Module 1: Result Based Project Cycle Management Module 1: Result Based Project Cycle Management 1 Introduction From identification of needs to planning, from implementation to monitoring, from evaluation back to identification of needs again – professional project management is a cyclical activity. The art of running a project efficiently and effectively is therefore commonly called “Project Cycle Management” or PCM. Planning, implementation and monitoring as well as reviews and evaluations are always based on the intervention logic or results-framework depicted in the LogFrame Matrix. This module, the first in a series of six about PCM, introduces professionals in the field of international cooperation to the background and context of 2 1 Introduction Module 1: Result Based Project Cycle Management results-based project management. It also provides an overview to planning in general, to various planning approaches and, eventually, to the PCM approach itself. 1 Introduction 3 Module 1: Result Based Project Cycle Management 2 Managing for Development Results 2.1 Background and Context International cooperation has grown in complexity since the beginning of the 1990s. Its scope has widened, the levels of intervention have changed, and new modes of cooperation have come to the forefront. At the same time, widespread unease at the sometimes meagre results of aid and at the relatively inefficient bilateral and multilateral development cooperation have led to calls for improvements in aid effectiveness. Aid agencies have been called on to achieve concrete, measurable and sustainable results. This focus on results is relevant and legitimate for two reasons. Firstly, it is important that developing countries realise the extent to which external aid can help them improve their situation. Secondly, donor countries and their organisations need to know whether their funds are making lasting changes in order to learn the lessons necessary for improvement. A series of international conferences have been held since 2000 with the aim of converting these calls for greater aid effectiveness into reality. During this process, the international community of donor and developing countries has agreed on a number of fundamental commitments: • The Agenda 2030 for Sustainable Development, adopted by the UN General Assembly in September 2015, is an official commitment to achieve 17 goals with 169 targets by the year 2030. In its preamble, the Heads of State declare: This Agenda is a plan of action for people, 4 2 Managing for Development Results Module 1: Result Based Project Cycle Management planet and prosperity. It also seeks to strengthen universal peace in larger freedom. We recognize that eradicating poverty in all its forms and dimensions, including extreme poverty and overcoming inequality, is the greatest global challenge and an indispensable requirement for sustainable development. Poverty Brief Understanding Poverty Agenda 2030 • Managing for Development Results (MfDR) in projects, programmes and policies by all actors (i.e. the governments of developing countries, multi- and bilateral funding agencies, as well as NGOs) was endorsed and reconfirmed at several conferences and international roundtables (Monterrey, 2002; Rome, 2003; Marrakech, 2004; Hanoi, 2007; Accra, 2008; Busan 2011). This process induced a paradigm shift from aid effectiveness to efffective development cooperation reflected in a new multi-stakeholder architecture – the Global Partnership for Effective Development Cooperation (GPEDC). • The 2005 ‘Paris Declaration on Aid Effectiveness’, in which developing countries, multilateral organisations and donor countries agreed on five basic principles for development aid, created a binding framework and defined a new “international aid architecture”. Paris Declaration • Ownership: Partner countries (developing countries) take control of their development policies and strategies, and coordinate the development measures. • Alignment: Donors align their aid with national development strategies, institutions and procedures. • Harmonisation: Donor countries coordinate their activities and ensure that they are transparent and effective. 2.1 Background and Context 5 Module 1: Result Based Project Cycle Management • Managing for development results (MfDR): Resources are managed and decision-making processes improved to achieve development results. • Mutual accountability: Donors and partners are accountable for development results. Actors in international development have been called upon to put the principles of the Paris Declaration into practice. For project management, this means that the principles of managing aid for results must be applied throughout the entire project cycle. 2.2 Key Concepts of Managing for Development Results The ‘Paris Declaration on Aid Effectiveness’ seeks to improve the effectiveness of development aid at various levels, and commits donor and recipient countries to: Development projects are bundles of activities that are oriented towards achieving an objective. Projects usually intend to solve specific problems or to improve unsatisfactory situations. Many of them have an innovative character and nearly all of them contain a capacity-building component. Management for Development Results means that the delivery of project services is oriented towards bringing about developmentally relevant changes. But attributing results to the performance of a specific project is not always easy. It requires the use of a logical model that defines the causeeffect hypotheses between the inputs and activities of a project on one hand and the outputs, outcomes and impact on the other hand. As no project is an island, but is put into practice in a concrete environment, factors other than the project activities have an influence on the results. The following diagram illustrates the relationship between planning and implementation as described in the logic model used by SDC. 6 2.2 Key Concepts of Managing for Development Results Module 1: Result Based Project Cycle Management Planning starts at the highest level of objectives and it describes step-bystep, by establishing a chain of IF-THEN relationships, how the project intends to bring about the changes at the different levels and how these changes contribute to improvements at the goal level. Planning and implementation of a project can also be understood as an experiential learning spiral: plan – do – reflect – re-plan – do – reflect. When we assess a project planning or evaluate the performance of a project, we typically use the following DAC criteria, which to some extent describe the relation-ships between the different levels of objectives and between outputs and activities: Relevance indicates the extent to which the objectives of a project/ programme are consistent with the beneficiaries’ needs, country needs, 2.2 Key Concepts of Managing for Development Results 7 Module 1: Result Based Project Cycle Management global priorities and partners’ and donors’ priorities: Activities and outputs vs intended impact. Efficiency is a measure of how economical resources/inputs (funds, expertise, time, etc.) are converted into outputs: Activities vs output/ outcome. Effectiveness indicates the extent to which a project’s objectives were achieved, taking into account their relative importance: Achieved vs planned outcomes and outputs. Sustainability is the continuation of benefits from a development intervention after major development assistance has been completed. Impact is the positive and negative long-term changes produced by a development intervention, directly or indirectly, intended or unintended. 2.3 Components of Managing for Development Results The following illustration summarises the key components of MfDR. Focus on the development goals of partners and partner countries: The starting point of management for results is a deliberate focus on the development goals of the partners and partner countries. The frame of reference is given by targets of national SDGs, national development plans (PRSP - Poverty Reduction Strategy Paper), sector development policies, etc. Coherence with the cooperation strategy of donor: The SDC’s cooperation strategy (country level) and NGO country programmes aim at ‘harmonisation and alignment’ with national and international development goals and form the frame of reference for the results-oriented management of individual projects. Humanitarian aid agencies adapt their work in the fields of prevention, emergency aid, reconstruction and advocacy to the 8 2.3 Components of Managing for Development Results Module 1: Result Based Project Cycle Management goals and needs of partner countries and of other actors within the development community. Planning for Results Planning is the process through which goals and objectives of a project are set, partners identified, inputs figured out, activities specified and scheduled, and monitoring mechanisms defined, so that the expected outputs and outcomes might be achieved in a timely manner. (DAC-OECD Glossary of Key Terms in Evaluation and Results Based Management) Hierarchy of objectives, logic model: Use of a logic model that presents the hypothetical causal relations between performance (activities and outputs) 2.3 Components of Managing for Development Results 9 Module 1: Result Based Project Cycle Management and results at outcome and impact level. This is also called the results chain or results framework. Indicators, target values: Setting of objectively verifiable indicators for outputs, outcomes and impact, and as well as defining measurable target values and baseline data. Monitoring and evaluation plan: Defining the tasks, methodologies, deadlines and responsibilities for monitoring and evaluation. Results-based Monitoring and Evaluation Monitoring is a continuous observation function that uses systematic collection of relevant and selected data to provide management and the main stakeholders of a project with indicators of the extent of progress and achievement of objectives as well as the process and impact. Evaluation is the assessment, as systematic and objective as possible, of an on-going or completed project, its design, implementation and results. The aim is to determine the relevance and fulfilment of development objectives, efficiency, effectiveness, impact and sustainability. Continuous monitoring of performance and results, periodic evaluation: continuous data collection using the performance and effect indicators; detailed analysis through evaluation. Systematic checking of cause-effect hypotheses: verification of the hypotheses upon which the logic model is based using appropriate methods. Assessment of monitoring and evaluation results: analysis of monitoring and evaluation results; formulation of lessons learnt and recommendations for the following planning period. Integration of insights gained from monitoring and evaluation: Lessons learned, recommendation for future planning. 10 2.3 Components of Managing for Development Results Module 1: Result Based Project Cycle Management Results for Learning, Decision-making and Accountability Results-oriented reporting: Focus on results (outputs and outcomes) without losing sight of impact hypotheses. Use of results for steering: How well a project performs can be perceived by the outcomes it produces and the impact it has. If, for instance, the monitoring data indicate unsatisfactory performance, steering decisions are required. 2.4 Core Values and Cross-cutting Issues Alongside the focus on the achievement of the defined results and effects, the projects are expected to adopt working processes and communication patterns that convey certain fundamental values and produce or reinforce positive secondary effects such as: • Build up stakeholders’ ownership of the project’s goals through appropriate forms of participation in all phases of project management cycle. • Empower poor and marginalised population groups (beneficiaries) to participate in development and political decision-making. Empowerment Beneficiary Assessment • Contribute to better governance in the partner country, to gender mainstreaming as well as to taking better account of the environment. Complex competencies like problem solving and participation are best learned by doing and by modelling. Empowerment is a question of individual and group learning, often combined with structural changes. Workshops on gender mainstreaming and environmental awareness will have little effect in 2.4 Core Values and Cross-cutting Issues 11 Module 1: Result Based Project Cycle Management projects that do not allocate resources for gender issues and environmental concerns. Capacity development is a part of most projects. With regard to ResultsBased Management this can be done at different levels with specific purposes: • Human Resource Development: Train own staff and the staff of partner organisations to become more effective regarding MfDR. • Organisational Development: Streamline own strategies and processes as well as those of partner organisations towards effectiveness. • Networks and Cooperation Systems: Encourage partners to learn from each other and to join forces in order to increase effectiveness. • Policy Dialogue: Empower partners and their networks to challenge governments and administrations regarding the effects of their policies on the poor. 12 2.4 Core Values and Cross-cutting Issues Module 1: Result Based Project Cycle Management 3 Project Cycle Management for Results “All the flowers of all the tomorrows are in the seeds of today.” Chinese proverb Project Cycle Management is the term that describes the management activities and decision-making procedures used during the life cycle of a project. Planning, monitoring and evaluation are means to enhance and assure that the project will produce the best possible effects or increase effects. PCM must ensure that: • The project is relevant in the life of the target group and feasible with the available resources, the capabilities of the executing partners (international and national) and the limitation of the project environment. • The project matches and supports the programmatic framework of the partners. • The roles and competencies inside and outside the project are clearly defined. • The project remains on track regarding intended outcomes and impact. • The project decisions are made based on concrete data or other comprehensible evidence. • The established processes and procedures increase transparency and reduce uncertainty and arbitrariness. 3 Project Cycle Management for Results 13 Module 1: Result Based Project Cycle Management • The effects and their causes are monitored and assessed systematically. • The project is likely to be sustainable after project end. “Everything should be made as simple as possible, but not simpler.” Albert Einstein 14 3 Project Cycle Management for Results Module 1: Result Based Project Cycle Management In project cycle management communication is of utmost importance and P. Watzlawick’s first axiom of communication is especially true: “We cannot not communicate.” Firstly, many decisions are made jointly, and secondly, to manage also means to inform others about these decisions – and to make them happen. Due to the distances involved and in order to assure traceability, a large part of the communication is in the written form. In this module, we limit ourselves to the PCM system of SDC at project level. Correspondingly, at country level the PCM system of SDC consists of the Cooperation Strategy, the Monitoring of the Country Strategy, the Annual Reporting and the Evaluation of Country Strategies. 3.1 The two Project Cycles “Those who plan do better than those who do not plan even though they rarely stick to their plan.” Winston Churchill Most projects have a duration of several years and are implemented in phases. For practical steering purposes SDC applies two management or steering cycles: 1. The PCM of the project phase consists of phase planning, implementation, evaluation and end of phase/completion reporting. 2. The PCM for each project year consists of the yearly planning, the execution of the planned activities, the monitoring and the reporting. To make the analogy of managing projects to driving a car, in both, steering encounters many challenges. We are constantly forced to make decisions and act accordingly. If you don’t know where to go, you might end up anywhere (need for planning). If you don’t care where you are going, you might be on the way to anywhere (need for monitoring). If you don’t check where you are 3.1 The two Project Cycles 15 Module 1: Result Based Project Cycle Management on arrival, you might find yourself in the middle of nowhere (need for evaluation). Many agencies and partner organisations have agreed to apply a system of key documents for each stage of the two PCM cycles. The following table provides an overview of documents used by SDC: 16 3.1 The two Project Cycles Module 1: Result Based Project Cycle Management Inside these documents PCM defines the following core components for each stage: • Management tasks: processes, methods, responsibilities • Actors and stakeholder: implementing organisation, partners, donors, target groups • Guidelines and quality standards: in-house rules and guidelines, as well as reference documents from international organisations PCM is organisation-specific. Each organisation defines the core elements of its PCM system according to its own needs and requirements. Despite all the differences there is a certain consistency in the way different organisations in the field of international development organise their project and programme cycle management. The international development cooperation increasingly engages in fragile countries and regions. According to the definition of OECD “a state is fragile when it is unable or unwilling to perform the functions necessary for poverty reduction, the promotion of development, protection of the population and the observance of human rights“. Fragility, poverty and violence thus form a 3.1 The two Project Cycles 17 Module 1: Result Based Project Cycle Management vicious circle: conflicts often escalate, when state structures are weak and it is no longer possible to guarantee basic social, economic and legal services or security. Fragility has strong implications on Project Cycle Management, because of the reduced predictability of what is going to happen. This does not mean that planning should be done with fewer rigors, but calls for thinking in scenarios and for handling project implementation in a flexible manner. In fragile contexts an earnest risk assessment is even more important – and of course a careful risk management during implementation. Help or Hindurance 3.2 Participatory Approaches to Planning Development and Change Change is making or becoming different and as such change is a neutral term. Development is change in an intended direction – change for the better. Planning development means, firstly, agreeing on the direction or even the end point of the change, and secondly, defining actions in order to make this particular change happen. Therefore, being effective in development has a twofold meaning: To achieve the intended change for the better and to be the cause of that change. Real life is complex and dynamic. It consists of an infinite number of elements (people, things, structures, etc.) that interact and influence each other in many ways. Unless we “simplify life” by reducing this complexity, it is impossible to develop, discuss and agree on ideas about development and change. And there is a second difficulty: Planning change means creating and agreeing on an idea or “mental image” about something that still does not exist but hopefully will come into being. Agreeing on what the situation looks like at present, is difficult. Finding a shared vision of the future may be even more challenging. 18 3.2 Participatory Approaches to Planning Development and Change Module 1: Result Based Project Cycle Management “A goal without a plan is just a wish.” Antoine de Saint-Exupery Most development projects are considered as investments that contribute (at the minimum) to the solution of a problem. A problem can be defined as the gap between WHAT IS and WHAT SHOULD BE. Most people start with the analysis of deficits. However, sometimes a perceived opportunity is the starting point. Either way, only after having agreed on a description of the problem at present and what the situation should look like after the completion of the project are we able to define a strategy for getting there. In the field of international development, specific methods and approaches are used. Many of them have been developed for the particular needs of development cooperation. In this chapter we briefly introduce and discuss three participatory and results-based or outcome-oriented planning approaches: 1. Logical Framework Approach 2. Theory of Change 3. Outcome Mapping 3.2 Participatory Approaches to Planning Development and Change 19 Module 1: Result Based Project Cycle Management 1. Logical Framework Approach (LFA) In 1969, USAID first used the Logical Framework Approach in international development aid. Over the years it has established itself as a standard in international development circles. The LFA essentially involves the development of a strategy for interventions based on the principle of a chain of cause-effect hypothesis: inputs → activities → outputs → outcome → impact. “Plans are nothing; planning is everything.” Dwight D. Eisenhower 20 3.2 Participatory Approaches to Planning Development and Change Module 1: Result Based Project Cycle Management The construction of the result chain(s) usually starts with agreeing on the outcomes. In the sense of “reversed engineering”, we discuss the causeeffect relations backwards (or down) to the activities and required inputs. As we act in complex social systems, assumptions and risks may play a role at each level. We analyse their influence on each chain link and discuss possible mitigation strategies. As in other approaches, the intervention logic is not complete without well-defined performance indicators at each level. The LFA approach is also used in the public sector as part of results-oriented public management. As LFA is the standard approach of SDC, module 2 deals in detail with this planning process. 2. Theory of Change Theory of Change (TOC) is an approach first developed in the 1980’s by evaluators who did not only want to measure to what extent intended change had taken place, but also how change had happened or why it had not happened as expected. In the 1990, Aspen Institute Roundtable on Community Change, ActKnowledge, further developed it as a tool for participatory planning and management of community projects in the USA. A TOC describes how the partners think that their project will bring about the desired results. On a “pathway of change” it depicts the causal logic of the entire project and each particular intervention. In the planning process they do a “backwards mapping” starting with the agreed upon long-term goal. In a second step the participants identify the conditions in terms of outcomes that must be given or created to meet this goal(s). Then they define the pre-conditions and the pre-pre-conditions etc. in the sense of cause-effect relationships. Essential elements of the pathway of change are the assumptions about the change process. Assumptions can be external factors that must hold true as well as rationale for specific causal links. When all important assumptions are made explicit, we get a robust “outcome framework”. 3.2 Participatory Approaches to Planning Development and Change 21 Module 1: Result Based Project Cycle Management TOC uses detailed performance indicators with four components: Population (who/ what to reach), target (how many), threshold (to what extent) and timeline (by when). After finalising the “outcome framework”, which is a graphical representation of the project, the pathways of change are summarised in full sentences, showing how, for whom and why the project will make a difference. The purpose of this so-called “narrative” is to quickly convey the major elements of the theory of change to others and to demonstrate how it works as a whole. 22 3.2 Participatory Approaches to Planning Development and Change Module 1: Result Based Project Cycle Management 3. Outcome Mapping (OM) In 2001, the International Development Research Centre, Canada (IDRC) published its planning approach called ‘Outcome Mapping’ (OM). In OM, it is very essential to make a clear distinction between the project, the “boundary partners” who the project supports and directly works with, and the target group(s). OM focuses on the behaviour of the boundary partners and defines expected outcomes (“outcome challenges”). These expected outcomes are defined as behaviour changes of boundary partners resulting from the services provided by the project (external change agent). These changes in behaviour in turn lead to changes in the situation of the target groups (development results). The external change agent supports the boundary partners through capacity building measures, networking with strategic partners and provision of resources. It does this based on a strategy map, which is agreed upon with boundary partners. This focus on partners makes it easy to clarify the roles, responsibilities and division of work between the external ‘change agents’ (e.g. donors, development agencies, projects) and the local actors (‘boundary partners’). 3.2 Participatory Approaches to Planning Development and Change 23 Module 1: Result Based Project Cycle Management 3.3 Logical Framework Approach versus Theory of Change versus Outcome Mapping The LFA is the standard management tool of SDC for planning, monitoring and evaluating international development projects. Nevertheless, the insertion of certain elements of OM and TOC in the planning process is encouraged. All three approaches have an explicit focus on results and change and all of them offer all the required elements for the entire project cycle management. However, some of the underlying principles are based upon different perceptions of development and social change. 24 pping Module 1: Result Based Project Cycle Management pping 25 Module 1: Result Based Project Cycle Management 26 pping
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