Digital
2020
Strategy
Dream. Dare. Deliver.
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The
Digital
2020
Strategy
The Digital 2020 Strategy will guide
UON’s prioritisation of technology
initiatives, promote innovation,
build new capabilities, and drive
investment in technology to support the
delivery of the New Futures goals.
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Digital
disruption
of higher
education
The Digital future is coming at full speed, laden
with promise and peril, disrupting established industries
and creating new opportunities for those who embrace it.
Digital technologies are disrupting the traditional
models of creating, delivering and consuming Education
and changing the very fabric of Enquiry, both now increasingly
based on advanced computational capabilities.
What will be our strategic
response to Digital Disruption?
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Our business is about
technology, yes.
But it’s also about
customer relationships.
Michael Dell
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This is the future…
The people who are
crazy enough to think they
can change the world
are the ones who do.
UON as a Top
200 University in the world.
IT Services will deliver innovative technology
solutions to make this happen.
Steve Jobs
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Value Proposition
for Students
Value Proposition for
Academics - Education
Providing students with contemporary digital facilities that enable
state-of-the-art education needed for a rapidly changing world, and
allowing them to create and pace their own learning journey.
Enabling our teaching community to adopt the latest pedagogical
innovations and techniques that modern technology makes available.
✓ Unparalleled digitally enriched educational experience
✓ Anytime, Anywhere Access to UON resources
✓ Technology enabled active learning spaces
✓ Rich and seamless virtual learning and collaboration environments
✓ Flexibility to choose time, place and device to learn
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✓ Increased, data-enriched engagement with Students
✓ Support for Pedagogical Innovation
✓ Easy access to scholarly information resources
✓ Less ’Busy Time’ for academics
✓ Flexible, personalised education for students, rich with experimentation
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Value Proposition for
Academics - Researchers
Value Proposition for
Professional Staff
ITS endeavours to equip UON Researchers to employ innovative
and advanced approaches for discovery to advance knowledge
and make meaningful contributions to our world.
Equipping our professional staff with modern digital systems enabling
them to provide world-class services for the University.
✓ HPC, Storage, Big Data Analytics on demand
✓ More time for Research activities, lesser administrative burden
✓ Research data securely accessible from anywhere, anytime
✓ Easy Partnering with other research institutions
✓ Tailor made IT support for interdisciplinary research clusters
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and focus areas
✓ Automation and orchestration of low value manual processes
✓ Efficient and intuitive administrative systems
✓ Instant access to information required for decision making
✓ Knowledge sharing and collaboration tools
✓ Increased engagement with ‘customers’
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Value Proposition for
our Alumni, Partners
and Communities
Helping our alumni, communities and partners stay connected
to UON by a variety of channels and events at our campuses
and through intelligent digital interaction.
✓ Smart digital initiatives that benefit local communities
✓ Lifelong engaged Alumni
✓ Seamless digital engagement of stakeholders with UON
✓ Regional Digital leadership and entrepreneurial incubation
✓ Hub for IT innovation in Regional NSW
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You need to get to
the future, ahead of
your customers, and
be ready to greet them
when they arrive.
Mark Benioff
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G OA L S
ADVANCED
TECHNOLOGY
for
“Never before in
history has innovation
offered promise of
so much to so many
in so short a time.”
Learning, Discovery
and Partnering
We will be a leader in the adoption of innovative educational
and research technologies that support the introduction of
new education pedagogies, high-end computing and
cross-institutional collaboration with partners. The richness
of educational resources and an engaged research
community will prepare our graduates well for employment.
Bill Gates
Graduates
Who Make a
Difference
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Driving Global
and
Regional Impact
An Enduring
Commitment
to Equity and
Social Justice
Engaging
Across the
Globe
A Passion for
Excellence and
Discovery
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GOALS
DIGITAL UON
Smart, Efficient and Agile
“There is nothing
so useless as doing
efficiently that which
should not
be done at all.”
We will deliver a Digital Workplace using modern
technologies and processes that enable smarter ways
of working, increased productivity and flexibility, drive
out costs from administrative processes and,
above all, enable an engaged workforce.
Peter Drucker
Staff Who Make
Their Mark
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An Enduring
Commitment
to Equity and
Social Justice
Building a
Sustainable
Future
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GOALS
INTELLIGENT CAMPUS
For
“Maybe the only
significant difference
between a really smart
simulation & a human
being was the noise
they made when you
punched them.”
Terry Pratchett, The Long Earth
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Exceptional Experience
Blending the physical and the digital with systems that offer a single
view of the student, personalised to their current interests and
relationship with the University and connecting people with ‘smart’
facilities, exploiting the advancing digital sophistication of student,
research, academic and professional staff communities.
Graduates
Who Make a
Difference
Driving Global
and
Regional Impact
Engaging
Across the
Globe
Building a
Sustainable
Future
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GOALS
EXPAND & DIVERSIFY
OUR REVENUE STREAMS
Commercialising our IP
“Only when the tide
goes out do you
discover who’s been
swimming naked.”
Warren Buffett
The global digital landscape is driving everyone to lifelong
learning, representing untapped revenue opportunity for UON.
We will develop and expand new digital business models in
partnership with academics and researchers to commercialise
our intellectual property and drive new sources of revenue.
Graduates
Who Make a
Difference
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Driving Global
and
Regional Impact
Engaging
Across the
Globe
Building a
Sustainable
Future
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GOALS
ENGAGED UON
Connected with Communities
“Schools that
recognize the
importance of young
alumni as budding
philanthropists are
smartly taking a
long-term view.”
Sandra Radoff
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By investing in leading digital, social and collaboration
technologies UON will stay engaged with its alumni, local,
international and digital communities. We will work as
‘One University’ rather than a collection of campuses.
A Shareed
Future with our
Communities
Staff Who Make
Their Mark
Engaging
Across the
Globe
Building a
Sustainable
Future
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Professor Caroline McMillen
Vice Chancellor
However beautiful
the strategy, you
should occasionally
look at the results.
Sir Winston Churchill
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“By 2020, the UON campus environment, student
experience, degree programs and global reach will be
transformed through digital strategy and infrastructure.
Disruptive digital applications will upend traditional disciplines
and enable collaboration with non-traditional partners to
generate solutions to previously intractable problems.
This Digital Strategy heralds the start of NeW Futures.”
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Nat McGregor
Chief Operating Officer
Professor Andrew Parfitt
“A Critical component of being in the world’s Top 200
DVC (Academic)
Universities, is ensuring our IT capability supports our
“As Higher Education becomes more interwoven with
strategic objectives. The UON Digital 2020 Strategy ‘thinks
the world of work and the wider work-life experience,
big’ to create a roadmap which aligns our investment to
Digital Learning needs to be the glue that delivers the
NeW Futures’, defines our priorities, enhances efficiency
flexible educational experience our students expect.”
and plans future innovation in our service delivery models.”
Sanjay Kalra
Prof. Kevin Hall
Chief Information Officer
DVC (Research & Innovation)
“Advanced Digital capabilities will be a key
“We will lead, we will innovate and we will disrupt,
differentiator for the University in terms of
all while delivering competitive advantage to UON.”
being able to conduct cutting edge Research &
Innovation and to collaborate seamlessly with
our local, national and global partners.”
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The University of Newcastle Digital 2020 Strategy is a
dynamic document that will be reviewed periodically to reflect
NeW Futures supporting strategies as they take shape and
evolve and the ever changing technology landscape.
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