Inclusion criteria
• Without this intervention hospital
admission would be unavoidable
• The Patient has agreed and consented
for treatment to be provided by Acute
Care at Home
• The Patient must be 18 years or older
• The Patient has telephone access at home
for support and / or in case of an emergency
• A GP needs to have assessed community
referred patients within 24 hours of
referral and will take medical responsibility
for the Patient
• If out of hours, a Cornwall Out of Hours
clinician will maintain responsibility until the
Patient’s own GP surgery resumes in-hours
responsibility
The Acute Care at Home Team is
available 8am-10pm, 7 days a week.
Feedback
We welcome your comments so that we can improve
our service. If you have any ideas about how we could
do something better please let us know. We also
welcome feedback about positive aspects of the service.
If you have a complaint please let us know as soon as
possible so that we can try to put things right.
If you prefer not to raise an issue with our staff, you can
contact our Patient Advice and Liaison Service (PALS) for
advice, information and support.
Call: 0300 330 1444
Email: [email protected]
Write to: PALS, Sedgemoor Centre,
Priory Road, St Austell PL25 5AS.
“I had the best of both
worlds - the familiar
surroundings of my
own home and 5-star
treatment from the
Acute Care at Home
Team! I’m certain it
speeded up my
recovery. Thank you”
Acute Care
at Home
“What a
brilliant
service.”
A guide for health
professionals, patients
and carers
“...It must be a privilege to
work with such a dedicated
team of nurses. From my
first contact with them I
was very impressed, not
only with their nursing
skills, but the kindness
shown in such a friendly
way, at a time of feeling
so unwell...”
Peninsula
Community
Health
www.peninsulacommunityhealth.co.uk
Peninsula Community Health is a not for profit Community
Interest Company responsible for providing NHS adult
community health services in Cornwall and the Isles of Scilly.
Registered in England and Wales No: 7564579
Registered office: Peninsula Community Health CIC,
Sedgemoor Centre, Priory Road, St Austell PL25 5AS
Please recycle this leaflet when you have
finished with it. Designed and printed in
Cornwall on 100% recycled paper.
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Who we are
What we offer
Where we are
The Acute Care at Home Service is provided
by a team of nurses and offers high levels of
nursing support across Cornwall.
• Complex patient assessments for
admission prevention and review
pre-discharge from hospital
• Administration of drug therapies including
IV antibiotics, anti-emetics, diuretics and
fluids for rehydration
• Cannulation and phlebotomy
• Management of central lines and
implanted ports
• Respiratory assessment and examination
• We can offer short term nebuliser loans
and monitoring of oxygen therapy
• Cardiovascular assessment (ECG machine
available if required)
Central & West Team
Truro Health Park
Infirmary Hill, Truro
Cornwall, TR1 2JA
Our aim
To deliver advanced nursing care and support
to patients in their own homes; to prevent
hospital admission and facilitate early discharge.
What we do
We accept referrals from Healthcare
Professionals in Acute and Community settings
and can discuss patients on an individual basis.
Responsibility for the Patient remains with
the GP / Consultant who referred the Patient.
Packages of care can be arranged via Adult
Care and Support or the Early Intervention
Service (EIS) if appropriate.
• Following assessment / treatment the team
will inform the referrer of any changes and
liaise with them to discuss further treatment
plans and / or discharge from the service.
• The Acute Care at Home Team is available
from 8am-10pm, 7 days a week.
This allows us to treat
conditions including:
• Exacerbations of COPD
• Chest infections / Pneumonia
•Cellulitis
• Urinary tract infections
• Some cardiac conditions such as Heart Failure, Atrial Fibrillation
• Post-operative treatments / care
For more information or to discuss whether
a patient may be suitable, please contact the
Team or the Acute GP Service.
Tel: 01872 354480
East & North Team
St Barnabas Hospital
Higher Port View
Saltash, Cornwall
PL12 4BU
Peninsula
Community
Health
Tel: 01752 857441