Week 2 Introduction to Project Management 1 Project lifecycle 2 Processes of Project Management IPECC 1. Initiating 2. Planning 3. Executing 4. Controlling & Monitoring 5. Closing 3 Project Life Cycle Review • "The life cycle is the only thing that uniquely distinguishes projects from non-projects". • Is fundamental to the management of projects 4 What is the Project Life Cycle? • Sequence of phases through which the project will “evolve” • Fundamental to the management of projects • “Exact wording” varies between industries and organization 5 Basic Project Lifecycle Initiating Closing Controlling Planning Executing 6 Phase 1 INITIATING • Initiating • • • • • Getting commitment to start the project Goals & objectives established Teams formed Tasks are developed Answers questions: • • What problem is to be solved How will it be solved 7 Phase 1 INITIATING cont. • Initiating cont. • • • • • • • Preliminary planning Kicking off Gather data Identify needs Establish goals, objectives, stakeholders, risk level, strategy, potential team, alternatives Present proposal Approval to continue 8 Phase 2 PLANNING • Planning • Figure out how the project will perform • • • • • how are you going to report—to whom, how often Schedules laid out Budgets created Risks analyzed Answers questions: • • What is the plan? How do we know when we are done? 9 Phase 3 EXECUTING • Executing • Putting the plan into action • Status reports generated 10 Phase 4 CONTROLLING/MONITORING • Controlling • • • • Sometimes referred to as “Monitoring” Ongoing responsibility to see if the project is going according to the plan QUALITY level monitored and maintained Forecasts made and updated 11 Phase 5 CLOSING • Closing • Sometimes referred to as “Realizing” • Obtain client sign off • CELEBRATE!! 12 13 Project Management Approaches 15 Project Management Approaches • 2 Approaches • • • Traditional (Life Cycle/Processes) Agile Note: This course will cover the Traditional approach 16 Traditional Approach • We can complete the processes IN ORDER of the “Project Life Cycle” • Works well when we are FAMILIAR with the project • GOAL and SOLUTION are easy to identify • Scope and deliverables are clear 17 AGILE APPROACH 18 19 Agile Approach • Goes thru ITERATIONS (LOOPS) to get closer to and eventually reach the desired outcome • Goal can be described, however the Solution is not clear • Completed when we don’t know what the solution looks like • Goes through “iterations” to get closer to and eventually reach a successful outcome 20 How to Improve Teamwork in the Workplace "Individually, we are one drop. Together, we are an ocean" How to Improve Teamwork in the Workplace "There's no 'I' in 'team" • By working together, people can accomplish far more than they could alone. • Staff can be more productive when they work together. Studies find that teamwork improves: • • • INNOVATION ENHANCES PROBLEM-SOLVING AND BOOSTS PRODUCTIVITY Starting the group • Set GROUND RULES at beginning of task or project. • Each team member has equal SHARE of work so no one feels frustrated or resentful • GUIDELINES regarding individual contributions to group. • For example: Everyone will come to meetings on time. • Encourage everyone to contribute to discussion and the generation of ideas. Effective Communication • Listen carefully to what others are Saying, hearing • ACKNOWLEDGE other team members' INSIGHTS and offer ENCOURAGEMENT • Build on SUGGESTIONS offered by other team members • • • Keep a record of what is said during team meetings, and overall progress Solve problems and resolve disputes Team leader resolves conflicts effectively. “REFLECTIVE LISTENING” Did you: • Allow speakers to state their thoughts or opinions without INTERRUPTING • Actively try to remember the important facts or points made by others • Jot down any details or points raised by others • REPEAT BACK or SUMMARIZE, points of view expressed? Giving and receiving constructive feedback in groups • If you describe what you actually SEE and HEAR, this reduces the other person's inclination to react defensively. • • Reveal your own position or feelings. For example, "I FELT intimidated when you argued your point," rather than: • • "You were very aggressive." Describing your own reaction leaves the other person free to use this feedback or not 26 Stakeholders 27 Who is a Stakeholder? • Includes individuals and organizations who: • Are INVOLVED in the project • May positively or negatively affect the project • May exert INFLUENCE over the project or results 28 Stakeholders 29 Project Stakeholders (This will become slide #3 in your PowerPoint Presentation) • In groups, take 5 minutes to come up with a list of project stakeholders for an: “OTTAWA BASED CHARITY- FUNDRAISER”; 1 member/spokesman will write the list of stakeholders in a Word doc. on his/her laptop, • SAVE YOUR GROUP WORK EACH WEEK, AS IN WEEK 7, YOU’LL BE PRESENTING ALL YOUR “GROUP WORK” 30 MS PROJECT HOMEWORK, CH. 01 CHANGING TASK DEPENDENCY DOUBLE click on teeny little arrow (Task Dependency Line). this will bring up the Task Dependency dialog box. Click on the drop-down arrow beside TYPE 31 Who May Be a Stakeholder? • • • • • • • • • End users External (environmental, technological, market changes, competitive initiatives) Internal Upper management Suppliers Sub contractors Team members Regulatory agencies Sponsors 32 Phase 1: Initiating Projects 33 Initiating Projects Initiating Planning Executing Controlling Closing “Initiation is successfully beginning the project to create success in the end. “ -is the most CRUCIAL phase in the Project Life Cycle, as it's the phase in which you define your SCOPE and HIRE YOUR TEAM. 34 Purpose of Initiation Process • Set the overall SOLUTION direction • Define top-level project objectives • Broad, general objectives, some people call them "goals", that policymakers deal with, eg: "improve economic growth", fall into the top level and are called "policy objectives". • Secure: • • Necessary approvals Resources • Assign Project Manager 35 Initiating Projects 36 • INITIATING PROJECTS cont. INPUT: • Project Selection Criteria: • • HISTORICAL INFO: • • done based on a panel, only some which are funded, they have to go in and select which projects they’re going to spend their money on relevant data, projects of similar nature (successes/failures), sales, increasing in size/volume in sizes STATS PROCESS: • PROJECT SELECTION METHODS: • • how the COMPANY goes about selecting what projects they’ll do and not do, what their priorities are, cost etc. EXPERT JUDGMENT: • subject matter expert in that field 37 PROJECT INITIATION 38 MS PROJECT & MS ACCESS 2013 • Instructions on downloading/installing MS Project and/or MS Access 2013 • You can also use MS PROJECT and/or MS ACCESS 2013 from any of the “Open Access Center” locations . • In addition you can use MS PROJECT and/or MS ACCESS 2013 from Algonquin College’s “Virtual Desktop” – Note: If you are using the “Virtual Desktop” FROM HOME • you 1st need to login to Algonquin College’s Secure Portal HAVING PROBLEMS WITH DOWNLOADING MS OFFICE/ACCESS & MS PROJECT?? • If, after viewing the video on how to download MS OFFICE/ ACCESS , you are still having difficulty downloading them: • Do NOT wait until my Office Hours, next week. ITS are aware of any issues we’re having with MS OFFICE/ACCESS & MS PROJECT. – ITS also has a CD with both programs on it, which you can borrow. 40 Group Work • SAME GROUP FOR THE ENTIRE COURSE • 6-7 PEOPLE PER GROUP • All GROUPS must sign up on the wiki • For the PROJECT MANAGEMENT Group Presentation Blackboard > Student Tools > WIKI > “OTTAWA-WIDE BASED CHARITYFUNDRAISER” > Create Wiki Page button • Your charity should be an EXISTING registered, CANADIAN BASED, (not an Ottawa based) charity. Make sure that you do NOT overwrite someone else’s charity • Each charity has to be UNIQUE (no “duplicates”) • only 1 person per group, (NOT each member) signs up • Add the name of the charity, purpose, and the first and last names of all group members 41 WIKI-SUBMITTING GROUPS NAMES • Watch this video which will explain How to Create a Wiki • Please make sure that when you put in your “Charity Fundraiser” submission, that you do not ACCIDENTALLY OVERWRITE someone else’s “Charity Fundraiser” submission: • • • Click on the EDIT WIKI CONTENT button Do NOT add anything in the “NAME” textbox at the top Just add your Charity Fundraiser NAME, PURPOSE, and GROUP MEMBER list to the bottom of the EXISTING list > SUBMIT 42 EXAMPLE OF:“OTTAWA-WIDE BASED CHARITY- FUNDRAISER” (WIKI) The following is an example of: 1. NAMING your ““Charity Fundraiser” 2. giving your “Charity Fundraiser a purpose 3. listing your group members: • • The name of my Charity Fundraiser is: “ENGLISH LANGUAGE TUTORING FOR THE OTTAWA COMMUNITY ". The purpose is to provide Ottawa’s financially disadvantaged with life’s essentials at the lowest possible prices. . Our group members will be: Tom Smith, Jill Jones, John Cramer, Lucy Luke, Bill Wyman, Cassandra Jones, and Jason Miles. • Please note that when you input your team members, that you include both the First name, and the Last Name. 43 Working with Groups • Watch this video on how TRELLO works for “GROUP WORK” • Google Groups • Google Hangouts MS PROJECT MS Project is a database • 3 databases in one: 1. 2. TASK Database: task name, start, finish, cost, duration, and work 3. ASSIGNMENT database: when a resource is assigned to a task all of the assignment-related info for each specific resource for each specific task • • RESOURCE database: resource name, type of resource, standard rate (pay rate), resource group they belong to, the base calendar they are assigned, and the max number of units for the resource Resource’s start & finish date Amount of work & total cost for that resource on a specific task 45 4 Types of Calendars 1. BASE Calendar specifies default working and nonworking times for a set of resources. It can serve as a project calendar or a task calendar. Microsoft Project provides 3 base calendars: Standard, 24-Hours, and Night Shift. 2. PROJECT Calendar is the base calendar that is used for an entire project. It defines the normal working and nonworking times. 3. RESOURCE Calendar defines working and nonworking times for an individual work resource. 4. TASK Calendar is the base calendar you can use for individual tasks to manage the scheduling of these tasks. A task calendar defines working and nonworking times for a task, regardless of the settings in the project calendar. © 2014, John Wiley & Sons, Inc. Microsoft Official Academic Course, Microsoft Project 2013 46 TO CHANGE THE TYPE OF “DEPENDENCY” • Double click on the dependency line between the 2 tasks • Click on the drop-down arrow beside TYPE Notice: FROM: lists the 1st task name in the 47 Dependency, and TO: lists the 2nd task name Changing a number of Tasks to a Milestone AT THE SAME TIME • Select the tasks • TASKS > INFORMATION > Enter the number in the DURATION textbox (You can also make other task info changes here) 48 Scheduling your Project • Can schedule a project from either START or END dates, but not both • Scheduling from a START date causes all tasks to start as soon as possible • Greatest scheduling flexibility • From a FINISH state can be helpful in determining when a project must start if the Finish date is fixed 49 Hybrid / Homework cont. • INTERNET RESEARCH • (due midnight the night before Week 3 class) • The “Week 1 Internet Research Assignment” requires you to research, using the Internet--the different certifications offered through PMI and some of the Project Manager’s responsibilities for jobs available in Ottawa. To do the assignment, go to: • BLACKBOARD > WEEKLY LESSONS > Wk#1 “Project Management Intro” > “Wk1 - ASSIGNMENT 1-PROJECT MANAGEMENT ACRONYMS AND JOB DESCRIPTIONS” • This assignment is not “locked down”, so you can have “Internet Explorer” open at the same time. 50 Hybrid / Homework • • • • • Read Chapter 1 of your MS Project 2013 etext Complete all activities required while reading chapter 1, including end of chapter practical assignments. Complete the Fill in the Blank for Chapter 1 Complete the T/F for chapter 1 When you get to these “KNOWLEDGE ASSESSMENT” questions, you can COPY & PASTE content into an MS WORD doc., by going to the Texidium ONLINE reader 51 MS PROJECT eText FILES • NOTE: Your etext will ask you to open certain files throughout the lessons. Download ALL the Lesson Files you will need for the etext. · Do not bother downloading all the chapters—just download chapters, 1-4, & 10 IN ADDITION: When you get to the “KNOWLEDGE ASSESSMENT” questions, you can COPY & PASTE content into an MS WORD doc., by going to the Texidium ONLINE reader 52 THE ANSWERS TO THE e textbooks: 1. “FILL IN THE BLANK, T/F, & MATCHING end-of-chapter questions: • are always found in the following weeks: BLACKBOARD > WEEKLY FOLDER folder 53
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