CASE STUDY: NEW PRODUCT DEVELOPMENT Successfully launching products and expanding into competitive markets using NPD research tools that are proven to deliver results innocent made it a strategic priority to leverage their brand to increase their presence in the very competitive orange and apple juices category, taking on the likes of Tropicana. Business Need We needed to identify a winning strategy for leveraging the successful innocent smoothies brand into orange juice. The aim was to bring something different to the market with the launch of a radical packaging format for within the juice category. This was a consumer insight-driven NPD research process which evolved over a two year period. The collaborative approach took innocent through a journey from proposition, packaging design to product testing. Research Solution Methodologies including qualitative ideation, quantitative concept evaluation, packaging research and full mix sales volumetric forecasting. “As predicted the product launch was a huge success! Thanks to the researchers at SPA Future Thinking as well as our very own delicious juice.” The product launch was a huge success, delivering more than £13m of value growth in first 6 months following launch. Outcome More than 2.8 million households bought an innocent juice in the past year, and overall enjoyed brand growth of 230 per cent in the not-for-concentrate juice market. Further research was carried out on the launch of the innocent juice range across Europe including the launch of their blended juice range within the UK. If that wasn’t enough, innocent won two World Juice Awards gongs in October 2011. You can find out more about our services by contacting Ian Hext, Head of FMCG E: [email protected] T: +44 (0)1865 336 400 www.spafuturethinking.com NOVEMBER 2011
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