Collective Agreement Between: Zellers Inc. (Store No. 264 – Brentwood) (hereinafter referred to as the “Company”) And: United Food and Commercial Workers International Union, Local 1518 (hereinafter referred to as the “Union”) Store No. 264 – Brentwood Agreement Ratified by Membership Vote May 12, 2006 Duration of Agreement: April 1, 2005 - March 31, 2008 CONTENTS Article 1 – Purpose ........................................................................................................................................................1 Article 2 – Scope and Recognition ................................................................................................................................1 Article 3 – Interpretation and Definition .......................................................................................................................1 3.01 (b) (c) (a) Employee ..............................................................................................................................................1 Full-time Employees...................................................................................................................................1 Part-Time Employees .................................................................................................................................2 Article 4 – Management Rights .....................................................................................................................................2 Article 5 – Union Security and Dues .............................................................................................................................3 Article 6 – Union Representation ..................................................................................................................................3 Article 7 – Specific Penalties.........................................................................................................................................5 Article 8 – Relationship .................................................................................................................................................5 Article 9 – No Strikes and Lockouts..............................................................................................................................6 Article 10 – Hours of Work ...........................................................................................................................................6 10.05 Notice of Absence ......................................................................................................................................7 Article 11 – Probation Period and Temporary Employees ............................................................................................8 11.02 Temporary Employees................................................................................................................................8 Article 12 – Seniority ....................................................................................................................................................8 12.03 Part-time/Full-time Transfer.....................................................................................................................10 Article 13 – Layoff and Recall ....................................................................................................................................10 Article 14 – Promotions...............................................................................................................................................11 Article 15 – Grievance Procedure................................................................................................................................12 Step I ..................................................................................................................................................................13 Step II ..................................................................................................................................................................13 Step III ..................................................................................................................................................................13 Policy Grievance.....................................................................................................................................................13 Arbitration...............................................................................................................................................................14 Article 16 – Leaves of Absence...................................................................................................................................15 Funeral Leave .........................................................................................................................................................15 16.02 Pregnancy and Parental Leave..................................................................................................................15 16.03 Benefits Coverage During Personal Leave of Absence ............................................................................15 16.04 Jury Duty ..................................................................................................................................................15 16.05 Union Leave .............................................................................................................................................16 Article 17 – Health and Safety Committee ..................................................................................................................16 Article 18 – Vacations .................................................................................................................................................16 18.04 Vacation Scheduling.................................................................................................................................17 Article 19 – Statutory Holidays ...................................................................................................................................18 19.02 19.03 Conditions of Eligibility ...........................................................................................................................18 Entitlement ...............................................................................................................................................19 Article 20 – Benefits Plans ..........................................................................................................................................20 Article 21 – General ....................................................................................................................................................20 21.04 Joint Labour Management Committee Meetings......................................................................................20 Article 22 – Wages ......................................................................................................................................................21 22.06 Determination of Compensation...............................................................................................................21 General ..................................................................................................................................................................21 Determination of Wage Rate ..................................................................................................................................22 Article 23 - Duration...................................................................................................................................................24 Appendix A .................................................................................................................................................................25 Letter of Understanding No. 1 - Grandfathering .........................................................................................................26 Letter of Understanding No. 2 - Initiation Fees – Temporary Employees...................................................................28 Letter of Understanding No. 3 - Pharmacy Technicians..............................................................................................29 Letter of Understanding No. 4 - Scheduling Working Group.....................................................................................30 Purpose ..................................................................................................................................................................30 Resolution Procedures for Scheduling Concerns ....................................................................................................30 Resolution Steps .....................................................................................................................................................31 Membership of Working Group..............................................................................................................................31 Issues to be Addressed ............................................................................................................................................32 Meetings .................................................................................................................................................................32 Discussion/Resolution/Follow-up ...........................................................................................................................32 Letter of Understanding No. 5 - Record Removal .......................................................................................................34 Article 1 – Purpose 1.01 The general purpose of this agreement is to establish and maintain collective bargaining relations between the Company and the Union and the Employees covered by this agreement; to provide a mechanism for the timely disposition of grievances. Article 2 – Scope and Recognition 2.01 The Company recognizes the United Food and Commercial Workers’ International Union, Local 1518 as the bargaining agent of all employees employed at the Zellers Store No. 264, #300 – 4567 Lougheed Highway, Burnaby, BC, except loss prevention officers, students employed in a cooperative training program, supervisors, and persons above the rank of supervisor and those excluded by the Labour Relations Code. 2.02 It is understood that persons excluded from the bargaining unit may perform any work assigned to them, whether performed by bargaining unit members or otherwise, provided supervisory personnel do not perform bargaining unit work to such an extent that they spend the majority of their time during the week doing such work. 2.03 The Company agrees that co-operative work program students will not perform bargaining unit work unless a bargaining unit employee is scheduled and working in the same scheduling area during such time. All students employed in a cooperative training program will be given a distinctive ribbon to distinguish them from regular employees. Article 3 – Interpretation and Definition 3.01 (a) Employee The term “employee” shall mean an employee covered by the provisions of this collective agreement as recognized in Article 2, unless otherwise indicated by the context. (b) Full-time Employees The term “regular full-time employee” or “full-time employee” shall mean any employee hired for an indefinite period and who is regularly scheduled to work the normal full-time hours referred to in Article 10.01(a) of the collective agreement. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 - 1- (c) Part-Time Employees The term “part-time employee” shall mean an employee hired for an indefinite period and who regularly works 27 hours or less per week. 3.02 In this agreement unless otherwise indicated by the context, the feminine gender includes the masculine gender and vice versa. 3.03 The “Christmas Period” shall extend from October 1st to January 5th. 3.04 The provisions of this Agreement apply to part-time employees where specifically indicated or otherwise indicated by the context. Those portions of the Agreement that reference full-time employees do not apply to part-time employees unless specifically stated. Article 4 – Management Rights 4.01 The Union recognizes that the management of the Company and the direction of the workforce is fixed in the Company and without restricting the generality of the foregoing, the Union acknowledges that it is the function of the Company to: (a) maintain order, discipline and efficiency; (b) hire; retire at normal retirement age, unless contrary to law; assign; direct; promote; demote; classify; transfer; layoff; recall; suspend; discharge or otherwise discipline non-probationary employees for just cause; (c) determine the nature and kind of business conducted by the Company, the products to be carried, the kind and locations of equipment, merchandise, goods, fixtures, and the type of customer service to be used; the control of material and goods; the methods and techniques of work; the schedules of work; the number of personnel to be employed; make studies of and institute changes to jobs and job assignments; discontinue, reorganize, limit, combine or substitute any operation or part thereof; and determine all other functions and prerogatives heretofore invested in and exercised by the Company which shall remain with the Company; (d) make and enforce and alter from time to time reasonable rules and reasonable regulations to be observed by employees; (e) Discipline or discharge a probationary employee for any reason satisfactory to the Company provided such discharge is done in good faith and in a non-discriminatory fashion. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) -2- Article 5 – Union Security and Dues 5.01 (a) All bargaining unit employees shall become and remain members in good standing of the Union as a condition of employment. (b) The Company shall remit to the Union, the United Food and commercial Workers International Union Membership Application Form which the Company shall have signed by all new employees at time of hiring. The Company shall forward such forms with the next dues remittance. 5.02 The Company agrees to deduct from the wages of each employee such initiation and union dues as authorized by regular and proper vote of the membership of the Union. Such deductions shall be made bi-weekly from the wages owing each employee in the bargaining unit. 5.03 The employee shall, within thirty (30) days after commencement of employment, provide the Company with a signed authorization for such deductions. Such deductions for all employees shall commence following the receipt of the authorization. 5.04 Monies deducted during any month shall be forwarded by the Company to the Secretary-Treasurer of the Union not later than the 15th day of the following month. The Company will, at the time of making such remittance to the Union, include a list in alphabetical order of the names of the employees from whose pay deductions were made, employee number, and the amount deducted (or the reason why not). 5.05 The Union shall indemnify and save harmless the Company, its agents and or employees acting on behalf of the Company, from any and all claims, demands, actions or causes of action arising out of or in any way connected with the collection and remittance of such dues. 5.06 The Union shall provide the Company with thirty (30) days’ written notice of any increase or decrease in the amount of dues to be deducted from the bargaining unit employees. 5.07 The Company will include on each employee’s T-4 slip the amount of Union dues deducted. Article 6 – Union Representation 6.01 An employee who is being notified of his discharge, suspension or written disciplinary warning will be informed of his right to have the presence of a steward or witness of the employee’s choice from the Bargaining Unit prior to or as soon as reasonably possible after the beginning of any meeting where the employee is being notified of such disciplinary action. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) -3- 6.02 It is understood that the failure to comply with the foregoing procedure shall not render the discipline a nullity but the parties may review the circumstances of the breach. 6.03 (a) An authorized representative of the Union may enter the store in order to deal with the interpretation, application, administration or alleged violation of the agreement in accordance with the provisions of this Article 6.03, provided he contacts the Store Manager or his substitute in order to arrange a mutually agreeable time. In the administration of this clause, the Employer agrees it shall not act in an arbitrary fashion and shall make every reasonable effort to reach mutual agreement. (b) Access to secure areas where employees’ work shall be carried out in a responsible and safe manner. (c) Should it be necessary for the Business Representative to meet with the Union Stewards or other employees, the Business Representative shall obtain the authorization of the Store Manager or his substitute. It is agreed that such meetings shall be conducted in such a way as to minimize disruption to normal operations and at no time shall an employee be interrupted while providing customer service. Where it is reasonable to do so, such meetings shall be conducted during an employee’s break time and in no event shall the staff lounge be used for such purposes. 6.04 The Company acknowledges the right of the Union to appoint or otherwise select not more than four (4) stewards from amongst employees in the bargaining unit who have completed their probationary period, for the purpose of assisting employees with the presentation of grievances in accordance with the provisions of this Agreement. 6.05 The Union acknowledges that the stewards have their regular duties to perform on behalf of the Company and may not leave their regular duties without the permission of their immediate supervisor. Each steward shall with the consent of their supervisor be permitted to leave their regular duties for reasonable length of time without loss of pay to function as a steward as provided in this collective agreement. Such consent will not be unreasonably withheld. A steward’s discussions with employees shall be conducted in such a way as to minimize disruption to normal operations and at no time shall an employee be interrupted while providing customer service. Where reasonable to do so such discussions shall be conducted during an employee’s break time. If in the course of such time away from her regular duties the steward visits another department she shall, upon entering that department advise the supervisor of that department or her designate of the nature of her business. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) -4- 6.06 The Company shall not be required to recognize stewards until such time as it has been notified in writing of their appointment by the Union. 6.07 Right of Union Representation During Meetings An employee who is being notified of her discharge, suspension, written warning or in the case of a performance improvement interview conducted with more than one executive, the employee will be informed of her right to have the presence of a steward or witness of the employee’s choice from the Bargaining Unit prior to or as soon as reasonably possible after the beginning of any meeting where the employee is being notified of such disciplinary action. This provision shall also apply when an interview that is of a disciplinary nature is held with an employee that becomes part of her record regarding her work or conduct. In the event that a steward or witness of the employee’s choice from the Bargaining Unit is not present at such time, the Company shall notify the Union of the discharge, suspension or written warning within seventy-two (72) hours after such notice has been given. It is understood that the failure to comply with the foregoing procedure shall not render the discipline a nullity, but the parties may review the circumstances of the breach. 6.08 Any employee who so desires, shall have the right to review his personnel record in the presence of a member of management. Such review is to take place at such time and place within the Store as may be designated by management. At the employee’s request a Union Steward may accompany the employee. Article 7 – Specific Penalties 7.01 Where it is necessary to search an employee’s locker or personal belongings, the said search will be conducted with the employee present and the employee may request the presence of a Steward. Article 8 – Relationship 8.01 The Company and the Union each agree that there will be no intimidation, discrimination, interference, restraint or coercion exercised or practised by either of them or their representatives or members because of an employee’s membership in the Union or because of his activity in the Union. 8.02 The Union further agrees that there shall be no Union activities during working hours except as authorized by the Collective Agreement. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) -5- Article 9 – No Strikes and Lockouts 9.01 The Union agrees that during the life of this collective agreement there will be no strikes, picketing, slowdown, or stoppage of work, either complete or partial, and the Company agrees that there will be no lockout. Article 10 – Hours of Work 10.01 (a) The normal work week for regular full-time employees shall consist of twenty-eight to forty (28-40) hours, per week, worked in, up to and including five (5) days. It is understood that a full-time employee shall not be scheduled for more than one (1) shift of less than six (6) hours in the normal work week. It is understood and agreed that the provisions of this Article are intended only to provide a basis of calculating time worked and shall not be considered a guarantee as to the hours of work per day or per week or the days of work per week. (b) The normal work week for part-time employees shall consist of up to twenty-seven (27) hours per week worked in, up to and including five (5) days per week, except that the hours worked in a week may be exceeded for up to thirteen (13) consecutive weeks or for such periods where the employee is relieving for sickness, accident, vacation, or leaves of absence including pregnancy and parental or adoption leave, during a store renovation or during the Christmas period. Part-Time employees must be available for a minimum of two (2) shifts each week. 10.02 (a) Authorized hours worked in excess of eight (8) hours per day or forty (40) hours per week shall be compensated at time and one-half the employee’s regular straight time hourly rate. (b) There shall be no duplication or pyramiding of hours worked for the purpose of computing overtime. (c) The parties to this agreement recognize that the needs of the business may require the performance of overtime work from time to time and employees agree to perform such work. The Company will attempt to advise employees of required overtime as far in advance as is practicable and employees shall be paid only for those hours actually worked and assigned as per his/her schedule. 10.03 An employee shall swipe in with his CHRIS identification card before he commences work and swipe out upon leaving at the end of the day and at meal times. 10.04 (a) The Company will post work week schedules by no later than noon of the Wednesday of each week for hours to be worked by employees during the following week or for such longer period as the Company considers C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) -6- appropriate. Such schedule is for the information of employees and may be subject to change. Employees shall be notified of changes. Such changes are to be handwritten in ink. Changes to an employee’s shift cannot be made unless twenty-four (24) hours’ notice is provided, except in the case of emergency or by or by mutual agreement. (b) Consistent with the efficiency of operations, break periods are as follows: Length of Shift Paid Rest Period Unpaid Rest Period less than 4 hours none none 4 to 4 ¾ hours 1 - 15 min. none 5 to 6 ¼ hours* 1 - 15 min. 1 - 15 min. 6 ½ to 7 ¾ hours 1 - 15 min. 1 - 30 min. 8 hours 1 - 15 min. 1 - 60 min. 8 ¼ hours to 9 hours 2 - 15 min. 1 - 60 min. *An employee working a 5 hour shift or more, but less than 6 ½ hours, will combine the 15 minute paid rest period with the 15 minute unpaid rest period. (c) The Business Representatives of the Union or the steward shall have the right to receive necessary information including final hours to pay reports and exception reports, to substantiate discrepancies on an individual case basis. Requests for information should be received in writing from the Union. (d) Employees shall not be required to work a split shift. (e) An employee scheduled or called in to work shall be provided with a guarantee of four (4) hours of work or pay in lieu thereof unless the work is suspended for a reason completely beyond the employer’s control including unsuitable weather conditions. 10.05 Notice of Absence (a) Employees are required to attend work regularly. (b) When unable to attend, the employee must contact his supervisor as far in advance as possible of his scheduled start time, giving the reason he is unable to attend work, date of his expected return, and the details as to where he can be contacted in his absence. If the employee cannot contact C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) -7- his supervisor he must contact the Store Manager, Service Manager or Merchandise Operations Manager. In the event that none of the above individuals are available, the employee shall, at the first opportunity, contact the Store Manager, Service Manager or Merchandise Operations Manager. (c) An employee may be required by the Company to substantiate the reasons for any absence, provide a professional prognosis of his projected pattern of absences, his expected date of return, and his limitations, if any. Should the Company require medical documentation as outlined above, the Company shall pay for such documentation Article 11 – Probation Period and Temporary Employees 11.01 (a) An employee will have no seniority and shall be considered on probation until he has been employed ninety (90) calendar days. (b) During an employee’s probationary period, the Company may discipline or discharge a probationary employee in its sole discretion for any reason satisfactory to the Company provided that the Company acts in good faith. 11.02 Temporary Employees (a) Notwithstanding the above, it is recognized and agreed that the Company may, during the Christmas Period, and each year, hire new employees on a limited term basis and the release of such an employee within the same period shall not give rise to a difference between the parties or be the subject of a grievance for any reason, whether or not the employee has worked sufficient time to have completed the normal probationary period. If the employee is retained after that period in any year, he or she shall be credited with all time worked toward the completion of probation and, once that is completed, towards seniority as specified in this agreement. Similarly, in the event that the Company does not have adequate staffing to complete a store renovation they may hire individuals on a temporary basis to perform such work. (b) It is understood that where the Company does not have adequate staffing the days of and the days prior to the annual inventory, for inventory purposes, they may hire individuals on a temporary basis to perform such work and such persons will not be considered part of the bargaining unit. Article 12 – Seniority 12.01 (a) Seniority of an employee shall be defined as length of continuous employment since the last date of hire with the Company in the Bargaining Unit. Seniority shall only be credited upon completion of the C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) -8- probationary period. Seniority rights will apply only to the extent expressly provided in this agreement. Separate seniority lists shall be kept for regular full-time employees and part-time employees. (b) Any non-bargaining unit employee who enters the bargaining unit shall accumulate seniority from the date of entry. Should a bargaining unit employee leave the bargaining unit and remain employed in the Company in any capacity and subsequently return to the bargaining unit, such employee will return with seniority based on her actual time in the bargaining unit. (c) Within thirty (30) calendar days of ratification and in January and July of each year thereafter, the seniority list, including the employee’s seniority, service date and employee status (full-time or part-time) shall be posted and a copy mailed to the Union. (d) In the event two (2) or more employees are hired on the same date their placement on the seniority list, following the probationary period, shall be determined by the luck of a draw conducted by the parties. 12.02 The seniority of an employee shall be lost and her employment terminated for any of the following reasons: (a) he quits his employment; (b) he retires; (c) he is discharged and such discharge is not reversed through the grievance or arbitration procedure; (d) he does not perform work for the Company for a period of twelve (12) months in the case of layoff or for twenty-four (24) months for any other reason unless that reason is in violation of the British Columbia Human Rights Code or any other applicable legislation. The Company agrees to indemnify the Union with respect to any complaint or grievance if the Union is found in violation of the Code or applicable legislation as a result of this clause. (e) he is absent from work without permission for more than two (2) consecutive working days, unless an explanation satisfactory to the Company is given by the employee; (f) he overstays a vacation or leave of absence without securing the extension of such leave of absence or vacation from the Store Manager unless an explanation satisfactory to the Company is given by the employee; C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) -9- (g) he is recalled to work, but fails to return within ten (10) calendar days of the mailing of notification to return unless the failure to return were for reasons completely beyond the control of the employee. Such mailing shall be by registered mail to the last address of the employee that the Company has in its files for that employee; (h) if an employee utilizes a leave of absence for purposes other than those for which it was granted; (i) he fails to return to work immediately after the Company has been notified by a doctor or Workers’ Compensation Board that the employee is able to return to his job and all appeal procedures related to the employee’s claim have been exhausted. (j) In the case of a part-time employee where the employee has not been scheduled to work for more than three (3) months or where the employee has not accepted work for more than one (1) month. 12.03 Part-time/Full-time Transfer (a) When a full-time employee is moved to a part-time position, she shall be credited with part-time seniority equivalent to her full-time seniority or part-time seniority, whichever is greater. (b) When a part-time employee is moved to a full-time position, she shall be credited with full-time seniority equivalent to one-half (½) of her parttime seniority. (c) An employee who requests a reduction in status as stipulated in Article 12.03(a) shall not be entitled to bid for a position in the same classification until 24 months have elapsed. This restriction shall not apply to an employee who has reverted in status as an alternative at time of layoff. Article 13 – Layoff and Recall 13.01 When the Company decides to reduce its full-time work force in a scheduling area it shall reduce the most junior full-time employee in the scheduling area, provided the remaining employees are qualified to perform the remaining work. 13.02 The employee selected will displace the most junior full-time employee in his classification provided he has more seniority, and is qualified to perform the work. 13.03 If not able to displace an employee in his classification, the employee selected will displace the most junior full-time employee in the bargaining unit provided he has more seniority and is qualified to perform the work. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 10 - 13.04 If the employee cannot displace a full-time employee in the bargaining unit, the employee selected will displace the most junior part-time employee in the scheduling area provided he has more seniority and is qualified to perform the work. 13.05 If the employee cannot displace the most junior part-time employee in his scheduling area, he shall displace the junior part-time employee in the bargaining unit provided he has more seniority and is qualified to perform the work. 13.06 If the full-time employee cannot displace a part-time employee, or does not wish to accept the assignment to part-time status, or no such assignment is available, he will be laid off. 13.07 Persons on layoff who retain recall rights shall be recalled in reverse order of layoff provided they are qualified to perform the available work. Employees reduced to part-time status pursuant to the above procedures will be given the opportunity, for a period of twelve (12) months, to return to full-time status, provided they have the necessary seniority and qualifications, prior to new fulltime employees being hired. 13.08 The Company shall notify employees who are to be laid off one week prior to the effective date of layoff, or award pay in lieu thereof, unless a greater period of notice is required by legislation, in which case such greater period of notice or pay in lieu thereof shall be given. Article 14 – Promotions 14.01 (a) Where a job vacancy occurs or a new job is created, which the Company intends to fill, it shall post notice of the vacancy in the store for a period of seven (7) working days. Employees bidding on the vacancy must make application to the store manager no later than the seventh working day. The Company need not consider any application who, within the prior three (3) month period, successfully bid on a job vacancy. (b) Applicants shall be considered for the position on the basis of their immediate qualifications and seniority. If the Company is satisfied that the qualifications of applicants to perform the job, without training but subject to a one (1) week familiarization period, are relatively equal, then the senior applicant shall be promoted. (c) The successful applicant shall be allowed, for a period of fifteen (15) shifts worked, to return to her former position without loss of seniority or wage of position previously held, should the employee find herself unable to perform the duties of the new job classification. (d) If the Company is satisfied that nobody who has applied has the qualifications to satisfactorily perform the requirements of the job, C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 11 - without training but subject to a one (1) week familiarization period, the Company may select any employee in the bargaining unit for training or appoint an employee from outside the bargaining unit or outside of the Store or hire a new employee. (e) This article will not apply where the Company does not expect a vacancy to exceed ninety (90) calendar days or where the vacancy is caused by illness, accident, vacation or leaves of absence, including pregnancy and parental leave. (f) For the purposes of the Collective Agreement, a promotion shall be defined as a movement from one classification to another classification within the bargaining unit where the maximum rate of pay applicable to the new classification exceeds or is the same as the maximum rate of pay applicable to the employee’s present classification, or movement which would create an upward change in the employees’ status as defined in Article 3.01(b) and (c). 14.02 For the purposes of the Collective Agreement, “qualification” and “qualified” shall be defined as an employee’s skill, ability, education, productivity, experience, provided all the relevant qualifications are applied in an even, relevant and nondiscriminatory fashion. 14.03 Nothing in Articles 12 - Seniority, 13 - Layoffs, and 14 - Promotion limits the Company’s right to assign or transfer employees within the same classification to different job assignments within that classification. 14.04 No employee shall be transferred to a position outside the Bargaining Unit without her consent. 14.05 A full-time employee who desires to step down into a part-time position may apply to any part-time job posting as an additional mechanism to their request for reclassification. Article 15 – Grievance Procedure 15.01 For the purposes of this collective agreement, a grievance is defined as a difference arising between the parties relating to the interpretation, application, administration, or alleged violation of the agreement, including any question as to whether a matter is arbitrable. 15.02 It is the mutual desire of the parties that complaints of employees must be adjusted as quickly as possible. 15.03 It is understood that an employee has no grievance until he has first given his immediate supervisor the opportunity of adjusting his complaint orally or in writing. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 12 - 15.04 If an employee has an unsettled complaint regarding the interpretation, application, administration, or alleged violation of this agreement then: Step I If any employee has a complaint he shall discuss it with his immediate supervisor within five (5) days after the circumstances giving rise to the complaint has occurred or ought to have reasonably come to the attention of the employee. The employee may request the assistance of his Steward to present his complaint. The Supervisor shall give his response to the complaint within five (5) days. and, failing settlement it then may be taken up as a grievance within five (5) days after being advised of the Supervisor’s decision in the following manner and sequence. Step II Failing settlement within five (5) calendar days from the final date for the supervisors reply, the grievance may be submitted in writing to the Service Manager. A meeting will be held between the Company and employee with the Union steward. Such meeting shall be held within seven (7) calendar days of submission of the grievance at Step II unless extended by agreement of the parties. The decision of the Company shall be delivered in writing within ten (10) calendar days following the date of such meeting. Step III Failing settlement, within five (5) calendar days from the final date for the Service Manager’s reply, the grievance may be submitted in writing to the Store Manager or alternate. A meeting will be held between the Company and the employee with the Union steward and Business Representative. Such meeting shall be held within seven (7) calendar days of submission of the grievance at Step III unless extended by agreement of the parties. The decision of the Company shall be delivered in writing to the Business Representative within ten (10) calendar days following the date of such meeting. Policy Grievance 15. 05 Any differences arising directly between the Union and the Company, relating to the interpretation, application or alleged violation of the agreement may be presented by either party as a Policy Grievance within fourteen (14) calendar days after the date when the subject matter of the grievance first arose. Such grievance shall be heard commencing at Step No. III. It is understood, however, that the provision of this paragraph shall not be used with respect to a grievance directly affecting an employee(s) and that the regular grievance procedure shall not be bypassed. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 13 - Arbitration 15.06 (a) Failing settlement under the foregoing procedure, any grievance involving the interpretation, application, administration or alleged violation of this agreement, including any question as to whether a matter is arbitrable, may be submitted to arbitration. If no written request for arbitration is received, within thirty (30) calendar days after the decision under Step III is given, the grievance shall be deemed to have been abandoned. (b) No adjustment effected on the grievance and arbitration procedure shall be retroactive beyond five (5) days prior to the date that the grievance was formally discussed or presented to the Company except in the case of wages or cash benefits issues, where the adjustment shall not be retroactive prior to the first occurrence of the issue but in any case not before forty-five (45) days prior to the date that the grievance was formally discussed or presented to the Company. 15.07 Where either party requests that a matter be submitted to arbitration, it shall make such request in writing addressed to the other party to this agreement and at the same time appoint a nominee. Within seven calendar days thereafter the other party shall appoint a nominee; provided, however that if such party fails to appoint a nominee as herein required, the Arbitration Bureau of British Columbia shall have power to make such appointment upon application thereto by the party invoking the arbitration procedure. The chairperson of the board shall be chosen by the parties’ nominees within ten days of the appointment of the second nominee. 15.08 No person may be appointed as a nominee who has been involved in an attempt to negotiate or settle the grievance. 15.09 The parties may agree to a Single Arbitrator by mutual agreement who shall have all the same rights as a Board of Arbitration. 15.10 Time limits in the grievance and arbitration procedure are mandatory and failure to submit the grievance or process it in a timely manner will result in the grievance being deemed abandoned. If no written answer has been given within the time limit specified, the grievance may be submitted to the next step. Time limits may be extended by written agreement between the Company and the Union. 15.11 No matter may be submitted to arbitration which has not been carried through all required steps of the Grievance Procedure. 15.12 The arbitration board shall not be authorized to make any decision inconsistent with the provisions of this agreement, nor alter, modify, add to or amend any part of this agreement. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 14 - 15.13 The proceedings of the arbitration board will be expedited by the parties hereto and the decision of the majority and, where there is no majority the decision of the chairperson, will be final and binding upon the parties hereto and the employee or employees concerned. 15.14 Each of the parties shall bear the expenses of their respective nominees and will share equally the expenses of the chairperson of the arbitration board. Article 16 – Leaves of Absence Funeral Leave 16.01 (a) In the event of the death in the immediate family of an employee, the employee will be granted up to three (3) days off. Such leave shall be without loss of pay from regular earnings. The term “immediate family” shall means spouse, parent, child, brother, sister, mother-in-law, fatherin-law, son-in-law, daughter-in-law, step parents, step siblings, step child, common law partner and same sex partner. (b) In the event of the death of the employee’s grandmother, brother-in-law, sister-in-law, aunt, uncle, grandfather or grandchild, leave up to one (1) day shall be granted without loss of regular earnings for attendance at the funeral. (c) Time off due to the death of a member of an employee’s family must be taken at the time of the bereavement. 16.02 Pregnancy and Parental Leave Pregnancy, parental and family responsibility leave shall be granted in accordance with the provisions of the Employment Standards Act of B.C. as amended. 16.03 Benefits Coverage During Personal Leave of Absence During an approved leave of absence the Company shall continue to make payments to all Health and Welfare Plans provided that the employee contributes his share, if any. Seniority shall continue to accrue on any approved leave of absence. 16.04 Jury Duty Where an employee is required to serve on a Jury or subpoenaed as a Crown Witness, he shall be relieved of his duties for such time as it may require and he shall be paid the difference between his fee as a Juror or Crown Witness and his earnings for time lost providing that the employee furnishes the Company with a certificate of service signed by the clerk of the Court showing the amount of any C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 15 - fee received. It is the employee’s responsibility to come to work at any time that he is not actually required for Jury duty or to be present in court. If any employee’s service as a Juror or Crown Witness is not required for the entire day, he is expected to return to work for the remainder of the day, however, at no time shall the combined Jury or Crown Witness duty and employment duties exceed seven and a half (7.5) hours per day. 16.05 Union Leave 16.06 (a) Taking into account the needs and efficiencies of the business, the Company may grant a leave of absence without pay and without loss of seniority to Union Stewards to attend Union conventions or Union educational sessions. Not more than three (3) Stewards shall be off at any one time and all leaves for all employees shall not exceed fifteen (15) working days per year. Such leave shall not be unreasonably denied. (b) The Company will pay the lost wages and benefits of stewards who are on leave of absence, at the written request of the Union. The Union will promptly reimburse the Company the full amount of the lost wages paid to the Steward. (c) Union leave for the purposes of collective bargaining shall not be included in the 15 working days referred to in Article 16.05(a). The provisions of Article 16 apply to full-time employees. Articles 16.02 and 16.05, also apply to part-time employees. Article 17 – Health and Safety Committee 17.01 It is the policy of the Company to make reasonable provision for safe and healthful working conditions for all employees and the employees agree to work in a safe manner. The Union agrees to support the maintenance of the proper observation of all health and safety rules. 17.02 The Employer agrees to maintain a Health and Safety Committee in the store. The Committee shall function in accordance with the Workers’ Compensation Board Health and Safety Regulations. 17.03 Up to 3 members of the bargaining unit shall be elected by bargaining unit members in the Store or shall be appointed by the Union to the Health and Safety Committee. Article 18 – Vacations 18.01 The vacation year is July 1st to June 30th. Service, for purposes of vacation entitlement, is defined as regular service in a full-time or part-time capacity. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 16 - 18.02 During the annual vacation period of July 1st to June 30th, employees with less than one year of service receive vacation pay at the rate of 4% of earnings. Thereafter the annual vacation entitlement for service as of June 30th. 1 year or more 2 weeks* 4% 3 years or more 3 weeks 6.123% 10 years or more 4 weeks** 8.334% 20 years or more 5 weeks ** 10.639% 25th year only 6 weeks*** 13.044% * or as required by the Provincial legislation (whichever is greater) ** three (3) continuous week maximum *** four (4) continuous weeks maximum, subject to the approval of the District Manager 18.03 There shall be no carryover of vacation from any vacation year to the next, except in exceptional circumstances relating to sickness, accident or maternity. 18.04 Vacation Scheduling (a) Employees shall indicate their vacation preference, if any, no later than April 30th for the vacation period of July 1st to October 31st and no later than November 1st for the vacation period January 6th to June 30th. Where an employee requests a specific vacation period, the Company shall confirm or deny, in writing, such request within two (2) weeks after the April 30th or November 1st deadline. (b) Where, in scheduling vacations in accordance with the foregoing, conflicts arise as to choice of vacation times, consideration shall be given to respective length of service, and the efficiency of operations in the final determination of a vacation schedule. (c) No vacation shall be scheduled between November 1st and January 5th and during the week of annual inventory. The granting of vacation during these two periods will only be done in rare cases based on compassionate grounds. 18.05 The provisions of 18.01, 18.02, 18.03 and 18.04 apply to full-time employees. Part-time employees shall receive four percent (4%) of their previous year’s earnings calculated from July 1st to June 30th. Part-time employees who have C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 17 - completed 5 years of service shall receive six percent (6%) of their previous year’s earnings calculated from July 1st to June 30th. Article 19 – Statutory Holidays 19.01 Employees shall be entitled to the following holidays: Statutory Holidays New Years Day Good Friday Victoria Day Canada Day Labour Day B.C. Day (1st Monday in August) Thanksgiving Remembrance Day Christmas Day Company Recognized Holidays Boxing Day Float Day* *Conditions of eligibility for the Float Day shall include the following: (a) Must be a full-time employee with at least one year of service from the employee’s current date of hire; (b) All employees as at the date of ratification of this Collective Agreement shall continue to be eligible for Float Days; (c) Employees hired following the date of ratification of this Collective Agreement will be entitled to Float Days once the employee achieves full-time status and has completed one year of service from their current date of hire. 19.02 Conditions of Eligibility (a) Must have been employed for thirty (30) days. (b) Must have worked at least fifteen (15) of the last thirty (30) days before the holiday. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 18 - 19.03 Entitlement (a) If the holiday falls on the employee’s regular working day, the employee is entitled to a day off with pay equal to the employee’s normal hours of work on that day or if the employee has no fixed schedule of work, pay will be the average daily earnings (excluding overtime) for the four (4) weeks preceding the holiday (exclusive of annual vacation). (b) If the holiday falls on a non-working day for an employee, the employee is to receive an alternate day off with pay on a regular day within the next two (2) pay periods. (c) An employee required to work on a holiday is to be paid one and one-half (1½) times her regular wages for the first eleven (11) hours worked and double-time after eleven (11) hours plus the employee is to be given another day off with pay on a regular working day within the next two (2) pay periods. (d) A part-time employee is to be paid an average of the total number of hours worked (exclusive of overtime) during the preceding thirty (30) days, divided by the number of days worked. (e) (i) Where a holiday falls during a full-time employee’s scheduled vacation period her vacation shall be extended by one (1) day and shall be indicated on the vacation request form. (ii) When a holiday falls during an absence unpaid by the Company, including layoff, the employee will not receive holiday pay. (iii) Where a holiday falls while an employee is on sick leave, she shall not receive holiday pay but continue to receive such pay to which she is entitled. (f) On Company recognized holidays, unless provided otherwise by law, when the store remains open employees will not be paid time and one half for hours worked in addition to their regular pay or straight time off. (g) The Float Day calendar will run from January 1 to December 31 of each year. Eligible employees are expected to take their Float Day each year. The Employer and the Union shall post Article 19 on their respective bulletin boards. However, there will be no carry over from year to year. (h) If the Federal or Provincial government declares another statutory holiday it shall replace the Float Day mentioned above. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 19 - Article 20 – Benefits Plans 20.01 It is agreed that the application of the Company’s benefits relating to: Health & Dental care; Employee Discounts; Sickness and Disability; Pension Plan; Life Insurance; Long Service Awards; Canada Savings Bonds; Employee Share Ownership Plans; and R.R.S.P.s, shall continue in respect to the employees in conformity with their general application throughout the Company including any improvements or reductions. It is understood that the benefit plans are not part of the Collective Agreement and are not themselves subject to the grievance procedure or arbitration. 20.02 The Company will provide all details of benefit changes to the Union, as soon as possible and, in any case, coincide with their introduction. If existing benefits in 20.01 are reduced the Company will discuss any such reduction with the Union in advance. 20.03 It is agreed that employees shall be eligible to receive the Company’s Annual Incentive Plan. The application of the Annual Incentive Plan shall conform with the general application throughout the Company including any improvements or reductions, as they apply from time to time. Article 21 – General 21.01 The Company will provide the space for a properly sized bulletin board, as mutually agreed, for the sole purpose of posting Union notices to its members. Other than the regular Union meeting notice, all other notices will be initialled by a Steward and must be given to the Store Manager for approval and signature before posting. The bulletin board shall be located to ensure it is visible to all bargaining unit employees. 21.02 The Company agrees to provide uniforms in accordance with Company policy. 21.03 The Company safety shoe program will apply for designated positions. 21.04 Joint Labour Management Committee Meetings (a) Mission Statement The intent of the Labour Management meetings is to provide a vehicle for discussions, dialogue, problem solving and harmonious labour relations between the parties in a constructive manner recognizing that full discussion of store issues and earliest agreement are in the best interest of both parties. (b) The parties will endeavour to meet once a month at a time most convenient to the parties and least disruptive to the operations. A copy of the minutes of each meeting shall be posted on the bulletin board. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 20 - Safeguard (c) Labour Management meetings should not be used to delay the discussion of an issue or to circumvent the normal process of the collective agreement. Article 22 – Wages 22.01 (a) The wage scales applicable under this agreement are attached as Appendix A. (b) The wage rate applicable to each employee within the applicable wage scales shall be determined in accordance with this Article. 22.02 The Start Rate for new employee shall be the “start rate” in the applicable Appendix. 22.03 After the completion of 6 months of work, an employee shall move automatically to the “6 Month Rate” in the applicable Appendix. Thereafter, that employee’s wage rate will be determined in accordance with the provisions of Article 22.04 to 22.09. 22.04 Those employees who have completed 6 months of employment as at the date of ratification of this agreement who remain employed as at that date shall have their wage rates adjusted in accordance with Article 22.04 to 22.09. The wage rate of an employee which may be increased in accordance with Article 22.07 shall be the wage rate of that employee that was in effect immediately prior to the ratification of this agreement. 22.05 Employees (except those who are at the “Start Rate”) shall be eligible for a wage increase each year in accordance with the process outlined in Article 22.06. 22.06 Determination of Compensation General (a) Each eligible employee’s individual performance will be assessed and communicated to the employee prior to the application of any wage increase (if applicable) to be scheduled to be effective no later than April 1 of each year. (b) The employer’s criteria to determine each employee’s performance will be in accordance with the Company’s Performance Achievement Review process. (c) An employee will be assessed at one of the performance rating levels identified in the Company’s Performance Achievement Review process. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 21 - For the term of this agreement, the performance rating levels shall be as follows: (d) i) Improvement Required ii) Developmental iii) Solid Performance iv) Exceeds Requirements v) Peak Performance The wage rate of the employee to be increased (if eligible for an increase) effective April 1, 2005 shall be the wage rate identified in Article 22.04. The wage rate of the employee to be increased in subsequent years (if eligible for an increase) shall be the wage rate the employee held immediately before the effective date of the next applicable increase. Determination of Wage Rate (e) Each employee’s wage rate to commence on April 1st each year shall be determined on an individual basis in accordance with the results of the performance assessment referred to in this Article. 22.07 (a) The increases to be applied effective April 1, 2005 (based on the Collective Agreement ending March 31, 2008) shall be: (i) Employees evaluated as Improvement Required shall not be eligible for an increase (ii) Employees evaluated at the Developmental level shall receive an increase of 1.50% applicable to the employees’ classification identified in Appendix A. (iii) Employees evaluated at the Solid Performance level shall receive an increase of 2.0% applicable to the employees’ classification identified in Appendix A. (iv) Employees evaluated at the Exceeds Requirement level shall receive an increase of 2.50% applicable to the employee’s classification identified in Appendix A. (v) Employees evaluated at the Peak Performance level shall receive an increase of 3.0% applicable to the employee’s classification identified in Appendix A. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 22 - (b) (c) The increases to be applied effective April 1, 2006 (based on the Collective Agreement ending March 31, 2008) shall be: (i) Employees evaluated as Improvement Required shall not be eligible for an increase (ii) Employees evaluated at the Developmental level shall receive an increase of 1.50% applicable to the employees’ classification identified in Appendix A. (iii) Employees evaluated at the Solid Performance level shall receive an increase of 2.0% applicable to the employees’ classification identified in Appendix A. (iv) Employees evaluated at the Exceeds Requirement level shall receive an increase of 2.50% applicable to the employee’s classification identified in Appendix A. (v) Employees evaluated at the Peak Performance level shall receive an increase of 3.0% applicable to the employee’s classification identified in Appendix A. The increases to be applied effective April 1, 2007 (based on the Collective Agreement ending March 31, 2008) shall be: (i) Employees evaluated as Improvement Required shall not be eligible for an increase (ii) Employees evaluated at the Developmental level shall receive an increase of 1.50% applicable to the employees’ classification identified in Appendix A. (iii) Employees evaluated at the Solid Performance level shall receive an increase of 2.0% applicable to the employees’ classification identified in Appendix A. (iv) Employees evaluated at the Exceeds Requirement level shall receive an increase of 2.50% applicable to the employee’s classification identified in Appendix A. (v) Employees evaluated at the Peak Performance level shall receive an increase of 3.0% applicable to the employee’s classification identified in Appendix A. 22.08 No employee shall have his wage rate reduced in the administration of this compensation system. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 23 - 22.09 The determination of an employee’s wage rate in accordance with the Article shall not give rise to a difference between the parties or be the subject of a grievance for any reason unless it is alleged that the employee’s performance rating was discriminatory. Article 23 - Duration 23.01 This agreement is effective from April 1, 2005 to March 31st. 2008. 23.02 Nothing in this agreement shall be retroactive prior to the date of ratification, 2006, unless specifically indicated herein. Dated at ___________________, this ______day of ______________ 2006. For the Company: For the Union: Zellers Inc., Store No. 264 (Brentwood) United Food and Commercial Workers Union, Local 1518 Brooke Sundin, President Don Robertson, Director of Bargaining C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 24 - Appendix A The start and 6 month rates for employees effective the date of ratification to March 31, 2008 shall be as follows: Job Title Start 6 Month Wait Staff Kitchen Helper Cook Staff Checkout Associate Customer Service Desk Associate Fitting Room Associate Full Service Business Associate – Home Entertainment Full Service Business Associate – Jewellery Full Service Business Associate – Shoes MMT Day Associate Planogram Associate Receiving Area Associate Merchandise Operation Associate – Hardlines Merchandise Operation Associate – Fashion Customer Service Steward OTC Associate MMT Overnight Associate Food Service Assistant Sr. Checkout Associate Office Associate Sr. Merchandise Associate Price Control Coordinator In Stock Integrity Associate Sr. MMT Associate $8.15 $8.15 $8.15 $8.15 $8.15 $8.15 $8.15 $8.55 $8.55 $8.55 $8.55 $8.55 $8.55 $8.55 $8.15 $8.15 $8.15 $8.15 $8.15 $8.15 $8.15 $8.15 $8.15 $8.15 $8.15 $8.15 $8.15 $8.15 $8.15 $8.15 $8.15 $8.55 $8.55 $8.55 $8.55 $8.55 $8.55 $8.55 $8.55 $8.55 $8.55 $8.55 $8.55 $8.55 $8.55 $8.55 $8.55 $8.55 Note 1: It is understood that those Associates who as at the date of ratification, 2006, are paid the start rate of $8.00 per hour shall move to $8.15 per hour commencing the date of ratification. Note 2: It is understood that those Associates who as at the date of ratification, 2006, are paid at the six-month rate of $8.40 per hour shall move to $8.55 per hour commencing the date of ratification. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 25 - Letter of Understanding No. 1 Grandfathering Between: Zellers Inc., Store No. 264 (Brentwood) (“Company”) And United Food and Commercial Workers, Local 1518 (“Union”) It is agreed that certain employees were grandfathered for certain conditions of work following the implementation of the Full-Time Intensification Program. The grandfathered employees to which this Letter of Understanding applies are: Katerina Latinac Marisa Lourenco Marcie Van Berkel Sunita Dani Diane Blackburn Laverne Rouse The grandfathering will remain in effect for the above designated employees until the earlier of: • The employee leaving the employ of the employer; • The employee voluntarily moves to another position; C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 26 - • The employee voluntarily changes to part-time status or in the case of Katerina Latinac, if she voluntarily moves to a full-time position, or restricts her part-time availability. Dated this _____ day of ___________, 200_. Zellers Inc., Store No. 264 (Brentwood) United Food and Commercial Workers Union, Local 1518 Brooke Sundin, President Don Robertson, Director of Bargaining C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 27 - Letter of Understanding No. 2 Initiation Fees – Temporary Employees Between: Zellers Inc., Store No. 264 (Brentwood) (“Company”) And United Food and Commercial Workers, Local 1518 (“Union”) The Union agrees to not collect any initiation fees for any temporary employee unless and until such employee attains regular status. Dated this ___ day of _______, 200_. Zellers Inc., Store No. 264 (Brentwood) United Food and Commercial Workers Union, Local 1518 Brooke Sundin, President Don Robertson, Director of Bargaining C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 28 - Letter of Understanding No. 3 Pharmacy Technicians Between: Zellers Inc., Store No. 264 (Brentwood) (“Company”) And United Food and Commercial Workers, Local 1518 (“Union”) It is agreed that the Company’s “Technicians in Training” program applicable to Pharmacy Technicians shall apply to Pharmacy Technicians employed in Store 264 in conformity with its general application throughout the Company. Dated this _____ day of ___________, 200_. Zellers Inc., Store No. 264 (Brentwood) United Food and Commercial Workers Union, Local 1518 Brooke Sundin, President Don Robertson, Director of Bargaining C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 29 - Letter of Understanding No. 4 Scheduling Working Group Between: Zellers Inc., Store No. 264 (Brentwood) (“Company”) And United Food and Commercial Workers, Local 1518 (“Union”) Purpose The parties agree to the following working group procedure to address scheduling of work concerns that may arise during the term of the Collective Agreement. This procedure is intended to provide a forum to address scheduling of work concerns at Store 264 with a view to finding a resolution of such concerns without compromising the Company’s ability to maintain an efficient, cost effective operation. Although not forming part of the Collective Agreement, and not subject to a grievance for any reason, the Company recognizes that its scheduling practices reflected in Company policy is generally followed in Store 264. Resolution Procedures for Scheduling Concerns General The Company acknowledges that, from time to time, Associates may have concerns about the schedule of the days and hours of work assigned or made available to them. By example, those concerns may include any of the following type of concerns: · the number of hours scheduled or assigned to them; · the number of hours of the shifts scheduled or assigned to them; · the Associate’s desire or willingness to accept shifts in other work groups. C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 30 - Resolution Steps An Associate’s concerns shall be addressed by the following resolution steps: Step 1 An Associate shall first raise any scheduling concerns with the Service Manager, Merchandise Operations Manager or the Store Manager. There shall be a discussion with the Associate with the object of resolving the Associate’s concern(s). Step 2 If the Associate’s scheduling concerns are not resolved by Step 1 above, the Associate may choose to refer his/her scheduling concern(s) to the Joint Labour Management Committee for discussion with the object of resolving the Associate’s scheduling concern(s). Step 3 If the Associate’s scheduling concern(s) are not resolved through Steps 1 or 2 above, the Associate and/or Union may choose to refer the Associate’s scheduling concern(s) to the Working Group referred to below with the object of resolving the Associate’s scheduling concern(s). Membership of Working Group The Company and the Union shall each appoint three representatives to the working group. The Company representatives shall be: The Regional Human Resources Manager or designate; Service Manager of Store 264 Store Manager of Store 264 C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 31 - The Union representatives shall be: Business Representative assigned to Store 264 Two Associate representatives from Store 264 Issues to be Addressed The following issues of concern may be raised for discussion of the working group: a. Concerns related to the number of hours being scheduled for or worked by fulltime Associates; b. Concerns related to the number of hours being scheduled for or worked by fulltime employees in relation to part-time Associates within a particular scheduling area. c. Concerns related to the number of hours being scheduled for or worked by fulltime Associates in relation to part-time Associates in general. d. Concerns related to the application of Company policy to the scheduling of Associates generally or related to any specific Associate (provided that an attempt has been made to resolve the specific Associate’s concern at the store level). Meetings e. A meeting of the working group may be initiated by the Union in writing to the Regional Human Resources Manager. Every effort will be made to meet within seven days of the request. Meetings of the working group shall be co-chaired by the Regional Human Resources Manager (or designate) and the Union Business Representative. f. The Union shall set out the specific elements of the concerns it wishes to have addressed. Discussion/Resolution/Follow-up g. The concerns raised by the Union shall be fully discussed in an effort to address the concerns raised. h. If, following the discussion of a concern, a resolution is agreed upon by the working group, it shall be implemented within an agreed to timetable. It is acknowledged that such resolutions may involve the recommendation by the working group for redress to an Associate or Associates in which event any such redress must fall within the retroactive parameters set out in Article 15.06(b). C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 32 - i. Matters of concern requiring further research or endorsement shall be addressed within 10 days of the meeting. Nothing in this Letter of Understanding shall prevent the filing of a grievance on a scheduling issue alleging a violation of the Collective Agreement. Dated this _____ day of ___________, 200_. Zellers Inc., Store No. 264 (Brentwood) United Food and Commercial Workers Union, Local 1518 Brooke Sundin, President Don Robertson, Director of Bargaining C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 33 - Letter of Understanding No. 5 Record Removal Between: Zellers Inc., Store No. 264 (Brentwood) (“Company”) And United Food and Commercial Workers, Local 1518 (“Union”) Upon the request of the employee, all records of any disciplinary action taken by the Company, with the exception of suspensions, shall be removed from the employee’s file and destroyed twenty-four (24) months after the date of the incident. This provision applies provided that no further disciplinary action has occurred within the intervening period. Dated this _____ day of ___________, 200_. Zellers Inc., Store No. 264 (Brentwood) United Food and Commercial Workers Union, Local 1518 Brooke Sundin, President Don Robertson, Director of Bargaining C7235506 Zellers 264-UFCW 1518 (EXP Mar 31 2008) /wr Local 2952 (8/11/2006) - 34 -
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