OHCA/CGS Meeting November 13, 2012 CGS Administrators, LLC 1 Today’s Topics Discuss submitted questions Other tips Q&A CGS Administrators, LLC 2 Discussion Topics 1. Proposed settlement for cost-based SLP services o Need provider-specific details in order to research further CGS Administrators, LLC 3 Discussion Topics 2. 2011 year-end review rate letters: – Proposed at 0.71% and 0.36%; tentative settlements reflect 0.50% and 0.57% • Initially: 14-day lag for pass-through payments • Based on information we received about how NGS calculated lag-time, we changed the lag to 17 days • We can still adjust days if lag-time calculation was inconsistent between prior years CGS Administrators, LLC 4 Discussion Topics 3. CGS requested “Exhibit 1 Coinsurance Bad Debt” schedules for 2010 and 2011; these were already submitted with the ECRS files 4. Requests to resubmit ECRS files- please explain • Most prior files were transferred to CGS from the prior contractor • In some cases, we could not locate these documents in the transferred files CGS Administrators, LLC 5 Discussion Topics 5. Policies for pass-through payments and issuance of lumpsum adjustments • For SNFs: – Pass-through payments determined based on allowable bad debts calculated during tentative review of cost report: CGS calculates interim adjustment – Adjusted rate continues for 6-7 months into the new year; results in large variances in amounts due reported on the as-filed cost reports – Lump sum determination supports a more even flow of funds w/ biweekly payments – CGS uses a $5,000 materiality factor for issuance of lump sum payment adjustments CGS Administrators, LLC 6 Discussion Topics 5. Policies for pass-through payments and issuance of lumpsum adjustments • For hospitals: – At least 2 rate reviews are completed during the year • 1 based on calculations made during tentative review of filed cost report • If possible, 1 based on findings from desk review and audit (if performed) and settled w/ Notice of Program Reimbursement • Interim payment adjustments are determined during the rate review CGS Administrators, LLC 7 Discussion Topics: #6 Topic Timeframe for Completion Cost report acceptance Within 30 days of receipt Tentative settlements Within 60 days of acceptance NPRs (non-audit units) Within 1 year of acceptance NPRs (audit units) Within 60 days of exit conference Audit adjustment During pre-exit conference and/or completion of desk review CGS Administrators, LLC 8 Discussion Topics 7. No-pay bills • Providers are required to submit a bill, even though no benefits may be payable by Medicare • This allows CMS to keep track of the benefit period • Must submit no-payment bills for beneficiaries that have previously received Medicare-covered care and subsequently dropped to a non-covered level of care but continue to reside in a Medicare-certified area of the facility CGS Administrators, LLC 9 Discussion Topics 7. • • • No-pay bills TOB 210 Include from-to dates Submit all days/charges as non-covered (non-covered days and charges beginning with the date after active care ended) • Condition code 21 • Patient status: use appropriate code CGS Administrators, LLC 10 Discussion Topics: #8-9 • Key contacts – PCC: most questions – CSR line is 866.590.6703 • Request escalation as necessary • Voicemail box for escalated issues: 803.763.4488 – – – – Sheri Thompson: 615.660.5175, [email protected] Ken McCullough: 615.660.5140, [email protected] Jennifer Brown: 614.657.0170, [email protected] Overpayments and A/R adjustments: – Michelle Tennant (primary): 615.782.4553, [email protected] – Noelle Weybright (secondary): 615.782.4416, [email protected] CGS Administrators, LLC 11 Discussion Topics 10. CGS may not have received current mailing addresses for facilities during J15 implementation – how to rectify? • CGS sends reminder letter for cost report to address listed in the National STAR (System for Tracking Audit & Reimbursement) • CGS can update if we are notified CGS Administrators, LLC 12 Discussion Topics 11. Proposed lawsuit settlement re: chronic conditions in home health care, SNF stays, and outpatient therapy • Lawsuit brought at federal level • CMS will provide direction to contractors if/when changes in guidelines are made • CGS will communicate directly with associations and via listserv CGS Administrators, LLC 13 Discussion Topics Other reminders: • Requests for documentation based on medical review activities: • Please respond w/in 30 days • Include all appropriate records • Be aware of signature requirements (PIM, chapter 3, section 3.3.2.4) CGS Administrators, LLC 14 Discussion Topics Other reminders: • Therapy caps • Reference CMS MLN Matters article MM8036 and MM7785 • CGS web article: “Therapy Cap Exception” • Q&As from CGS Ask-the-Contractor Teleconference CGS Administrators, LLC 15 Revised October 23, 2012 © 2012 CGS Administrators, LLC. Questions?
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