Cultural Orientation Training – Template
Complete the worksheet by describing your cultural orientation training
Strategic Goals
McDonald’s global planned objectives are to
identify cultural tendencies, customer
Identify the international organization’s strategic goals
requirements, rivalry, as well as revolutionary
and explain how cultural dynamics might affect those
technologies to keep the business share of the
goals.
market. By serving global locations just like China
Preparation
and France, the social dynamics might impact the
organization's objectives later on in case the
McDonald’s intends to open up new cafes in
various social locations.
Cultural Awareness Goals
McDonald’s social consciousness objective is to
have a training center in each and every country
Specify the goals of the organization’s cultural
as a way to provide the potential administrators or
awareness plan and explain how meeting each goal
franchisee the fundamental trainings of the
will facilitate communication and cooperation between procedure as well as management training.
the American team and its counterparts.
McDonald’s knows the social differences and this
is the reason why providing simple and easy
management training will assist each administrator
or franchisee communicates between the
American team and its counterparts. McDonald's
knows that each global place must be a good
reflection on the place the business is serving.
Current State
For instance
Write 8–10 Likert-scale questions designed to assess
I think most experts in my field have the exact
the employees’ current state of cultural awareness
same fundamental moral values. 1 2 3 4 5
and tolerance.
(Choose 1 for strongly agree and 5 for strongly
disagree.)
1. I have the capability to regard other
traditions as well as their morals. 1 2 3 4
5
2. I have the capability to perceive what other
social individuals are considering and
responsive to their issues.
1 2 3 4 5
3. I have the capability to research a tradition
and her or his routines for knowledge. 1 2
3 4 5
4. After getting additional knowledge of a
tradition, I have the capability to use my
abilities through communication
5. and interaction. 1 2 3 4 5
6. I have the capability to work with overseas
partners through different interaction
conferences. 1 2 3 4 5
7. I have the capability to adjust to one’s own
social atmosphere. 1 2 3 4 5
8. I have the capability to accept helpful social
criticism. 1 2 3 4 5
9. I have the capability to modify my own
semantic form of words. 1 2 3 4 5
Research
Communicative Styles
Possible clashes depending on different styles of
interaction might contain the oral meaning of yes.
List areas of potential conflict based on differing
A few English speaking countries might translate
styles of communication. Include verbal and
“yes” meaning “maybe” or “I will consider it” rather
nonverbal signals.
than a certain “go ahead” or “that is correct” reply.
Non-verbal signal clashes might contain personal
space, hand or facial expressions. These clashes
are occasionally seen in conferences or greetings.
Business Ethics
Tradition is one possible clash in business morals
since different traditions have different principles
List areas of potential conflict based on differing
of business. The social value differences lies in
ethical values in business.
their system of regulations, professional custom
and organizational customs.
Business culture
The paper and mass media may affect the
interaction and business relationships due to
List areas of difference in behavior and cultural norms
immoral behavior just like: bribery, intentionally
that could affect communication and the business
selling impure items, and accepting banned
relationship.
donations.
Participants
People who must take part in the training program
Training
are the ones who accept the terms and conditions
Identify who should participate in this program and
of the program which might contain traveling.
why. Identify changes to the program that may be
Modifications to the program can include a
necessary depending on the audience.
difference in traditions or rescheduling.
Behavior
Some behaviors may need alteration in the
programs. Behaviors contain hand and facial
Identify which behaviors will be targeted for change in
expressions, oral and non-verbal interactions.
the training program and explain what behavior
Practicing the alterations in behaviors will assist
consistent with the goals of the training program
people out in the field interact with non-American
would look like.
traditions and the other way around.
Exercises
Exercise 1: Self Evaluation
Exercise 2: Create a plan and quantifiable
Formulate several exercises to reinforce the culturally
objectives
appropriate behaviors.
Exercise 3: Include social rules
Exercise 4: Include social policies
Exercise 5: Re-Self Evaluation
Resources
Resources include the utilization of the net from
reparable sites, video training software program,
List resources that can complement either the training
research publications, as well as audio software
program or the overall cultural awareness plan.
program.
Assessment
Following the person has taken all the exams and
performed the required jobs required to finish the
Explain how the Likert-scale questions can be given
program, the person will have the chance to
to employees after they complete the training
respond to questions that will give a efficient and
program and how changes in their scores will reflect
clear understanding of in which the person may
the effectiveness of the training program.
require additional assistance.