Kaseya Partner Program
Better Together
Win more business
and make more money
by partnering with Kaseya
www.kaseya.com
Kaseya Partner Program | Better Together
Kaseya is the ultimate solution for automating recurring IT management and
network management tasks. The Kaseya Partner Program empowers resellers,
managed service providers and referral partners to improve their client’s IT
productivity, security, and managed services by leveraging the comprehensive
functionality, ease-of-use and affordability of the Kaseya solution.
Historically, IT automation has been fraught with complicated, fragmented and
expensive solutions. Many companies, especially smaller enterprises have been
unable to afford a comprehensive solution so, they make-do with manual or
partial solutions. Or they try to manage hardware-based solutions only to
realize they simply aren’t scalable.
But Kaseya enables IT departments of all sizes to automate their IT management
functions thereby improving their employee productivity, vastly improving their
network and data security and allowing them to focus on their core business.
We offer on-premise or SaaS solutions that fit any budget and scale to any
enterprise. As a Kaseya Partner, you can take advantage of this unmet market
need for both your existing and new client opportunities.
Requirements
Kaseya Partner Program requirements
You can join the Kaseya Partner Program by completing our short agreement and acceptance
of terms and completing a short registration process. Once approved for membership, you are
eligible to receive the vast benefits of the program; no extensive training or certification is
necessary.
However, you may choose to become a Kaseya Certified Partner and also receive these
additional benefits:
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Annual discount on maintenance
Priority escalation status for support inquiries and tickets
Opportunity to provide front line support for Kaseya, if desired
Eligible to receive proactive training, prior to release, on future product & services
A Kaseya Partner can become a certified partner by having at least one Kaseya Certified
Administrator (KCA) on staff. Individual engineers become a KCA by completing training classes
and passing tests for product knowledge as well as an optional support module (required for
those partners wishing to provide front line support). Ongoing and continuing education may
be required, as determined by Kaseya.
Benefits
Once you satisfy the program eligibility criteria, you are able to receive the following benefits.
Sales Resources
1. Shared Sales Reps – Our worldwide sales team will work with you to develop various sales
strategies and to capitalize on sales opportunities. When available, we may share with you
highly qualified leads. Using our lead registration process, our sales team can lock you into
a deal – and prevent others from jumping in – when needed.
Why become
a Kaseya partner?
Our partners can expect to see:
1. Predictable Product Revenue
Choose from on-premise or SaaS bundles
with vertical-focused modules or the full
suite of product features – typical sales
cycle is only 30-60 days.
2. Higher services revenue
Deliver – or help your end user clients
deliver – higher quality and more diverse
sets of managed IT services via the
Kaseya IT automation solutions.
3. New revenue via
post-sale services
Resell Kaseya solutions and reduce
your dependency on hardware sales.
Give your existing customers the leading
ITSM solution in the industry and gain
additional service opportunities at
their locations.
4. Stronger customer loyalty
Build better relations as a result of
improved IT efficiency, compliance
and security for your customers.
Your solution provider practice will be
more differentiated, too!.
Kaseya Partner Program | Better Together
2. Presales and Technical Enablement – We will provide new partners with an on-site sales
and technical training session. Via the Kaseya University, you also will have access to pre-sales
technical resources to assist your team in solution demonstrations and addressing customer
inquiries and other sales needs. In addition, we will provide quarterly training updates –
as needed – to ensure our partners stay current with the latest program, sales, product and
technical information.
Marketing Resources
1. Partner Resource Kit – You will receive access to a full complement of tools to help you
leverage the Kaseya brand (and co-brand with your logos) to promote Kaseya solutions.
The kit includes solution presentations, solution videos, solution briefs, marketing literature,
whitepapers, competitive information, case studies, analyst reviews, other third party solution
reviews, a pricing calculator, and much more.
2. Co-Marketing Programs – We encourage joint marketing with our partners, especially for
local, digital events. Market development funds may be available for your pre-approved comarketing events such as direct mailings, local seminars and tradeshows, etc. We may also
support your events by providing materials, speakers or other resources as necessary to ensure
their success. You will have access to the Kaseya Partner & Kaseya product logos.
Technical Support Resources
Post-Sales Technical Support – We minimize the support burden on your organization by
potentially providing technical support directly to your customers. If you acquire Kaseya
directly, however, you may choose to become a Kaseya Certified Partner and also receive the
benefits of annual discounts on maintenance and priority escalation status for support
inquiries and tickets.
Web Tools and Resources
1. Partner Portal – You will have access to our secure partner portal and be eligible to use
information on our products, marketing programs, promotions and sales tools. In addition,
through our Partner Portal, you will be able to register your sales opportunities.
2. Partner Promotions – Your company name, logo and contact information may be listed on
our website for prospect reference and awareness, in addition to receiving SEO benefit.
Financial Support Resources
For partners based in the US, membership in the Kaseya Partner Program gives you access to a
wide range of third-party financing options through our exclusive relationships with Baytree
National Bank and Great America Leasing Corporation and you may be eligible to participate
in these financing programs.
Product Support Resources
Your membership also provides you with a wide array of product assistance.
1. Demonstration Access – You will receive secure access to a dedicated online demonstration
account. You will be able to customize the Kaseya environment for the unique needs of your
customers.
2. Customer Evaluations – The Kaseya Test Drive program allows your customers to evaluate
the Kaseya without needing to install a machine locally by using our hosted POC environment.
3. Not-For-Resale (NFR) Product – For certain Partner members, Kaseya offers a generous
discount to partners who choose to purchase Kaseya solutions for their own internal IT use,
onsite demos or evaluations.
“
Complete visibility
and absolute control
through Kaseya allows
us to keep tabs on all
our customers’ systems,
monitoring them,
maintaining them and
protecting them—all
from a central
management console.
The Partner Program
helps us grow and make
more money.
Matt Murren
CEO, True North ITG
”
Kaseya Partner Program | Better Together
Kaseya Partner Program
Orientation & Onboarding Process
The KPP process includes 3 simple steps to get started.
Step 1 – Orientation
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Do our goals align?
■ Is there a potential to be successful?
■ Do our shared resources align?
Learn about Kaseya
■ Kaseya Product Demo
■ Orientation Materials and Kaseya Partner Program
■ Enroll in Kaseya University
Step 2 – Onboarding
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Sign Partner Agreement
Define Targets
Business/Marketing Plan
Engineers get Product Education and get Certified
Sales gets Kaseya Sales Workshop
Pre-Sales engineers get Kaseya Pre-Sales Workshop
Partner On-Boarding Presentation
Receive Partner Resource Kit
Step 3 – Ongoing Development
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Quarterly reviews
Update Product knowledge
Get involved with all of the Kaseya Programs
Joint Marketing
For more information
To apply for Kaseya Partner Program membership, please register at
http://www.kaseya.com/forms/reseller-accept.aspx.
Kaseya Product Solutions
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Kaseya Foundation for Service Providers
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Kaseya Essentials for Service Providers
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Kaseya Advanced
Kaseya Managed
Service Capabilities
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Remote control
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Info center (reporting)
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Asset discovery, audit & inventory
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Patch management
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Agent monitoring
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Mobile device management
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Ticketing
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Agent procedures (scripting)
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Time tracking
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Policy management
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Directory services
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Desktop migration
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Service desk
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Service billing
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Data backup
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Antivirus
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Antimalware
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Imaging and deployment
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Software deployment and update
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Endpoint security
To find more information about the Kaseya Partner Program,
please visit http://www.kaseya.com/partners/partner-program.
Contact us at [email protected].
Existing partners may visit https://portal.kaseya.net.
About Kaseya
Kaseya is the leading global provider of IT Systems Management software. Kaseya solutions empower everyone –
from individual consumers to large corporations and IT service providers – to proactively manage and control IT assets
remotely, easily and efficiently from one integrated Web-based platform. Kaseya solutions are trusted by IT service
providers and a wide variety of industries including: banking, consumer packaged goods, education, financial services,
government, healthcare, military, real estate, retail and transportation. The company is privately held and based in
Lausanne, Switzerland with over 30 offices in more than 20 countries.
Visit: www.kaseya.com | Email: [email protected] | Like: Facebook.com/KaseyaFan | Follow: @KaseyaCorp
©2012 Kaseya. All rights reserved. Kaseya and the Kaseya logo are among the trademarks or registered trademarks owned by or licensed to
Kaseya International Limited. All other marks are the property of their respective owners.
www.kaseya.com