for travel agencies and corporate clients
www.teletrain.ru
2
transportation sales technology
To arrange ticket sales you no longer need:
Sales office
accreditation
Hiring a specialist
Buying equipment
Holding ticket
stock
There are three levels of B2B solutions that Teletrain offers:
1
Partner’s access to the System with office and call-centre sales functionality
2
3
Online sales web-module to set up ticket sale on agent’s web-site
Full System license for consolidators to arrange technological distribution through agencies network
Since 2005 Teletrain’s online technologies give agents instant access to ticket sales when setting up a regular ticketing house is not
possible or not affordable.
www.teletrain.ru
3
system’s architecture
Suppliers level
…and others
BSP
Teletrain technologies
договора
GDS level
Express-3
Ticket house
“А”
Ticket house
“B”
any XML intake
Ticket house
“C”
Ticket house
“n”
Agents level
Agent
Agent
Agent
Agent
Agent
Agent
Subagents
level
Clients








      


44
air tickets
User’s workplace (computer connected to Inetrnet)
1. Flight search
2. Choose a flight
3. Confirm tariff
4. Sets booking
PNR is made
After successful authorization user gets online access to a flight data:
5. E-ticket
 flight schedules with carrier info, plane type, airports, times of departure, arrival and flight
duration;
 seats available by class;
 tariffs available and tariff application rules.
As a flight and a tariff is chosen user can enter passenger names and book their flight.
A ticket will be issued as soon as the user sends his booking for ticketing.
Tickets are issued by Teletrain through Amadeus GDS or Sirena (for RF domestic flights).
You can print the e-ticket receipt right away from the system.
www.teletrain.ru
45
amadeus: choosing flight
You must choose a flight in each section
(outbound/inbound flight) of the search results list.
As you choose a flight in first section system will
highlight some flights in second section:
those for which the best tariff is applicable in
combination with flight,
those which can’t be combined with chosen
flight.
www.teletrain.ru
6
sirena: choosing flight
Search results are divided in two sections:
outbound and inbound flights.
In both sections an approximate number of
seats in each available class is shown. You can
also see number of seats available in each
booking class.
As soon as you have chosen a combination of
flight and service class in each section you can
make pricing request for the marked choice.
www.teletrain.ru
7
pricing
System lets you choose the best available tariff
for the flight combination from the previous step.
For non refundable tariffs a warning is shown. A
link to complete tariff application rules is also
available.
www.teletrain.ru
8
e-ticket
A booking is made at GDS «Amadeus» or
Sirena. Within a time limit the booking can be
sent for ticketing with a single click in the
system.
As an e-ticket is issued it can be printed from
the system or e-mailed to the client.
www.teletrain.ru
9
russian railway tickets
User’s workplace (computer connected to Inetrnet)
1. Train search
2. Choose a train
3. Choose carriage
type
4. Enter passenger
details and
allocation request
After successful authorization user gets online access to a train data:

5. Print a
voucher with a
copy of issued
ticket
Print a
E-ticket
Print a
voucher
timetables and train routes with days of operation, departure/arrival times
for each station;
 seats and tariffs available with in-coach placement.
User chooses a train, enters passenger details and special seat allocation requirements that
should be included in railway system ticketing request.
Ticketing request goes directly to
Express-3 Automated Distribution System, tickets are instantly issued in selected ticket house
location and the user can see exact copies on his screen.
www.teletrain.ru
10
choosing train
Search results show a list of trains with seats
available for the requested route and period.
Number of seats available for each carriage type is
shown in columns.
You should choose a train to get to the tariff and seat
allocation screen.
www.teletrain.ru
11
choose a carriage type
When the train is chosen you can see available seats
allocation in each carriage. Complete tariff
calculation for carriage types is shown.
Pick up a tariff to proceed to ticketing.
www.teletrain.ru
12
passengers
To issue tickets you should do the following:
 enter passenger details;
 mark carriage and compartment seat allocation
requirements;
 press «Ticket issue button».
12
train e-ticket
E-ticket with full trip information and price, which you can print or
send to the customer e-mail. E-ticket generated by UFS web-system.
14
print a voucher
As soon as ticketing is confirmed you can
print a voucher from the system with full
pricing details and exact copies of the
issued tickets.
www.teletrain.ru
15
domestic hotels
System includes an online domestic hotel search service. For
available rooms booking is confirmed instantly and you can issue a
voucher right away or e-mail it to a client. Hotel photos, short
description, address, map, check in/ check out times, facilities list
and main location distances are also available.
www.teletrain.ru
16
settlement of accounts
The system holds financial accounts for every partner and you can see all transactions
on your account online. You can see online all debit/credit operations, get instant sales
report, print it or save it as Excel file.
Accounting reports (for Russian accounting system), total or for every transaction, are
also available online.
www.teletrain.ru
17
retail web-module
Those agents who work with Teletrain can apply for retail
web-module to be placed on their site. Orders for tickets
from their online clients will come directly to their Teletrain
account and can be issued with a single click.
There are no technical restrictions and only a little support
from partner is needed to maintain our web-module on any
web-site. All hardware and software is allocated at Teletrain,
no support on agent side is needed.
Switching on a new web-module takes as long as 15 minutes. It
is working and serving clients right away.
www.teletrain.ru
18
contacts
B2B transportation ticket sales system for:
 Agencies.
 Consolidators.
 Corporate clients.
 Internet portals.
TELETRAIN Ltd.
Address: 115191, Moscow, Serpukhovsky Val, 19
Phone/Fax: +7 (495) 510-15-61
www.teletrain.ru
GSA in Germany: KRIS Reisen OHG
Address: Koenigswarterstr. 50 D-90762 Fuerth
Phone: +4911-75 66 20
www.russtravel.de
www.teletrain.ru