Gatewood HUMAN RESOURCE SELECTION, 8E © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. An Introduction to Selection Chapter 1 © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. FOUNDATION FOR A SELECTION PROGRAM In today’s competitive business environment, managers want to increase the performance of their employees. Selection is the basis for employee performance. Selection programs are useful if: 1. They develop instruments that collect jobrelated information from applicants. 2. This information is used appropriately. © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. FOUNDATION FOR A SELECTION PROGRAM (2) Part I of this text will cover: 1. The steps to be taken to develop a selection program 2. The various forms of job performance 3. The steps necessary to identify worker characteristics that lead to job success 4. The specific legal demands of selection (laws, executive orders, court decisions, etc.) 5. The composition of recruitment programs that will attract appropriate applicants © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. Definition of Selection The process of collecting and evaluating information about an individual in order to extend an offer of employment. ◦ Such employment could be either a first position for a new employee or a different position for a current employee ◦ The selection process is performed under legal and environmental constraints and addresses the future interests of the organization and of the individual © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. Definition of SelectionCollecting & Evaluating Information The selection specialist must systematically collect information from applicants about how much of the necessary characteristics each possesses: ◦ WRCs (Work-related characteristics) Human attributes related to job performance, including personality ◦ KSAs – (Knowledge, skills and abilities) A traditional term used in HR, excluding factors such as personality © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. Definition of SelectionCollecting & Evaluating Information (2) Distinguish between selection and hiring. Selection occurs when job-related information is collected from applicants and offers of employment are given to those who possess the WRCs to do well on the job. Often, hiring occurs when a job is offered with no evaluation of the applicant’s jobrelated qualifications. © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. Definition of SelectionSelection for Initial Job and Promotion Selection for an initial job: ◦ 1. Applicants are external to the organization, commonly students, graduates, or unemployed ◦ 2. Recruited through formal mechanisms ◦ 3. These produce many applicants ◦ 4. When many applicants, costs are a factor; a brief selection instrument will reduce to few ◦ 5. Remaining applicants undergo several steps ◦ 6. Decisions formalized by statistical means or input by multiple people © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. Definition of SelectionSelection for Initial Job and Promotion Selection for Promotion: ◦ 1. Candidates are internal to the organization. ◦ 2. A limited number or no formal recruitment techniques are used. ◦ 3. Because the applicants are members of the organization, there is much information about them, including performance reviews, etc. ◦ 4. Often evaluation is informal, subjective. We do not agree with subjective selection decisions. © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. Definition of SelectionConstraints and Future Interests Ideally, an organization makes selection decisions with a great deal of control over the number of applicants, the information gathered and its evaluation; but: ◦ ◦ ◦ ◦ Great fluctuations in the market of applicants Economic conditions Federal (EEO) and state laws Future interests of both parties must be considered © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. Definition of SelectionIs … Selection … Important? The resource-based theory of organizations holds that they can gain advantage over competitors by having and holding a valuable resource in short supply ◦ A recent study concluded that selection and training applied to even low-skill jobs could yield returns in customer service, retention of employees, and profits © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. Selection and Other Human Resource Systems Many systems are important for employee performance, as shown in Figure 1.1 To get the maximum benefit from these HR systems, firms must design all systems so they greatly enhance employees’ work performance Selection is more closely related to recruitment than to other HRM programs © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. Figure 1.1- Interaction of Selection & Other HRM Systems © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. Developing a Selection Program The adequacy of each step shown in Figure 1.2, strongly determines the adequacy of the selection process ◦ Job Analysis Information ◦ Identifying Relevant Job Performance Measures ◦ Identification of Work-Related Characteristics ◦ Development of Selection Measures ◦ Validation Procedures © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. Figure 1.2- …Development of a Selection Program © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. Constraints in Developing a Selection Program The essence of selection is prediction, but ◦ Limited Information on Applicants ◦ Applicant and Organization at CrossPurposes ◦ Measurement of Jobs, Individuals, and Work Performance often not precise ◦ Other Factors Affect Work Performance ◦ Selection Research versus Selection Practice ◦ What is Selection Doing That’s Good for the World? © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. Constraints in Developing a Selection Program (2) Some important areas of selection: ◦ Big Data – increasingly growing and complex testing and gathering of data ◦ The Magnitude of Demographic Group Differences and their Effects – In measuring the WRCs that applicants possess, there are consistent differences among demographic, ethnic and racial groups ◦ The Use of Internet-Based Selection Measures © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use. Plan of this Book This book is divided into four parts: ◦ ◦ ◦ ◦ Part 1, Foundation for a Selection Program Part 2, Measurement in Selection Part 3, Selection Measures Part 4, Using Selection Data © 2017 Cengage Learning® May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school-approved learning management system for classroom use.
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