Peer violence Training path Adolescence: age of changes • Adolescence is the life period between childhood and adult age • It is a developmental phase characterised by biological maturations, physical changes and development of own sexual identity • Such developments influence adolescent’s relations with others and with own self, modifying the representations that have regulated own relations with the others • Also requests addressed to adolescents change: others expect more adult behaviours, not yet considering adolescents as autonomous persons • Self-definition process is characterised by tendencies to acting, opposition, rebellion, self-tries through excesses. Such behaviours are useful in the light of self-development. • Adolescence is characterised by feelings of isolation, loneliness, disorientation and uncertainness: who you are, what you want, what you like, what you believe in and what your aim is, are not often clear. Social relations as critical elements • • • Adolescent’s social relations are crucial for the development of own personal identity Meaningful persons are those influencing choices, decisions and values (influence on socialisation), those to which one is attached (affection) and those admired, those one would be alike (identification images) [Blyth 1982] Adolescent’s social relations could be explained by three “sub-nets”: 1. Family 2. Other meaningful adults (teachers, coaches, neighbours) 3. Peer group Family • Adolescence represents the attempt to accomplish the separation-individuation process initiated during childhood • During such separations, adolescents match with own resources and abilities, search for new referring persons and try to build presupposes for self-organisation • From relations with own family members derive capabilities that will structure selfindividuation and identity later on Educational styles MAX SUPPORTIVE Few requests; strong and positive emotional link ↓ - impulsiveness scarce autonomy difficulty in taking on responsibilities PERMISSIVE-INEXSTENT Few requests; few encouragement and interest ↓ Support MIN - absence of self control high dysadaptation INFLUENTIAL Encouragement to autonomous behaviors; limits and control ↓ - DICTATORIAL Limits, control, directives to be followed ↓ - Control social competence self-trust sense of responsibility tendency to compare own self to others low spontaneity scarce relational abilities MAX Educational styles strongly influence the level of autonomy of an adolescent Function of family • • • • Parents’ emotional availability activates adolescent’s exploration behavioural system Family function is to provide a secure base from which it is possible to explore own emotional moods A missing development of fiduciary relationships with own family may foster destructive and aggressive behaviours in adolescents Relevant familiar aspects to enhance competence and trust are: – – – – • • • Encouragement to be autonomous and independent Quantity and kind of conflicts among members Strength of familiar links Support given Emancipation: transformation of familiar relations, making them become more equal and reciprocal Independence: affective freedom to build new relationships, and to take on self-responsibility in different frameworks Even if adolescents search for freedom inside and outside own families, they need their families as a source of safety and help School • It represents a fundamental experience for adolescents (a place to learn but also to live) enabling comparison, development of new behavioural models and of new interpersonal relationships • It is a transitional area between family and society, central for youths’ future • Scholastic failure represents a predictor of adolescent path in terms of personal diseases, behavioural problems and participation in anti-social activities • Scholastic failure is caused by a concurrence of many factors: socio-cultural variables, individual and cognitive characteristics, but also difficulties related to teaching style Teaching modalities PERMISSIVE ↓ INFLUENTIAL ↓ disorganization motivation inefficiency efficiency DICTATORIAL ↓ passivity rebellion A group works well when its members feel themselves as responsible about it, and when they believe to be able to develop a collective work School function • In a phase of separation from parents, characterised by anxiety and sense of guilt, the identification with a teacher or a support from him/her may anticipate emancipator process • School fosters the acquisition of cognitive tools enabling a detachment from obviousness of situations in which one lives • Class group has a function of social modelling for youths, easing autonomy processes and personality development Peer group • During adolescence the peer group has an importance that it did not have in the past and that it will not have in the future • It provides a congenial and reassuring environment that fosters separation from families, emancipation • Group membership has a function of protective niche offering narcissistic support, and favouring a game of mirror identifications • Group approval is fundamental for self-redefinition process (“ideal of I”), supporting youths in recognizing own experiences • Groups have their own rules, a non-written code felt by their members • Group experiencing is important in everyday life, absorbing most of own free time Function of peer group • It offers the opportunity to learn social abilities as: – – – – Conversation abilities (making questions, debating constructively) Assertive abilities (assert oneself) Abilities in relations with persons of the opposite gender Abilities in tackling own aggressive impulses • It brings an autonomous symbolic status A status based on own attainments, making adolescents feel equal to others (symmetrical relations) • It represents a social lab A place to test behaviours without any control from adults • It favours the development of a less rigid Super-I Through comparison one learns to tolerate some personal aspects that were not accepted before, but that others do accept, so to tolerate own senses of guilt 1. Peer violence Definition of the term, motivations and typologies Peer violence Peer violence may take 3 different forms: CRIMINAL ACTIVITY NORMAL CONFLICTS AMONG TEENAGERS BULLYING Criminal activity • It occurs to coincide with real crimes commission : – – – – – – Damaging Beating Lesions Thefts Molestations Sexual abuse • In these cases the role of an educator is to alert an official, and to make magistracy intervene. Dynamics of a normal conflict among teenagers • There is not any attitude of persistent will to hurt someone • Limits are not overcame with the scope to impose own will • In most cases conflicts are expressed through a verbalization of individual reasons • Conflicts are overcame through an identification of possible solutions, coming to an agreement and negotiating Bullying • It represents a form of oppression through which a victim is subjected to a condition of humiliation and suffering • It is a “systematic abuse of power” characterised by: – Intentionality Conscious will to perform physical and verbal acts aimed to damage and hurt someone else – Persistence Interaction between the aggressor and the victim is characterised by repetitiveness of overpowering behaviors lasting for quite some time – Imbalance Asymmetric relation in terms of strength and power played • It is a very unpleasant kind of aggression, being directed towards vulnerable individuals that are usually unable to defend themselves Kinds of bullying • Direct bullying: behaviours that make use of physical strength to damage someone else – hitting, shoving, etc. • Verbal bullying: behaviours that make use of words to damage a victim – Insistent and reiterate sneering; • Indirect bullying: behaviours not directly addressed to a victim, but that damage him/her in his/her social relations – Such behaviours are often not visible, leading to victim exclusion/isolation through a diffusion of gossip and rumour, ostracism and refusal to accomplish his/her requests Functions of bullying Bullying may be oriented to social inclusion or exclusion: – Inclusion function • Initiation rites directed towards newly arrived persons (“baptism”) • Exchange of “attentions” between bully and provoker victim – Exclusion function • Expressive: scapegoat mechanism (interaction between perpetrator and passive victim, perceived as weaker and different from others) • Utilitarian: recurrent thefts, extortions, blackmails on homework to copy Bullying as a kind of aggressiveness • It is a sub-category of aggressiveness characterised by repetitiveness and power imbalance among partners • It is a pro-active kind of aggressiveness (not reactive): a behavior directed towards precise scopes, especially of dominance and creation of interpersonal status Indirect aggressivenes s -Induce schoolfellows to avoid possible victims -Shed gossip or interrupt contacts with victims Social aggressivenes s -Damage self-estimation or social status of someone else -Direct forms: verbal refusal, negative facial expressions, avoidance strategies -Indirect forms: calumnies or exclusion of someone Relational aggressivenes s -Exclusion from plays -Force a victim to obey in order to make friends with the group -Make gossip on weaker schoolfellows Such forms are often overlapped. 2. Characteristics of the phenomenon Size, places, gender differences, victim and perpetrator characteristics – diagnosis of the phenomenon Bullying diffusion in Italy • In Italy bullying phenomenon is pretty evident, if compared with European and extra-European countries statistics – 45.9% of pupils attending elementary schools, and 29.6% from Italian middle schools declare to have undergone bullying – The percentage of those declaring to perform bullying is lower, but it is very consistent too (22.8% for elementary and 13.8% for middle schools ) Bullying contexts • It may occur in any group made of aggressive persons, with an high need to dominate others, and insecure, weak persons, afraid of being aggressive or assertive • It occurs within permanent peer groups, where membership is not voluntary (school or work) • It occurs especially at school, within less controlled places: school gardens, dressing rooms, toilets, but also public means of transport and school exit. It happens also within bunches of teenagers that take around a quarter searching for a victim • 41.3% of pupils declares that bullying happens within school garden, a place where non structured situations take place, where the youngest come into conflict because of the use of spaces to play in, while the eldest because of the play itself and the way to put it into action Italian ways of performing bullying • • • • • Insults or menaces Shoves, hurts to make someone fall down Unpleasant nicknames, mocking Diffusion of malicious gossip Offences related to: – – – – – – – – – • • • • • • • Gender Religion Language or dialect Way of dressing Weight Skin, hair, eyes colour School performances Way of expressing Difficulties in speaking or moving/walking Laughs or noises while someone speaks Use of a code of speaking when someone is present Offensive sms, emails or calls Ignore someone Force someone to do not desired things Hide books or personal objects belonging to someone else Take photos in secret and put them on Internet or show them to the others Gender differences • Usually males put in action a more physical aggressiveness (directly targeting their scopes); • while females a more indirect and relational aggressiveness (preventing the setting up of close and friendly relationships, values that are mostly believed by females) Protagonists of the phenomenon BULLY VICTIM OTHER ACTORS Bully Fellow • • • • • • • • • ▪ ▪ • Belonging family High self estimate Favourable attitude towards violence Impulsiveness Strong need to dominate others Few empathy towards victims Considers aggressiveness as positive, because it helps to obtain whatever you desire Willing to justify own behaviours Aggressive towards both schoolfellows and adults Socially competent individual, using own abilities for instrumental and Machiavellian aims Birth of a brother/sister Divorce Separation from a parent • • • • • Hostile climate Parents’ low acceptation of own son Authoritarian and violent educational models Excessively permissive, inability to fix a limit to youngster’s conduct Incoherent educational style, making the youngster unable to foresee own parents’ reactions (considering innocent gestures as offences worth punishing) Risk factors ▪ Transfer to another school/city ▪ Death of a dear person Victim Fellow • • • • • • • • • • Belonging family Anxious, insecure and fragile individual Low self estimate Negative opinion about own self and own competencies Lives a condition of isolation and social exclusion Difficulties in recognising own emotions Tends to accept own fate negating any problem or putting in action self-accusation Passive victims Not inclined to provoke others, to protest verbally or to begin fights Negative attitude towards violence When provoked, they react crying or closing or withdrawing into own self Difficulties to impose oneself within peer groups • • • • • • • Really cohesive and protective families Strong dependence among family members, making relationships with others difficult to manage Provoking and aggressive victims Even if they undergo bullying, they put in action reactive and aggressive reactions Emotive, moody characters, with difficulties in controlling own emotions Agitated behavior Possible cognitive difficulties Provoking modalities Other participants • • • 85% of bullying episodes occurs in the presence of other participants The roles of bull, helper and supporter are strongly correlated, and may mutually interchange accordingly to specific situations Children playing similar roles in bullying situations, tend to set up social networks and friendship relations among them Pro bullies Helper: who acts bossily but with a minor position within the group, as a “follower” of the bully Supporter: who acts reinforcing bully’s behavior, as for instance laughing, inciting him or simply observing Pro victims Defender: who defends a victim, consoling him or trying to interrupt bullying Observers Outsider: who does not do anything, trying to keep outside from bullying situations 3. Indicators Visible and invisible symptoms of the presence of the phenomenon What are the premonitory signals? • Bullying may be very difficult to identify • Victims may already have problems in rubbing along with other pupils or teachers, so they are often picked on because of that • Bullying acts often occur far from teachers or other adults view • Usually only the other members of a class know what is happening • Peer violence is a phenomenon that tends to be hidden from view: 50% of youngsters declares not to tell anything to teachers nor to parents Silence of victims • • Often bullying victims tend not to speak about aggressions Why are they still? – – – – – – • • They are not conscious to be bullying victims They fear a revenge from aggressors They believe as wrong to “spy” about other schoolfellows They fear to be derided if they tell something They do not trust the help that may come They choose to get themselves out of trouble alone Especially males are reluctant to share their own feelings with others, even if the others are coetaneous If they speak to someone, they probably speak with their parents – usually mom – or with their schoolfellows, before involving a teacher Indicators of abusing behaviours (at school) • Dan Olweus (1996) identified some behavioral indicators that, within a scholastic context, indicate a need to broaden a situation • Such indicators are not to be considered as univocal spies of bullying, but they should stimulate in adults a stronger educational care • The primary indicators represent more marked risk indexes for the condition of victim • The presence of two or more primary indicators with an high frequency indicate a very risky bullying situation • The presence of only one primary indicator or of exclusively secondary indicators with a low frequency, indicate a possible risk of occasional victimization Indicators - Victim Primary indicators • Being heavily ragged and/or ridiculed by schoolfellows • Being intimidated, menaced or humiliated • Being beaten, shoved, physically attacked without being able to defend oneself • Being involved in quarrels and conflicts without being able to defend oneself adequately • Personal objects have been damaged, robbed, hidden • Presenting livid, scratches, damaged clothes without being able to explain how they were produced Secondary indicators • Staying alone or being isolated by schoolfellows during free interaction moments among peers (break, table…) • Being lastly selected within team plays • Avoiding any interaction with schoolfellows during free interaction moments among peers (break, table…) and remaining nearby an adult (teacher, caretaker…) • Being depressed, in low spirit • Whimpering • Being anxious, insecure (e.g. public speaking – in a class – is perceived as difficult) • Scholastic performances becoming lower, suddenly or gradually Indicators - Bully • To rag heavily schoolfellows and/or to ridicule them • To intimidate, menace one or more schoolfellows • To humiliate and/or rule with a rod of iron one or more schoolfellows • To beat, shove, physically attack schoolfellows, not for play • To be involved in quarrels and conflicts • To damage, rob, hide other students' personal objects • To be angry with one or more weak or undefended schoolfellows • To isolate one or more schoolfellows during free interaction moments among peers (break, table…) • To diffuse gossip about one or more schoolfellows • To provoke or roundly set against teachers Indicators of abusing behaviors di (at home) • Bullying victims hardly speak to adults about what is happening. Parents must learn to catch signals that children may provide or hide. Some signals of bullying victims are: – To come back from school with ragged or crumpled clothes or with rotten books – To present livid, wounds and scratches without any clear explanation – Not to put up schoolfellows or coetaneous and to rarely spend own free time with them – Not to have any friend to spend own free time with (playing, making shopping, attending sport or music events, making phone conversations) – To be rarely invited to parties, and not to be interested in organising them, believing that any schoolfellow will be glad to participate in – To seem timorous and reluctant to go to school in the morning, presenting a loss of appetite, frequent headaches or stomach-aches (especially in the morning) – To prefer longer and more tortuous ways for going to school and coming back home – To sleep badly and having bad dreams – Not to be interested in scholastic activities and obtaining low marks – To seem unhappy, sad, depressed, moody, or to become unexpectedly irritated – To ask for or to rob money at home in order to satisfy bullies requests – To refuse to speak about what happens at school 4. Roles and responsibilities School and family for prevention and combating of peer violence phenomenon Whose fault is it, who pays for? (Italian context) • Full grown bully • He/she has the full responsibility • Underage bully • Guilt belongs to the bully, the teachers (that must keep watch youngsters), the school managers (they must control that supervision do exist) and the parents (that must educate the youngster) • Guilt of underage bully • The art. 2046 c.c. states that those who perform a damaging action are responsible about it only accordingly to the level in which they are able to understand the importance and the meaning of own behaviour, provided that the state of inability does not depend on them. • Also a minor, if believed as able to understand, is responsible of bullying acts, together with their own parents and the school. Guilt of underage bully • • It often happens that bullying is performed by an underage bully, so adults that take care of a bully are responsible for him. Technically we speak about: – – – culpa in educando for parents’ guilt; culpa in vigilando and also in educando for teachers’ guilt; culpa in organizzando when a school does not enable a monitoring and control over students’ behaviours (as for instance foreseeing ad hoc meeting rooms). Culpa in educando of parents • • • Culpa in vigilando of school (but also in educando and organizzando) Parents are not ruled out from • A student, through the subscription to a responsibilities related to their school acquires the right to receive an children’s behaviours adequate and serene education, the The art. 2048, 1° clause, states: school has the duty to guarantee it and “parents are responsible for to prevent all illicit acts. illicit behaviours of their • Teachers can be considered underage children or of persons responsible, but there will be the school in tutelage, living together with to pay for damages. them”. • A student (and parents as holders of The entrustment to other subjective right to educate own children) persons releases the parent have the right to scholastic service from a presumption of culpa in inside of the right-duty for education. vigilando, ensured in the school, • So it is a school to have to compensate so also outside of the for damages caused by a teacher classroom. during the practice of his/her profession inside of a school and during his/her working hours. Culpa in organizzando of school • • • The supervision should be guaranteed inside of school and also outside of classrooms. It should be the management of the school to ensure that the students are adequately followed for all the time in which they are inside of the school. The school organization which does not prevent acts of bullying, for example with establishment of consultancy offices, can be considered as guilty in culpa in organizzando. Result of the process • • • • • The penal process could bring to: confinement or other penalty, as for example social useful works (but it is difficult that it happens, especially for underage author of violation). The consciousness to face the process (with legal costs and the real possibility to be sentenced) is for a bully a deterrent for the whole life. Unfortunately, in Italy a sentenced person is indelible marked. It is possible to carry out the activity of penal mediation between an author of a violence and a victim. The civil process brings to the sentence to compensate the damage. The damage to be compensated is those moral one, biological and existential. The Law Court of Bologna, in front of cases of damages between underage peers has recognized the existence of the responsibility of the School as a defect of organization connected to the lack of supervision by school personnel; the same law court has sentenced the Ministry of Education to compensate a biological, moral and existential damage. Parents’ task • Children must learn that bullying is a wrong behaviour and that it is not part of a natural growing process. • In order to avoid them to become victims of bullying it is necessary to: – Enhance their self-estimation – Encourage them to develop their own positive features and abilities – Teach them that, in order to defend oneself from bullying, it is not necessary to use physical strength, but it is more useful to be self confident – Stimulate them to build relationships with schoolfellows and not to isolate oneself; so it is important to play sport, identify friends with similar interests or features • In order to avoid them to become bullies it is necessary to teach them how to: – Express own anger constructively and with maturity – Communicate sincerely – Identify oneself with others and understand the consequences of own behaviours – Follow the example of what they see at home. Practical suggestions for parents To do • • • • • • Encourage your son to speak about what happened, in order to understand the facts Try to remain objective, and consider that you are listening to a partial version of the story Don’t try to punish bullies on your own. Such solving often get things worse Once acquired a clear picture of the situation, and of how you intend to solve it, contact the school Make clear that you desire to cooperate with the school in problem solving Remember that school mangers need time to make proper enquiries and to speak to teachers, students and maybe other parents. Consider that school staff may have not assisted to bullying acts, so it is not always easy to establish if bullism or only innocuous jokes that passed the limits occurred Not to do • • Parents that behave as follows are not helpful: – Make children believe that it is a non important thing – Blame own son – Blame the school – Accuse someone without understanding the facts – Search for a scapegoat – Demand for all the particulars all in once and identify easy solutions. Many parents get angry, and rush immediately to the school. It could be a mistake. Firstly because their son might prefer to keep the secret, so not to inform the school. Secondly he might feel endangers, being afraid of a revenge from the bully. What school staff members should do 1/2 School manager • • • • • • • • • • Admit that bullying concerns any school, and that the educational task consists in preventing and combating it If necessary, place students’ well being and school educational role before the defence of the school image Promote and participate in building up a culture against bullying, undertake it officially and make it shared by the school globally Promote initiatives aimed at understanding the existence and entity of bullying at school Stimulate teachers to take care of the educational aspect of their work, and to check what happens among students Search for the most proper organizational modalities to reach foreseen aims Intervene directly on most difficult and serious cases Establish, together with teachers, necessary disciplinary proceedings Keep decisions taken Search for alliances outside school A teacher • • • Insert, within didactics, cooperative activities promoting relations set up and mutual knowledge among pupils Propose, in class, activities for bullying prevention and contrast Involve colleagues of the parentstudent-teacher association representing a class in a joint dealing with problems detected What school staff members should do 2/2 Parent-student-teacher association representing a class • • • • • Share observations and information about youngsters, being conscious that each one owns a partial view and that all the different points of view may reach together a more articled understanding Agree on clear and comprehensible conduct rules, and on related sanctions, being committed to their respect in class in a coherent and uniform way Establish intervention strategies, e.g.: how to transmit a message refusing bullying, who is available for speaking to bullies and victims, who is in charge of building a dialogue with the class, haw all can make relations among students easy, how to give support to a victim without ridicule him/her, etc. If necessary, establish incisive disciplinary measures Monitor the evolution of the cases and verify effectiveness of the intervention A school collaborator • • • Report any bullying fact observed to the teachers of involved guys If, within an informal speech, someone relates you about what happened to him or to other fellows, listen sincerely and try to defend victims and to invite bullies and supporters to reflect upon what they have done After a conversation like that, if the case is grave, report it to a teacher trying to keep all due respect for who related the facts Teachers’ task Behaviours to pay attention to are those that transform a joke into humiliation, arrogance, finally falling into illegality. It is suggested to: – Monitor jokes in order to prevent excesses; – Identify the limits of respect in order to prevent that a joke falls into humiliation/arrogance; – Identify the limits that enable to clarify that humiliation and arrogance contain characteristics that may easily take shape of crimes, that lead to penal sphere. The premonitory signals for preventing the phenomenon should be identified in the excess of joke, in the limits that may be overcame and that often lead to humiliation and arrogance. Joke >>> To monitor Excess Limit Bullying Humiliation Arrogance Illegality >>> To denounce When penal or civil laws are violated • By now in Italy there is not any specific law regulating bullying. • Bullying actions are: 1 insults, offences 2 defamation 3 racism 4 unmotivated critiques and excessive control 5 slight thefts 6 extortion 7 menaces 8 private violence 9 aggressions or violent games 10 personal damages 11 exclusion from games 11 beatings 13 damages to others’ stuffs. Typologies of damages that may be repaid in Italy 1) MORAL DAMAGE (physical or moral sufferings, perturbation of victim’s mood, tears, pains, concerns); 2) BIOLOGICAL DAMAGE (damage to health, to personal physical and psychical integrity); 3) EXISTENTIAL DAMAGE (damage to person, to her existence, to life quality, relational life, reserve, reputation, image, sexual self-determination). • The existential damage implies that a person cannot act anymore as she used before, as aspired. Practical suggestions for teachers • • • • • • • • • In order to understand the dimensions of the phenomenon, it is useful to make pupils fulfil a questionnaire and to organize a day of debate involving teachers and parents. A better checking activity during recreation may put victims away safely, being recreation a situation in which bullies act undisturbed. Usually elder students make bullying against youngest. Spaces and times devoted to recreation may be divided. Praises, rewards and sanctions may modify behaviours of the most aggressive students (even if they are not the sole tool) It often happens that students fear or feel ashamed of personally reporting what is happening. It could be useful to have a telephone number to apply “Boxes of bullying” may be established, in which students may leave notes reporting what is happening: identify leader students that may help victims; open a psycho-pedagogical desk to which student and adult may refer It is important to make students used to relate what is happening, being silence a strong ally of bullies Once identified a bully or a victim, in order to help him it is necessary to immediately speak to him about what is happening In class, students may jointly identify few simple conduct rules against bullying. Such rules should be exposed in a well visible way, and all the students should respect them What should be avoided at school? Avoid to put bullies on a pedestal Avoid the perverse effect deriving from a systematic stigmatization and generalization: “You are always as usual, it is always your fault, etc.”. Such communication forms emphasize the social role of the bully, and give him power within a group, that somehow teachers recognize. Such phenomenon was noticed also within studies on “ultras” football supporters: at a certain point researchers realized that TV shootings acted as amplifier of violence, because “ultras” supporters wanted to demonstrate to their friends to be brave, fearless, able to challenge and to perform transgress actions. So they were glad to be seen, and TVs, shootings fostered such behaviours. During the last years TVs stopped to shoot conflicts among supporters, and the situation got better. Even if the same strategy could not be brought to schools, the logic under such strategy is that it is necessary to avoid a “wall against wall”, that paradoxically ends up with an overemphasizing of the bully’s negative identity, the same to fight against. What should be avoided at school? Avoid to make school as the unique depositary of interventions on bullies School should, as much as possible, involve the resources that city and territory offer concerning such phenomenon. Avoid any pushiness of the territory School must perform its role, that is to foster learning, also social and relational learning. In any case it is a limited role, clearly defined. It should not be a therapeutic role of social assistance. It is necessary to avoid on one side any delegation, and on the other side that all the possible interventions of the territory converge towards school. In other terms each actor should play own role, otherwise a confused situation may be set up, leading to an inability to produce real changes. What should be avoided at school? Avoid any identification of the victim with own role, making it a flag A lacking identity finds a sort of compensation and gratification in being a victim. That may seem as paradoxical. But youngsters search for a collocation, that may also coincide with a passive role. Teachers should help them to find an active collocation, and to de-emphasize victimization in order to avoid it repeating endlessly. It is a very complex intervention, because victims may induce certain behaviours unconsciously. What should school do? Distinguish limit cases Make a distinction between situations near to pathology, and normal situations of relational disease, being the latter very diffused due to a more and more virtual society, where cohabitation experiences are difficult and children autonomy is strongly compromised. It is necessary to distinguish limit cases, being relational diseases very diffused. It is very useful to involve both parents The role of father is very important in the framework of such phenomenon, so parents must be summoned together, or rather a meeting with both of them separately should be asked. Parents should both participate in a joint strategy school-family aimed to reduce arrogances, bullying and violence at school. What should school do? Within a dialogue with parents, judgments and therapeutic attitudes (psychological indications) should be avoided It is enough to clearly remind or inform about the educational rules of the school. Families should be asked to help school to make rules respected. Families should not become therapeutic nuclei, but they should create an alliance with school, so that scholastic experience becomes positive for their sons. Teachers should face such emergencies in equip Otherwise there is the risk that “bad” boys build strange alliances with some teachers, excluding other colleagues and creating a grave fracture in compactness, that is a key prerequisite to reduce such emergencies transforming them into growing occasions. Teachers must not establish a separated contact and communication point with bullies: a joint work is needed, so that students feel as if they are into a firm case, not offering any escaping possibility. What should school do? Teachers must work on their ability to live within conflicts Conflict is always read in terms of fear, menace, and when a teacher meet very war students repulsion and escaping mechanisms may be set up. So teachers seem frail, exposed to denigration or to indifference of bullies. Conflict competence is a long term proceeding, on which it is necessary to work, especially in terms of firmness in dialoguing and listening. It is necessary to set up a consultancy service at school, working on immediate emergencies A team of experts should help teachers to face difficulties, and to find reasons to what is happening, to understand different situations and to find proper solutions. A consultant acts immediately, while training needs longer times. Sometimes a consultant can have a maieutic power, enabling a teacher to emotionally detach from a situation, relating it to someone else, to receive proper indications, implement them, see what happens and recuperate own operational ability. Consultant do not substitute teachers, but bring them useful indications to overcome an emergence. An expert can read differently a situation, helping teachers coming out from an impasse. Suggestions for students 1. 2. 3. 4. 5. 6. 7. It is difficult for a bully to blame on you if you relate to a friend what is happening. When a bully provokes you, don’t do anything and go away. If he tries to convince you to do something that you don’t want, say “NO” firmly. Don’t worry if others believe that you fear about the bully and you are escaping from him. Remember that a bully cannot lay blame on you if you don’t want to listen to him. A bully disports if you react, get angry or cry. If he provokes you, try to keep your temper, don’t seem fearful or sad. Without any reaction from you, the bully will get bored and will leave you in peace. When a bully provokes or hurts you, don’t react or come to blows. You may make the situation getting worse, or take on yourself the guilt for what has happened. If a bully wants your things, it isn’t worth quarrelling. Let him catch whatever he wants, but relate immediately the fact to an adult. Make the bully understand that you don’t fear about him, and that you are more clever and humorous than him. You will embarrass him and he will let you stay in peace. 8. 9. 10. 11. 12. 13. Usually a bully provokes you when you are alone. If you stand beside adults and schoolfellows that can help you, it will be more difficult for him to approach. In order to avoid a bully you can take another street to go to school; during recreation stand beside adults and other schoolfellows; use toilets when other persons are in. Any time a bully hurts you, report the fact on your diary. It will help you to remember how things went. Undergoing bullying is painful. Relate it to a trustee adult. You cannot face problems all alone! If you are acquainted of the fact that someone undergoes bullying, relate it to an adult. It doesn’t mean to be a spy, but only to help others. If you were in his place you would have been happy to receive an help. You can also ask for an help to the policeman of your quarter. 5. Tools Conflict management Prevent bullying Teachers or educators that aim to face this situation have two strategies: a direct and an indirect one. Direct strategy • • • A direct strategy is based on bullying behaviours repression, and support to a victim So this is plugging action, a reaction, a reassurance, so as a particular situation may be controlled by teachers Direct strategies are based on the justice restoration concept Indirect strategy • • • • Indirect strategy needs for a premise. Let’s ask what is lacking: soundness or education? In what are new generations lacking? Are we speaking about an educational or a therapeutic deficit? Maybe a pedagogic-educational culture is lacking, in which real, concrete, tangible competencies may grow. The question is what competencies are to be transferred to youngsters in order to help them live without violence. If bullism belongs to violence, so we have to reason from this point of view. Indirect strategies are based on socio-affective relations, or either on interpersonal and group relations. So they tend to develop cohesion, sense of belonging and cooperation. The main two strength points are: relation and group. So a changing perspective is needed in order to analyze the situation. From justice pursuit, to new relational competencies. Let’s start from two examples. • • Abdel, Muslim, 13 years old, doesn’t eat pork meat in refectory. Sometimes Mario, Luca, Fabio and Alberto substitute beef for pork meat, without others being aware. Abdel always see them and send them to hell. Once Abdel doesn’t notice it. When they tell him about the exchange, he gets hungry and verbally attacks them. Problem: is it a question of justice for a teacher, or is there something else from an educational point of view? • • Irene, 12 years old, writes on her diary about her passion for Fabio, 13 years of age of the 3° B. The references are very explicit, near to obscenity. Elena finds the diary and circulates it among the rest of the class, during gym. Irene, once noticed the fact, goes to the teacher to cry her angry and her needs for justice. What should the teacher do? Relational discrepancies among students: what pedagogical categories to read them? • • • • • • Justice category refers to the idea of “who’s wrong and who’s right?”: a teacher must establish it. It means to show where a behaviour is right and wrong, and to clearly define a guilty and possible a victim. What does an adult do according to this logic? He/she re-establish a formal, external and essentially arbitrary justice, based on own individual ideas and perception of reality. This has been the dominant educational model: it worked until the crisis of the authority concept (1968). Then there was a drastic, clear generational rift, marking the crisis of the authority concept within western society. From that moment, “to do justice” stopped to mean an implementation of a series of interventions based on an unquestioned authority, starting to coincide to a set of verbal fragments that didn’t find any effective incidence on youngsters’ reception: we are speaking about reproaches, telling-off. When the concept of authority was established, simple justice could work, but nowadays it cannot work anymore. Youths themselves don’t believe in the concept of authority any more, they say openly what they believe. The attempt to re-establish justice cannot work, it is necessary to adopt a new, more complex, less banal vision. We can only reason in terms of prevention, that is to understand what learning may let youths live in a framework where bullism is not more believed as an acquired variable. We should not implement any direct intervention on bully or victim, reasoning as if they were not part of the same group. School is different from therapy: it has a more complex and articulated dimension. How to prevent violence? • • • • • • Franco Fornari stated that violence represents the inability to live conflicts, that corresponds to the incapacity to accept difficulties necessarily generated by relations, wishing others to be eliminated at any cost through violence, in order to eliminate any relational complications. Some statistics underlined that the 80% of murders in Italy occurs within families. Proximity, when it becomes conflictual, it needs specific competencies in order to be managed, and it is necessary to work on them. If, vice versa, we believe that violence derives from conflicts, it is necessary to keep youngsters far from any quarrel, challenge, contact and experience. Instead, if we believe that it is a lack in conflictual competence, so we have found the target to work on. Within the dimension of violence there is a strong tendency to eliminate any conflictual complication, because it generates some difficulties. So bullying appears, like other violent behaviours, as a real conflictual inability. Actually, it owns the typical features of incompetence, that are the following four: 1. A bully does not consider the problem, but attacks a person, humiliate her; he doesn’t mind about concrete problems, but always attack the other person. 2. A bully reacts brutally, timeliness, doesn’t try to reflect, doesn’t own any symbolic, self-analysis capability, he doesn’t try to understand situations, to communicate, to find a symbolic filter to own impulses, he goes straight on as a tank. 3. A bully wants to win at all costs, to prevail, without considering that sometimes within a conflict the winner is the one who feel worse – actually he does – and that, in any case, in conflictual situations it is necessary to find solutions concerning common interests, and not an absolute win. Success does not mean win, this is very important for the new competencies of conflicts management. 4. Finally, a bully is unable to recognize and manage own emotions. Emotional lack, emotional silence, inability to listen one’s own and others’ needs are typical of conflictual incompetence. Bullies seem to be dominated by an hyper-maniacal derangement of mind, bringing to a narcissistic concentration on oneself only, making others as pure objects of power abuse. If we organize the previously explained points into a positive view, we may identify the four key elements of a conflictual competence, that become on their turn a precise strategy to prevent violence. Class as a resource against bullying • • • • • • The subject of training action is the class. The problem is to be able to enable conflicts expression within class as a learning tool, no more as a demon to fight against. It is worth to notice that sometimes bullies have perfect conducts at home, or either they seem as extremely different. A bully doesn’t have a label: he acts as a bully within a precise framework. Some of them, when they change school/class, they stop being bullies. A precise context gives to a bully a series of opportunities to develop a set of nihilistic features. A bully does not perform bullying anywhere, but only where he finds the appropriate context. So due restraints have to be found within the group. All the indirect strategies to implement are based on the group, and especially on teachers’ capabilities to suspend any judgment, because otherwise they go back to the justicialist logic explained before. A teacher is an expert in learning processes. First of all, it is necessary to activate processes of conflicts expression within a group. It is a frightening step: what will happen once expressed a conflict within a group? Conflicts resolution is not a matter of teacher, but of the group itself. But if expression is not activated, bullies can continue to perform their conducts clandestinely. Instead, trough the group we can highlight situations without teachers being protagonists. The risk stands in the possibility that a group forms a coalition against teacher, this is way it is important to stress the responsibility of the class group. Then it is necessary to activate processes of group mediation, where conflicts are accountably undertaken by the group itself or by the groups’ representatives. Also helphelp processes may be adopted, that are positives alliances among the different subgroups in terms of socialization ability. Training techniques and tools: conflicts expression • • • • • Among the various techniques of conflicts expression in class, the cooperation assembly is very useful A precious source of info on this item is the book written by Danielle Jasmine, a Canadian teacher. The cooperation assembly tool owns ritual contents: the class members, once a week, fix an appointment at a precise time and in a precise place, and meet arranging themselves in circle. Why a circle? It reminds cohesion, the possibility to see and talk together. People meet themselves in order to analyze conflicts, or either difficult situations, or the complaints left during the week into an apposite box. The members of the circle have the possibility to debate with the rest of the class about the complaints left, helped by a teacher that doesn’t go deeply into a judgment on contents. Teacher’s task is to simply foster dialogue, enabling all the members to take the floor, intervene, express own opinions and eventually to help students overcoming the problem in question. It is worthy to keep a registry of solved conflicts, and to ritualize situations making students sign a solution agreement. Training techniques and tools : group mediation • • • • • • • Concerning group mediation, the technique now diffused in Italy, but that is used also in UK, Germany and United States, is the “mutual teaching” one, applied to conflicts management. One of the most diffused theories in pedagogy is that mutual teaching works well, being a teaching offered by a coetaneous more effective than the one offered by a teacher. This technique is based on the idea that, within a school, there are always persons available for the role of helper within conflicts and quarrels among coetaneous, offering mediation Mediation is a very specific concept. Conflicts mediation means to consider the role of a third party that implements an hands off procedure favouring communication processes aimed to identify possible positive results. A mediator doesn’t take sides, nor tries to find solutions instead of quarrellers, but he/she helps to do it. In order to be good mediators, youngsters need some training, because mediation concept matches with personal automatisms that are more oriented towards the logics of judgment and alliance. After the training, the school has to provide a specific place where some students can help their coetaneous that voluntarily ask for a support in a quarrel or a conflict. In this way a school institutionalizes a service of mutual teaching for conflicts management. What are the benefits? It fosters a process of autonomy and learning. If we work in the field of open expression and mediation, regressive alliance processes - as those of a certain subjection to a bully - reduce themselves, because everything becomes explicit and transparent, so it is more difficult to set up alliances. Quarrel management without culprits • • • • • • During the last years, psycho-pedagogy has recognized the training and evolutionary value of quarrels and contrasts among children in the different life phases. Primary socialization processes represent a qualifying moment in the genesis of personalities able to face frustrations, tensions and to live autonomy and life challenges serenely and steadiness. During the first years of life (from 1,5 to 3 years) quarrels represent moments for recognizing the presence of a coetaneous, that limits personal egocentric and selfreferential world. This first step brings to an embryonic empathy ability, to the capability to put in other’s shoe, to try to understand his sufferance, and to find similitude between one’s own and other’s experiences. From 3 to 6 years of age, social elements are no more seen as simple limits or pleasures, representing a physiologic moment in the management of the presence of other persons, so they really formative. From 6 years of age the development of a social sense of personal identity acquires an absolute supremacy on other more self-referential components, so a child starts to esc from own narcissism, to build his ability to be a group member and to consider rules as important aspects for his development and growth. Finally, during adolescence, groups become the central elements of life chooses of youngsters, that find a narcissistic reflex in staying with others, and the capability to overcome a vision centred uniquely on own needs, finding in the others the way towards autonomy and adult age. There is a big difference between quarrelling and bullying. The latter has a specific meaning: a continuous and systematic arrogance targeted to a weaker and less capable person, that cannot defend herself. So bullying differs from common quarrels owning an evolutionary feature. Educators must recognize such difference, and intervene differently when bullying is performed (otherwise it may acquire more grave features) Traditional management of quarrels • • • • Traditional pedagogy opposes children’ quarrels, considering them as a transitory moment to be deprived of their intrinsic meaning and filled up with harmony, order, good feelings. In other terms the dimension of encounter, listening and mutual comprehension has often been opposed to the one of quarrel and conflict, forgetting that we are speaking about two poles of the same social co presence. So they need a respective recognition as indispensable moments of social relations, as in human lives life and death represent indispensable and important moments. Encounter cannot exist without a moment in which, trough quarrel, youngsters recognize themselves and the others through contrast and confrontation. The overcoming of such traditional thought has been long and hard. There is often a tendency to recur to the category of harmony as opposed to the disturbance one, without considering them as belonging to the same organism. Fortunately, nowadays quarrel is seen as a necessary growing phase. Orientations towards an educational management of quarrels among children: educational neutrality • • • • Usually children try to find in adults allies to obtain justice and emotional compensation. Such requests may generate in educators, teachers and parents a reactivation of ancient ghosts. So adults may fall into manipulation and victimization, stressing alliances with the weakest quarrellers, so becoming the strongest. Educational neutrality – not to look for a culprit - may avoid those situations Such step is important in order to avoid children to: develop a justicialist behaviour towards schoolfellows (really useless) and to strongly depend on adults, the latter becoming an absolute judge to continuously appeal in order to obtain justice. Unfortunately educators are really sensitive towards the concept of justice, often saying that something is right or wrong. This attitude is really pernicious, preventing children to learn how to manage quarrels with the aim to reach a mutual listening and comprehension, so an integration starting from the inside, not from the outside. Orientations towards an educational management of quarrels among children: narrative decantation • This orientation is linked to the previous, and foresees the right of children to learn by facing their quarrels. Educators should create a narrative decantation between the two contenders, through the technique of “give me your version”. According to this technique, each quarreller must try to explain how events went without insulting the counterpart or having threatening attitudes. Own version may be related verbally or in writing. • Obviously, narrative decantation represents a substantial engagement for youngsters, so becoming a deterrent for those who tend to look for adults to obtain justice. Orientations towards an educational management of quarrels among children: need to rebuild the relation • After a breaking due to quarrels, it is necessary to rebuild a relation being it inter-relational, group or communitarian. Ritual elements are very useful, creating an effective connection in critical moments. For instance, within a class a day/hour to debate on quarrels happened may be very useful, enabling students (in circle) to relate, express facts trying to find an agreement. • Rituality forces to reinforce links, even when they find an obstacle. New links may be build through, for instance, the following ritual structures: anger basket, reconciliation table, lawyers or circle rituals. • Any group provided with tools to face own conflicts internally, is a social organism with many more possibilities than those avoiding conflicts, or maintaining latent conflicts. Educators must be able to find ways to make children express conflicts, living them as developmental moments. • Obviously, any educator must also guarantee a clear, explicit and realistic system of rules. As much as rules are clear, as simpler will be conflicts management. Read conflicts • • • • • • Let’s think about a magnetic resonance. We, as laymen, cannot understand it, while an experienced doctor is able to obtain for these enigmatic images lots of information. The same may be said about conflicts. They may appear as mysterious experiences for someone, activating personal elements that are often unknown. There isn’t any symptomatology enabling a clear reading of conflicts, nevertheless there are signals and elements consenting to read them from an informative view. The question could be as follows: what information do conflicts express? A meaningful example could be the one of conflicts at work. Actually, relational difficulties often expressed in terms of lamentation, anger, hysteria or attack directed to another person, represent a content happening within an homeostatic system – as the working one is-. An organism signalizes a dysfunction through conflicts. Conflicts admission may enable to manage perturbations in terms of reassembling or communication. At work may also exist situations of conflict latency, preventing communication. Interpreting these conflict latencies as a conflict – and not as harmony – may enable staff members to acquire important elements for building new forms of comprehension and functionality. Judgment suspension and adequate distance 1/2 • • • • • • Conflicts may be read through a judgment suspension, that is an inhibition from guiltiness research (impeding a clear reading of what is happening within a relational framework) Another essential condition to read conflicts stands in the distance. As in order to focus the content of a book it is necessary to find the proper distance, an excessive approaching (emotional involvement) to a conflict prevents from catching dynamics concerned with a situation. On the other side, an excessive distance implies a sort of absence from understand capability. Distance is an indispensable criterion to catch what is happening, delivering an emotional cooling. Normally, a temporization – meant as capability to control own anxiety and escape necessity or suddenly attack – enables to find the adequate timespace to understand what is happening. Conflict is a phenomenon owning an “interior”, an “exterior”, a “superior” and an “inferior” side. It often emerges the simplest part, but the most interesting dimension of a conflict is hidden and complex. But the searching for causes is an approach the prevent from really understanding conflicts working. Actually there is an element of simultaneous reality that represents the real object of work. For instance, in the case of annoyer children, searching for causes tends to refer to familiar, genealogic and sometimes genetic elements, without considering the functionality of the school institution in the precise context of the class. Also causative communications within conflicts are to be avoided, tending to accuse the other part of behaviours generated by negative dimensions, backgrounds unconsciously acted, with a denigrator scope. Judgment suspension and adequate distance 2/2 • • The question enabling conflicts reading is based on the how (not the why). It activates a functionalistic comprehension of the contextual content within a situation, explaining litigants’ behaviours. But any conflict reading should not underestimate the fact that behind a conflict situation there are always some needs. Needs reading represents a deep comprehension moment enabling to understand specific behaviours. A typical case is the one of students that in class tend to implement exhibitionistic behaviours. They acquire some advantages, even if teachers tend to stigmatize them from the explicit content point of view. Exhibitionism feeds on this stigmatization, that enables the acquisition of “secondary” advantages that are very important for behaviours maintenance. Needs reading – need to be seen – explains the nature of the conflict. Four areas for conflicts reading Exploration area Questions Placement · Does conflict concern myself? · Does it concern the others? · Where should I put it within the quadrant of conflicts? · Is it manifest or latent? Needs · Is there any help request? Is it explicit or latent? · Is the conflict a pretext to express deeper needs? Emotions · What am I feeling? · What are others feeling? · Do I know this emotion? · Do I recognize myself in others’ emotions? Advantages · Are there any explicit advantages at intra-personal level in keeping the conflict alive? · Are there any implicit advantages? Conflict areas 1 • Foremost there is the placing – space-temporal – area of a conflict, concerning the distinction between conflicts regarding oneself or the others, and the capability to recognize a conflict placed in a specific context (organizational or interpersonal). So the question “who does the conflict belong to” and the spatial-temporal context to place it are very important, in order to understand its nature (manifest, latent, implicit, subterranean). Conflicts may be present also within apparently harmonic situations. • The second point concerns the needs. They represent the underground part of conflicts. Usually they are generated by unsatisfied needs, frustrating situations, inability to properly communicate something. Often conflicts lye on a request of help, to be explored and listened, also to avoid its transformation into a threatening or even submissive or possessive attitude. The iceberg External part of a conflict (generally used as a pretext) Internal or submerged part of a conflict Conflicts may be symbolized by an iceberg, with an apparently noticeable external part, but with a resolutely ampler and more consistent submerged part. Often the external part – used as conflict pretext - is banalized, as if only the submerged part of the iceberg was important. Any conflict needs for a deep respect, a listening capability able to recognize the importance of its self-serving nature as a communicational element. Deeper reasons shouldn’t be placed before conflicts’ elements which are really pretexts: both these aspects have their own legitimacy, and obviously a conflict is often a pretext for facing more demanding situations. But it is necessary also to stick with such superficial elements. Conflict areas 2 • • The third point is the emotional-relational one. It is worthy to repeat that conflicts don’t coincide with emotions, even if emotions are necessarily parts of conflicts. Emotions indicate a consistent conflict presence, involving a subject on an intrapsychical plan, but conflicts involve a wider dimension, pertaining to relations more than emotions. The capability to stop and identify one’s emotions, asking oneself what others do feel during a conflict, posing oneself questions that enable the activation of a dialogue with own weakest parts, and recognizing such fragility as a deep human part that makes us similar to each other, is decisive. The fourth and last point – maybe the most difficult – is the advantages one. Conflicts are so gravid of sufferance and fear that catching the way in which their maintenance may represent also an advantage is difficult. But this reading key is important, consenting a distancing that enables to understand how conflicts are part of all of us. Conflict perception somehow coincides with an own state of the soul, so it is impossible to leave a conflict without recognizing in it a part of oneself, so also an element of advantage. Advantage is meant as an intrapersonal space, centred on the element of defence, of protection or narcissism, that enables a person to keep alive a set of presupposes believed as intangible. They are often strategies leading to masochism, but they must be identified and accepted because only in this way the dysfunctional aspect of such pseudo-advantages may be recognized, so as the possibility to activate an internal re-connection and new communicational transformative processes. Bullies are not able to quarrel • • • • • Bullies can survive thanks to a clandestine parasitic supplying, that makes them operative only in certain occasions. Their strengths depend on the fear of conflicts, still dominating our educational structure. They terrorize the others presenting themselves as bold fellows, actually not being like that. Bullies are not able to quarrel, they act on the quiet. They need for empty interstices to be able to hit. Bullies simplify relationships using violence as systematic modality for controlling the others. They cannot really go along with conflicts. It is necessary to drive them out from such framework, not from the kindness one. It is necessary to rediscover the class as a place to learn how to live relations, with their conflicts, encounters, disagreements, discussions, confronts. These new pedagogical paradigms may generate more open forms of cohabitation. Such challenge cannot be faced through repression nor indulgence. The educational objective must be to build with new generations a grammar of conflicts as the literacy to cohabitate well also in divergences. Conflict literacy as peace teaching • • • • • • • There are some myths hard to die. One of the strongest is the one of peace meant as kindness, harmony. This is a deleterious myth because it is self-destructive, containing an impossibility of operation that makes it useless in practical terms. Peace teaching started at the beginning of the XX century. It concerned a strengthening of good feelings in human beings. Warriors, members of the mafia, integralists strongly believe that they are fighting for a cause whose aim is to make those values combated by the antagonists survive. Such values essentially concern an affective belonging sense, but they can also coincide with subliminal values of ideological kind (terrorists in liberation wars), implying a strong and unconditional adhesion from the individuals. Such values may concern the frameworks of family, motherland, belonging group, clan, cause. In any case there is always a primary reference to a group symbiosis and fusion, implying individual availability for the supreme sacrifice in order to make the believed values triumph. Those who make peace teaching coincide with overemphasizing of good feelings, basically preach the same values. When speaking to soldiers, or to persons engaged in violent actions (e.g. ultras supporters), it strongly emerges how their actions precisely refer to wider components, to ideal finalities, to sentiments that are outside from a particular view or a supposed personal malfeasance. In this framework, at the beginning of ’80, an action of peace teaching was born. Even if squaring things up with such heritages, it tried to build a new intervention method. But pedagogical statements based on the idea of implementing kindness in bad boys, emphasizing all things referred to tranquillity, harmony, absolute wellbeing, total fraternity, still remained. Impossible prescriptions • • • • • • • Such distortion of reality produces, on a closely educational plan, relational and managerial difficulties that may be defined as impossible prescriptions: fixing objectives that are absolutely inconsistent with reality. They are manly strategies of problems banalization, whose standing logic is “the problem will be solved when it will not exist anymore”. It is a sort of tautology, but it has still a strong impact on problems managing. Also at an educational level, the idea that quarrels among children will disappear when children will not quarrel any more, when everybody will love each other, when the most agitated will become calm, the annoyers will not annoy any more, etc. is still diffused. Such self-prescriptions are impossible to be reached. Unfortunately such prescriptions become also didactical objectives (to avoid quarrels among children). There is a perceptive mythology linked to a concept of peace as harmony, that prevents from facing conflicts, perturbations, and aggressiveness within interpersonal relationships. From this point of view, impossible prescriptions generate anxiety, permanent tension, dissatisfaction, frustration, being themselves unattainable. Many educators are disconsolate because of relational difficulties arising when trying to manage discipline, as if contrasts were due to contents, and not to processes. Some phenomena are physiologic: order and disorder are components that cannot be renounced. The question is how to mange them, with what attitude. The problems don’t stand in the situations in themselves, but in the attitude with which an educator (teacher, parent) tries to face them. Nowadays difficulties faced by parents in relating to sons are emphasized. But problems often don’t stand in youngsters’ behaviors, but in the difficulties faced by parents in putting themselves in a problematical relational context, living it as a full of sense dimension. Emotional relaxation is necessary, accepting perturbations as essential and normal components of the relations themselves. In this way anxiousness generated by impossible prescriptions decreases, the attempt to insert positive elements within situations apparently seeming as destructive becoming easier. Updating maps: peace is conflict • • • • • Peace has been considered as antithetic to conflict, and conflict seen as war, devastation, armed fight (any dictionary offers these definitions). In order to build a more concrete and operational possibility of peace, it is necessary to submit the term/concept of peace to a semantic, cultural and psychic rebuilding. Recently, a branch of research has developed, considering peace as coherent to conflict. Peace is conflict, because it enables to maintain a relation also within divergences. Education to peace tries to propose an idea of peace as conflict, so a new map to cross such territories. This map believes in conflict as a generative, creative element, as a resource within relations that cannot set aside from containing and valorising diversity. The most difficult aspect in this work is to decentralize oneself, trying to understand others’ reasons, and to accept divergences. The challenge of education to peace stands in creating the conditions to make relations feed not only with pleasantness, but also with discordance and diversity. Education to peace means to learn the art of cohabitation as more sophisticated than simple tolerance, simple control of diversity. It is a continuous learning, a literacy making us acquire the capability to lie on conflicts and diversities as moments of growing, and no more as fearing or menacing factors. Conflict as relation place: staying in conflicts • • • • • • True human relations enable conflict, that is comparison, share, divergence and opposition. Parents that don’t consent their son to make oppositions, considering them as friends, as accomplices, don’t allow their sons to test themselves, and to use relations with adults as sounding board of own value, as exploring and learning territory. Relations must give the occasion to express parts of oneself, and free own inner and truer dimensions, that can be expressed only within conflict relations. Authoritative education used to deny such possibility through the formula “with kindness or harshly”, and to impose a sole logic – generally unilateral – that aimed to “correct”, searching for easy byways excluding somehow any conflict. Nowadays situation is changed: educators often avoid any kind of confrontation, renouncing to their educational power, being satisfied with an easy dimension of mutual condescendence, that doesn’t allow growing. There isn’t any prescription for relationships, but it is necessary to live educational relations also in their conflicts, as a challenge driving to new competencies learning. Those who search for a solution at all costs cannot find it • • • • • • Discussions about conflicts have been always oriented to solutions research, without considering that some conflicts are not solvable. Experts make a distinction between reducible and irreducible conflicts, where the latter don’t have any possibility of change. Conflict literacy faces those situation from the point of view of management (not of solution): how can situations that cannot be solved, be managed? It is necessary to work on the therapeutically function of time, being able to manage a temporal perspective as a transformation one. Conflicts that cannot be solved, can be transformed. Attempts to solve conflicts are based on correct answers, on provisions, that may led to inauspicious consequences. On the other side, transformative dimension allows to search for conditions that may limit damages, and that may evolve positively. Educators must not search for solutions at all costs. Many teachers at school cannot manage “difficult cases”, because they cannot keep the anxiety of solution. Their desire to re-establish order and stability, make them weaker. Educators must accept and live in dissonant situations, in informality. Nowadays, etiquettes establishing proper behaviours do not exist any more: educators must offer an help, being the referring points for the youngest. Six steps for a proper management of conflicts within educational relations 1. Remember that a conflict is a problem to be managed, not a war to be fought. This point attains to perception, proposing a perceptive and semantic restructuring aimed at considering conflict as a situation to be managed. Even if it could seem banal, often educators tend to abolish conflicts directly contrasting their protagonists, and don’t try to deal with the situations. Annihilating the subject may often seem easier for an educator. This first step provides educators with the occasion to change their perspective. 2. Count up to ten before you act. This step concerns the temporal dimension, the capability to wait for the proper time, avoiding impulsive and compulsive reactions. This is very useful strategically. Avoiding an immediate reaction enables to transform a situation into a learning experience. Stalling for time enables an educator to move from a reactive logic to a communication logic, leading to problem elaboration. Communication represents a ritualization of conflict. Once arrived to communication, a conflict – intended as a problem – is already in its defining phase. Conflict competence concerns the ability to bring conflicts to a communicational plan. In an educational framework, many children cannot do it, so they have to be helped in overcoming their tendency to react immediately and brutally. Six steps for a proper management of conflicts within educational relations 3. Don’t make eyeball to eyeball. This step attains to conflict’s transforming moment, to the possibility to find a different way from the one suggested by a provocation. It is a play down moment: when there is a lot of tension, the first step to make is to lower the tension level, to enable a decantation, avoiding conflict’s contents derailment. This phenomenon happens in any kind of conflict. For instance, at home, the wife is irritated because her husband spilled coffee on the tablecloth. The husband answers back that her hairs are not well combed. This is a classical example of eyeball to eyeball, in which the antagonists want to prevail at all costs, privileging superiority strategy to negotiation. 4. Respect conflict’s contents. This pointy is firmly linked to the previous, suggesting to avoid “tangential answers”, that are very diffused. Tangential answer occur when a problem as itself is not focused, always referring to a general framework, a previous situation, a context of personal antipathy or sympathy. This attitude implies a sense of manipulation. Within an educational framework, facing properly a child proposing something with a marked disturbing content, may make him/her feel recognized. Tangential answers are instead humiliating, not recognizing the possibility for the child to propose confliction contents, not allowing the other to propose his/her personal view about things. This point is important because it attains to self-recognition. Each of us, not finding within communication the respect for what expressed, feel a sensation of annoyance. Six steps for a proper management of conflicts within educational relations 5. Avoid any stigmatizing judgment; test constructive critic. The two most important dimensions of conflict’s educative management are listening and containment. This is the listening dimension. Judgment is the contrary of listening. A stigmatizing judgment implies an humiliation, but in some occasions offering a suggestion, an indication, or even an order is necessary. How? There are strategies based on constructive critic, based on giving comments without provoking a sense of menace, without the other feels as judged. The steps foreseen are the following ones: the first is to ask for the permission; the others attain to problem management, keeping critics on the problem, not on the person. It is a different attitude: give an observation/critic without the other feels as invaded. 6. Be able to say no, when necessary. Within peace education framework a passive, conformist position is more pernicious than a position of divergence and active / creative critic. The ability to say no is indispensable, meaning to avoid any conformist adhesion to procedures that may damage children. Often children belong to groups within which injurious behaviours may be performed (bullying, ultras, etc.). To say no when proper means to keep one’s idea, one’s point of view, to recognize own value. Educators must be able to say no, tolerating the frustrations that a no may cause to children, escaping from a friendliness relation that risks to be very pernicious. To say no means to take on an adult responsibility. No are to be said in the proper contents, and not continuously, systematically. This helps children to use the same behaviour in situations in which a no may save their life (e.g. avoiding entering a car whose driver got drunk). Summarizing • Conflict is a natural part of human interaction, that is obviously made of different opinions, desires and interests. It is mostly believed that conflicts’ natural consequence is aggressiveness and worsening of relations. Such conclusion is partially true, actually a conflict resolution may be negative and destructive, but also positive – consisting in the opportunity to better understand oneself and the others. In particular, a positive outcome results from the capability to modify the conflict so as to permit an evolution and transformation of the relation among the parts, enabling a deeper approaching and mutual respect. This way of behaving presupposes the acquisition of specific abilities, being mediation one of them. Conflicts mediation • • • • • • • • • • • • • • • • What does mediation mean? It is a method of conflicts solving, where the two parts voluntarily ask for the intervention of a third impartial person, the mediator, to reach a satisfying agreement. Mediation is an intervention: Not forced, within a conflict From a third neutral person Aimed to help the involved parts to reach a satisfying solution. It differs from the other procedures of conflict solving, because: The two parts participate voluntarily They make an effort of communication, comprehension, identification of a proper agreement Third parties – mediators – intervene Process is important, not only result The two parts search for an approaching. At school, objectives of mediation are: Peer violence prevention through the enhancement of tools oriented to constructive conflicts solutions Learning of necessary strategies and abilities for conflicts solving and mediating Promotion of a socio-affective climate and of a cohabitation where encounters are felt as personal enrichments How to provide mediation • Mediation is reached when it is required by quarrellers, schoolfellows or teachers, or offered by mediators. • Participation in mediation must be voluntary, but it implies the acceptation of rules and the research of a solution. • Mediators must be neutral, indicate process’s rules and make them respected, listen carefully, guarantee discretion and help finding solutions through a proper use of questions. Formal mediation path in relation to scholastic problems PRE MEDIATION • Phase: previous to mediation • Objective : to create conditions easing access to mediation. PRESENTATION OF PLAY RULES • Phase : mediation start-up • Objectives : to create trustee and to build a mediation process RELATION • Phase : problem analysis • Objectives : to make the respective versions of the conflict expressed and to let the parts show own emotions. To make them able to speak and feel listened PROBLEM BROADENING • Phase : Where we are. • Objectives : to deepen the problem and the mutual advantages and difficulties, and to search for an agreement on the main points. SOLUTION PROPOSAL • Phase : How we will be. • Objective : to tackle each theme and to search for possible agreements. AGREEMENT STATEMENT • Phase : Who does what, how, when and where. • Objective : to evaluate the proposals, mutual advantages and difficulties, and to find an agreement. To make the parts agree on a solution satisfying both, write and sign the agreement. MEETING REVIEW • After some time mediators may meet the parts and verity the outcomes of the agreement. Mediation at school WHO IS THE MEDIATOR AT SCHOOL? • Sometimes expert mediators are engaged, but it is better to work at school exploiting its own internal resources. • In some Italian and European scholastic experiences the group of mediators was composed by teachers, parents, other school employers and students. Usually mediators present own candidatures; in the case of students, they might be elected by their schoolfellows. Mediators attend a 1 or more days training path, and work for a certain period at class or school level. WHAT PROBLEMS COULD BE TACKLED THROUGH MEDIATION? • Quarrels and verbal disputes • Derisions and humiliations among schoolfellows • Violence and bullying problems • Disagreements on projects and working paths • Difficulties in relations between teachers and students • Difficulties among teachers, school managers and parents PEER MEDIATION • An innovative model really implemented in some Italian schools concerns peer mediation. According to this model, some students – in turn – are elected as mediators. They attend a training path and perform their role when their intervention is requested by schoolfellows. Informal mediation and culture of mediation • • • The mediation process above described is a formal one, where different phases follow one another and specific techniques are used. But mediation may also be implemented at an informal level (as often happens when two persons are helped in finding an agreement). While in formal mediation the rules, times and techniques require specific operating conditions, in informal mediation techniques are more fluid, following daily communication processes, and rules are more flexible. A mediator can be any person acting spontaneously within a conflict situation. Intervention may not be oriented towards an agreement, but towards relations improvement. Besides a technical and specialized dimension, schools need to promote a mediation culture within students and teachers. Through such scholastic involvement pathways, schools become realities not only enabling to know and deepen at cultural level the sense of conflict and the strategies to positively solve it, but also a reality in which such behaviours become daily relational practices and strategies 6. Ways of preventing the violence phenomenon Cinema, theatre, outdoor and indoor activities Bullying intervention levels • 1° level: work on single individuals (victims or bullies) trough individual and class support, and an approach: – moral (right-wrong), – legal (inside-outside rules) and – humanistic (to understand instead of punishing); • 2° level: work on class-group through a curricular approach, in order to: – – – – • • Enhance social abilities, Promote cooperation and solidarity (e.g. friend-operator), Provide consultancy, Mediate peer-conflict; 3° level: work on scholastic community through a joint elaboration (school and families) of a school programming against arrogances; 4° level: intervention with the local community in an viewpoint of psychology of community, priming action-research processes deepening the phenomenon at local level and searching for possible solutions, networking all the involved actors. From isolation to integration in the class group • Bullying shouldn't be considered as a problem attaining to a single or a couple, to the victim or the prevaricator, but to the entire class group. • It is necessary to move from an intervention addressed to a single person, to an educational path involving the entire group, in order to help reflecting on behaviours and their consequences, and improve capabilities to tackle and solve problems and conflicts. • It is necessary to consider rules as a shared behaviour code guaranteeing the respect of each single person, to read messages behind the desire to appear as bad boys, and to offer tools for tackling problems differently. Interventions at scholastic level • Some objectives-guidelines to follow must be established • A scholastic policy presupposing a definition of bullying concept, and some intervention strategies to be implemented in order to fight the problem, must be elaborated • It is necessary to make students understand that arrogances are not tolerated, underlining the importance of some important values such as: respect, equality and dignity • Intervention area is made of the entire scholastic community (without any particular attention to victims and bullies) Prevention measures • Delivering of a questionnaire about bullying problem – This screening enables an identification of the fellows “in risk”, underlining how individual disease, perceived self-esteem, depressive symptoms and quality of peer relations are linked together roundly • Studying day on bullying problem – Participants (school manager, teachers, scholastic psychologist, representatives of parents and students) jointly define a longterm program workable at an operational level • Constant supervision during breaks – Bullying episodes mostly occur at school and during breaks • Activation of a more effective link of contacts and support – Provide a telephone number to apply when searching for support Interventions at class level • Foreseeing proper spaces, within didactical activities, devoted to actions aimed to fight bullying, schools can reach important objectives: develop students’ consciousness on arrogances perpetrated, discourage bullying attitudes, increase victims’ understanding, and build a moral against bullying at school. • Didactical activities cannot – alone – generate long-term changes, but they can bring a strong contribution to the other activities performed Curricular approach: literature, cinema, theatre and role plays • Objectives of such intervention are: 1. 2. 3. • • Enhance students’ consciousness about bullying Make them acquire specific knowledge about the nature of the problem in order to understand bullying underlying reasons and consequences Identify intervention strategies to ameliorate relationships among students at school During curricular activities some specific aspects about bullying may be deepened in order to better understand it in its faceting (power, oppression, violence, prejudice). Teachers may refer to historical episodes in order to explain different forms of power abuse Literature and cinematography Literature • • • Literature is a powerful mean to discover hidden experiences and emotions Books to read: “L’inventore dei sogni” - Mc Ewan, containing a passage entitled “the bully” After book reading, a class discussion may enable students to increase their sensitiveness towards the problem, understand immediate and long-term consequences of aggressive behaviors, feel empathy towards bullism victims Cinematography • • • To the same scope, projection of films in class followed by a joint discussion may be organized Films on bullying and prevarication: ”Stand by me” USA, 1986, directed by Rob Reiner; “Certi bambini” – Italy, 2004, directed by Andrea Frazzi. In order to make interventions effective, it is important to sensitize students on consequences of systematical and repeated bullying episodes on victims Performances • Performances allow an analysis of: – – – – Personal experiences Underlying motivations to bullying behaviours Consequences of such behaviours Their impact on bully’s of victim’s families, on victims and teachers – Modalities to stop such behaviours • Performances enable youngsters to develop a deeper empathy towards victims, and an availability to catch motivations driving others to perform bullying acts • Also the so called externals must be involved (those that do not troop because of their fear to be become, in their turn, targets of bullies) Education to citizenship • Pursuing personal interests makes education to mutual welfare difficult. Such value needs, in order to be built, the capability to “give something up”. Students must not mistake the renunciation for the loss: the first concerns having, the second being. • Objective: Opposing uncontrolled individualism and “listening” inability, that show a rarefaction of the alter category Education to mutual welfare • Put into big boxes quantifiable and desirable using material, underlying that such material should be sufficient for the entire scholastic year and for all the class • This exercise makes students' attention focalized on the fact that resources are exhaustible (vs. pervasive consumerism), and drives a real activation of renunciation practice, and pursues the research of alternative strategies when it is not possible to accede to desired suggestive material. Education to cooperation • • • • The most cooperative children are less overpowering than others, more accepted by companions and they face less difficulties in the field of social relations. Bullies are less cooperative than the others, because of their low empathy and heir hostile behaviours towards the others; victims’ condition depends on their high inhibition and their low social acceptation. Bullying fighting should pass through a strengthening of students cooperative behaviours. Objectives: Promote, among group members, mutual dependence with positive valence Quality circles A group of 5 up to 12 persons regularly meets, usually once a week, trying to identify proper modalities to improve the organization they work in, through a structured problems solving process. Problem solving process foresees 5 phases: • • 1. 2. 3. 4. 5. • Problem identification Problem analysis Solutions development Solutions presentation Solutions revision Through such procedures children should identify practical solutions to bullying problem. Teacher’s role • In order to help children building cooperative groups, they should be provided with the possibility to talk, make questions, discuss about activities to be performed. Only through such joint analysis of shared situations, they become more and more conscious about their own and others’ social strategies, and they acquire the capability to listen to own and others’ emotions. Such awareness eases the process of building of empathetic capabilities. Peer support • Intervention trough an ecological approach, activating group’s positive resources (those who can naturally help companions soliciting a deeper empathy towards victims) • Objective: Change values and models that sustain and justify bullying acts in a class (admiration of bullies) • Costs-benefits theory: The theory underlying and motivating bullying must be opposed. Advantages deriving from bullying resorting must be reduced, promoting diffusion of alternative behaviours, favouring the same benefits at a lower cost. • Models of peer support: Activation of help and solidarity spaces directly managed by youngsters at school or in class, emphasizing children’ natural potentiality to console, help, and support companions in difficulty. Cooperative games • Implementation means Teamwork foreseeing cooperation among participants, in order to solve playful tasks and to reach quality results trough mutual help • Pre-requirements Group members must join their abilities, testing how an active engagement of all may provide results overcoming individual satisfaction • They contribute to emotive competence development activating two spheres: – Personal competencies, determining one’s self control. They comprehend: • Self-consciousness: knowledge of own inner status, impulses and resources • Self-control: capability to dominate own inner status, impulses and resources • Motivation: ensemble of emotional tendencies easing objectives reaching – Social competencies, determining the way in which relations with others are managed. They comprehend: • Empathy: consciousness about emotions, exigencies and interests of other persons • Social abilities: ability to induce others to give desirable answers Cooperative games – suggestions for teachers 1. 2. 3. 4. 5. 6. To stage the game – creating conditions enabling children to play spontaneously To learn how to stand apart – observing what children do and how activities develop To help children solving problems by themselves – helping them finding solutions to conflicts/problems To mind game complexity – adapting the game to concrete situations To clarify game structures – making children noting correlations among relevant factors for the game To start self-regulation – avoiding someone imposing oneself on another Cooperative games - examples Objective Example Meeting games Creation of a first contact among game participants Observation: two players sit one in front of another and carefully observe each other. After 20 seconds they turn their back to each other and make a list of what they have observed in one’s companion (eyes color, ear rings, etc). Those who are able to list more than 10 characteristics obtain 1 point. So new couples are created. Warming-up games Help each one to enter the group and to perform tasks together with the others Animated bed: 5 up to 7 players kneel one near another, with their head touching the ground and their shoulders slightly relived. A sleeping companion lies on their shoulders. The moment midnight strikes, the bed start moving onward, participants sticking together and without making the sleeper falling down. Perception games Quietly coming into contact with the others, oneself and the nature Living theatre: a group of persons builds, with the bodies of its members, a word or a short sentence autonomously chosen by the members or by the teacher, while the other group must codify it. Cooperative games - examples Cooperative games Definition and joint implementation of a problem solving strategy The steeplechase: two groups must exchange their places crossing a course full of various small objects to be dodged out. A group is blindfold, while the other gives it the instructions. If one of the two groups bumps into an obstacle, the entire group must start again. Games to acquire trustee Creation of trustee and confidence within the group I am…: each person describes oneself on an anonymous note, using the following categories: musical instrument – sport – animal – vegetal – atmospheric event. Notes are put within a box. The teacher extracts one note by another, asking to the group who made the presentation. The interested party must confirm – once guessed well – or, after a maximum of 5 failed attempts, must make a self-declaration. Games with more numerous teams Stimulation of individual competency to act within a group Tinguely’s car: 6 up to 10 players must build a Tinguely’s car (made up of the bodies of the group’s members), moving and uttering rhythmical sounds. Play is started by a participant, implementing a repeated movement. The second player, in physical contact with the first, tries to state another movement, or invents another car’s component with another sound. All the other members of the group make the same, up to when a car with its specific sound has been created. Cooperative games - examples Team adventure games Cooperation in stressing conditions The millipede: in a group made of 4 persons, the first stands on all fours, the second puts himself in front of the first, and leans his foots on the shoulders of the first participant, subsisting own-self with his hands on the ground, the third and the fourth unites in the same way. In this position, the group must cross a specific distance without any member breaking the formation. The group that – in three minutes – succeeds in crossing the longest distance wins. Reflection games Sharing and joint reelaboration of impressions on what tested The group forms a circle. One by another, all the group’s members go in the centre of the circle and express their own opinion/evaluation on the activity performed lastly. The others react to this expression nearing (in case of agreement) or going away from the speaker (in case of disagreement). Distance chosen reveals the measure of agreement/disagreement with what expressed by the companion. Who doesn’t know what to do, must remain at own place turning his back on the companion in the centre. The speaker in the center observes the arrangements of the companions. Then all the group’s members go back to their own initial position, and another component goes in the centre and expresses own opinion. 7. Emotions’ control Methods and modalities What is emotional intelligence? • • • • • • • Our emotional state influences the performances implemented. A pupil that is an exemplary student, is surely very capable in scholastic performances, but we do not know if he is able to react to life vicissitudes. This is the problem. Academic intelligence does not help in overcoming life problems. Unfortunately schools system focuses too much on scholastic performances, ignoring emotional intelligence – that someone defines as character – that is crucial for own learning acquis. Emotional life management implies specific competencies: those who own them, that are able to control own feelings, to understand others’ and to consider them according to the specific situations, are favoured both in private relationships and in catching rules leading to success. Individuals with well developed emotional competencies have more possibilities to be happy and effective in their lives; those who cannot control own emotional life fight inner battles that sabotage their capability to concentrate on work and to think lucidly. In the book Forma mentis (1983), Gardner affirmed the existence of several types of intelligence: verbal, logical-mathematical, spatial, kinaesthetic, musical talent, personal intelligence in its variants of interpersonal and intra psychical capabilities. A multiple intelligence that could also cover many other aspects. For instance, interpersonal intelligence has been divided in: - predisposition to leadership - capability to feed relationships and to preserve friendships - conflicts solving ability - social analyses ability. This polyhedral idea of intelligence is more explicative of capabilities and possibilities of success of a child than the QI standards. If interpersonal intelligence misses, it is easier to choose the wrong person to marry, the wrong job to perform, and so on. Training on personal intelligences starts at school. Emotional intelligence map Peter Salovey, a psychologist of Yale, developed a map of emotional intelligence: 1. Knowledge of own emotions, that is the self-consciousness that enables to recognize a feeling when it arises (the keystone of emotional intelligence). Persons that recognize own feelings can manage their life better: they are more certain when they perceive their feelings related to personal decisions, ranging from the choice of own partner, to the professional pathway to implement; 2. Control of own emotions, that is the capability to control feelings so as to make them appropriate (capability to quite oneself, to set free from anxiety, sadness, irritability). Those who don’t own this capability constantly face tormenting feelings, while the others are more able to perk up from life defeats; 3. Self-motivation, that is the capability to dominate emotions in order to reach an objective. This skill is crucial for focusing own attention, finding motivation and self-control, and for creativity scopes. Emotional control – the capability to postpone gratifications and to repress impulses – is the bases of any kind of realization. 4. Recognition of others’ emotions. Empathy, another capability based on consciousness of own emotions, is crucial for own relationships. This skill/attitude, that makes persons more sensitive to slight social signs indicating others’ needs or desires, make its owners suitable to care, teaching, selling and management jobs; 5. Relations management. This skill consists in the capability to dominate others’ emotions. Such abilities make one’s popularity, leadership and effectiveness of personal relationships increase. Rational emotional training in practice • Emotional training process, meant as a strategy for preventing emotional diseases, implies a real work of “emotional literacy” (as some USA psychologists affirm). The aim of such pathway is to educate a child’s mind to strengthen the aspect of intelligence that favors balanced and functional emotional reactions arising. A subtitle to these programs may be “How to live well with oneself and with the others”. Emotional literacy • Emotional literacy means teaching to a child the ABC of his own emotions. The Emotion model adopted within emotional teaching includes the three elements intervening in any emotional show: the point A considers the activating event, the situation lived by an individual; in the point C we find his emotional and behavioural reaction. Between A and C the point B intervenes, that is the individual mental representation of reality, own way of thinking, interpreting and evaluating, within own mind, what happened at stage A. • The ABC of emotions, if taught prematurely to a child, represents the first step for a real emotional vaccination, because he will be able to understand own emotional negative reactions so as to transform them afterwards. It does not mean that he will not feel negative emotions any more, but that he will not be overpowered by them, being able to dominate them. • Many persons approaching for the first time the Rational Emotional Training are confused by the term “rational”. This term may generate a negative impression, being erroneously understood as “lack of emotionalism”. So many persons consider this approach as an attempt to transform human beings in aseptic individuals. This is wrong! • The Rational Emotional Training recognizes the value of all the emotions, also of the negative ones, because they are fundamental for the surviving of the human beings. So as aches communicate us that something is damaging our body, the emotional disease is a signal informing us about the opportunity to mobilize our resources in order to face the situation. But when this emotional disease becomes too intense, it will overpower us making us unable to activate our personal resources. So the aim of the Rational Emotional Training is not to eliminate any negative emotion, but to minimize their impact on individual lives, favouring at the same time the maximization of positive emotions. Programme of Rational Emotional Training • • • • Usually a Rational Emotional Training program foresees 3 phases. 1. First of all a child is helped to recognize and identify his own emotions, to be conscious of own feelings in occasion of specific emotional diseases. 2. Then the child is helped to identify the relation existing between own ways of feeling and thinking, and to understand that if he feels somehow, this depends on his way of thinking. 3. Finally, a child will be helped to intervene on the mental mechanisms causing dysfunctional emotions, fostering a transformation in his mind and so changing something in his inner dialogue, that is the way in which he relates to himself when interpreting and evaluating what happens. This is named “cognitive renovation”. Nobody could teach to a child to swim, being the child unable to float in a swimming pool. So it would be impossible for a teacher to teach pupils how to face negative emotions, if the teacher himself has not jet acquired such ability. So the implementation of an Emotional training pathway must start from a work made by a teacher on himself. It does not mean to repress own emotions, but to transform them acting on the mechanism that determine negative feelings arising and persisting. Such mechanism stands within our mind, and it is made by our thoughts. So, acquiring the capability to face negative emotions means to learn how to recognize and transform own irrational thoughts. Irrational thoughts: let’s learn how to recognize and transform them • • This process implies the following phases: 1. Consciousness of a negative feeling arising; 2. Recognition of thoughts preceding and accompanying this mood manifestation; 3. Identification of harmful or irrational thoughts; 4. Correction and transformation of such dysfunctional thoughts through reasoning; 5. Continuous recourse to new and more adequate ways of thinking, so as to test emotional and behavioural reactions more functional to the situation. Implementing a RET in class means to create learning experiences through which pupils acquire consciousness of own emotional moods, and of cognitive mechanisms influencing them, and then to apply such competencies in scholastic problems and difficulties solving. The main aims pursued through RET principles and methods application are: – To favour self and others’ acceptation – To enhance tolerance to frustration – To constructively express own moods – To understand relations existing between thoughts and emotions – To increase frequency and intensity of pleasant moods – To foster the acquisition of abilities of self-regulation of own behaviour. RET implementation modalities • RET implementation within a class may follow three different modalities: 1. Informal approach. In this case the concepts related to emotional wellbeing are transferred to a pupil while he is facing a particular difficult situation. All the class fellows may be involved through joint talks and exercises. 2. Structured lessons. A program articled in a series of lessons, developed according to a taxonomy of objectives, is defined. Lessons are of experiential kind, including simulation games, joint talks, role playing. The program may be addressed to a subgroup of students belonging to different classes, or to a class in its whole. 3. Integration in curricular subjects. This modality foresees the integration of RET contents in subjects mostly suitable to such integration. Independently from the implementation modality chosen, teaching the philosophy of rational thought with the aim to help oneself and the others, will be very useful for teachers and pupils for a more happy and productive school life. RET structured pathway within a yearly scheduling MAIN COUNTRY LANGUAGE • Identify and name emotions • Identify, within a text, passages connoting emotions • Describe in writing emotional episodes • Enrich own lexicon, being able to describe emotional moods of different intensity • Distinguish among objective and subjective realities • Test the logical consistency of an argumentation • Confute and transform irrational thoughts • Training to rational thinking SOCIAL STUDIES • Develop the capability to talk, hold a dialogue with others within a group, debate and express own opinions, give own contribution in finding and organizing resources necessary to reach a collective objective • Ease the availability to check individual and group attitudes upsetting the harmony of a democratic cohabitation SCIENCES • Recognize body signals announcing the overcoming of an emotive reaction • Identify the neuro-vegetative aspects linked to the emotions • Consciousness of thoughts related to emotional statuses (meta-emotive abilities). MUSIC • Identify and recognize environmental and natural sounds generating emotions • Analyze emotions generated by listening to songs • Analyze emotions generated by specific rhythms, tones and intensities • Generate sounds able to induce particular moods GYMNASTIC • Identify postures and gestures related to particular moods • Express moods through own body • Relaxing techniques as a way to attenuate negative reactions related to deep emotions ARTS AND DRAWING • Recognize elements denoting an emotion within a picture • Manipulate an image in order to modify its emotive content • Identify the emotions of an image starting from chromatic compositions • Creatively, personally and operatively express emotions through: particular techniques of coloring, use of various materials, manipulation and modeling activities Activities for primary school, I – II – III classes • Starting primary school, a child develops sufficient cognitive abilities to follow more complex subjects related to emotional education • As much as children improve their ability to recognize different kinds of emotions, they should be supported in understanding that some of them are pleasant while other are unpleasant Pleasant and unpleasant emotions Objective • Make children recognize what makes an emotion pleasant or unpleasant Useful tools • Pack of emotions card (following slide) Procedure • Children are subdivided into two teams and the cards are casually distributed between the two teams. Each team in turn chooses a card and shows it to the opposite team; the latter will have to decide whether that emotion is pleasant or unpleasant, ad then describe a situation in which a child may feel that particular emotion. If both the questions are answered properly, the team owns 2 points, if one question is answered, only 1 point. Once that all the cards have been used, scores are counted and the winner team is defined. Reflection points • Children may be asked to explain the physical sensations felt in concomitance to some emotions. Children will be invited to notice that the same sensations may be felt in case of opposite emotions; e.g. strong heartbeat happens in case of fear but also of happiness. Activities for secondary school • Adolescents may not easily recognize their own emotions. They often can not identify and name what they feel; for instance, anger may be confused with sadness, or irritation may be defined as anger. • First of all, it is important to provide them with tools for understanding emotions’ origin and characteristics, because often a mood, especially if negative, may overpower. • Enhancing the abilities of emotions management favors the possibility to modify negative moods, and to live own emotions in a more functional way. • Rarely adolescents receive a socio-affective education. • The activity proposed is addressed to students attending the first two years of secondary school, and it aims to make them learn the emotional competencies useful to face the problems they will likely live Me and my emotions Objectives • • To understand the origins of personal emotions To learn how to modify personal thoughts so as to modify emotions Necessary material • • 6 cards, each indicating an emotion, like the following ones Sheets and pens for each group of 3 pupils ANGRY ANXIOUS PROUD SATISFIED GUILTY UNHAPPY Procedure • • Create groups of 3 pupils each, and give to every group a copy of the 6 cards and a list of situations. Ask pupils to choose a secretary whose task will be to take notes of the outputs of the team work, and to read them to the rest of the class. Ask pupils to debate and agree on an emotion they believe they would feel in the event described by each situation. Me and my emotions List of situations • You quarrelled with a friend and you told him things that you don’t think about him • You have been elected as the representative of your class • Your parents promised you a beautiful holiday • You got a low mark in English • Your brother related to your parents something that you have made • You have a very important test for your final evaluation • A friend asked you to go out together, but he forgot to inform you that he had another engagement • You were punished because you didn’t help your father • Your coach congratulated you because of your performance • While you are with your friends, you stumble and all the others laugh • Entering your classroom, one of your friends don’t say hello to you and turns to the opposite side • Your parents ask you to engage at school better than you do Phase 2 • After team working, ask the representative the emotion associated to each situation. Check if other groups wrote something different, asking the reasons leading to a choice instead of another. Me and my emotions Starting points for discussion: • Ask the pupils about their opinions on why the people can have different emotions in front of the same situation. • Can the thoughts which the people have be in some way connected to an emotion? • Explain to the pupils in which way we have to apply to ourselves, the thoughts which we express cause the sensations we prove. For example, not everyone can have the same reaction while is chosen as players of volleyball. There can be someone who is proud of him/herself and thinks that it is an important role and to take a part of the team will make him/her know lot of people. Somebody else, instead, can be anxious because thinks to not to be good enough in this game and now should be more involved as the other players. And there can be another one, who is sad because thinks that will have to train a lot after school and will not have enough time for his/her friends. • To learn how to change own thoughts is demanding, but have a lot of utility because helps to reconsider the intensity with which the emotions are lived and to manage them in a better way. Intensive course against the bullying • The aim of this activity is to develop in participants the emotional communication, the capability to cooperate and to create united groups of mutual support. • This activity foresee that, inside a class, there should be carried out 4 meetings - each of 3 hours, for the total of 12 intensive hours. The program foresee that these 4 meetings should be carried out within 4 following days, to maintain the continuity and to not “broke” created atmosphere. First meeting • • • • • Game to know each other: everyone (included researchers) has to present the person on his/her right, to give a physical description and underline most distinctive features. Afterwards everyone thinks on the presentation and says in what agrees and in what doesn’t agree. The aim is to create an open atmosphere in which everyone thinks and reflects on the others, to listen the impression which the others have on oneself, but remember also that these are “opinions” and so these “opinions” can be discordant and relative. “Magic wand”: all participants, one by one, says what he/she would like to change in the person sitting on her/his right (behaviours, attitudes, physical features). Everyone says if agree on opinions about oneself, and if yes, believes to be able to change those aspects. Introduction to bullying phenomenon, theory explanation and connection with the course which is contemporaneously carried. Brainstorming on the bullying concept. Explanation of intervention’s aims. “Photo – language”: on some desks there are exposed the photos related to mostly desperate images, not necessary connected with the bullying. The participants have to look at them carefully. Everyone has to choose (in mind) a one which, for some reason, response on expectations connected with the course. Afterwards, the circle of all participants should be formed, everyone says which photo has chose and why. The researchers will try to focus the activities and following meetings on basis of expectations expressed by participants. Debriefing: conclusions on the meeting, group discussion in which everyone should tell the own emotive status, positive and negative moments, what would like to change in oneself and own behaviour, and in behaviour of the others. Second meeting • • • • • • Comments on previous day. What has not been resolved and should be concluded. Exercises for developing of affinity inside the group: in the circle, one person starts the rhythm, for example by clapping hands; other participants, one by one, have to join by harmonizing with the rhythm with other sounds. The results should be commented. Exercises for developing the trust inside the group: the self-supported circle; all standing, the participants form a circle; at a certain call they turn right and bend their knees. If the circle is still whole and nobody leaves it because afraid of or doesn’t trust, everyone is sitting on knees of the person behind him/her and support the person in front of him/her. The game should be commented. Exercises on self-esteem: everyone says about him/herself three positive things and comments them. Everybody says about others three positive things. All participants have to think about a problem which have never confessed and imagine a person from the group to which would like to confess the secret. Everyone should express the features of the person which has chosen (without telling the name) and why it is the person adequate to receive the secret. The features are written on the blackboard and there are commented positive sides of participants of this course. The network of hands: another exercise to develop the cooperation and support within the group. Starting from various positions, but standing and with closed eyes, and keeping the left hand down and behind oneself and the right hand above own head. Everyone walks in this position toward the centre and join the own right hand with the right hand of another person, and the left hand with the left hand of another person. Everybody opens eyes and discovers that a chaotic network of hand is created. All persons should try to untie the network but with hands always united. Also in this case, if the trust and the participation are maintained, the participants should form a circle with hands united. Debriefing: conclusions on the meeting, group discussion in which every one should tell the own emotive status, positive and negative moments, what would like to change in oneself and own behaviour, and in behaviour of the others. Third meeting • • Comments on previous day. What has not been resolved and should be concluded. Assertiveness: the capability to answer to aggressions without violence but not also passive. Pair exercises trough simulations. • Communication: simulation of different forms of active listening and discussion and reflection. • “Today I’ve discovered that…”: final comment on others’ behaviour. Everybody has to declare what positive has noticed in a person with who normally has not relationship or has difficult relationship. • The six hair to thing: exercise on conflicts resolution with use of theory based on a series of attitudes typologies in front of life experiences (identified as 6 hair of different colors) which go from optimistic and positive to critical and pessimistic and pass through creative, objective and rational, passionate and emotive and organized and synthetic. Exercise on use of hair: which one I use often, which one rarely, which one better? In the last conflict, which I dressed? Were they functional? Which other hair I could dress to obtain a better resolution of that situation? • Debriefing: an emotion to define the meeting. Fourth meeting • Comments on previous day. What has not been resolved and should be concluded. • Peer support. What is a group of mutual support. Everybody writes a card in which says in what he/she would like to be helped by the rest of the class. The card are red and emerged problems are written on the blackboard. Everybody says in what and how could be useful to others. • The nature of confidences inside of mutual support group: which are ethic limits of a person who receive a confidence? What I wouldn’t like to receive as a confidence, because I wouldn’t know how to manage it? Everybody, in group discussion, discloses the own hypothetical difficulty as a possible confident. Through simulations referred to those situations the group try to find a possible way to manage the problem and to support the other. • Debriefing: an emotion to define the meeting. 8. Setting up of local partnerships for prevention and combating against peer violence Method used – agreements, networks, pacts, actors, institutions and involved organizations A culture of dialogue • • To develop the culture of dialogue is fundamental that also “actors” external to didactic education and parent education are interested in the problem. Especially those containers which produce messages and participation, as for example a cinema, a radio, a television, a publishing; but also tools of communication different, as Internet, videogames and all those moments of aggregation, education and debate, as assemblies in schools, conferences and public debates. Courses of culture of dialogue Radio and tv Videogames Publishing Internet Cinema Courses of culture of dialogue • • Each course, in which the culture of dialogue can be developed, have to work to reach own objectives. Each course have to aim to reach those institutional and educational objectives which for their features, structure, means and finalities are more directly of their competency. In particular, those modern tools have a great diffusion among young people, as for example, videogames, should take care of maximal attention to just existing mechanisms, as for example P.E.G.I. (Pan European Game Information) as an indicator of minimal age in which videogames can be used. Each of these containers and actors of culture of dialogue are projected toward these objectives, the culture of legality becomes a natural consequence of their correct utilization. Toward common objectives A synergic work of these subjects that develop the culture of dialogue should aim to following precise and delineated actions and common objectives: • • • • • Awaken the public opinion on the relevancy of phenomenon Favour the valorisation of attitudes of civil society Awake the public opinion on problems and on consequences of moral and physical violence, as well as authors of bullying and their victims Create an educational relationship with Media and technological tools in the way they do not give a message conflicting with the aim of dialogue, civil society and legality; the communication should not to mask the violence, but do not have to exalt it nor promote it Promote the education to the legality with use of tools of “proximity police” and all initiatives which promote citizen’s approaching to institutions for a concrete sustainable security. The Lazio Region • The total contribution with which the Council Department of Lazio Region for the Security has financed the projects interventions against scholastic bullying amounts over 1 million and 200 thousands of euros. “These are the projects through which interested Municipalities and Municipality Unions intend to develop a system of protection which foresee social initiatives, predisposed to collaborate with scholastic institutes, Local Sanitary Units, Police, social cooperatives and with parents with the aim to diffuse the culture of legality and respect”. The network of scholastic institutes: research-action project • • • The purpose of the project is to experiment the activity of prevention to the scholastic discomfort, starting from the survey related to how the students perceive the phenomenon of violence, and to promote an intervention of peer support by developing in them, through the specific training, the capability to mediate the conflicts and to facilitate negotiated solution satisfying for all parts. This experience (from September 2001 to June 2003) has involved 9 institutes, 18 classes, 359 students and 40 teachers. The network of schools has been considered just from the beginning a basic resource for the project, and has been managed with taking care of: - sharing of objectives and methodologies, - identification of the pathway and indicators of results - decisions on responsibilities and roles, - agreement on actions, modalities and schedule - in itinere and final confrontation. Intervention Target Awareness raising about the problem of violence, about the value of mutual help and about curriculum opportunities for all teachers members of network, with aim to favor the creation of sensible contexts able to support the initiative Institutional and not institutional subjects Studying in deepen of methodology and presentation of tools to be adopted Teachers and project managers Training and education with pupils (groups) to develop the capability of support and mediation between peers Pupils and parents Verification of changes happened in class through (1) direct observation of behaviors registered by teacher in diary de board and (2) comparative analysis of questionnaire’s results “My life in the school” by Sharp and Smith Pupils Anti – bullying free phone number • • • Within the campaign for the fight against the bullying “dampen the bully” there has been constituted the free phone number 800 66 96 96. The qualified operators provide information on the phenomenon and suggest possible behaviours in critical situations. The task force of anti – bullying number is constituted by psychologists, teachers, parents and ministerial personnel. The number is active from Monday to Friday from 10 a.m. to 1 p.m. and from 2 p.m. to 7 p.m. In the completely anonymous way there are kept records of problems and denunciations only with the aim to update the database which is the source for data survey and the tool for reflections. First results • To 10 listening positions created by Ministry of Public Education there are arrived, in first 6 weeks, about 4400 calls, 120 per day form the beginning of February to the end of March. • The biggest number of calls came from: ► 37,5% - parents or family of individual sustained acts of bullying; ► 31,4% teachers; ► 23,2% students, victims of bullying. • The biggest number of calls comes from secondary schools (35%), then from primary schools (25%), from high schools (19%), from technical-professional high schools (15%) and from nursery schools (5%). Reason of the call About the 69% of calls inform against arrogant behaviours, violence and isolated episodes, while the 31% is for information. Who are the victims Victims are boys and girls who are perceived as vulnerable because of some psychological characteristics (shyness, have few friends, have good educational performance), psycho-physical characteristics (physical handicap, mental retardation), psycho-pathologic characteristics (problems of autism, other) and social characteristics (wear not branded, join the class group during the educational path). Permanent Regional Observatory on Bullying • • • • • • • • By each regional scholastic Office there are permanent regional observatories on the phenomenon of bullying constituted though special fund assigned by the Ministry of Public Education. Each observatory is a poli-functional centre of services directed to scholastic institutions which operate, also as a network, on the territory. The regional observatories work in the near connection with central and peripheral administration, and in collaboration with different educational agencies present on the territory, for the realization of activities concerning the collection of best practices, materials and competences which in these years have been developed thanks to the care of schools, local institutions (Regions, Universities, Local Sanitary Units, Municipalities, Provinces,….) and associations. The priorities of observatories there is the involvement of institutions just active within the problem, as well as the collection and valorisation of researches, experiences, didactic materials and identification of specific competences. The observatories guarantee the surveying and constant monitoring of the phenomenon, as well as the support to the activities promoted by scholastic institutions singularly or in collaboration with other structures which operate on the territory. The observatories guarantee, moreover, the connection with different institutions which, at the national level, work in field of legal education. The internet website (www.smontailbullo.it) is the “place” of connection between involved institutions and persons. Inside of each observatory there is the monitoring and verification of intervention unit. The operative strategies which will be adopted by observatories will be modulated on four levels: - prevention and fight against bullying, actuated by an active involvement of all components of scholastic realities and through intervention programs which answer to the exigencies of specific territorial contexts; - promotion of educational pathways to the legality through curricular and extracurricular activities; - constant monitoring of the phenomenon of bullying; - monitoring and in itinere and final verification of activities carried out by various involved subjects, also through the collection of reports on activities carried out, and activities proposed to be carried out, coming from schools. The observatories take care and favour the promotion and monitoring of info-training pathways and updating addressed to different components of scholastic community. In the annual directive on education E. F. 2007 is, as the priority, the activity of training of all school personnel within the prevention and fight against bullying.
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