Effective Recruitment and Selection
(Program Code: HRM # 501)
Purpose, Objective and Outcome
Recruiting and selecting the right talents that will fit into the organisation and
stay to contribute is not an easy task. Not able to recruit, interview and select the
right talents can be costly for organisations as valuable time and resources would
have been spent on the whole process. It also creates inconvenience for all
concerned, causing inefficiency, service deterioration and potential loss in
business.
Past performance is the best predictor for future performance. This program uses
behavioural interviewing techniques to screen and select the best people most
compatible for the jobs. It is important that HR recruitment personnel and line
management, including managers and supervisors, be trained so that they have
the much needed knowledge and skills to conduct recruitment and selection
effectively.
At the end of the workshop, participants will be able to:
 Identify and avoid common errors made during interviews
 Use behavioural interviewing techniques to assess compatibility from skills
and organisation culture “fit” perspectives
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Use interview as an assessment tool to select the best talents
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Effective Recruitment and Selection
Designed For
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Human Resource Managers and Specialists
Line Managers and Supervisors
Staffs who participate in the recruitment process and are involved in
conducting peer interviews
Methodology
Interactive group discussions and sharing of experiences, videos, case study,
exercises, skills practices, and role play
Language Medium
English, but can supplement with Cantonese and Putonghua if needed,
depending on the needs of participants
Fee (Inclusive of Tea, Coffee Breaks and Lunch) to make learning convenient & time effective
HK$ 2,600
Early Bird Discount / Group Discount – HK$ 200 each person
Content Outline
Common Mistakes Made in Recruitment and Selection
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Types of Common Mistakes
Missing Link between ‘Able to Talk’ and Actual Performance
Interviewing and Selection Skills
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Marketing Approach to Recruitment
Develop Job Criteria Based on Job Specifications
Establish Pre-screening Criteria and Techniques
Design Behavioural Based Interview Questions
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Develop a Selection Interview Guide
Phrasing Questions, Exchanging, Interacting during Interviews
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Effective Recruitment and Selection
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Getting the Candidate to Talk
Observe, Interpret and Assess What the Candidates Say
Seeking Contrary Evidence
Assess the Overall Interview Holistically
Justify Selection
Interviewing Exercises, Skills Practice and Role Play
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Exercise – Develop Relevant Interview Questions
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Skills Practice and Role Play
Debrief and Provide Feedback
Selection and Conclusion
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Evaluate the Candidate as a ‘Whole’ Person
Making the Hiring Decision
Making an Offer and After
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