Business Case for Projects and
Programs
Project and/or Program Name
Table of Contents
INSTRUCTIONS FOR COMPLETING THE BUSINESS CASE: ................................. 3
CONTACT INFORMATION ............................................................................... 3
NEED, PROBLEM OR OPPORTUNITY STATEMENT ........................................... 3
PROJECT/PROGRAM STAKEHOLDERS ............................................................. 4
APPROACH & ANTICIPATED DELIVERABLES .................................................... 4
Strategic Alignment to the NE LHIN Integrated Health Services Plan and Provincial
Priorities................................................................................................................................. 4
Anticipated Goals and Deliverables ....................................................................................... 5
HIGH LEVEL SCHEDULE ................................................................................... 6
Options .................................................................................................................................. 6
Recommendation .................................................................................................................. 7
HIGH LEVEL COST ESTIMATES ......................................................................... 7
POTENTIAL PROJECT/PROGRAM RISKS .......................................................... 8
BUSINESS CASE SUPPLEMENTARY SCHEDULE ................................................. 8
ACCEPTANCE & SIGN-OFF............................................................................... 8
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Instructions For Completing The Business Case:
1. Complete all sections of the Business Case.
2. In the “Footnote” area, please ensure the Project/Program Name and Version # is complete.
How? Hover your mouse over the “Project/Program Name” and “Version #”, then double click.
Make your edits and then exit the Footnote area. Make sure the information is on all pages.
3. Under each Heading is a set of instructions that are in italics. Please delete the instructions
that are in italics once you have completed the section.
4. Ensure that you complete the “Business Case Supplementary Schedule” section. This
document, once complete may be embedded within the Business Case or sent as an
attachment to your NE LHIN Officer with the Business Case.
5. Once your Business Case is complete, please ensure that the Table of Contents is current.
How? Right click over top of the ‘Table of Contents’. Then select “Update Field.” Then select
“Update Page Numbers Only.”
6. Please delete these instructions once your Business Case is complete.
Contact Information
Contact Information
LHIN Staff:
Health Service Provider Name:
HSP Contact:
Sector:
Completed by:
Organization:
Email:
Phone Number:
Submitted to:
Date Submitted:
Need, Problem or Opportunity Statement
The background analysis and discussion with the HSP should have helped you identify a need,
problem and opportunity that should be addressed. Use specific numbers (e.g. 10% drop in client
satisfaction) whenever possible. Please identify if this opportunity addresses a regional or local issue. If
it addresses a regional area, please identify what districts or communities it impacts?
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Project/Program Stakeholders
Is this project/program carried out in partnership with other groups/organizations? Are there
dependencies with other initiatives or projects/programs? If yes, identify your partners below. These will
be key groups to work with. Please append any documentation supporting this
initiative/project/program.
Stakeholder
Reason For Involvement/Need
Was the
Stakeholder
identified
consulted?
Yes or No
Is your organization and/or community part of a Health Link? If yes, is your project/program
supported by your Health Link?
Does the district planning table support the project/program proposal?
Approach & Anticipated Deliverables
Strategic Alignment to the NE LHIN Integrated Health Services
Plan and Provincial Priorities
Provide an indication of the strategic importance by describing the linkages to the Integrated Health
Service Plan and any emerging Ontario government/ministry priorities or other organizational
strategies.
IHSP Priority
Need more information?
Go to:
http://www.nelhin.on.ca/goalsandachievements.aspx
Increase Primary Care Coordination
Please describe how this proposed
project/program advances the IHSP priorities?
Enhance Care Coordination and Transitions to
Improve the Patient Experience
Make Mental Health and Substance Abuse
Treatment Services More Accessible
Target the Needs of Culturally Diverse
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Population Groups
Other Ontario government priorities?
Strategic Alignment to the NE LHIN Ministry-LHIN Performance
Agreements (MLPA) Indicators
How will this project/program advance the MLPA indicators?
The MLPA is an agreement between the LHIN and the Ministry that outlines roles and responsibilities
of each, including performance obligations for the local health system. In the spirit of transparency and
accountability, the NE LHIN posts these targets and our achievements each quarter. Need more
information: http://www.nelhin.on.ca/accountability/performance.aspx
Anticipated Goals and Deliverables
Provide the details of what this initiative aims to accomplish by listing its specific goals and deliverables.
State the goals in terms of high-level outcomes to be achieved (desired end-state of the initiative.
SMART –specific, measurable, attainable, realistic, timeframe). Identify specific deliverables for each
goal listed. (This information will be copied/used in the Project Charter.)
Goals
Deliverables
List all goals to be achieved by the
project/program.
For each goal, list specific deliverables that will signify
achievement of goal when finished.
1.
A.
B.
C.
2.
A.
B.
C.
3.
A.
B.
C.
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High Level Schedule
Identify when the project/program will take place. Indicate the major milestones or deliverables in the
project. Provide a preliminary estimate for the duration on the project/program by indicating expected
start and finish dates. Insert a mark “X” in the weeks when you expect the task will run. Please adjust
the W1, W2 etc to reflect your program/project, for example it may be more appropriate to show M1
(month 1) etc.
Major
Expected Duration
(Insert anticipated dates for start of weeks e.g. 9/13)
Milestones or
Deliverables
W1
W2
W3
W4
W5
W6
W7
W8
W9
W10
W11
W12
Project/Program
Kick Off
Milestone or
Deliverable 1
Milestone or
Deliverable 2
Milestone or
Deliverable 3
Milestone or
Deliverable 4
Milestone or
Deliverable 5
Project/Program
Close-Out
Total Project/
Program
Duration
(estimate)
Options
Are you presenting one or more options for the LHIN to consider? What are the options that
will be looked at? Is there one option that is favoured?
1. Option 1
2. Option 2
3. Option 3
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Recommendation
Outline the option that is favoured.
High Level Cost Estimates
Project Funding Request
LHIN Funding Dollar Value
LHIN Funding Percentage
Base or One-Time
Estimated on-going (post
implementation) annual
costs
What is the sustainment
plan? What is the funding
source for sustainment?
Total Non-LHIN Funding
Dollar Value
Total Non-LHIN Funding
Percentage
Non-LHIN Funding
Source(s) Description
Amount
$
Historical Funding
Has the LHIN provided any prior funding, for the same or similar
services, in the last 24 months?
Base Funding
Additional Funding
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Potential Project/Program Risks
Please list and provide a brief description of all potential risks. Please consider risks that may occur in:
Scope, Schedule, Budget, People, Solution, Standards, Privacy, Adoption, Legislation, Capital, Impact,
Equity etc.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Business Case Supplementary Schedule
Please complete the Business Case Supplementary Schedule click here Once it is completed, you
may insert the document here, or send it as an attachment along with the Business Case
Acceptance & Sign-Off
Identify the decision making body that will approve/reject this project/program. Obtain the appropriate
signatures.
Prepared By:
Name Name
Date
Name & Title
Signature
Date
Approved By:
Name Name
Date
Name & Title
LHIN Staff Comments
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Signature
Date
Decision-making framework
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
APPROVED

DECLINED
LHIN CEO Comments
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