Governance and Good Governance Dr.Nasser Ali Ahmed Alakhram, BSc, MPH, PhD. Does these the Main Pillars of Governance? Representative Accountably Participatory Autonomous Transparency Follow the rule of law Fairness Legitimacy Panel Discussion 12345678910- Agree Disagree Modify Add Remove Does these the Main themes of organizing of governance? Leadership Strategy Board oversight and responsibilit ies Communications and Information Organization Structure Design Committee(s) authorities and responbilities Technology Responsibility Delegation Policies and procedures Panel Discussion 12345678910- Agree Disagree Modify Add Remove Presentation Overview Definition of Governance Functions of Governance Governance and structures. Definition of Management Functions of management The Board’s building, structure, characteristics, role and framework. Key success factors for an effective Board. Directorship Competence Map. Barriers to effective governance. Governance in your organization An Practical Example. Good governance definition. Basic features of good governance . Why is good governance important? What is Governance? “The importance of governance lies in its contribution both to business prosperity and to accountability.” Governance “ governance is concerned with holding the balance between economic and social goals and between individual and communal goals…… The aim is to align as nearly as possible the interests of individuals, institution and society.” Sir Adrian Cadbury Corporate Governance Overview, 1999 [World Bank Report] Governance is a mechanism through which boards and directors are able to direct, monitor and supervise the conduct and operation of the institution and its management in a manner that ensures appropriate levels of authority, accountability, stewardship, leadership, direction and control. 7 Definition of Governance Governance concerns the structures, functions, processes, and organizational traditions that have been put in place within the context of a program’s authorizing environment “to ensure that the [institution/program] is run in such a way that it achieves its objectives in an effective and transparent manner. It is the “framework of accountability to users, stakeholders and the wider community, within which organizations take decisions, and lead and control their functions, to achieve their objectives. Functions of Governance Strategic direction: Establishing a vision and a mission for the institution/program, reviewing and approving strategic documents, and establishing operational policies and guidelines. Exercising effective leadership that optimizes the use of the financial, human, social, and technological resources of the institution/program. Continually monitoring the effectiveness of the institution’s/program’s governance arrangements and making changes as needed Functions of Governance (cont…) Management oversight: Monitoring managerial performance and program implementation, appointing key personnel, approving annual budgets and business plans, and overseeing major capital expenditures. Promoting high performance and efficient processes by establishing an appropriate balance between control by the governing body and entrepreneurship by the management unit. Monitoring compliance with all applicable laws and regulations, and with the regulations and procedures of the host organization, as the case may be. Functions of Governance (cont…) Stakeholder participation: Establishing policies for inclusion of stakeholders in programmatic activities. Ensuring adequate consultation, communication, transparency, and disclosure in relation to institution/program stakeholders that are not represented on the governing bodies of the institution/program. Risk management: Establishing a policy for managing risks and monitoring the implementation of the policy. Ensuring that the volume of financial resources is commensurate with the institution’s/program’s needs and that the sources of finance are adequately diversified to mitigate financial shocks. Functions of Governance (cont…) Conflict management: Monitoring and managing the potential conflicts of interest of members of the governing body and staff of the management units. Monitoring and managing conflicting interests among institution/program partners and participants, especially those that arise during the process of institution/program implementation. Audit and evaluation: Ensuring the integrity of the institution’s/program’s accounting and financial reporting systems, including independent audits. Setting evaluation policy, commissioning evaluations in a timely way, and overseeing management uptake and implementation of accepted recommendations. Ensuring that evaluations lead to learning and programmatic enhancement. Governance and structures Accountability Responsibility Transparency Information Governance Structure Definition of Management Management Management concerns the day-to-day operation of the institution/program within the context of the strategies, policies, processes, and procedures that have been established by the governing body. Whereas governance is concerned with “doing the right thing,” management is concerned with “doing things right. Functions of management Program implementation: Managing financial and human resources. Reviewing proposals for inclusion in the portfolio of activities and allocating financial resources among activities. Supervising the implementation of activities. Contracting with implementing or executing agencies to implement individual activities. Ensuring that these agencies are self-monitoring and reporting their progress in a timely way. Functions of management (cont…) Regulatory compliance: Ensuring compliance with all applicable laws and regulations at the international, national, and institutional levels, including the regulations and procedures of the host organization, as the case may be. Being aware of and adhering to these requirements and standards on a day to- day basis. Reviewing and reporting: Taking stock of the overall performance of the portfolio in relation to the institution’s/program’s objectives and strategies. Reporting progress to the governing body, including any adverse effects of the institution’s/program’s activities. Serving the needs of the governing body by preparing strategies, policy statements, etc. Functions of management (cont…) Administrative efficiency: Maintaining a lean administrative cost structure (while recognizing that administrative costs tend to be higher during the launch period of institution/program). Proposing ways to maintain high performance while reducing costs to increase operational effectiveness. Stakeholder communication: Implementing board-approved policies for stakeholder inclusion in programmatic activities. Finding ways to increase the effectiveness of stakeholder participation in all aspects of the institution/program. Functions of management (cont…) Learning: Distilling and discerning lessons from the implementation of activities across the portfolio. Transmitting these lessons to both governing partners and beneficiaries in order to inform policy making and to enhance implementation of activities. Performance assessment: Reviewing the performance of operational staff on a regular basis, as well as the performance of consultants at the end of their assignments. Building Effective Board Governance Defining key board roles Board Chairman Chief Executive Officer Board Directors - executive and non-executive Putting in place board governance arrangements Board Board committees to support decision process Supporting functions to regulate processes Board procedures and rules, e.g. conflicts of interest Delegated authorities for management Ensuring proper oversight and supervision Management reporting and public disclosures Assurance processes and controls 20 Chairman as Leader of the Board Primary role Provide overall leadership to the board Function Principal link between board and CEO/management team Responsible for board agenda and work plan Work with board committee chairmen Involved in selection and induction of new directors Counsel individual directors on their performance Participate in discussions with investors, key stakeholders 21 CEO as Leader of the Institution Primary role Lead the management team, reporting to the board Function Work closely with board chairman Responsible for performance of management team Formulate institution strategy, annual business plan and budget Responsible for institution and financial objectives Formulate major institution policies Ensure continuous improvement in services and products Manage relations with investors, major customers, regulators Responsible for institution’s long-term sustainability 22 Board Structure and Composition Balancing executive and non-exec. participation Ensuring an effective selection process Key personal and professional attributes Skills aligned to strategy and business Also fill board committee requirements, where appropriate Appointed or elected governing board members Size of the governing board Candidates for the governing board Diversity in experience and skill Community connections Diversity in perspective Employees as advisors 23 Benefits of Effective Board Committees Assist the board in its decision making Supports board responsibilities in key areas Brings together non-executives and management Allows detailed discussion on management matters But, filters out operational issues that remain with management And, focuses on strategic decisions required of the board Audit, internal controls and risk Executive compensation and management appointments Governance issues and institution policies Nomination and selection of non-executive directors Others, e.g. health, safety, environment, etc. Defined terms of reference and limitations Generally, no executive powers 24 Characteristics of Effective Governing Boards Passionate belief in the mission Shares a clear vision for the future Has a firm understanding of the charter Focused on results Focused on strategic issues Has a clear understanding of roles and responsibilities Has an appropriate structure, size, and composition Has a clear understanding of the difference between governance and management Maintains a strong relationship with the institution leader Facilitates the mutual support of a strong institution leader who understands charter governance Board’s Role in Strategic Planning Review and approve Understand & challenge assumptions Understand critical success factors Ensure sufficient due diligence Is the plan realistic/achievable? How will success be measured? Monitor performance Board’s Role in Financial Oversight Duty to maintain proper accounting records Periodic reporting of financial position, performance Establishing, monitoring proper internal controls Ensuring proper external controls and audit Skills, knowledge required by directors 27 Board’s Role in Risk Management The board should know about and evaluate the: ↳ Most significant risks facing the institution ↳ Possible effects on shareowners ↳ Institution’s management of a crisis ↳ Importance of stakeholder confidence in the organization ↳ Communications with the investment community The board should ensure that: ↳ Sufficient time is devoted to discuss risk strategy ↳ Appropriate levels of awareness exist throughout the institution ↳ Risk-management processes work effectively ↳ A clear risk-management policy is published 28 Board Governance Framework Board of Directors Institution Secretary Reporting & Disclosure Governance System and Controls Key Areas of Responsibility Board Meetings Board Operations Chairman • Achievement of strategic objectives and value creation • Fulfil responsibilities and duties in law and prescribed functions Strategy Institution Policies & Procedures Board Governance Instruments Monitoring and Evaluation Board Committees Audit Committee Information and Communication Shareholders CEO & Management Remuneration Committee Other Committees Executive Committee Internal Controls & Assurance Combined Assurance Model Internal Audit External Audit Other Assurance Providers Management Source: KPMG 29 Key success factors for an effective Board Outstanding leadership Unquestioned legitimacy and effective power Enlightened definition of function, role and responsibilities Outstanding competence A supportive, functional culture; and Efficient management of function, structure and process From: MAKING BOARDS WORK, Richard Ivey School of Business, University of Western Ontario, Canada Directorship Competence Map Strategic planning & thinking Leadership Directing change Finance Co-op & technology knowledge Market awareness Business know-how Dealing with people Boardroom practice Being a Director Corporate governance Self perception Judgment & decision making Influencing & negotiating Personal development Presentation Managing workload & pressure Interpersonal communication Teamwork Barriers to effective governance Ineffective leadership Lack of sustained commitment to Vision, Mission and Values Unclear definitions of functions, roles and responsibilities Lack of clarity between role of management & Board Lack of mutual trust within Board and between Board and management Barriers to effective governance Imbalance of skills/competencies Poor information management (too much/too little) Burnout of Board members Turnover of Board members and little/no corporate memory Lack of succession planning Discuss: Governance in your organization Is there a governance structure in place? If so, what is it? Does it work (in terms of what we’ve been discussing)? How does it work? How can it be improved? If not, what do you think might be needed? Governance by-laws development Normally there are documents that set out the rules of an organisation’s governance structure – by-laws The by-laws along with legal documentation (incorporation) and the mission statement as well as other documents communicate what the organisation is doing, how it’s doing it and where it’s going A basic governance (by-laws)… Membership rules Board election processes Responsibilities of the board Board positions, criteria and duty statements Terms of office for board members Decision making and minuting procedures Frequency and number of meetings per year Meeting quorum How meeting dates are set and agendas developed (and by who) Developing a governance (by-laws)… Takes time Must be consultative Engage the organisation’s members and/or constituents Must be formally endorsed by the membership … however, we can make a start today! An Practical Example (University) Example • Delegates authority to manage university to the president Board President • Empowers and delegates to leadership to manage • Delegates academic governance to the faculty. • Committee and organizational structure created to share decision making and accountability in the service of advancing the institution. Governance • Crosses faculty, staff, college and university levels. The board of trustees – Primarily oversee policy and resource management. Review Purpose of Vision and Mission Approve policies e.g. P and T, Workload, Salary Policies Oversee and approve education program changes and Quality Board Oversight Appoint the President Assist with fund raising. Oversee Investment and Financial Plan Board committees Academic and Student Affairs Committee Finance Committee Executive Committees Membership. Audit Committee Institutional Advancement Committee Governance structure - executive President’s Cabinet Leadership Team • Strategic Plan Management. • Overarching strategic, Operational, and Management issues. • Budgetary oversight Shared Governance Committees on Operational Topics • • • • • EOG (Expeditionary Operations Group) STP (Short-Term Plan) BISG (Business Information Support Group) Etc.. Ad Hoc Structures – e.g. Retention TaskForce Academic Cabinet • Oversees academic enterprise. • Works collaboratively with stakeholders across the institution – academic quality, new programs, reengineered programs, program modalities, academic strategies. • Cross functional “PM” approach. Governance structure - management Faculty Governance structure • Faculty Senate • Committee Structure Staff Council Department • Staff representation on key issues. • Faculty • Staff • Administration • Elected separately from other structures. Good Governance ‘Good governance’ is… ‘A transparent decision-making process in which the leadership of an organization, in an effective and accountable way, directs resources and exercises power on the basis of shared values’ - Marilyn Watt, A Handbook of NGO Governance A sharing of decision making so that power and resources do not accumulate in the hands of one person or a single group. What might ‘bad governance’ mean? Discuss: Who makes the decisions? Who makes the decisions in your organisation? How are they made? How can others participate in this? Do they participate? Basic features of good governance A basic form of accountability Decisions are discussed and made collectively There are restrictions on one person becoming more powerful than the others This doesn’t happen accidentally, by chance or because of good will – it has to be formalised through rules and procedures In a ‘good governance’ … There is a membership There are regular elections for the board and nominations for all positions on a board The board is voluntary and unpaid There are clear and specific roles (president/chairperson, treasurer, secretary) There are regular, minuted meetings The meetings are organised in a standard format with regular reports on key issues There are written procedures for how elections and meetings and for how conflict is resolved Also… There is a coordinator, executive officer or secretariat responsible for the organisation’s daily business, they are accountable to the board There is a distinction between governance (board, broad direction) and management (staff, everyday activity). Good governance adds value by improving the performance of the institution/program through more efficient management, more strategic and equitable resource allocation and service provision, and other such efficiency improvements that lend themselves to improved development outcomes and impacts. It also ensures the ethical and effective implementation of its core functions. Brainstorm: Why is good governance important? Stability and reliability Guards against corruption Clear rules and procedures (transparency) Accountability to communities/members Sustainability and development Diversity of views Participation of more people Guard against autocratic rule Having structure to keep organisation focused on stated mission And many more… Bringing today together… ACCOUNTABILITY TRANSPARENCY GOOD GOVERNANCE Thanks for Your Attention
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