BMAN 10690
Integrative Team Project
Week 3
Professor Linda A Macaulay
The Process of Application Design
User’s
present
job
Technological
options
Application
Design
Future
Application
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Requirements Engineering Process
concept
problem
analysis
feasibility and
choice of options
analysis and
modelling
requirements
documentation
Figure 5 Activities within Requirements
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CRC Process
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Tuesday: what we did
Part of CRC stage 1
1.
2.
3.
4.
5.
LIST of generic users - 10 minutes
CLASSIFY the generic users - 10 minutes
SELECT the target users - 10 minutes
Prepare interview questions - 20 minutes
Generate report - 10 minutes
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Now
• Interview by one group with Senior
Research Fellow: Barbara Jones
• Open interview questions to
academic staff
• Reflection and tips on how to
conduct an interview
– Further opportunity for user
investigations with business employers
on Nov 6th
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Type of Interviews
Structured Interviews
Questions are prepared
Unstructured Interviews
Continuous flowing discussion based
on questions and answers
Combination of both
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Interview Preparation
Prior to the interview
Determine the objectives
Determine the information require
Formulate questions
Arrange questions in a logical sequence
Confirm date, time and place with interviewee
Find out how much time will be available for the interview
…
For the interview
Dress in appropriate manner
Arrive on time
Obtain necessary permission
…
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Strategy for eliciting interview information
LISTEN
REFLECT
SUMMARISE
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Closing and after the interview
Closing the interview
• Summarise the ground that has been recovered
• Ask the interviewee if they wish to pose any
questions to you
• Explain next stages of the research and arrange
any future communication if required
• Be sure to thank the interviewee!
…
After the interview
• Write up the notes as soon as possible
• Thanking the interviewee by sending email or
letter
…
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Report 2: Initial User Requirements
(Due 18th October)
Report content:
Understanding Users
–List of users
–Categorisation of users (Primary, Secondary, Tertiary)
–Prioritised list of Primary users
–Users selected for further investigation
–Results of Investigation
–Question asked & responses received
–How responses were collected (Interviews, tutors etc)
On Tuesday (16/10):
Evaluation session / Meeting with tutors /Poster
Thursday (18/10):
Edited/revised/formatted report hand in.
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Poster Schedule
• Discuss with tutor on 16th October
• Prepare draft to review tutor on 23rd
October and agree plan for final
completion
• Completed by 26th October
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Poster Content
• Problem definition
• Concept/Vision
• Possible solutions
• Target users
** use diagram and pictures, make visual
- Questions to employers about the concept/vision
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Volunteers (4 or 5)
SECOND LIFE - To Prepare for Nov 28th
Come to office now for Demo (D32)
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