Carma – Carrier Management Brochure

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With MercuryGate’s Carma, you can tender loads with confidence knowing that carriers have been fully
vetted. Today’s new realities force anyone seeking safe, reliable carriers to carefully consider many important
factors. These factors include safety ratings, insurance coverage and limits, authorities, equipment quality,
financial strength, contract terms, certifications, hazmat qualifications, lanes served, and diversity
qualifications among others.
Carma is more than a data management tool. It permits the creation of manual and automatic processes that
ensure that every carrier is fully vetted, on-boarded, and maintained consistently in keeping with your own
requirements and process. Carma makes it easy to manage 100,000 carriers as it is to manage 100 carriers.
Carma integrates with the most trusted carrier compliance services including RMIS, DAT CarrierWatch, and
Carrier411. Integration of these services and unattended, automated monitoring provides Carma users with
peace of mind knowing that an unexpected insurance lapse will not lead to financial ruin.
Knowing that a carrier meets every standard for compliance quality and financial strength is a good start.
Combining compliance factors with equipment capacity, locations, lanes, and commodities transported
permits Carma users to find exactly the carrier needed for a specific load. Carma also has provisions for
auditing, qualifying, and maintaining drivers and vendors to provide a suite of options for carrier related
parties including safety and licenses.
Bottom line – Carma automates the details of carrier data management so you can focus on managing your
growing business.
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Mitigate liability by limiting carrier selection to fully vetted companies
Monitor the changing status of carrier qualifications
Automatically update the TMS with audited carrier data
Centrally manage a large carrier database with minimal resources
Save required carrier documentation securely in a central location
Access detailed carrier information from anywhere with a browser
Carma’s Primary Functions
Consolidate Carrier Information from
Multiple Sources
• Enter data directly into Carma via a web interface
• Use web portals for carriers to enter and edit data
• Import data using a standard XML loader format
• Integrate with RMIS, DAT and Carrier411 to
update insurance data in real time
• Synchronize carrier data with the TMS
Configure Carma for Any Company
• Provide secure internal and external web
access with defined roles and users
• Adapt user interface to customer
specific nomenclature
• Configure company-centric workflow
Organize Carrier Data by Category
• Carrier’s company and contact information
• Safety ratings and incident reports
• Diversity ratings
• Current and historical insurance records
• Equipment types and availability
• Terminal locations
• Driver details, licenses and safety data
• Reference information
• Information about activities related to the carrier
• Information about certifications held
• Listings of preferred lanes
• Hazardous materials capabilities
• Relevant financial data
• Types and current status of licenses held
• Resources available
(e.g. drivers, loading equipment, etc.)
• Technical capabilities for connectivity
(e.g. EDI support)
Manage Workflow Process and Events
• Manage unique business processes in response to
events. For example:
- Setting a carrier as inactive when a conditional
safety rating is received
- Providing proactive notification prior to carrier’s
insurance expiration
- Revoking load tenders in response to a change in
carrier’s status
• Manage tasks assigned to users across the entire carrier
base and keep track of the current workflow by capturing:
- The type of task (i.e. monthly carrier reporting)
- Task assignment (i.e. assigned to account rep)
- Current status of the task (i.e. in process)
- Planned date and completion date
• Administrator access to configure workflows and
communication methods, such as:
- Sending emails or reports
(Using admin-configurable templates)
- Synchronizing data with external systems (i.e. TMS)
- Updating carrier and driver status
- Adding a review note
View Carrier Data with Carma’s User Interface
and Configurable Reports
• Navigate carrier data records with intuitive navigation menu
• Color coding scheme to draw attention to exceptions
• Drill into information with detailed reports
• Edit multiple records with one click
• Configure your company’s reports with desired content
• Sort by any field in the report
• Easily export any report to a spreadsheet on your desktop
Request an online demo!
Carma’s dashboard screen shows
you critical information about a
carrier at a glance
MercuryGate International, Inc.
919.469.8057
[email protected]