The Effects of Adding a MobileCompatible Design to the American Life Panel Vera Toepoel, Utrecht University Alerk Amin, RAND Corporation Peter Lugtig, Utrecht University RAND American Life Panel • Nationally representative sample • Internet surveys • Provide computers / internet access to those who don’t have it • Link responses to over 400 past surveys • English / Spanish Slide 2 ALP Summer 2014 • ~5000 respondents • “Desktop Only” web interface for surveys Slide 3 ALP Fall 2014 • Panel Refreshment • Mid-Term Election Study • Mobile-Compatible Interface Slide 4 Panel Refreshment • Recruit ~900 new respondents • Recruitment with RDD – Asked to take a web survey – In web survey, asked about interest/consent to join ALP – Added to panel and immediately eligible to be selected for surveys Slide 5 Mid-Term Election Study • A series of surveys leading up to the November 2014 mid-term elections • 6 weekly surveys – 1st survey opened September 28 2014 – 6th survey opened November 5 2014 • Administered to all ALP panel members – Existing members – New RDD sample Slide 6 Mobile-Compatible Interface • New responsive design • Compatible with desktops, phones, tablets Slide 7 Original Interface - Desktop Slide 8 Original Interface - Phone Slide 9 New Interface - Desktop Slide 10 New Interface - Phone Slide 11 Introduction of Mobile Interface Existing panel members sent notification about new interface with some screenshots New RDD sample never saw the “desktop-only” interface Slide 12 Research Questions 1. Has usage of mobiles and tablets changed since introduction of new design? 2. Are there differences in mobile adoption rates between existing panel members and new RDD recruits? 3. Which socio-demographics predict device use? 4. Is there a correlation between device use and voting behavior? Slide 13 Analysis • Track device usage during Mid-Term Election Study – User-Agent Strings to identify device Slide 14 Surveys Survey Field Start Field End # Questions Note 385 April 23 May 27 11 Last desktoponly survey for entire panel 406 September 28 October 04 9 1st mobilecompatible survey in ALP 407 October 05 October 11 6 408 October 12 October 18 6 409 October 19 October 25 6 410 October 26 November 01 6 Last survey before election 411 November 05 November 13 6 Post-election Slide 15 Introduction of New Design – Existing Panel Members 80 70 60 50 385 406 40 30 20 10 0 PC Tablet Smartphone Other Slide 18 Device Usage % PC Tablet Phone Other N PM 73.4 10.2 15.2 1.2 2909 71.8 11.1 16.0 1.1 1799 PM 68.8 10.0 19.4 1.7 1152 New ORC 77.1 13.0 9.9 0.0 647 Wave 385 Wave 406 Total Chi Square Wave 407 Total 42.18*** 73.2 10.2 15.7 .9 1755 PM 70.7 9.6 18.3 1.3 1112 New ORC 77.4 11.3 11.3 0.0 647 Chi Square Wave 408 Total 25.33*** 72.1 10.5 16.4 1.0 1755 Present 69.5 9.5 19.3 1.6 1101 Slide 19 Device Usage for 406 80 70 60 50 Existing New RDD 40 30 20 10 0 PC Tablet Phone Other Slide 20 Existing Panel Members Device Usage Over Time 100% 90% 80% 70% 60% Other Phone Tablet PC 50% 40% 30% 20% 10% 0% 385 406 407 408 409 410 411 Slide 21 Switching Devices Across Waves Surveys % Existing 385-406 406-407 407-408 408-409 409-410 410-411 19.8 10.6 12.2 11.6 11.4 10.9 % New RDD Sample 9.9 9.4 10.5 9.7 12.2 Total Chi Square N 19.8 10.3 11.1 11.2 10.7 11.4 .19 2.82 .45 1.18 .65 1073 1513 1467 1557 1666 1685 Slide 22 Longitudinal Device Use – Existing vs New Panel Members % New RDD Sample Total Always PC % Existing Panel Members 60.8 67.4 63.3 Switch PC-tablet 6.7 7.3 6.9 Switch PC phone 15.3 12.4 14.2 Always tablet 5.1 6.6 5.7 Always phone 12.0 6.3 9.8 N 1187 742 1929 Pearson Chi-Square 23.13, p=.000 Slide 23 Demographic Comparison – Existing vs New Panelmembers % % Existing Panel Members % New RDD Sample Total Chi Square N BornUS White Black Hispanic Male Separated Never Married 86.3 69.2 14.4 28.1 38.1 21.8 21.9 92.6 85.2 8.4 4.8 48.3 22.6 18.1 87.5 72.3 13.2 23.5 40.1 22.0 21.2 26.17*** 92.24*** 22.42*** 215.99*** 30.97*** .26 6.13** 4543 Edu low Edu high Income low Income high hhsize>2 work 27.7 31.3 18.5 19.4 22.6 58.6 11.1 55.2 7.6 37.8 12.9 55.8 24.4 36.0 16.4 23.0 20.7 58.0 106.95*** 177.28*** 62.06*** 137.34*** 41.34*** 2.32 Slide 25 Nominal Regression Device Use Over Six Waves With Demographics - Always PC Is Reference B Switch PC-tablet Switch PC-phone Always tablet Always phone Intercept 1.78 .26 .23 2.24** Age/10 -.01 -.54*** -.19** -.71*** Born US .38 -.01 .17 .41 White .22 .29 -.02 -.01 Black .83* .69* .79* 1.04*** Hispanic .71** .42*** .99*** .88*** Male -.40** -.18** -.45** -.17 Separated -.50* -.07 -.56** -.01 Never Married -.67* -.38* -.09 -.54* Edu low -.36 -.09 .15 .14 Edu high .28 -.26* -.24 -.56** Income low -.17 -.05 .25 .21 Income high .44** .22 .04 -.44 hhsize>2 .29 .07 .14 .34 work .17 .36* -.45* .06 -.06 .61** .003 New RDD Sample .004 Slide 26 Voting Behavior in 2014 House Elections Always PC Republica 70.6 n Democrat 73.4 Other 73.4 Switch Switch Always PC-tablet PC-phone tablet 8.4 10.4 4.6 Always phone 6.0 7.0 1.6 4.0 6.3 11.2 15.6 4.3 3.1 No significant differences Chi-square= 10.37, p=.22 Slide 30 Conclusions • New design led some existing panel members to switch from PC to phones • Tablet usage did not change • Overall usage switched during introduction, then remained steady – About 10% “churn” each wave • Device not correlated to voting behavior Slide 31 Socio-Demographic Conclusions More Likely to Use Mobile • Young Less Likely to Use Mobile • Male • Black or Hispanic • Single • Working (switch PC-phone) • Higher Education Level • Working (tablet) Slide 32 Thank You [email protected] [email protected] [email protected] Slide 33 Doing Surveys Online 20% DISCOUNT Vera Toepoel - Utrecht University • October 2014 • £25.99 £20.75 This book helps students and researchers in identifying • ISBN: 978-1-44624-967-3 possible strategies to make the best use of online surveys, providing pro’s and con’s, and do’s and don’ts for each strategy. It also explores the latest opportunities and developments that have arisen in the field of online surveys, including using social networks, and provides expert guidance and examples of best practice throughout. Enter DISCOUNT CODE UK15CF31 at sagepub.co.uk or visit the SAGE stand to order Offer valid till 31/12/2015 and cannot be used in conjunction with another offer. Los Angeles | London | New Delhi | Singapore | Washington DC Slide 34
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