School of Computing and Academic Studies
Department: High-Tech Professional (HTP) Programs
Program: Technical Support Professional (TSP)
TSPP 2700
Specialty Topics
Program
Start Date:
September 3, 2013
Program End
Date:
Total Hours:
384 Lab & Lecture
Course Credits: 32
June 27, 2014
Prerequisites
Course No.
Course Name
TSPP 3300 is a Prerequisite for:
Course No.
Course Name
TSPP 1600
TSPP 3000
Networking Support
Work Term
Course Description
This course focuses on developing advanced skills for managing enterprise networks including deploying an active
directory infrastructure, administering an e-mail server and designing a secure network. Students will broaden their
technical skills in order to remain creative and innovative in exploring possible solutions to a task, by getting
exposure to other areas of technology such as web, databases, programming and emerging technologies, depending
on current market needs. Through strategic business writing, career planning and researching the hidden job
market, students will develop the career communication skills necessary to take advantage of the present
opportunities in the industry.
Course Learning Outcomes/Competencies
Upon successful completion of this course, the student will be able to:
1. Produce an effective cover letter;
2. Design an active directory infrastructure that meets the information technology needs of an organization;
3. Install, configure, and troubleshoot Windows directory services components including DNS, Active Directory
and security solutions;
4. Manage, monitor, and optimize the network environment through the use of Group Policy objects;
5. Through a hands-on project, setup and configure Active Directory, and File and Print services ina virtualized
environment;
6. Develop advanced problem solving skills through exploration of technologies other than networking;
7. Analyze business organizational structure to design system architecture solutions;
8. Work at the Linux command line and perform easy maintenance tasks, plus install and configure a
workstation and connect it to a LAN, or a stand-alone PC via modem to the Internet;
9. Develop a security plan for an enterprise network;
10. Identify common network vulnerabilities and the industry practices used to mitigate them.
Course Outline
TSPP 2700 Specialty Topics
(cont’d.)
Evaluation
This course can be awarded a satisfactory (S) grade or unsatisfactory (U) grade, at the conclusion of studies.
In order to acquire a satisfactory grade (S), a student must attain a minimum of 65% weighted average for all the
modules listed below. Modules are evaluated through a variety of activities including quizzes, projects and handson exams. Students are assessed both on their individual work and on their team work. For details on a particular
module, please consult the module outline.
Module Title
Career Communications
Windows Server 2008 Active Directory
Windows Server 2008 Network Administrator
Linux (LP1)
Network Securities
Hands-on project
Module Hours
35
70
90
119
35
35
Weight
5%
19%
23%
37%
7%
9%
BCIT Policy Information for Students:
The following BCIT policies are strictly enforced as part of the High-Tech Professional Programs department:
The following statements are in accordance with the BCIT Policies 5101, 5102, 5103, and 5104, and their
accompanying procedures. To review these policies and procedures please refer to:
www.bcit.ca/about/administration/policies.shtml
Attendance/Illness:
In case of illness or other an avoidable cause of absence, the student must communicate as soon as possible with
his/her instructor or program head of Chief Instructor, indicating the reason for the absence. Prolonged illness of
three or more consecutive days must have a BCIT medical certificate sent to the department. Excessive absence
may result in failure or immediate withdrawal from the course or program. Please see Policy 5101 – Student
Regulations, and accompanying procedures: http://www.bcit.ca/files/pdf/policies/5101.pdf
Academic Misconduct:
Violations of academic integrity, including dishonesty in assignments, examinations, or other academic
performances are prohibited and will be handled in accordance with Policy 5104 – Academic Integrity and Appeals,
and accompanying procedures: http://www.bcit.ca/files/pdf/policies/5104.pdf
Attempts:
Students must successfully complete a course within a maximum of three attempts at the course. Students with two
attempts in a single course will be allowed to repeat the course only upon special written permission from the
Associate Dean. Students who have not successfully completed a course within three attempts will not be eligible to
graduate from their respective program.
Accommodation:
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Course Outline
TSPP 2700 Specialty Topics
(cont’d.)
Any student who may require accommodation from BCIT because of physical or mental disability should refer to
BCIT’s policy on Accommodation for Students with Disabilities ( Policy #4501), and contact BCIT’s Disability
Resource Center (SW1 – 2300, 604-451-6963) at the earliest possible time. Requests for accommodation must be
made to the Disability Resource Center, and should not be made to a course instructor or Program area.
Any students who need special assistance in the event of a medical emergency or building evacuation (either
because of a disability or for any other reason) should also promptly inform their course instructor(s) and the
Disability Resource Center of their personal circumstances.
For more information, please consult the BCIT policy page http://www.bcit.ca/SubLinkPages/PoliciesProcedures.shtml and
the HTP student handbook. Students are advised to make themselves aware of all other relevant BCIT and HTP policies.
Verification
I verify that the content of this course outline is current.
Authoring Instructor
Date
I verify that this course outline has been reviewed.
Program Head/Chief Instructor
Date
I verify that this course outline complies with BCIT policy.
Dean/Associate Dean
Date
Note:
The course outline is a statement of educational intent and direction. It is not to be construed as a contract
to deliver instruction or guarantee learning.
The nature of this course is such that planned modules may be changed due to industry demand and
technology updates. Should changes be required to the content of this course outline, students will be given
reasonable notice.
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