Position Description Form (PDF) College: Northern College of Applied Arts and Technology Incumbent's Name: Position Title: Graphic Designer Position Code/Number (if applicable): Supervisor's Name and Title: Completed by: Jaret Dicks Date: January 16, 2017 Signatures: Incumbent: (Indicates the incumbent has read and understood the PDF) Date: Supervisor: Date: Supervisor's Supervisor: Date: 1 Support Staff PDF 2 Support Staff PDF Instructions for Completing the PDF 1. Read the form carefully before completing any of the sections. 2. Answer each section as completely as you can based on the typical activities or requirements of the position and not on exceptional or rare requirements. 3. If you have any questions, refer to the document entitled "A Guide on How to Write Support Staff Position Description Forms" or contact your Human Resources representation for clarification. 4. Ensure the PDF is legible. 5. Responses should be straightforward and concise using simple factual statements. Position Summary Provide a concise description of the overall purpose of the position. As part of the Marketing & Communications Services team, the incumbent is responsible for providing graphic design and marketing services in support of the College’s corporate communications and marketing goals. The incumbent is responsible for designing and producing print, electronic and new media corporate communications and marketing collateral that contribute to, and enhance the College’s corporate and various brand identities. The incumbent also assists in developing, implementing, and coordinating marketing strategies to promote Northern College’s brand, programs, and services, and to support student enrolment targets. 3 Support Staff PDF Duties and Responsibilities Indicate as clearly as possible the significant duties and responsibilities associated with the position. Indicate the approximate percentage of time for each duty. Describe duties rather than detailed work routines. Responsibilities related to the graphic design include: 45% Meets identified marketing and communications objectives by: o receiving information from written or verbal design briefs and/or work orders to provide original designs from conceptualization to final production of complex print, electronic and multimedia corporate communications, marketing collateral materials such as logos, virtual tours, program calendars, web-based and print advertising campaigns, print and electronic presentations, etc. o recommending and developing graphic standards and contributing to on-going usability initiatives related to brand consistency and visual identity standards o contributing to the development and updating of College, program and service area brand identity program o providing creative input in campaign planning Researches and advises Marketing & Communications Services team and other College members on graphic/visual communications best practices, trends, ideas, etc. that will advance the College’s marketing and communications objectives. Assembles files to meet prepress and print production, and project specifications and timelines. Acts as technical liaison with printers, equipment vendors, photographers, and other related suppliers, as well as with internal departments such as Information Technology. Establishes and maintains photo/graphics bank for use by College community with Marketing Team. Monitors legal, privacy, and copyright issues related to images, print and electronic information production. 4 Support Staff PDF Responsibilities related to the Marketing Officer include: 50% Production of Promotional Materials and Publications by: o Developing, producing, and coordinating promotional materials, such as brochures, flyers, posters, internet-based media, etc., in accordance with marketing objections and standards. The incumbent has specific responsibility for the production of the viewbook and other main recruitment pieces. o Assist Communications Officer to determine content or obtain content and verify accuracy of information from service and academic areas o Designing promotional material, with Marketing Communications Officer providing the writing, editing, and proofreading for all promotional materials. Graphic Designer will coordinating the proofing and revision process. o Establishing production schedules and ensuring deadlines are met o Liaising with College Purchasing Department, suppliers and service providers, delivery deadlines, and ensuring quality control of final products. Implementation of Promotional Campaigns and Events by: o Developing promotional opportunities and ideas from conception to implementation and evaluation based on established marketing strategies. This includes graphic design, editing, coordination photo/video shoots, etc. o Implementing advertising campaigns for recruitment and promotional purposes. Determining approach which may include the use of traditional and /or new media, message, audience, budgets, media frequency, timelines, etc. o Assist in planning on creating, and implementing integrated web content and strategies for short- and long-term marketing campaigns with Webmaster and Marketing Department. 5% Other duties as assigned TOTAL * 100% To help you estimate approximate percentages: ½ hour a day is 7% 1 hour a day is 14% ½ day a week is 10% ½ day a month is 2% 1 week a year is 2% 1 hour a week is 3% 1 day a month is 4% 1. Education A. Check the box that best describes the minimum level of formal education that is required for the position and specify the field(s) of study. Do not include on-the-job training in this information. □ Up to High School or equivalent □ 1 year certificate or equivalent □ 2 year diploma or equivalent □ Trade certification or equivalent X 3 year diploma / degree or equivalent □ 3 year diploma / degree plus professional certification or equivalent 5 Support Staff PDF □ 4 year degree or equivalent □ Post graduate degree □ Doctoral degree or (e.g. Masters) or equivalent equivalent Field(s) of Study: Graphic Design and/or Business Marketing or related fields. B. Check the box that best describes the requirement for specific course(s), certification, qualification, formal training or accreditation in addition to and not part of the education level noted above and in the space provided specify the additional requirement(s). Include only the requirement that would typically be included in the job posting and would be acquired prior to the commencement of the position. Do not include courses that are needed to maintain a professional designation. X No additional requirements □ Additional requirements obtained by course(s) of a total of 100 hours or less □ Additional requirements obtained by course(s) of a total between 101 and 520 hours □ Additional requirements obtained by course(s) of a total of more than 520 hours 6 Support Staff PDF 2. Experience Experience refers to the minimum time required in prior position(s) to understand how to apply the techniques, methods and practices necessary to perform this job. This experience may be less than experience possessed by the incumbent, as it refers only to the minimum level required on the first day of work. Check the box that best captures the typical number of year of experience, in addition to the necessary education level, required to perform the responsibilities of the position and, in the space provided, describe the type of experience. Include any experience that is part of a certification process, but only if the work experience or on-the-job training occurs after the conclusion of the educational course or program. □ Less than one (1) year □ Minimum of one (1) year □ Minimum of two (2) years X Minimum of three (3) years Three years of Graphic Design, Advertising and Marketing experience including campaign conception through design marketing of collateral materials □ Minimum of five (5) years □ Minimum of eight (8) years 7 Support Staff PDF 3. Analysis and Problem Solving This section relates to the application of analysis and judgement within the scope of the position. The following charts help to define the level of complexity involved in the analysis or identification of situations, information or problems, the steps taken to develop options, solutions or other actions and the judgement required to do so. Please provide up to three (3) examples of analysis and problem solving that are regular and recurring and, if present in the position, up to two (2) examples that occur occasionally: #1 regular & recurring Key issue or problem encountered. An academic manager or coordinator requests assistance to boost enrolment in a postsecondary program. How is it identified? Manager or coordinator identifies program to incumbent Incumbent reviews admission statistics to identify areas of low enrolment Is further investigation required to define the situation and/or problem? If so, describe. Incumbent meets with academic manager, faculty, recruiter, and/or program advisory committee to discuss problem and possible explanations for low enrolment (e.g. youth out-migration, outdated curriculum, delivery formats, lack of information) Enrolment targets identified. Explain the analysis used to determine a solution(s) for the situation and/or problem. The incumbent develops and implements a marketing campaign to generate increase in program awareness and interest. Incumbent evaluates and readjusts marketing campaign by: - monitoring enrolment stats for program; - following up on target market responses to campaign; Incumbent recommends ways to increase marketability/ visibility of program. What sources are available to assist the incumbent finding solution(s)? (eg. past practices, established standards or guidelines). - Institutional Research and other sources of data (past enrolment trends, labour market stats, demographic data, environmental scans, etc.); - Past/Best practices (successful marketing strategies for other programs); - Established marketing tactics and techniques; 8 Support Staff PDF 3. Analysis and Problem Solving #2 regular & recurring Key issue or problem encountered A new initiative or postsecondary program receives last-minute approval and requires web- and print-based marketing products; no budget has been earmarked for, and no production time has been allocated to, the new initiative or program. How is it identified? Department/Academic manager and/or Manager of Marketing and Communications informs incumbent of new program; Is further investigation required to define the situation and/or problem? If so, describe. Incumbent meets with department contacts and Manager of Marketing and Communications to obtain further information about initiative or program, target audiences, budget and/or production restrictions, deadlines, etc.; Explain the analysis used to determine a solution(s) for the situation and/or problem. Incumbent: What sources are available to assist the incumbent finding solution(s)? (eg. past practices, established standards or guidelines). prioritizes current workload in consultation with manager; establishes a critical path for design, production and launch of new marketing products; reviews the established marketing objectives for the program and any identified restrictions that impact upon design and production; evaluates available resources and decides best execution in terms of style and presentation, formats, production costs, etc.; prepares job specifications, researches costs and/or production efficiencies (paper stock, printing processes, finishing, etc.) and recommends suppliers as necessary; designs, produces, and launches web- and print-based products; tracks and evaluates success of products in achieving marketing goals; College’s marketing plans/strategies; College’s Purchasing policy; Past/Best practices; Established web and graphic design techniques; Incumbent’s network of industry contacts and/or suppliers; 9 Support Staff PDF #3 regular & recurring Key issue or problem encountered A non-academic department requests promotion for an initiative or service but has a limited budget. How is it identified? Supervisor or Department manager informs incumbent of initiative or service to be promoted Is further investigation required to define the situation and/or problem? If so, describe. Incumbent meets with manager to obtain further details and to contextualize initiative or service as necessary and debriefs with Manager of Marketing and Communications for further action. Explain the analysis used to determine a solution(s) for the situation and/or problem. Incumbent obtains exact budget figure from manager in order to weigh options for a promotional plan. Incumbent assesses: - standard marketing tools and tactics to determine which would provide most exposure to the desired audience at the lowest cost. - target audience to determine best approach. Incumbent may work with department to create unique promotional event to promote the initiative or service or with the M&C Services team to maximize use of other communication vehicles such as news releases, web features, publications, etc. What sources are available to assist the incumbent finding solution(s)? (eg. past practices, established standards or guidelines). Past/Best practices; Established marketing tactics and techniques; M&C Services team 3. Analysis and Problem Solving #1 occasional (if none, please strike out this section) Key issue or problem encountered Publication deadlines are looming and last-minute revisions are required. How is it identified? Incumbent receives request for revisions from content provider or manager. Is further investigation required to define the situation and/or problem? If so, Incumbent meets with content provider or manager to determine urgency and importance of revisions and discusses course of 10 Support Staff PDF describe. action with Manager, Marketing and Communications. Explain the analysis used to determine a solution(s) for the situation and/or problem. Incumbent must determine impact on production schedule and associated costs if any through consultation with content provider, manager, M&C Services team as necessary. Incumbent contacts any supplier or College staff working on project (e.g. Academic Assistants, printer, agency, etc.) to verify if changes are possible within established production schedule, or reprioritizes own workload as necessary. What sources are available to assist the incumbent finding solution(s)? (eg. past practices, established standards or guidelines). Past/Best practices; Suppliers, service providers M&C Services team and/or supervisor #2 occasional (if none, please strike out this section) Key issue or problem encountered Externally produced materials are found to be sub par standard. How is it identified? Incumbent receives promotional materials such as printing, banners, etc., reviews order and encounters quality control issue. Is further investigation required to define the situation and/or problem? If so, describe. Incumbent reviews artwork and points of communication to determine the origin of the problem. Explain the analysis used to determine a solution(s) for the situation and/or problem. Incumbent determines best practice to correct and replace materials and recommends course of action to Manager, Marketing and Communications. Negotiation may occur to ensure best return on investment. What sources are available to assist the incumbent finding solution(s)? (eg. past practices, established standards or guidelines). Past/Best practices; Suppliers, service providers Supervisor 11 Support Staff PDF 4. Planning/Coordinating Planning is a proactive activity as the incumbent must develop in advance a method of acting or proceeding, while coordinating can be more reactive in nature. Using the following charts, provide up to three (3) examples of planning and/or coordinating that are regular and recurring and, if present in the position, up to two (2) examples that occur occasionally: #1 regular & recurring List the project and the role of the incumbent in this activity. Re-position and or re-brand sub-materials from the annual recruiting theme as established for use throughout the recruiting year in printed materials. Incumbent is responsible for ensuring consistency of graphic standards, branding and execution of recruiting theme in secondary marketing collateral pieces. Incumbent must be able to: What are the organizational and/or project management skills needed to Identify and develop graphic components to implement a bring together and integrate this activity? new campaign; List the types of resources required to complete this task, project or activity. How is/are deadline(s) determined? Identity resources required (e.g. new photos, fonts, paper stock etc.) Ensure quality control (i.e. accuracy of content, production standards, etc.) Assess priority of assignment and schedule production time Anticipate cross-platform needs and plan for multiple format execution. Technical resources (i.e.) a computer with capabilities for handling large/complex files. Financial resources for acquiring images, fonts and/or components in designs. E.g. Fonts.com or Photos.com membership. Managers and external demands determine the due date. Readiness of content and specifications and materials for design and production. Marketing and public promotion events that require the materials will also impact the deadline. E.g. CIP, tradeshows and PR events. 12 Support Staff PDF Who determines if changes to the project or activity are required? And who determines whether these changes have an impact on others? Please provide concrete examples. Incumbent will notify Manager, Marketing and Communications and make recommendations if changes to the project or activity are required. Manager will determine whether there is an impact on others. Objectives as set forth by the marketing plan. I4. Planning/Coordinating #2 regular & recurring List the project and the role of the incumbent in this activity. The incumbent conceptualizes, produces, and coordinates the execution of advertising campaigns to promote postsecondary programs during recruitment/admission cycles. What are the organizational and/or project management skills needed to bring together and integrate this activity? Coordination of advertising campaigns across multiple markets requires attention to detail. Excellent creative and communication (writing/editing) skills are required. Ability to proactively look for innovative methods to reach desired target market(s) and enrolment objectives. Incumbent must be detail oriented and possess excellent multi-tasking and time management skills. List the types of resources required to complete this task, project or activity. College Strategic Plan. Annual Marketing Strategic Plan. Previous marketing plans. Purchasing Policy. Market research. Budget details. How is/are deadline(s) determined? Deadlines are determined by recruiting cycle and start of classes, high school student application deadlines, mature learner application deadlines, knowledge of last-minute application trends. Who determines if changes to the project or activity are required? And who determines whether these changes have an impact on others? Please provide concrete examples. Manager of Marketing and Communications may determine changes to campaign upon review of content/details and impact on other staff. For example, if campaign requires services of Web Developer who may be handling multiple priorities, workload must be re-prioritized by supervisor. #3 regular & recurring List the project and the role of the incumbent in this activity. Production of annual full-time program calendar. Incumbent coordinates the production of program calendar and/or main recruitment publication from conceptualization to printing. Incumbent works with Web Developer or agency of record, printer and academic/service managers to ensure the integration of thematic concept with accurate information, as well as the best portrayal of the College brand. 13 Support Staff PDF What are the organizational and/or project management skills needed to bring together and integrate this activity? Incumbent must be able to: - determine critical path; - ensure established deadlines are met; - coordinate input from numerous stakeholders; - manage large amounts of information; - communicate contract details with Purchasing Department and/or outside agencies and coordinate all phases of project from initial consultation to final delivery; - establish contingency plans for unforeseen delays, technical problems, etc. List the types of resources required to complete this task, project or activity. Incumbent works within approved budget, Annual Marketing Strategic Plan, Enrolment Plan, Purchasing Policy, and corporate standards. How is/are deadline(s) determined? Incumbent establishes critical path from date the product is required for distribution in the recruitment cycle. Who determines if changes to the project or activity are required? And who determines whether these changes have an impact on others? Please provide concrete examples. Last-minute revisions, others who have not met established deadlines, technical issues may require the incumbent to renegotiate deadlines which would have an impact on incumbent’s own workload and that of academic/department managers, as well as on agency services and printing schedule. The incumbent must also determine and communicate to academic/department managers to what extent changes/revisions can be accepted and made in order to meet target delivery date. 4. Planning/Coordinating #1 occasional (if none, please strike out this section) List the project and the role of the incumbent in this activity. Work with Marketing team to develop, implement and monitor branding guidelines and standards across the design of all marketing collateral. 14 Support Staff PDF What are the organizational and/or project management skills needed to bring together and integrate this activity? List the types of resources required to complete this task, project or activity. The incumbent must be able to: Coordinate file management including: docketing, file structure, archiving and records for future production. Plan, design, develop and produce collateral with industry standard file formatting and attention to graphics that adhere and follow branding guidelines as well as the annual recruitment theme standards. Coordinate and track the transfer of files to clients, printers, and suppliers. Complete and record press approvals. Access to stock and customized stock images. Usage of industry standard design software. Usage of computer equipment described above. How is/are deadline(s) determined? The incumbent prioritizes the work requested against current workload. Who determines if changes to the project or activity are required? And who determines whether these changes have an impact on others? Please provide concrete examples. The incumbent works with the client to decide whether the change is required and the urgency of the change. Past practices, marketing design processes. The incumbent advises Manager, Marketing and Communications, M&C Services team or Manager of the required changes and rationale. #2 occasional (if none, please strike out this section) List the project and the role of the incumbent in this activity. Coordinating external printing services for special marketing projects. What are the organizational and/or project management skills needed to bring together and integrate this activity? The incumbent must be able to: - understand and apply the College’s Purchasing Policy; - coordinate process with supplier including service and product quality issues; List the types of resources required to complete this task, project or activity. Annual Printing Budget College Purchasing Policy How is/are deadline(s) determined? Determined by internal client or Marketing Department within Annual Marketing Strategic Plan. Who determines if changes to the project or activity are required? And who determines whether these changes have an impact on others? Please provide concrete examples. Incumbent would notify supervisor and M&C Services team if change in agreement and/or supplier is warranted for example, due to service, quality, or cost issues. 15 Support Staff PDF 5. Guiding/Advising Others This section describes the assigned responsibility of the position to guide or advise others (e.g. other employees, students). Focus on the actions taken (rather than the communication skills) that directly assist others in the performance of their work or skill development. Though Support Staff cannot formally "supervise" others, there may be a requirement to guide others using the incumbent's job expertise. This is beyond being helpful and providing ad hoc advice. It must be an assigned responsibility and must assist or enable others to be able to complete their own tasks. Check the box(es) that best describe the level of responsibility assigned to the position and provide an example(s) to support the selection, including the positions that the incumbent guides or advises. Level Regular & Recurring Occasional X □ Minimal required to guide/advise others. The incumbent may be required to explain procedures to other college support staff, □ □ There is a need for the incumbent to demonstrate correct processes/procedures to others so that they can complete specific tasks. □ X The incumbent recommends a course of action or makes decisions so that others can perform their day-to-day activities. □ □ □ □ Example Shares information with colleagues on how to complete a process or a procedure (e.g. how to initiate orders for the production of marketing materials) Ensures that marketing materials, swag, etc., are created and produced on time. This requires delegation to supplier and marketing assistant. 16 Support Staff PDF 6. Independence of Action Please illustrate the type of independence or autonomy exercised in the position. Consideration is to be given to the degree of freedom and constraints that define the parameters in which the incumbent works. What are the instructions that are typically required or provided at the beginning of a work assignment? Regular and Recurring Occasional (if none, please strike out this section) The size and scope of the projects are identified at the Verbal instructions and timeframes are sometimes beginning of an assignment. issued by supervisor for special projects. Supervisor provides initial objectives, procedures/guidelines and The incumbent works closely with Marketing Services, service objectives. Information Technology, other College staff to prepare print, electronic and media activities to turn the concepts and ideas into tangible results. Changing conditions, demands, and deadlines require significant ability to work independently What rules, procedures, past practices or guidelines are available to guide the incumbent? Regular and Recurring Occasional (if none, please strike out this section) Duties are performed in accordance with established College practices, guidelines, and procedures. Freedom of Information and Protection of Privacy Act guidelines and College policy provide further guidelines. Marketing and Communications Policies and Procedures How work is reviewed or verified (e.g. feedback from others, work processes, Supervisor)? Regular and Recurring Occasional (if none, please strike out this section) The incumbent self-prioritizes within deadline-driven work and production schedules established on a weekly basis with the Marketing and Communications Team. Campaigns, materials, proofs, etc. are reviewed by internal client, supervisor and M&C Services team. Works independently on most projects. 17 Support Staff PDF 6. Independence of Action Describe the type of decisions the incumbent will make in consultation with someone else other than the Supervisor? Regular and Recurring Occasional (if none, please strike out this section) Incumbent works with minimal supervision and makes decisions within the scope of the positions expertise. Incumbent contacts Manager, Marketing and Communications, and academic/departmental manager(s) for further approval in relation to strategies, new procedures and planning. Describe the type of decisions that would be decided in consultation with the Supervisor. Regular and Recurring Occasional (if none, please strike out this section) Budget allocations and purchasing of new software or equipment Approval for overtime Establishing critical deadlines to perform job duties Difficulties meeting deadlines or prioritizing and or synchronizing assignments Describe the type of decisions that would be decided by the incumbent. Regular and Recurring Occasional (if none, please strike out this section) The incumbent has the freedom to perform job duties independently. Job duties are planned according to demand, changing deadlines, emergencies, and general requirements of the position. The incumbent will have creative freedom in graphic design and conceptualizing within the parameters of established quality standards, protocols, and corporate and marketing goals and objectives. 18 Support Staff PDF 7. Service Delivery This section looks at the service relationship that is an assigned requirement of the position. It considers the required manner in which the position delivers service to customers. It is not intended to examine the incumbent's interpersonal relationship with those customers and the normal anticipation of what customers want and then supplying it efficiently. It considers how the request for service is received and the degree to which the position is required to design and fulfil the service requirement. A "customer" is defined in the broadest sense as a person or groups of people and can be internal or external to the College. In the table below, list the key service(s) and its associated customers. Describe how the request for service is received by the incumbent, how the service is carried out and the frequency. Information on the service How is it received? Design projects are assigned through manager / department head or through staff requests. Customer How is it carried out? Incumbent must: Discern priority of projects against other projects Schedule design, proofing and production time. Determine the motivators and target audience, conceptualize the design and apply the branding standards and guidelines. Work with faculty, staff and or management for the approval process. Finalize the design. Press ready the files for internal or external printing. This may also require file transfer and coordination. Deliver (whether physically or electronically) or call for pick-up completed materials. Manager(s), faculty, staff. Frequency (D, W, M. I)* D 19 Support Staff PDF Requests for marketing materials are received by the incumbent verbally, by email, or through work orders. Incumbent evaluates request and decides whether or not further information is required. Administration, Academic/departmen tal managers W Faculty and staff. D Advisory committees and other working groups that include internal and external stakeholders I Incumbent prioritizes request within current workload. Incumbent requests services from other staff (e.g. web developer) or carries out assignment by developing and implementing marketing campaign, creating marketing materials, etc. Requests for marketing services are received verbally, by email, or on work orders by the incumbent. Incumbent evaluates request and decides whether or not further information is required. Incumbent prioritizes request within current workload. Incumbent requests services from other staff (e.g. web developer) or carries out assignment by developing and implementing marketing campaign, creating marketing materials, etc. Requests for marketing services or consultation are received verbally or by email by the incumbent. Incumbent evaluates request and decides whether or not further information is required. Incumbent prioritizes request within current workload. Incumbent requests services from other staff (e.g. web developer) or carries out assignment by developing and implementing marketing campaign, creating marketing materials, etc. * D = Daily W = Weekly M = Monthly I = Infrequently 20 Support Staff PDF 8. Communication In the table below indicate the type of communication skills required to deal effectively with others. Be sure to list both verbal (e.g. exchanging information, formal presentations) and written (e.g. initiate memos, reports, proposals) in the section(s) that best describes the method of communication. Communication Skill/Method Example Audience Frequency (D, W, M ,I)* Exchanging routine information, extending common courtesy Discuss or respond by email regarding status of work orders and production of marketing materials. Manager(s), M&C Services team, faculty, staff. D Explanation and interpretation of information or ideas Verbally or by email relay design brief concerning design as requested. Some requests may require a concept layout or preview of the design for review and commenting. Manager(s), M&C Services team, faculty, staff. W Imparting technical information and advice Explain in informal verbal discussions or in formal presentations marketing and graphic design concepts, techniques and procedures, in coordination with branding guidelines, standards etc. Manager(s), M&C Services team, faculty, staff. W Working with internal clients that make a particular request that does not meet the College marketing standards, procedures, or objectives. The incumbent must often seek a compromise Negotiate best advertising rates for advertising campaigns. College staff M Media sales M Secure best prices and negotiate added-value services when contracting with suppliers and service providers. Service providers, suppliers, vendors. M Instructing or training Obtaining cooperation or consent Negotiating * D = Daily W = Weekly M = Monthly I = Infrequently 21 Support Staff PDF 9. Physical Effort In the tables below, describe the type of physical activity that is required on a regular basis. Please indicate the activity as well as the frequency, the average duration of each activity and whether there is the ability to reduce any strain by changing positions or performing another activity. Activities to be considered are sitting, standing, walking, climbing, crouching, lifting and/or carrying light, medium or heavy objects, pushing, pulling, working in an awkward position or maintaining one position for a long period. Physical Activity Frequency (D, W, M, I)* Duration < 1 hr at a time Sitting at desk D Computer work D Ability to reduce strain 1 - 2 hrs at a time > 2 hrs at a time Yes X X X X X X No N/A . * D = Daily W = Weekly M = Monthly I = Infrequently If lifting is required, please indicate the weights below and provide examples. □ Light (up to 5 kg or 11 lbs) X Medium (between 5 to 20 kg or 11 to 44 lbs) Lifting, loading paper etc. □ Heavy (over 20 kg or 44 lbs) 22 Support Staff PDF 10. Audio Visual Effort Describe the degree of attention or focus required to perform tasks taking into consideration: - the audio/visual effort and the focus or concentration needed to perform a task and the duration of the task, including breaks (eg. up to 2 hours at one time including scheduled breaks) - impact on attention or focus due to changes to deadlines or priorities - the need for the incumbent to switch attention between tasks (eg. multi-tasking where each task requires focus or concentration) - whether the level of concentration can be maintained throughout the task or is broken due to the number of disruptions Provide up to three (3) examples of activities that require a higher than usual need for focus and concentration. Activity #1 Developing, writing and designing print/electronic marketing materials requiring lengthy and uninterrupted span of time to maintain creative focus Frequency (D, W, M, I)* Average Duration Short < 30 mins Long up to 2 hrs D Extended > 2 hrs 2 hours or more Can concentration or focus be maintained throughout the duration of the activity? If not, why? □ Usually X No Interruptions from staff needing consultation on projects. Shifting priorities and deadlines Missing data and unavailable resource, persons requiring break in activity to seek out needed information. Activity #2 Design and layout of annual course calendar or viewbook and other marketing materials. Calendar is a single document compiled of many complex images, multiple documents, massive amounts of text that are specific to each program. There is a large margin for error in placing the images, and word documents. Frequency (D, W, M, I)* I (One calendar or viewbook per year, but will take 60 days to compete. Average Duration Short < 30 mins Long up to 2 hrs Extended > 2 hrs Full days until completion of project. There is a large margin for error in the output and technical specifications for the calendar design and layout. The files must be the correct size, colour set, optimization and must include all the elements for pre-press and press production. 23 Support Staff PDF Can concentration or focus be maintained throughout the duration of the activity? If not, why? □ Usually X No Interruptions from staff needing consultation on projects. Shifting priorities and deadlines Missing data and unavailable resource, persons requiring break in activity to seek out needed information. Frequency (D, W, M, I)* Activity #3 Conceptualizing and preparing advertising campaigns require lengthy and uninterrupted span of time to maintain focus. Average Duration Short < 30 mins Long up to 2 hrs M Extended > 2 hrs 2 hours or more Can concentration or focus be maintained throughout the duration of the activity? If not, why? X Usually □ No * D = Daily W = Weekly M = Monthly I = Infrequently 11. Working Environment Please check the appropriate box(es) that best describes the work environment and the corresponding frequency and provide an example of the condition. Working Conditions X acceptable working conditions (minimal exposure to the conditions listed below) accessing crawl spaces/confined spaces □ dealing with abusive people Examples Works indoors within an office environment Frequency (D, W, M, I)* D dealing with abusive people who pose a threat of physical harm difficult weather conditions exposure to extreme weather conditions exposure to very high or low temperatures (e.g. freezers) handling hazardous substances smelly, dirty or noisy environment X travel Occasional travel between college campuses. I 24 Support Staff PDF (Incumbent may be required to travel out of town for press approvals.) working in isolated or crowded situations other (explain) * D = Daily M = Monthly W = Weekly I = Infrequently 25
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