Mr. Scott E. Simpson
Chief Operating Officer
1
Milestones
2
It’s Called “Mapping The Track”
3
High Powered Successes
4
ItConclusion
Takes A Team
1950
Darlington Raceway becomes
NASCAR’s first
superspeedway
February 15, 1948
NASCAR runs its first
race in Daytona
1948
1947
2009
NASCAR inks multi-year
Teams will run entire
CBS Sports broadcasts
partnerships
with
FOX,
NBC,
schedule with
portions of its first live
and Turner Sports.
Car of Tomorrow
NASCAR event.
April 30, 1987
2003
Fastest time in NASCAR history,
June 13, 1954
NASCAR’s $10M Research and
212.809 mph, set by Bill Elliot at
NASCAR holds the first Grand
Development is unveiled outside
Talladega.
National series road race
of Charlotte, NC
1950
1954
1959
1947
“Big Bill” France, Sr.
organizes a meeting
and NASCAR is born.
November 11, 1999
January 31, 1960
February 22. 1959
The first Daytona 500 is held
and the NASCAR
superspeedway era begins.
1960
1987
1971
1999
1989
2003
2001
1971
September 25, 2001
R.J. Reynolds becomes
NASCAR’s first major series
sponsor.
NASCAR Radio debuts on XM
Satellite Radio as the first 24-hr
single sport radio station.
1989
Every race in the NASCAR Cup
Series is televised.
2009
2007
2007
NASCAR’s
Car of Tomorrow
debuts.
October 1991
DeCA activation –
4 different Services’
systems & cultures
lashed together
1989
Jones Commission
Study
Consolidation across
Services
FY
‘89
Sales ($B)
FY
‘92
6.16
FY
‘93
5.94
2000
1994/1997
Hay Group Study &
CREST Team –
Established Zone Managers
& MBU
FY
FY
‘96
‘97
FY
‘05
FY
’06
5.24
5.42
*
29.2%
32.1%
>30.0%
32%
1.02
1.12
1.17
1.20
Budget ($B)
1.03
1.25
.98
.97
*
*
4.38
4.47
4 Regions, 2 Area
Offices
(3 CONUS, 1
OCONUS)
313 Stores
Commissary Customer Service Scores (CCSS) prior to FY 2000 are based
on a different model and scale than current scores. Actual Scores: 87.55,
88.32
* Figures are not available for these fiscal years.
FY
‘04
5.24
29.7%
7 Regions
(6 CONUS, 1
OCONUS)
412 Stores
FY
‘00
5.03
*
7 Regions
(6 CONUS, 1
OCONUS)
362 Stores
Restructured/reengineered all
above store processes
achieving increased
effectiveness and efficiencies
5.13
23.4%
22 Regions
All military
Services
424 Stores
2005-2006
5.25
Savings
CCSS
Eliminated 2 area offices
and implemented
the business area
concept
4.23
4 Regions
(3 CONUS, 1
OCONUS)
290 Stores
4.47
3 Regions
(2 CONUS, 1
OCONUS)
275 Stores
4.55
3 Regions
(2 CONUS, 1
OCONUS)
269 Stores
4.61
Less than 263
Stores…?
Coordination
Focus
Communication
Strategize
“Mapping
The Track”
Title
Responsiveness
Agility
• Improved Categories
• Perishable Roadshows
• Produce Acquisition
• Organics
• Dollar Days, Case Lot sales, Club Packs
• Health & Wellness
• Virtual Commissary
• Outreach
• DoD Approved Food Sources
• Identity Protection
• 100% Employee Screening
• Workforce of the Future
• Spouse & Family Hiring
• CSDP/Intern/Academic Degree
• Enhanced IG Checklist/Visits
• Store of the Future
• CARTS/SCOs
• IT Replacement
• Kiosks
• Virtual Commissary
• Commissaries.com
• Contract Resolution
• IT Replacement
• Financial Audit
• Internal Controls
• Fostering Partnerships
• Lightning quick responsiveness
• Physical strength to stay the course
• Agility to maneuver under constantly
changing conditions
• Calm under pressure—even when
winning is on the line!
• Coordination
• Ability to remain focused—when the
customers are on their feet and the
groceries are zooming by!