enhance your career development. Your impact will be truly global as you work as part of a highly
specialized team, combining overseas client-site work with opportunities based locally, and contribute to high performance through
continuous collaboration and knowledge sharing. For more information visit www.accenture.com/capabilitynetwork.
We are expanding the Capability Network Team in Warsaw and we are looking for an experienced and accomplished Financial
Services: Banking and Capital Markets professionals.
Working Conditions:

Headquarter: Warsaw as primary place of work

Willing to work at client’s locations mostly across Europe, but also other locations, for short or long term

Willing to travel min. 50% (annual) of time and could be more. Travel is required and may be 80%-100% on a weekly basis on
some projects (typically Monday – Friday) for some periods during the year







Our Offer
Permanent employment contract
Attractive benefits package
Challenging job in a professional and multinational environment
Opportunity to gain skills, knowledge and experience, together with highly marketable specialists
Opportunity to work with Global TOP Clients on large projects
Core training program in US headquarter
Dynamic, international working environment
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills
development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a
variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes
place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer
variety of work we do, and the experience it offers, provide an unbeatable platform from which to continue building your career.
Qualifications:
Requirements:





Minimum bachelor's degree
4+ years of experience working on multiple projects with an international exposure (strong asset)
Consulting and/or project delivery experience will be strong asset
Should have a strong Product/ Process Management background in Payments / Credit / Banking Distribution – subject
matter expert level
Good project experience and understanding of at least one key core banking / back office area:
o Digital banking - Mobile Payments, Payment Innovation/New Channels, Online Banking
o Core Payments and/ or Cards payments (issuance, acquiring)
o Credit Process Management: Mortgages, Retail & Corporate Lending, Process Optimization & Transformation,
Credit Process Fulfillment, Collections & Loan Recovery processes
o Core Banking systems implementation experience and related organizational impacts (functional, business
requirements, processes, roles, etc.)
o Capital Markets (Murex/ Calypso implementation experience): Core Trading/Settlements, OTC Derivatives
Trading, Exchanges & CM Infra Services. - in-depth knowledge of financial instruments across all asset classes
(FX, Rates, Equity, Commodity, Credit) - understanding of the Bank’s Treasury processes (Front Office vs Back
Office vs Middle Office) - experience in trading/booking/settling/pricing/accounting/modeling of financial
instruments - programming skills would be an asset
o












Branch Optimization: Next Generation Branch, Branch Sales Force Effectiveness, Branch Process
Optimization
Or good project experience in Banking Distribution area:
o Customer Relationship Management
o Channel Management, Multichannel Integration & Optimization
o Segmentation Strategy, Digital Strategy
o Customer Experience Management, Customer Care Processes
o Knowledge of latest industry trends in terms of Customer Relationship
Good mix and exposure to Operations and Technology (operations, technology, front office, contact center, Internet
Banking, Branch banking & Back office operations)
Good understanding of the various challenges, business and technology imperatives in the Core Banking / Back office or
Distribution and Marketing space
Exposure to creating Business Operating Models, processes design and business requirements gathering
Project Management exposure- Should have managed teams and project deliveries experience; Project Management
certificates would be additional advantage
Retail (preferred) or Corporate banking experience
Excellent English and good French communication skills (written & spoken) are required
Excellent interpersonal and written/verbal communications competencies
Demonstrated ability to manage time and multiple commitments/projects simultaneously
Proven ability to work creatively and analytically in a problem-solving environment
Proven success in contributing to a team-oriented and distributed delivery environment
Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio)
Apply ONLINE (preferred) or submit application via email: [email protected] If you choose email include the Position
Title in the subject of the email, attach CV in English and motivation letter.
When applying please enclose the below statement:
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the
Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its
registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in
its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the
Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data
voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for
consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin,
political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish
law.