the PowerPoint slide. - ESG Research

Most Significant PC Challenges
Organizations' current operational and business challenges with respect to desktop/laptop PCs and other client
access devices providing general-purposes PC functionality (Percent of respondents, N=480, multiple responses
accepted)
Enforcing end-user compliance with regulatory requirements
(e.g., information security, privacy, data retention, etc.)
Securing confidential data resident on client access devices
60%
12%
Application deployment/upgrade time and/or complexity
58%
9%
Operational cost of IT staff required to support end-users/client
access devices
No consistent backup of desktops, laptops, and other client
access devices
Providing consistent computing experience for remote/mobile
users
Unauthorized application usage or configuration changes by
end-users
54%
10%
54%
6%
54%
6%
54%
4%
Recovering end-user desktop environments and data in event
of disaster
53%
5%
OS deployment/upgrade time and/or complexity
45%
6%
New client access device provisioning time and/or complexity
2%
Difficulty managing employee termination / device
decommissioning
2%
Difficulty managing user profile transfers
2%
Power consumption associated with desktop/laptop PCs
41%
39%
39%
33%
3%
0%
Biggest
operational
and business
challenge
51%
8%
Capital cost of new client access devices
All
operational
and business
challenges
56%
10%
Patch management time and/or complexity
© 2009 Enterprise Strategy Group
66%
14%
10%
20%
30%
40%
50%
Source: ESG Research Report: Virtual Desktop Infrastructure Market Trends, February 2009.
60%
70%