National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings Author: Sian Price Date: 27/11/07 Version: 2 Status: Approved Intended Audience: Welsh Assembly Government Purpose and Summary of Document: This document has been produced by the National Public Health Service for Wales (NPHS) vulnerable adults team to assist Welsh Assembly Government in producing supplementary guidance to support the National Service Framework (NSF) for Older People in Wales. This outlines the elements of a general hospital mental health liaison service for older people with mental health problems and lists examples of emerging practice. Publication/Distribution: The paper will be distributed to WAG and also be placed on the NPHS vulnerable adults team website Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Page: 1 of 18 Status: Approved Intended Audience: Welsh Assembly Government National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. Contents Page 3 1 Purpose of this paper 2 Background 3 3 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 Service models Enhanced sector model Outreach from mental health wards Liaison mental health nurse Liaison old age psychiatrist The shared care ward The liaison mental health team Liaison old age psychiatry services Advantages and disadvantages 4 4 4 4 4 4 4 5 5 4 Functions of a service model 7 5 Staffing levels 7 7 Liaison old age psychiatry service Appendix - Practice examples from Wales and England on initiatives /projects designed to meet the needs of older people with mental health problems in general hospitals settings. 9 Pontypridd and Rhondda NHS Trust RGN Secondment Programme Flintshire Social Services, Flintshire Local Health Board, North East Wales NHS Trust, Alzheimer’s Society and Admiral Nurse Service Hampshire Partnership NHS Trust Tameside General Hospital Discharge co-ordination: older and younger people with dementia Mental health liaison in Gloucestershire The development of dementia care in a general hospital setting Residential home team advisors 9 10 References 17 © 2007 National Public Health Service for Wales Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Page: 2 of 18 Status: Approved Intended Audience: Welsh Assembly Government 11 12 13 14 15 16 National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. 1. Purpose of this paper The National Service Framework for Older People in Wales1 (NSF) addresses care needs for older people who need hospital inpatient treatment. The standard states; “When admission to hospital is necessary for older people, the care they receive is co-ordinated, efficient and effective in meeting their clinical and non-clinical needs.” In relation to older people with mental health problems objective 20.3 of the NSF is for ‘All NHS Trusts to have in place a mental health liaison service for older people with mental health problems in general hospital settings’. This paper intends to support commissioners and providers of health care in meeting objective 20.3 of the NSF by outlining the elements of a general hospital mental health liaison service for older people with mental health problems. Much of the content of this paper is based on the Royal College of Psychiatrists report ‘Who Cares Wins’2. The appendix outlines some service responses to meeting the needs of older people with mental health problems in general hospitals settings. These examples are included to stimulate ideas and developments and are not being specifically recommended. Many of these examples have not been subject to robust evaluation of their impact and effectiveness, mainly because they are at an early stage of development. 2. Background The proportion of general hospital beds occupied by older people (65 years or older) is likely to be significant. It has been estimated that a district general hospital with 500 beds will admit 5000 older people each year. Of these 3000 will have, or will develop whilst in hospital, a mental health problem2. A systematic review demonstrated that the presence of such mental health problems is an independent predictor of poor outcome. In particular adverse effects were found on mortality, length of stay and institutionalisation. Studies of the prevalence of mental disorder amongst older people in general hosptials2 suggest that the most common problems will include depression, delirium, dementia, cognitive impairment, anxiety, schizophrenia and alcoholism. Depression, dementia and delirium are more common in general hospitals than in the community2. The National Service Framework1 reports the prevalence of delirium as 15-30% of older people on medical wards and up to 60% of fractured femur patients. Depression may affect up to 53% of general hospital patients and dementia up to 35%. Research2 suggests that the co-morbid mental health problems of older people in general hospitals can be prevented and treated. Prevention and treatment have had a beneficial impact on incidence, length of stay, extent of recovery and need for Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Page: 3 of 18 Status: Approved Intended Audience: Welsh Assembly Government National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. transfer to institutional care. It has been shown that a liaison mental health service provides greater benefit than standard consultation. 3. Service models A range of service models that could improve the delivery of mental health services for older people in general hospitals have been described. These are outlined below. The service model chosen will be influenced by a range of factors such as the size and type of hospital, current service levels, rural/urban issues and the availability of resources. For example a large tertiary teaching hospital will require a different service to that provided in a smaller district general hospital. A community hospital service will require a different service again. What ever model is chosen it will need to be able to be able to deliver the minimum functions of older people’s mental health liaison service as set out in box 2 below. The Royal College of Psychiatrists, in their document, “Who Care Wins”, recommends that older person’s mental health services in general hospitals currently providing only a consultation service should move towards a liaison approach. 3.1 Enhanced sector model This is a model in which a community mental health team has extra staff time (usually nursing) to provide input to general hospital wards. This model facilitates non-medical assessment and continuity of care. 3.2 Outreach from mental health wards In this model staff from mental health wards carry out assessments on general hospital wards. This is normally on a consultation basis but there is opportunity for education and training of general ward staff. This model, however, is only practical when general and mental health wards are on the same site. 3.3 Liaison mental health nurse This model has a mental health nurse based in a general hospital with dedicated time to provide a liaison service to the general wards. It offers potential for teaching and training, shared care and the development of treatment protocols. This service can be oriented towards high referring wards such as those treating older people. 3.4 The liaison old age psychiatrist In this model an old age psychiatrist has time dedicated for general hospital work. The model is similar to that of the liaison mental health nurse but the psychiatrists medical training will give them a greater understanding of complex medical problems. Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Page: 4 of 18 Status: Approved Intended Audience: Welsh Assembly Government National Public Health Service for Wales 3.5 National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. The shared care ward In this model a multidisciplinary team including mental health and general nurses, psychiatrists, physicians and therapy staff work on a ward where people with complex mental health and medical needs are cared for. The ward is in a general hospital to ensure there is access to investigations and specialist medical treatment. This model allows people such as those, for example, with severe depression or challenging behaviour and significant physical illness to have their needs appropriately met. 3.6 The liaison mental health team In this model a multidisciplinary mental health team provides care within a general hospital. The team operates through a single point of access and provides a consultation and liaison service. The team works with general hospital disciplines providing ongoing training and supervision. This facilitates identification and management of mental disorder co-morbidity. 3.7 Liaison Old Age Psychiatry Services3 This model within a moderate or large general hospital involves a multidisciplinary liaison team based within the general hospital working with general care teams and with close links to geriatric medicine services. The provision of shared care wards is of benefit. The service would cover all in-patients areas in normal working hours. Close links with community mental health services are essential. Working with general care teams the aim of the service is to improve care skills, attitudes and knowledge about mental disorder through training and education. Rapid access to the specialist mental health team assists with the management of severe and complex cases. The team functions as advocates for older people, promoting the routine assessment of mental health needs of all people admitted to DGHs. Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Page: 5 of 18 Status: Approved Intended Audience: Welsh Assembly Government National Public Health Service for Wales 3.8 National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. Advantages and disadvantages Box 1 Strengths and weaknesses of different service models2 Model Advantages Disadvantages Enhanced sector model Low cost Continuity of care Low priority Slow response Consultation No specialist expertise Travelling Not multidisciplinary Multiple opinions Additional staff cost Outreach Low cost Competing priorities Restricted response time Limited expertise Usually consultation No continuity with community Liaison nurse Specialist expertise Dedicated time Liaison approach Nursing expertise On site Rapid response Easy access Cost Need medical support Professional isolation Increase demand Discontinuity with community Model Advantages Disadvantages Shared care Expertise Joint working Staff training Competing demands Considerable cost Risk of becoming convenient transfer for ‘stuck patients’ Liaison mental health team Multi professional expertise Parity of service with younger adults and community Strong mental health presence Strong peer support Training of multiple disciplines Coordinated management On site Cost Discontinuity with community Liaison old age psychiatry Access to expertise and multidisciplinary skills Rapid response Cost Lack of 24 hour service Lack of continuity of care Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Page: 6 of 18 Status: Approved Intended Audience: Welsh Assembly Government National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. Integration with general hospital Provision of education and multi-professional training Frequent review of patients Link between general hospital and community teams Improved detection of mental disorder and care of patients with coexisting physical and mental health problems between community and hospital teams Some practice examples from the UK are outlined in the Appendix to this document. Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Page: 7 of 18 Status: Approved Intended Audience: Welsh Assembly Government National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. 4 Functions of a service model Whatever the service model chosen, there are minimum functions that the service should provide as detailed in box 2. Box 2. Minimum functions of older people’s mental health liaison service Improve detection of common conditions Assessment, diagnosis and treatment of referred cases Risk assessment and minimisation Assessment of all cases of self harm Ensure that the outcome of assessments are incorporated into care plans Facilitate the development of care plans that reflect mental health needs Be able to review patients as appropriate and check adherence to recommendations Be available to offer advice on patient care as it pertains to mental health Facilitate access to mental health care where indicated Respond quickly where necessary Be able to work collaboratively with general departments Monitor those under the care of older peoples mental health services Promote the rights of older people with mental disorder Raise awareness of the importance of mental health Reduce stigma Engage with carers Have a clear referral protocol Have an operational policy Be able to record clinical data to allow audit Be the link between the general hospital and mental health services 5 Staffing levels Liaison Old Age Psychiatry Service3 This is to support the model set outlined in 3.7 For a moderate sized general hospital (300-500 beds) Registered mental health nurses 2 whole tine equivalents Senior occupational therapist 1 whole time equivalent Social worker (ideally able to fulfil 1.5 whole time equivalents responsibilities of mental health legislation) Support worker or OT technical instructor 1 whole time equivalent Old age psychiatry consultant 2 dedicated weekly sessions Medical secretary 1 whole time equivalent Access to clinical psychology Equivalent to 1 weekly session All senior staff need experience in older peoples mental health Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Page: 8 of 18 Status: Approved Intended Audience: Welsh Assembly Government National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. For a large (teaching) hospital (500-1000 beds) Registered mental health nurses 3 whole time equivalents Occupational therapists 2 whole time equivalents Social workers (ideally able to fulfil 2.5 whole time equivalents responsibilities of mental health legislation) Support workers or OT technical 2 whole time equivalents instructors Medical secretary 1 whole time equivalent Administration secretarial support 1 whole time equivalent Old age psychiatry consultant 3 weekly dedicated sessions Access to clinical psychology Equivalent of 2 weekly sessions All senior staff need experience in older peoples mental health Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Page: 9 of 18 Status: Approved Intended Audience: Welsh Assembly Government National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. Appendix PONTYPRIDD & RHONDDA NHS TRUST RGN SECONDMENT PROGRAMME MENTAL HEALTH AND MEDICAL DIRECTORATES Background This programme was agreed between the Trusts Mental Health and Medical Directorates in response to increasing concern about the number of patients on the medical wards, especially the intermediate care ward, with dementia. Staff felt that their knowledge and skills in managing this group of patients needed to be improved. Medical ward staff had received formal training on managing patients with dementia but this training was not seen as being effective in influencing the care of patients. As a consequence senior staff from the medical and mental health directorates looked at developing innovative methods of supporting staff caring for people with dementia, promoting high standards of care and an improved quality of life for this group of patients. The secondment programme was agreed as a result. Aim To provide RGNs with training, education and practical experience in order to develop their skills in and knowledge of nursing patients with mental health problems, especially those with dementia. Programme content 1 week comprehensive induction programme 2 month placement on the EMI assessment unit 2 month placement on a functional rehabilitation/early dementia ward 2 month placement on ward for people with dementia and challenging behaviour During placement time was also spent in day units, the memory clinic and with the EMI Community Psychiatric Nurse Team. Informal meetings/visits were also arranged with the Community Services Dementia team and voluntary organisations such as Age Concern and the Alzheimer’s Society. Every month training was held with time set aside for clinical supervision. Impact of the programme The programme was evaluated by means of a questionnaire completed by the secondees. The findings showed that; The nurses increased their knowledge and understanding of: Strategies for challenging behaviours Use and side effects of medication How environmental factors affect patients The secondment resulted in: Improved communication across the mental health and medical directorates Early detection of both dementia and depression Improvement in patient care for older people with mental health problems on the medical wards Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Status: Approved Page: 10 of 18 Intended Audience: Welsh Assembly Government National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. Further information: David Jones, Clinical Nurse Manager [email protected] FLINTSHIRE ADMIRAL NURSE SERVICE FLINTSHIRE SOCIAL SERVICES, FLINTSHIRE LOCAL HEALTH BOARD, NORTH EAST WALES NHS TRUST, ALZHEIMER’S DISEASE SOCIETY An Admiral Nursing service is being developed in Flintshire. This new initiative is a collaborative venture and is the first of its kind in Wales. It is being supported by funding form the Big Lottery Fund and Flintshire Carers. The aim of Admiral Nursing is to promote best practice in dementia care and to maximise access to appropriate services, facilitating continuity of care. Admiral Nurses work across functional boundaries, within the NHS and with other agencies. Admiral Nurses are specialist dementia nurses, working in the community, with families, carers and supporters of people with dementia. Admiral nurses: • work with family carers as their prime focus, and provide a bridge between hospital staff and carers if the person with dementia is admitted to hospital • provide practical advice, emotional support, information and skills • deliver education and training in dementia care • provide consultancy to professionals working with people with dementia, including those in general hospital settings • promote best practice in person- centred dementia care Further information on Admiral Nurses:http://www.fordementia.org.uk/admiral.htm The admiral nurses competency framework The competency framework is the result of a project funded by for dementia and undertaken by the Royal College of Nursing. Its main aim is to support and facilitate Admiral Nurses to produce portfolios of evidence about their competency to practice. In addition it provides a structured pathway for those who wish to work towards the NMCs Higher Level Practice award. It is made up from a set of ‘outcomes based’ statements structured around eight core competences used to describe the day-to-day work of the Admiral Nurse. These are; Therapeutic work (interventions) Sharing information about dementia and carer issues Advanced assessment skills Prioritising work Preventative work and health promotion Ethical and person centred care Balancing the needs of the carer and the person with dementia Promoting best practice Further information on the competency framework: http://www.fordementia.org.uk/documents/comp_frame_sum.pdf Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Status: Approved Page: 11 of 18 Intended Audience: Welsh Assembly Government National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. HAMPSHIRE PARTNERSHIP NHS TRUST MENTAL HEALTH LIAISON SERVICE FOR OLDER PEOPLE The liaison approach to mental health service provision was adopted by North Hampshire Hospital in 1998. It replaced a medical consultation model. The service accepts referrals and provides formal and informal education and training to hospital staff. The team is nurse lead, with medical support from a CMHT. It comprises Consultant Nurse 0.1wte occupational therapist 0.4wte nurse specialist CMHT medical support Clerical support Service impact: Improved service for older people with mental health problems Service positively received by older people, relatives/carers and staff members Referral rate of approximately 30 a month with a decrease from older peoples wards and an increase in other wards over time Decreasing rate of inappropriate referrals Increasing demand for involvement in discharge planning Perceived increase in allowing choice for older people with mental health problems Workshops for acute trust staff Reduction in admissions to mental health units form general hospital Perceived reduction in appropriate referrals to Community Mental Health Team Reduction in delayed discharges attributable to mental health, from an average 8 per week, reportable, to nil Standard response times more readily met – urgent on day of referral, others within 5 working days Increased focus on education Broader base of expertise with OT presence Source/further information: http://www.cat.csip.org.uk/_library/MH%20Liaison%20Service%20NH%202006%20Info%20Sheet%201.pdf http://www.cat.csip.org.uk/_library/Poster%202%20-%20research%202006.pdf Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Status: Approved Page: 12 of 18 Intended Audience: Welsh Assembly Government National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. TAMESIDE GENERAL HOSPITAL NURSE LEAD MENTAL HEALTH LIAISON SERVICE The nurse lead mental health liaison service at Tameside General Hospital was evaluated by means of a randomised controlled trial. This service model was introduced as an alternative to a consultation delivered by a psychiatrist. If it were shown to be effected it was expected to reduce the demands on psychiatrists. Patients admitted to one of four acute medical wards at Tameside General Hospital in Ashtonunder-Lyne were screened for depression and confusion Those who scored at or above the for thresholds for depression and/or confusion were allocated to either usual care or to a nursing led intervention from the mental health liaison nurse service. (A registered mental nurse with three years post registration experience) The nurse led intervention had three components; assessment, direct interventions and liaison support. For example interventions for depression included medications concordance, enhancing self esteem, managing anxiety, problem solving, addressing role transitions and adjusting to loss. Liaison support involved encouragement of person centred care, education about mental disorders, nutrition and safety issues and sign posting to relevant services. Interventions were tailored to the patient and lasted for a maximum of 6 weeks. The outcome of the trial suggested that a nurse-led mental health liaison service that accepts all screened cases form medical wards is unlikely to be effective in reducing general psychiatric morbidity but services that focus on the prevention of delirium and target particular patient groups or disorders such as depression are more likely to be effective. The authors argued that the greatest benefits of such a service might be achieved by targeting at clinical areas such as rehabilitation or orthopaedic wards or at specific issues like depression or education to prevent reversible causes of cognitive impairment such as delirium. Source: Baldwin R, Pratt H, Goring H, Marriott A, Roberts C. Age and Ageing 2004; 33:472478 Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Status: Approved Page: 13 of 18 Intended Audience: Welsh Assembly Government National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. DISCHARGE CO-ORDINATION: OLDER AND YOUNGER PEOPLE WITH DEMENTIA This project was set up by Rotherham Primary Care Trust, Doncaster and South Humber Healthcare NHS Trust and Rotherham General Hospital Trust in response to concerns about the hospital discharge of older people with mental health problems. A mental health discharge coordinator for older people and younger people was appointed. The main purpose of the post was to work across partner organisations with the aim of improving the experience of these patient groups admitted to the acute wards by ensuring that they had access to appropriate services thus facilitating timely and effective discharge. The discharge coordinator also has a role in advising and training general hospital staff to try and reduce length of stay for older people with mental health problems on acute wards. Close involvement with discharge planning enables more appropriate care packages to be developed. In addition the discharge coordinator spends time on the wards supporting staff in caring for older people with mental health problems. Achievements Reduction in delayed discharges Early diagnosis and treatment of mental health problems in older people and younger people with dementia Changes to ward environments to improve the experience of older people with mental health problems. These include a screening tool for people with dementia to help staff establish the level of supervision needed at mealtimes An integrated care pathway to facilitate transfer of patients between the acute and mental health inpatient wards to improve communication and information sharing Further information: [email protected] Source: National Service Framework for Older People Standard 4- General Hospital Care National Network Learning Event, Thursday 22nd September, 2005. Department of Health Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Status: Approved Page: 14 of 18 Intended Audience: Welsh Assembly Government National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. MENTAL HEALTH LIAISON IN GLOUCESTERSHIRE The mental health liaison and education project undertaken by Gloucestershire Hospitals Foundation Trust and the Gloucestershire Partnership NHS Trust involved the appointment of two mental health nurses (with clerical support) to train and support stuff across the whole Trust to improve the recognition of mental health problems through education and training. The specific aim of the project was to ensure that older people received the specialist help that they need and that staff are enabled to provide specialist care for older people with mental health problems, bridging the gap between general and mental health services. The mental health liaison nurses attended ward rounds, handovers and ward meetings and worked alongside staff. Referrals received by the nurses guided the content of teaching, being used as case studies. Achievements The majority of referrals were from the rehabilitation service, patients with suspected dementia and depression formed the majority Formal teaching took place through training days, workshops and visits to mental health settings. These focused on person centred care using case studies A core care plan to detect depression was developed A referral pathway for people experiencing mental health problems within the Trust was proposed The project raised the profile of mental health and older peoples care in the general hospital. It was felt that the general health care start and begun to acknowledge the complexity of the client group. Further information: [email protected] Source: National Service Framework for Older People Standard 4- General Hospital Care National Network Learning Event, Thursday 22nd September, 2005. Department of Health Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Status: Approved Page: 15 of 18 Intended Audience: Welsh Assembly Government National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. THE DEVELOPMENT OF DEMENTIA CARE IN A GENERAL HOSPITAL SETTING This project was designed to test methods of improving acute hospital care for patients with dementia and/or acute confusion. Aims To examine the extent to which the clinical role of Dementia Care Assistant could influence and improve the quality of hospital care provided to patients with dementia and acute confusion To assess whether the techniques developed by the Dementia Care Assistants can be transferred to other parts of the hospital through education and training Project approach Two full time Dementia Care Assistants were appointed to provide direct patient care, working with the staff team on a 28bed acute elderly care ward. Their clinical work was supervised by the Consultant Nurse for Older People. A mapping exercise to identify where in the organisation people with dementia were cared for An in depth developmental dementia care programme for two clinical teams identified as having this developmental need Implementation of locally developed guidelines for the delivery of effective dementia care across the organisation Dementia care awareness for all staff through the hospitals induction programme Achievements Establishment of a dementia care team with improved links to mental health providers Extensive education and training provided for clinical staff, with feedback that this improved staff knowledge and awareness Improved quality of care provided to vulnerable and frequently challenging patients, evident through reduced formal and informal complaints Further Information: Charlotte Ashburner [email protected],uk Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Status: Approved Page: 16 of 18 Intended Audience: Welsh Assembly Government National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. RESIDENTIAL HOME ADVISOR TEAM Overview The Residential Home Advisor Team is a service, which was set-up in November 2002. The principal Aim of the service is to identify and provide specialist training to care staff who work with people with Dementia in both local authority and independent sector care homes within the Borough of Bridgend. A modular training package – The Dementia Care Training Package, has been developed and is currently being delivered within a variety of care settings. The team consists of one WTE Registered Mental Health Nurse and one WTE Occupational Therapists (x2job share). Discussions took place to identify how education and underpinning knowledge may have a positive impact in terms of staff knowledge, confidence and patient care. The consensus was that medical directorate ward staff might benefit (in terms of knowledge and skill base) if a specific programme of Dementia care training was set up and delivered. As a result the team have been working with, and delivering the adapted, specialist training package to healthcare staff from the medical directorate Further information: [email protected] Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Status: Approved Page: 17 of 18 Intended Audience: Welsh Assembly Government National Public Health Service for Wales National Service Framework (NSF) for Older People in Wales: supplementary guidance on care for older people with mental health problems in general hospital settings. References 1. Welsh Assembly Government. National service framework for older people in Wales. Cardiff: WAG; 2006. 2. The Royal College of Psychiatrists. Who cares wins. Improving the outcome for older people admitted to the general hospital Guidelines for the development of liaison mental health services for older people. London: RCP; 2005. 3. Royal College of Psychiatrists. Raising the standard. Specialist services for older people with mental illness. Report of the Faculty of Old Age Psychiatry. London: RCP; 2006. Author: Sian Price - NPHS Vulnerable Adults Team Version: 2 Date: 27/11/ 07 Status: Approved Page: 18 of 18 Intended Audience: Welsh Assembly Government
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