1
2
Increase Profit Margins And Improve Efficiency With Project Management Office Consulting Services Are you achieving your project profitability targets? A key factor of project profitability is the strength of your PMO and your level of delivery excellence. Benefits of Project Managem ent O ffice Co nsultin g Services Most organizations have project management skills, but lack structure and compliance within the organization to achieve consistent repeatable process that impacts your bottom line, reputation, stability, and growth as a professional services organization. § Coaching by real-­‐world experienced Project Managers § Align your tools and PM processes § Repeatable and predictable project execution and management § Deliver successful projects in a cost-­‐effective manner § Satisfied customers § Increased project profit margins TOP Step Consulting, a leader in Professional Services Operational processes with certified and real-­‐world experienced project managers, will help you build a Project Management Organization from the ground up or help you to mature the foundation you already have in place. We focus on the execution of your project management process and what is needed so you can execute on those large, riskier projects with confidence! “TOP Step Consulting was a driving force in helping us achieve our challenging globalization goals for Professional Services “ – Kyle Bowker, Progress Software © 2015 All rights Reserved Visit TOPStepConsulting.com to learn more. Project Management Office
Our Process And What To Expect Process Modeling Workshop Along with your Senior Management and Project team we focus on how you execute your engagements and where the areas of opportunity exist before we recommend foundation elements. The results of the Process Workshop is an outline of the PMO Foundation to be developed or improved including: §
§
§
§
§
§
§
PMO Mission/Charter Measurable Objectives Stakeholders Communication plan including document repository Complete lifecycle process diagram with decision, actions, and deliverable identified Process definition templates Tool usage Standardized Tools and Processes Development of standardized processes, including the detailed steps to be followed within the process, from the workshop information gathered is completed in a collaborative environment. Stakeholders involved or impacted by each process are consulted to review and provide feedback on drafts as TOP Step Consulting establishes roles and responsibilities along with standard templates for consistent and predictable project delivery. The end result is a standard operating procedure PMO library to track and measure success of the organization. Measurable objectives for PMO reporting are then defined to align with checkpoints, triggers, or actions identified in various processes impacting engagement status, health, and risk. PMO Sponsorship and Leadership TOP Step will work with you and your organization on how to successfully implement the PMO steps to ensure long-­‐term viability. Having in place both PMO leadership as well as executive sponsorship and is a necessity to long-­‐term success. © 2015 All rights Reserved Visit TOPStepConsulting.com to learn more. PMO Knowledge Repository Each project manager will encounter his or her own successes and challenges. This information should be shared via the PMO to ensure that the team continues to operate at a high level of efficiency and that risks and rework can be avoided. A knowledge repository and communication plan of contributions is setup with the organization leveraging existing tools and technology such as a PSA, document management systems, or intranet. By establishing regular project reviews/audits, the PMO can capture lessons learned and risk mitigation plans from project managers for reference by the organization. The PMO should also be a proactive source of information by pushing key knowledge articles out to the Project Managers and leadership for awareness and action. Project Managers and leadership should participate on regular calls to share tools, ideas, and suggestions to learn from one another. Leadership participation will ensure objectives and key performance indicators are being achieved by the organization as promoted by the PMO. Training Development of a PMO onboarding course is critical to the rollout, adoption and execution of defined processes by your project managers. Materials are customized to your specific PMO structure to provide control and flexibility where needed to ensure high adoption by your team. PMO Launch and Continued Process Monitoring The PMO is launched with an initial baseline of performance metrics for measuring overall project performance. To realize the benefits of a PMO for improving your bottom line, a continued process monitoring is designed to audit the trends in how the PMO is impacting the overall delivery success of projects such as reducing financial risk and identifying problematic projects early. Visit TOPStepConsulting.com to learn more. © 2015 All rights Reserved Project Management Office
Tools, Operations, Process… Steps to Professional Services STEPS to Professional Services Efficiency STEPS is a complete set of services designed to focus on five core steps towards maturing and creating business efficiencies in your Professional Services business. Ab out TOP Step Consulting, LLC TOP Step Consulting improves business efficiency and productivity for Professional Services business operations. We help you achieve your profitability goals allowing you to focus on building your business. Our experts have extensive experience in professional services business operations, project management, and professional services automation with both local and global Professional Services organizations. We are proud to be awarded “Best of the Best” by SPI Research for a sixth consecutive year and be ranked as one of the fastest growing private companies by Inc. 5000. Co n ne ct w ith us ! TOP Step Consulting, LLC 43627 Oleary Lane South Riding, VA 20152 Phone: 703.957.8370 Email: [email protected] TOPStepConsulting.com twitter/TOPStepTweets linkedin.com/company/top-­‐step-­‐consulting-­‐llc fb.com/TOPStepConsulting © 2015 All rights Reserved Visit TOPStepConsulting.com to learn more.