Integrated Safety
Management (ISM) and
Public Involvement
A Tool to Build Public Trust With
ES&H Management Accountability
Roger Briggs, MPH, CIH, U.S. Dept. of Energy, Richland, WA
Lori Ramonas, Ph.D., Nuvotec, Inc., Richland, WA
May 22, 2000
AIHCE Orlando May 20-25, 2000
1
Vision Statement
• To improve worker and public trust in
Department of Energy operations
• To develop meaningful opportunities for
public and worker involvement in ES&H
management
2
Goal and Objective

Test a best industry practice for public
and worker involvement in ES&H
management
 Conduct a Management System
Verification (MSV®) of a Hanford
facility
 Use MSV® to supplement and sustain
established DOE practices for Integrated
Safety Management verification
3
Today’s Situation

Integrated Safety Management (ISM) is
the DOE’s gold standard for doing work
safely
 By Sept 2000, all DOE facilities will be
verified ISM compliant
 Processes for verifying and sustaining
ISM are being developed
4
Role Of A Management System
ESH Programs
Safety
Chemical Safety
Industrial Hygiene
Nuclear Safety
Pollution Prevention
Medical Surveillance
Emergency Response
Training
5
Integrated Work and ES&H
Management System
DOE
Contractor
Leadership
Contract
Mission Requirements
Define Scope of
Work
Management
Review
Measurement
Work Output
Planning
Identify
Hazards &
Requirements
Analyze Hazards
&
Develop Controls
Implementation
6
The Five Core Integrated Safety
Management System Functions
7
Guiding Principles for an Integrated
Safety Management System (ISMS)
8
MSV® Relationship to ISM
 The
ISM analogy for the Chemical
Manufacturing Association (CMA) is
the Responsible Care® Initiative
established in 1988.
 MSV® is CMA’s verification approach
under Responsible Care® and is the
analog to the process DOE uses to
verify ISM.
9
“Value Added” ISM
Enhancement Aspects of
Responsible Care®
 Long-term
senior management
commitment to and involvement with
ES&H
 Individual accountability for ES&H
 A systems approach towards evaluation
 Proactive public involvement
10
What Is MSV®?
Management Systems Verification
A commercial sector “best practice” for
evaluating integrated ES&H
management systems
 Developed by the Chemical
Manufacturers Association (CMA)
 Based on six years of accumulated
experience with more than 50 chemical
companies

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Desired Benefits
 Make
ISM verification process more
effective
 Improve preparations for ISM
verification
 Enhance internal self-assessment
efforts
 Benchmark with accumulated
industry experience
12
ISM VERIFICATION
ENHANCEMENT REVIEW
PROJECT

What: use the MSV® process prior to a
facility ISM verification
 Why: test MSV® as a DOE tool to verify
contractor readiness for ISM verification
 Who: Panel to Panel
 Where: Plutonium Finishing Plant (PFP)
Facility
 When: Dec 6-9, 1999
13
Plutonium Finishing Plant (PFP)
Plutonium Finishing Plant Complex, 1949
14
ISMS Verification Enhancement
Review Project: The Process
 Panel
to panel dialogue
 Review panel includes worker &
member of the public
 Lines of inquiry
 Results:
http://www.hanford.gov/docs/rl2000-13/index.html
15
PANEL INTERVIEW
QUESTIONS
 Management
involvement and
accountability
 Stakeholder communication and
involvement
 Other
16
PANEL INTERVIEW
QUESTIONS
 Management
involvement and
accountability
 Stakeholder communication and
involvement
 Other
17
ISMS Verification Enhancement
Review Project: Preliminary
Results

Panel to panel review approach was
rated very to highly favorable
 Both public and worker participants
viewed as positive and important to
the review process
 The review process was seen as a
useful methodology for testing the
readiness of facilities for ISM
verification
18
PFP Strengths








Use of multi-disciplinary work teams
Multiple tools to plan and integrate work
Senior management presence and access
Worker involvement institutionalized
Management encourages self-reporting
Multiple internal communication methods
Individualized project work team goals
Facility-wide safety management goals
19
PFP Opportunities for Improvement

Enhance external communications on
ISM
 Institutionalize performance agreements,
incentives to sustain ISM
 Strengthen feedback loops
 Fine tune the use of work planning tools
 Formalize good practices
20
MSV® Lessons Learned
 Worker panel
 Worker questions
 General
panel composition
 Organizational change
 Recommendations for immediate
future
21
ISMS Verification Enhancement
Review Project: Conclusions

Use MSV® process in ISM verification to
provide both public and worker
involvement opportunities
 Use MSV® process as a DOE tool for
facility ISM verification readiness
 Use MSV® as a cost-effective process to
measure periodic status of ISM
implementation
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