Title:
NAMI Provider Education Instructor (Individual living with mental illness)
Reports to:
Family Resource Centre (FRC) Coordinator / NAMI Organizer
DESCRIPTION
National Alliance for Mental Illness presents the NAMI Provider Education Program, a 15-hour
program designed to be taught by a five-person teaching team made up of two family members
of individuals living with mental illness; two individuals living with mental illness; and one mental
health professional who is also either a family member or an individual living with mental illness.
This course is delivered to mental health professionals to educate the important practice of
involving family caregivers in the process of hospitalization, discharge, treatment planning,
follow up and monitoring patient care.
A. RESPONSIBILITIES AND DUTIES
Commitment to teaching minimum two 15-hour programs within a year
Required to complete NAMI Provider training program
Educating Service Provider Professionals of the importance of involving family
caregivers in the process of hospitalization, discharge, treatment planning, follow up and
monitoring patient care
B. QUALIFICATIONS
Over 18 years of age
Lived experience as someone who has experienced mental illness and/or addiction is a
prerequisite for this role
Instructors are responsible for their own transportation; however we will provide a
honorarium for parking and mileage
Approved Criminal Background Check
C. SKILLS AND ABILITIES
Ability to listen and communicate effectively with others
Interpersonal skills
Ability to work within a team/group setting
Support for the Vision, Mission and Values of AMHS-KFLA and FRC
Willingness to present a positive image of NAMI, AMHS-KFLA and the FRC in the
community
Previous experience with public speaking
D. RISK ASSESSMENT
Risk Type
Description
Likelihood*
Low=1
Medium=2 High=3
Contingency
plan
People
Harm occurs due to inadequate training or supervision
of volunteers
Breach of confidentiality following interactions with
volunteers
May struggle to decide on attending an event in bad
weather
Potential for difficult or harassing interactions with
visitors
1
Same as above
May additionally need to cover for volunteers in an
emergency
None
None
None
1
1
Loss of or damage to FRC property due to mishandling
or poor security
1
Role-specific
Training
1
Role-specific
Training
Role-specific
Training
Income
Potential loss or damage to FRC computers or phones
due to mishandling or poor security
Breach of copyright of material due to photography or
photocopying
None
Core funding
Donations/grants
None
Client
Volunteer
Staff
Board
Public
Property Real:
Vehicles, Buildings
Financial
Digital: PCs,
phones
Intellectual: Books,
Training Manuals
1
NAMI, MHFA and
Policy Training
for Volunteer
1
Role-specific
Training
1
“
1
Goodwill:
Agency reputation
Potential negative impact if volunteers are unable to
address visitors’ or FRC members’ concerns and needs
Public profile
Public trust
None
None
Liability:
Criminal acts
Contractual
Negligence
vicarious liability
Theft, injury or assault
None
NAMI, MHFA and
Role-Specific
Training
1
Legal
Consultation
None
Title: a likelihood
Bus
Buddy
*Assign
rating
on a 3-point scale:
1=Low: A rare event ; has not occurred or very unusual; very unlikely that this risk will materialize into harm,
loss or
liability butVocational
not impossible
Reports
to:
Services
2=Medium: Risk has occurred, but infrequently; somewhat likely that risk will materialize into harm, loss, liability
3=High: A recurrent risk or one very likely to materialize into harm, loss or liability; future incidents expected