IHI Expeditions
Tips for Success
What is an Expedition?
ex•pe•di•tion (noun)
1. an excursion, journey, or voyage made for
some specific purpose
2. the group of persons engaged in such an
activity
3. promptness or speed in accomplishing
something
What is an Expedition?
A two- to four-month, interactive, web-based
program
Helps front-line teams make rapid
improvements in some of the areas of greatest
concern to hospitals today
IHI will launch 10 Expeditions per year.
Passport membership entitles you to join as
many Expeditions as you would like.
Tips for “Team Gelling”
Set goals
Align your team’s goals with your organization’s
overall aims.
Make certain your goals are clear and relevant
to both individuals and groups.
Begin each team meeting by reviewing the
team’s progress toward your goals. Keep your
goals and how to meet them as the team’s
primary focus.
Tips for “Team Gelling”
Build relationships between team members
Plan an off-site outing or potluck in the first few weeks of launching
your improvement project. Break down the day-to-day barriers of
the work place and get to know your team members as individuals
rather than just by roles.
Learn the details of each team member’s job responsibilities. This
will help the team understand each other’s perspectives, constraints,
and strengths.
Take steps to share news about (and get recognition for) your
team’s work. For example, offer a lunch-and-learn on your early
successes or contribute to your organization’s newsletter.
Tips for “Team Gelling”
Use your data
Combine storytelling with your data to engage both the heads
and hearts of others.
Get and sustain results
Assign a project manager to drive the tasks associated with
your improvement work and track progress toward your goals.
Remember to orient new members to the improvement team.
Addressing turnover as it happens helps to ensure continued
success.
Acknowledge individual accomplishments as well as those of
the group.